HP LaserJet 3015 All-in-One - User Guide
Page 100
... photosensitive drum inside the print cartridge might be scratched. Try installing a new HP print cartridge. See Device media specifications for information about contacting HP. If these steps do not correct the problem, contact an HP-authorized dealer or service representative. The manufacturing processes can cause some areas to the appropriate media. See HP LaserJet print cartridges...
... photosensitive drum inside the print cartridge might be scratched. Try installing a new HP print cartridge. See Device media specifications for information about contacting HP. If these steps do not correct the problem, contact an HP-authorized dealer or service representative. The manufacturing processes can cause some areas to the appropriate media. See HP LaserJet print cartridges...
HP LaserJet 3015 All-in-One - User Guide
Page 136
...according to use and free takeback program is available in over 48 countries/regions. HP LaserJet printing supplies In many countries/regions, this product's printing supplies (for example, print cartridge, drum, fuser) can be returned to make a variety of useful products. U.S. Non...returns For a more cartridges together and use by other industries to HP through the HP Printing Supplies Returns and Recycling Program. Material restrictions This HP product contains mercury in every new HP LaserJet print cartridge and consumables package. Remaining materials are included in the ...
...according to use and free takeback program is available in over 48 countries/regions. HP LaserJet printing supplies In many countries/regions, this product's printing supplies (for example, print cartridge, drum, fuser) can be returned to make a variety of useful products. U.S. Non...returns For a more cartridges together and use by other industries to HP through the HP Printing Supplies Returns and Recycling Program. Material restrictions This HP product contains mercury in every new HP LaserJet print cartridge and consumables package. Remaining materials are included in the ...
Service Manual
Page 8
...assembly...168 Power supply...169 Formatter and line interface unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel messages...Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015...
...assembly...168 Power supply...169 Formatter and line interface unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel messages...Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015...
Service Manual
Page 91
...the toner image onto the media. To form images on the photosensitive drum based on the control-panel display. Basic sequence of operation (continued) Period Purpose Remarks SCAN. Otherwise, the EJECT period follows. REHOME. HP LaserJet 3015, 3020 and 3030 printer (product base) basic sequence of operation Period... goes OFF until the product is completely ejected from the formatter and to clean the rotation of on the control-panel display. HP LaserJet 3020 and 3030 basic sequence of operation 73 For a flatbed scan: From the end of the LSTR period until the main ...
...the toner image onto the media. To form images on the photosensitive drum based on the control-panel display. Basic sequence of operation (continued) Period Purpose Remarks SCAN. Otherwise, the EJECT period follows. REHOME. HP LaserJet 3015, 3020 and 3030 printer (product base) basic sequence of operation Period... goes OFF until the product is completely ejected from the formatter and to clean the rotation of on the control-panel display. HP LaserJet 3020 and 3030 basic sequence of operation 73 For a flatbed scan: From the end of the LSTR period until the main ...
Service Manual
Page 205
...Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015... 266 Printer job language (PJL) software commands 268 Main wiring ...269 Component locations, HP LaserJet 3015 all-in-one 272 Component locations, HP LaserJet 3020 and 3030 all-in-one 276 Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base 277 ENWW 187
...Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015... 266 Printer job language (PJL) software commands 268 Main wiring ...269 Component locations, HP LaserJet 3015 all-in-one 272 Component locations, HP LaserJet 3020 and 3030 all-in-one 276 Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base 277 ENWW 187
Service Manual
Page 237
... the amount of background shading by using the HP Toolbox. Vertically-aligned black streaks or smears appear on successive pages. The printer needs to a lighter level. A component is damaged. (For example, the photosensitive drum inside the print cartridge is too high. Adjust.... Move the product to a different location, or decrease the background shading by using the HP Toolbox. HP LaserJet 3020 and 3030: Scanner assembly. Replace the print cartridge. HP LaserJet 3015: see, Scanner assembly. Change the media to be cleaned. If the problem occurs when copying...
... the amount of background shading by using the HP Toolbox. Vertically-aligned black streaks or smears appear on successive pages. The printer needs to a lighter level. A component is damaged. (For example, the photosensitive drum inside the print cartridge is too high. Adjust.... Move the product to a different location, or decrease the background shading by using the HP Toolbox. HP LaserJet 3020 and 3030: Scanner assembly. Replace the print cartridge. HP LaserJet 3015: see, Scanner assembly. Change the media to be cleaned. If the problem occurs when copying...
