HP LaserJet 3150 Product - (English) User Guide Book
Page 4
... only when you require additional product repair services, see "Worldwide Hewlett-Packard Sales and Service Offices" on common software and troubleshooting tips for HP centralized service dispatch. Customer Care Options Worldwide In addition to the phone numbers listed below for your country/region...(0)171 512 52 02 In-country/region support, all other countries/regions If you know your printer needs repair, call 1-800-243-9816 to locate your warranty has expired, you . However, your HP product. If you connect with a support technician. *Prices subject to help you can receive support...
... only when you require additional product repair services, see "Worldwide Hewlett-Packard Sales and Service Offices" on common software and troubleshooting tips for HP centralized service dispatch. Customer Care Options Worldwide In addition to the phone numbers listed below for your country/region...(0)171 512 52 02 In-country/region support, all other countries/regions If you know your printer needs repair, call 1-800-243-9816 to locate your warranty has expired, you . However, your HP product. If you connect with a support technician. *Prices subject to help you can receive support...
HP LaserJet 3150 Product - (English) User Guide Book
Page 68
...HP LaserJet printer drivers do many tasks simultaneously, such as print while sending a fax. Only in most out of the HP LaserJet 3150 product functions at the same time. Once your HP LaserJet 3150 product. You must use more complete list of the job. A paper jam occurs while printing? See chapter 8, "Troubleshooting.... I want to use the HP LaserJet II printer driver (not included). Jobs also queue and wait until another . Also, you have removed the jam, the HP LaserJet 3150 product, in rare instances will the HP LaserJet 3150 product run out of which features...
...HP LaserJet printer drivers do many tasks simultaneously, such as print while sending a fax. Only in most out of the HP LaserJet 3150 product functions at the same time. Once your HP LaserJet 3150 product. You must use more complete list of the job. A paper jam occurs while printing? See chapter 8, "Troubleshooting.... I want to use the HP LaserJet II printer driver (not included). Jobs also queue and wait until another . Also, you have removed the jam, the HP LaserJet 3150 product, in rare instances will the HP LaserJet 3150 product run out of which features...
HP LaserJet 3150 Product - (English) User Guide Book
Page 164
...was too full. q The paper output bin was smaller than 3 by 5 inches (76.2 by 127 mm). q More paper was printing. 162 8 Troubleshooting and Maintenance EN q The guides weren't adjusted to the correct position. q The power was interrupted while a job was added without unloading the bin and ...straightening all media first. q The paper being used does not meet HP's specifications. Clearing jams from paper path areas Occasionally, paper can become jammed in the paper input bin, single-sheet input slot, paper ...
...was too full. q The paper output bin was smaller than 3 by 5 inches (76.2 by 127 mm). q More paper was printing. 162 8 Troubleshooting and Maintenance EN q The guides weren't adjusted to the correct position. q The power was interrupted while a job was added without unloading the bin and ...straightening all media first. q The paper being used does not meet HP's specifications. Clearing jams from paper path areas Occasionally, paper can become jammed in the paper input bin, single-sheet input slot, paper ...
HP LaserJet 3150 Product - (English) User Guide Book
Page 166
... out. 4 CAUTION Do not pull the sheet straight up. CAUTION Only use the two printer door release latches to protect it from the interior area 1 If the jam is 2 outside the HP LaserJet 3150 product. Touching it may reduce output quality. 3 3 Push the green paper release lever ...toward the back. 4 If the paper jam is in the input area, use your hands to remove jammed paper. This can damage internal parts. 164 8 Troubleshooting and Maintenance EN
... out. 4 CAUTION Do not pull the sheet straight up. CAUTION Only use the two printer door release latches to protect it from the interior area 1 If the jam is 2 outside the HP LaserJet 3150 product. Touching it may reduce output quality. 3 3 Push the green paper release lever ...toward the back. 4 If the paper jam is in the input area, use your hands to remove jammed paper. This can damage internal parts. 164 8 Troubleshooting and Maintenance EN
HP LaserJet 3150 Product - (English) User Guide Book
Page 176
..."Solving fax problems" on and ready. Unplug the power cord from the power source, wait 10 seconds, and replug in the HP LaserJet 3150 product print unit. See the front of this manual for a dial tone. Redial Failed Attempts to ensure that fax machine is ...number. Printer Paper Jam Check Paper Path The HP LaserJet 3150 has detected that you are securely closed. page 177. Printer Signal Error The printer door is on page 177. 174 8 Troubleshooting and Maintenance EN Open the printer door, and then close it doesn't, try making sure both the HP LaserJet 3150 product...
..."Solving fax problems" on and ready. Unplug the power cord from the power source, wait 10 seconds, and replug in the HP LaserJet 3150 product print unit. See the front of this manual for a dial tone. Redial Failed Attempts to ensure that fax machine is ...number. Printer Paper Jam Check Paper Path The HP LaserJet 3150 has detected that you are securely closed. page 177. Printer Signal Error The printer door is on page 177. 174 8 Troubleshooting and Maintenance EN Open the printer door, and then close it doesn't, try making sure both the HP LaserJet 3150 product...
HP LaserJet 3150 Product - (English) User Guide Book
Page 178
...When printing, the incorrect printer driver was selected or an error occured on the parallel interface. After selecting the Print command in Memory HP LaserJet 3150 product tried to print faxes from memory when no faxes to retrieve. Check the fax number and try again later. 176 8 Troubleshooting and Maintenance EN Reprint ...had been received to memory. Message Cause Solution There are No Documents in the program from which you are printing, select the HP LaserJet 3150 as the printer. Unsuccessful Call The fax number entered could not be reached. No action is required.
...When printing, the incorrect printer driver was selected or an error occured on the parallel interface. After selecting the Print command in Memory HP LaserJet 3150 product tried to print faxes from memory when no faxes to retrieve. Check the fax number and try again later. 176 8 Troubleshooting and Maintenance EN Reprint ...had been received to memory. Message Cause Solution There are No Documents in the program from which you are printing, select the HP LaserJet 3150 as the printer. Unsuccessful Call The fax number entered could not be reached. No action is required.
HP LaserJet 3150 Product - (English) User Guide Book
Page 190
...HP LaserJet 3150. The wrong printer was HP LaserJet 3150 product and the cable between the Disconnect and reconnect the parallel stating there was selected in your Check the printer selection menu in the software or (95, 98, or NT 4.0 or 2000) or Print you have to ECP or bidirectional, but other computer. 188 8 Troubleshooting... will work . Problem Cause Solution The HP LaserJet The printer may be printing a complex Allow extra time for the computer to the computer parallel port. the image. If your HP LaserJet 3150 product is malfunctioning. If you have another...
...HP LaserJet 3150. The wrong printer was HP LaserJet 3150 product and the cable between the Disconnect and reconnect the parallel stating there was selected in your Check the printer selection menu in the software or (95, 98, or NT 4.0 or 2000) or Print you have to ECP or bidirectional, but other computer. 188 8 Troubleshooting... will work . Problem Cause Solution The HP LaserJet The printer may be printing a complex Allow extra time for the computer to the computer parallel port. the image. If your HP LaserJet 3150 product is malfunctioning. If you have another...
HP LaserJet 3150 Product - (English) User Guide Book
Page 210
...information about cleaning the HP LaserJet 3150 product, see "Cleaning the scanner path" on the page. Scanned text is not The contrast, resolution, or brightness Adjust the resolution, contrast and/or clear. For example, if you must slightly reduce the size of the image. 208 8 Troubleshooting and Maintenance EN ... Problem Cause Solution Scanned images have black dots or streaks in the JetSuite Pro software will be adjusted before scanning. However, most printers cannot print right up to the edge of the image to fit into this printable area, you scan an 8.5- may not be ...
...information about cleaning the HP LaserJet 3150 product, see "Cleaning the scanner path" on the page. Scanned text is not The contrast, resolution, or brightness Adjust the resolution, contrast and/or clear. For example, if you must slightly reduce the size of the image. 208 8 Troubleshooting and Maintenance EN ... Problem Cause Solution Scanned images have black dots or streaks in the JetSuite Pro software will be adjusted before scanning. However, most printers cannot print right up to the edge of the image to fit into this printable area, you scan an 8.5- may not be ...
HP LaserJet 3150 Product - (English) User Guide Book
Page 218
CAUTION Using ammonia-based cleaners on the printer door to open it . Clean the inside the product can cause damage to clean inside of the HP LaserJet 3150 product with a slightly damp cloth (use a dry, lint-free cloth to re-establish print quality if ... two latches on or around the HP LaserJet 3150 product can damage it from the power source. 2 To clean the HP LaserJet 3150 product 1 Clean the outside of paper. Note Only use only water). WARNING! Before cleaning the HP LaserJet 3150 product, disconnect it . 216 8 Troubleshooting and Maintenance EN Cleaning the print ...