Service Manual
Page 238
...settings are correct. from the HP Toolbox. HP LaserJet 3015: see , Scanner assembly. Try adjusting the resolution, contrast, and brightness settings from the HP Toolbox. 2. See the user guide section for more information. HP LaserJet 3015: see , Scanner assembly.... Cause Solution The contrast, resolution, or brightness needs to be clear. Cause Solution The scanner glass is a problem with the scanner assembly. Replace the scanner assembly. Scanned text is damaged. Clean the ADF path and flatbed glass. The toner drum...
...settings are correct. from the HP Toolbox. HP LaserJet 3015: see , Scanner assembly. Try adjusting the resolution, contrast, and brightness settings from the HP Toolbox. 2. See the user guide section for more information. HP LaserJet 3015: see , Scanner assembly.... Cause Solution The contrast, resolution, or brightness needs to be clear. Cause Solution The scanner glass is a problem with the scanner assembly. Replace the scanner assembly. Scanned text is damaged. Clean the ADF path and flatbed glass. The toner drum...
Service Manual
Page 352
... 212 charging roller operations 83 power supply 81 checklists toner cartridge inspection 206 troubleshooting 188 checks control panel 235 drum rotation 237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) ... bezel, removing HP LaserJet 3015 112 bezel, removing HP LaserJet 3020/3030 139 bezel, replacing 66 buttons 33 components 31, 76 languages, HP LaserJet 3015 291 languages, HP LaserJet 3020 301 languages, HP LaserJet 3030 302 menus 33 messages 193 part number, HP LaserJet 3015 287 removing HP LaserJet 3015 113 removing HP LaserJet 3020/3030 139...
... 212 charging roller operations 83 power supply 81 checklists toner cartridge inspection 206 troubleshooting 188 checks control panel 235 drum rotation 237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) ... bezel, removing HP LaserJet 3015 112 bezel, removing HP LaserJet 3020/3030 139 bezel, replacing 66 buttons 33 components 31, 76 languages, HP LaserJet 3015 291 languages, HP LaserJet 3020 301 languages, HP LaserJet 3030 302 menus 33 messages 193 part number, HP LaserJet 3015 287 removing HP LaserJet 3015 113 removing HP LaserJet 3020/3030 139...
Service Manual
Page 353
...291 covers, part numbers 311 covers, removing front 165 fuser 164 print-cartridge 163 rear 164 scanner side, HP LaserJet 3015 110 scanner top, HP LaserJet 3015 126 side 161 top, HP LaserJet 3015 129 CPU, formatter 75 critical error messages 201 crooked pages, troubleshooting 213, 217 crooked scans, troubleshooting 230...237 drum cleaning stage, image formation process 84 DSL lines, troubleshooting 231 DSP circuitry 96 duty cycle ADF 9, 11 product 9, 11 scanner 9, 11 E ECM (error-correction mode) 242 EconoMode 76 ECU assembly, part numbers 313 functions 78 jam detection operations 85 laser/scanner...
...291 covers, part numbers 311 covers, removing front 165 fuser 164 print-cartridge 163 rear 164 scanner side, HP LaserJet 3015 110 scanner top, HP LaserJet 3015 126 side 161 top, HP LaserJet 3015 129 CPU, formatter 75 critical error messages 201 crooked pages, troubleshooting 213, 217 crooked scans, troubleshooting 230...237 drum cleaning stage, image formation process 84 DSL lines, troubleshooting 231 DSP circuitry 96 duty cycle ADF 9, 11 product 9, 11 scanner 9, 11 E ECM (error-correction mode) 242 EconoMode 76 ECU assembly, part numbers 313 functions 78 jam detection operations 85 laser/scanner...