CAUTION Using ammonia-based cleaners on the printer door to open it . Clean the inside the product can cause damage to clean inside of the HP LaserJet 3150 product with a slightly damp cloth (use a dry, lint-free cloth to re-establish print quality if ... two latches on or around the HP LaserJet 3150 product can damage it from the power source. 2 To clean the HP LaserJet 3150 product 1 Clean the outside of paper. Note Only use only water). WARNING! Before cleaning the HP LaserJet 3150 product, disconnect it . 216 8 Troubleshooting and Maintenance EN Cleaning the print ...
HP LaserJet 3150 Product - (English) User Guide Book
Page 220
Do not rotate the roller to clean the non-exposed sides. 7 Using a dry, lint-free cloth, wipe the exposed area of the light gray roller using a side-to remove 7 loosened dirt. 8 After the alcohol inside the printer has dried completely, replace the toner cartridge and close the printer door. 8 218 8 Troubleshooting and Maintenance EN 6 6 Scrub the exposed area (top and front) of the light gray roller in a side-to-side motion to -side motion.
Do not rotate the roller to clean the non-exposed sides. 7 Using a dry, lint-free cloth, wipe the exposed area of the light gray roller using a side-to remove 7 loosened dirt. 8 After the alcohol inside the printer has dried completely, replace the toner cartridge and close the printer door. 8 218 8 Troubleshooting and Maintenance EN 6 6 Scrub the exposed area (top and front) of the light gray roller in a side-to-side motion to -side motion.
HP LaserJet 3150 Product - (English) User Guide Book
Page 273
... mode 125 error correction mode 134 extension phone 139 fax settings 15 language on display panel 156 paper size 154 parallel port mode 253 printer. See HP Customer Care; See software Help Quick Sets 64 cropping images. See software Help reducing 74 results in blank pages 206 selecting items to...that work with (direct connection) 228 functions that work with (network connection) 229 loading items to be copied 16, 70 setting collation 153 troubleshooting 192 two or four pages on a single sheet 77 using Document Assistant 76 using to be copied 70 loading paper 70 long pages 75 making...
... mode 125 error correction mode 134 extension phone 139 fax settings 15 language on display panel 156 paper size 154 parallel port mode 253 printer. See HP Customer Care; See software Help Quick Sets 64 cropping images. See software Help reducing 74 results in blank pages 206 selecting items to...that work with (direct connection) 228 functions that work with (network connection) 229 loading items to be copied 16, 70 setting collation 153 troubleshooting 192 two or four pages on a single sheet 77 using Document Assistant 76 using to be copied 70 loading paper 70 long pages 75 making...
HP LaserJet 3150 Product - (English) User Guide Book
Page 280
... 50 problems. See troubleshooting 11 product repair assistance 2 Product Stewardship Program 239 278 Index EN See JetSuite PC Fax Phone Book Pentium PC parallel port mode 254 Phone Book. See software Help duty cycle 227 motor error 174 resetting 166 timeout 172 printer drivers obtaining 1, 221... on toolbar 88 print jobs, stopping 59 Print the Menu menu setting 105 printer default. PC Fax Phone Book. See software Help ports changing modes 253 LPT 189 set by installation. See software Help troubleshooting 177, 187, 192, 196 power interruptions 168 specifications 226 ppm (pages per...
... 50 problems. See troubleshooting 11 product repair assistance 2 Product Stewardship Program 239 278 Index EN See JetSuite PC Fax Phone Book Pentium PC parallel port mode 254 Phone Book. See software Help duty cycle 227 motor error 174 resetting 166 timeout 172 printer drivers obtaining 1, 221... on toolbar 88 print jobs, stopping 59 Print the Menu menu setting 105 printer default. PC Fax Phone Book. See software Help ports changing modes 253 LPT 189 set by installation. See software Help troubleshooting 177, 187, 192, 196 power interruptions 168 specifications 226 ppm (pages per...
HP LaserJet 3150 Product - (English) User Guide Book
Page 281
See software Help printer driver. See software Help protecting environment 239 small, fragile, and lightweight items when loading 17 Public Switched Telephone Networks 236 pulse dialing mode 125 punctuation, inserting in fax header 122 Q quality of images, troubleshooting 201 questions frequently asked 49 Quick Sets creating ... 36 requesting faxes from other fax machines 37 requirements Canadian 235, 239 IC (Industry Canada) 235 power 226 resetting the printer 166 resolution best fax setting for speed 22 best for graphics and photos 22 changing default 151 default 151 description 151 for...
See software Help printer driver. See software Help protecting environment 239 small, fragile, and lightweight items when loading 17 Public Switched Telephone Networks 236 pulse dialing mode 125 punctuation, inserting in fax header 122 Q quality of images, troubleshooting 201 questions frequently asked 49 Quick Sets creating ... 36 requesting faxes from other fax machines 37 requirements Canadian 235, 239 IC (Industry Canada) 235 power 226 resetting the printer 166 resolution best fax setting for speed 22 best for graphics and photos 22 changing default 151 default 151 description 151 for...
HP LaserJet 3150 Product - (English) User Guide Book
Page 282
...149 default 149 Ring Volume menu setting 105 rings to text using OCR 90 troubleshooting 196, 200 using Document Assistant 82 using 55 280 Index EN See software Help loading normal ...items 80 loading normal items for laser products 231 sales and service offices 249 saving documents. See software Help resolution specification 226... statement 243 See also HP Customer Care service information form 246 setting BIOS options 258 contrast for faxing 21 extension phone 139 line type 127 parallel port modes 253 printer 166 report 146 resolution...
...149 default 149 Ring Volume menu setting 105 rings to text using OCR 90 troubleshooting 196, 200 using Document Assistant 82 using 55 280 Index EN See software Help loading normal ...items 80 loading normal items for laser products 231 sales and service offices 249 saving documents. See software Help resolution specification 226... statement 243 See also HP Customer Care service information form 246 setting BIOS options 258 contrast for faxing 21 extension phone 139 line type 127 parallel port modes 253 printer 166 report 146 resolution...
HP LaserJet 3150 Product - (English) User Guide Book
Page 284
...or curled pages 209 282 Index EN See fax header V Vectra computer parallel port mode 256 view size, changing document. timeout, printer 172 tone dial symbol 24 tone dialing mode 125 toner cleaning up spilled 67 leaking inside 217 redistributing 63 running out while printing... transmission speed fax 227 options affecting 22 transparencies choosing output path for 56 ordering 221 tips for printing 61 transportation specifications 231 troubleshooting basic steps 159 copying problems 192 error messages 167 faxing problems 177 frequently asked questions 49 image quality problems 201 paper feed ...
...or curled pages 209 282 Index EN See fax header V Vectra computer parallel port mode 256 view size, changing document. timeout, printer 172 tone dial symbol 24 tone dialing mode 125 toner cleaning up spilled 67 leaking inside 217 redistributing 63 running out while printing... transmission speed fax 227 options affecting 22 transparencies choosing output path for 56 ordering 221 tips for printing 61 transportation specifications 231 troubleshooting basic steps 159 copying problems 192 error messages 167 faxing problems 177 frequently asked questions 49 image quality problems 201 paper feed ...
HP LaserJet 3150 Product - (English Australia) Getting Started Guide
Page 83
... to network computers 41 checking firmware revisions 13 downloading 13 HP JetDirect 42 models 13 upgrading 13 printer 16 door 16 path 16 printing document test 40, 45 self-test report 54 Proactive Notification 59 problems. See troubleshooting product announcements 59 product registration card 8 product warranty 74... card 8 release latches 16 requirements for RJ11 23, 24 software compatible 38, 43 installing 37, 43 list of components installed 43 troubleshooting 55 TWAIN-compliant scanning 38, 43 updates 58, 59 sound, controlling with control panel 17 speaker volume 46 special media lever 15 ...
... to network computers 41 checking firmware revisions 13 downloading 13 HP JetDirect 42 models 13 upgrading 13 printer 16 door 16 path 16 printing document test 40, 45 self-test report 54 Proactive Notification 59 problems. See troubleshooting product announcements 59 product registration card 8 product warranty 74... card 8 release latches 16 requirements for RJ11 23, 24 software compatible 38, 43 installing 37, 43 list of components installed 43 troubleshooting 55 TWAIN-compliant scanning 38, 43 updates 58, 59 sound, controlling with control panel 17 speaker volume 46 special media lever 15 ...