Service Manual
Page 358
grounding sheet, HP LaserJet 3015 291 guide assembly, HP LaserJet 3015 295 HP LaserJet 3015 287 HP LaserJet 3020/3030 296 internal components 311 laser/scanner assembly 313 link assemblies, HP LaserJet 3015 291 link assemblies, HP LaserJet 3020/3030 299 link, coupling 315 LIU 305 media levers, HP LaserJet 3015 295 paper-pickup assembly 316 pickup roller, HP LaserJet 3015 293 platen, HP LaserJet 3015 295 power supplies 311 print cartridges 305 printer base 305 scanner...
grounding sheet, HP LaserJet 3015 291 guide assembly, HP LaserJet 3015 295 HP LaserJet 3015 287 HP LaserJet 3020/3030 296 internal components 311 laser/scanner assembly 313 link assemblies, HP LaserJet 3015 291 link assemblies, HP LaserJet 3020/3030 299 link, coupling 315 LIU 305 media levers, HP LaserJet 3015 295 paper-pickup assembly 316 pickup roller, HP LaserJet 3015 293 platen, HP LaserJet 3015 295 power supplies 311 print cartridges 305 printer base 305 scanner...
Service Manual
Page 360
..., HP LaserJet 3020/3030 104 control panel bezel, HP LaserJet 3015 112 control panel, HP LaserJet 3015 113 control panel, HP LaserJet 3020/3030 139 control-panel bezel 66 ECU 177 flatbed lid, HP LaserJet 3020/3030 134 formatter 171 front cover 165 fuser 184 fuser cover 164 HP LaserJet 3015 parts 107 HP LaserJet 3020/3030 parts 133 laser/scanner assembly 181 link assemblies, HP LaserJet 3015 107 link assemblies, HP LaserJet...
..., HP LaserJet 3020/3030 104 control panel bezel, HP LaserJet 3015 112 control panel, HP LaserJet 3015 113 control panel, HP LaserJet 3020/3030 139 control-panel bezel 66 ECU 177 flatbed lid, HP LaserJet 3020/3030 134 formatter 171 front cover 165 fuser 184 fuser cover 164 HP LaserJet 3015 parts 107 HP LaserJet 3020/3030 parts 133 laser/scanner assembly 181 link assemblies, HP LaserJet 3015 107 link assemblies, HP LaserJet...
Service Manual
Page 362
...printed pages 208, 214 scanned images 220 spring, compression HP LaserJet 3015 291 HP LaserJet 3020/3030 299 stages image formation 83, 235 operation ...sequence 71 stall jams, ADF 95 standby power specifications 12 star screws 284 startup messages 75 statements Australian EMC 26 Declaration of Conformity 24, 25 FCC Part 68 requirements 20 Finland laser 26 IC CS-03 requirements 23 Korean EMI 26 laser... storing paper 226 troubleshooting 214 tests control panel 235 drum rotation 237 half-self functional check 235 high-voltage contacts...
...printed pages 208, 214 scanned images 220 spring, compression HP LaserJet 3015 291 HP LaserJet 3020/3030 299 stages image formation 83, 235 operation ...sequence 71 stall jams, ADF 95 standby power specifications 12 star screws 284 startup messages 75 statements Australian EMC 26 Declaration of Conformity 24, 25 FCC Part 68 requirements 20 Finland laser 26 IC CS-03 requirements 23 Korean EMI 26 laser... storing paper 226 troubleshooting 214 tests control panel 235 drum rotation 237 half-self functional check 235 high-voltage contacts...
Service Manual
Page 363
... supply 81 removing 159 transfer stage, image formation process 83 transparencies cleaning print path with 50 loading 43 specifications 39 trays ADF input, removing HP LaserJet 3020/3030 133 ADF input, replacing 62 empty, error messages 200 feeding problems 227 included 2 loading 43 locating 5 media supported 37 paper ...229 copy quality 216 copying 190 country/region settings 264 critical error messages 201 curled pages 214, 226 dots or streaks in scans 220 drum rotation 237 DSL lines 231 error messages, control panel 193 event log codes 204 fax error-correction mode (ECM) 242 fax receive codes...
... supply 81 removing 159 transfer stage, image formation process 83 transparencies cleaning print path with 50 loading 43 specifications 39 trays ADF input, removing HP LaserJet 3020/3030 133 ADF input, replacing 62 empty, error messages 200 feeding problems 227 included 2 loading 43 locating 5 media supported 37 paper ...229 copy quality 216 copying 190 country/region settings 264 critical error messages 201 curled pages 214, 226 dots or streaks in scans 220 drum rotation 237 DSL lines 231 error messages, control panel 193 event log codes 204 fax error-correction mode (ECM) 242 fax receive codes...