HP LaserJet 3150 Product - (English UK) Getting Started Guide
Page 83
...sheet input slot 16 sockets for British Telecom 26, 29 software compatible 38, 43 installing 37, 43 list of components installed 43 troubleshooting 55 TWAIN-compliant scanning 38, 43 updates 58, 59 software included in network mode 17 self-test report 54 sending faxes. ports...adding to network computers 41 checking firmware revisions 13 downloading 13 HP JetDirect 42 models 13 upgrading 13 printer 16 door 16 path 16 printing document test 40, 45 self-test report 54 Proactive Notification 59 problems. See troubleshooting product announcements 59 product registration packet 8 product warranty 74 ...
...sheet input slot 16 sockets for British Telecom 26, 29 software compatible 38, 43 installing 37, 43 list of components installed 43 troubleshooting 55 TWAIN-compliant scanning 38, 43 updates 58, 59 software included in network mode 17 self-test report 54 sending faxes. ports...adding to network computers 41 checking firmware revisions 13 downloading 13 HP JetDirect 42 models 13 upgrading 13 printer 16 door 16 path 16 printing document test 40, 45 self-test report 54 Proactive Notification 59 problems. See troubleshooting product announcements 59 product registration packet 8 product warranty 74 ...
HP LaserJet 3150 Product - (English US) Getting Started Guide
Page 87
...adding to network computers 44 checking firmware revisions 13 downloading 13 HP JetDirect 45 models 13 upgrading 13 printer 16 door 16 path 16 printing document test 43, 48 self-test report 57 Proactive Notification 63 problems. See troubleshooting product announcements 63 product registration packet 8 product warranty 79 ... 44 single-sheet input 16 single-sheet input slot 16 software compatible 41, 46 installing 40, 46 list of components installed 46 troubleshooting 58 TWAIN-compliant scanning 41, 46 updates 62, 63 software included in network mode 17 self-test report 57 sending faxes. See...
...adding to network computers 44 checking firmware revisions 13 downloading 13 HP JetDirect 45 models 13 upgrading 13 printer 16 door 16 path 16 printing document test 43, 48 self-test report 57 Proactive Notification 63 problems. See troubleshooting product announcements 63 product registration packet 8 product warranty 79 ... 44 single-sheet input 16 single-sheet input slot 16 software compatible 41, 46 installing 40, 46 list of components installed 46 troubleshooting 58 TWAIN-compliant scanning 41, 46 updates 62, 63 software included in network mode 17 self-test report 57 sending faxes. See...
Service Manual
Page 50
.... securely connected between the HP LaserJet 3100/3150 product and the computer. If the error persists, see Chapter 6, "Troubleshooting." Printer Cover Open The printer door is open or the toner or No Cartridge cartridge is securely connected between the HP LaserJet 3100/3150 product and the computer. ...closed. If neither of these solutions works, see Chapter 6, "Troubleshooting." Control panel messages Message Cause Solution Polling-In Error The HP LaserJet 3100/3150 product tried Make sure that the printer door is ready to be polled, and check the fax because ...
.... securely connected between the HP LaserJet 3100/3150 product and the computer. If the error persists, see Chapter 6, "Troubleshooting." Printer Cover Open The printer door is open or the toner or No Cartridge cartridge is securely connected between the HP LaserJet 3100/3150 product and the computer. ...closed. If neither of these solutions works, see Chapter 6, "Troubleshooting." Control panel messages Message Cause Solution Polling-In Error The HP LaserJet 3100/3150 product tried Make sure that the printer door is ready to be polled, and check the fax because ...
Service Manual
Page 51
... An error occurred while the HP LaserJet Ask the sender to print. EN Control panel 49 Printer Laser Error The printer door is not latched securely. Printer Paper Jam A paper jam has occurred. The job should continue to resend the fax. 3100/3150 product was scanned in the...to print, the job will be completed when the HP LaserJet 3100/3150 product becomes available. If it was receiving a fax. Printer Motor Error A problem has occurred with the print engine. If the error persists, see Chapter 6, "Troubleshooting." Unplug the power cord from the power source, ...
... An error occurred while the HP LaserJet Ask the sender to print. EN Control panel 49 Printer Laser Error The printer door is not latched securely. Printer Paper Jam A paper jam has occurred. The job should continue to resend the fax. 3100/3150 product was scanned in the...to print, the job will be completed when the HP LaserJet 3100/3150 product becomes available. If it was receiving a fax. Printer Motor Error A problem has occurred with the print engine. If the error persists, see Chapter 6, "Troubleshooting." Unplug the power cord from the power source, ...