HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
...? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 Hard Drive / Solid State Drive Troubleshooting Flowchart End...
...? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 Hard Drive / Solid State Drive Troubleshooting Flowchart End...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
... Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability. Procedures for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix...with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 The Intel Matrix Storage Technology solution technology provides improved performance and reliability...
... Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability. Procedures for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix...with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 The Intel Matrix Storage Technology solution technology provides improved performance and reliability...
User Guide - Windows 8
Page 2
...statements accompanying such products and services. SD Logo is a trademark of Microsoft Corporation. The information contained herein is a trademark of the HP End User License Agreement (EULA). Software terms By installing, copying, downloading, or otherwise using any further information or to change without ... refund of the computer, please contact your local point of sale (the seller). and other countries. If you agree to most models. Nothing herein should be bound by Hewlett-Packard Company under license. Microsoft and Windows are set forth in the U.S. Some features ...
...statements accompanying such products and services. SD Logo is a trademark of Microsoft Corporation. The information contained herein is a trademark of the HP End User License Agreement (EULA). Software terms By installing, copying, downloading, or otherwise using any further information or to change without ... refund of the computer, please contact your local point of sale (the seller). and other countries. If you agree to most models. Nothing herein should be bound by Hewlett-Packard Company under license. Microsoft and Windows are set forth in the U.S. Some features ...
User Guide - Windows 8
Page 5
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network ...17 Connecting to a local area network (LAN 18 v
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network ...17 Connecting to a local area network (LAN 18 v
User Guide - Windows 8
Page 6
... the keyboard 25 Using the TouchPad ...25 Using TouchPad gestures ...25 Tapping ...26 Scrolling ...26 Pinching/zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes ...29 Right-edge swipe 29 Top-edge swipe 29 Left-edge swipe 30 Using the keyboard and...
... the keyboard 25 Using the TouchPad ...25 Using TouchPad gestures ...25 Tapping ...26 Scrolling ...26 Pinching/zooming ...27 Rotating (select models only 27 2-finger click (select models only 28 Flicking (select models only 28 Edge swipes ...29 Right-edge swipe 29 Top-edge swipe 29 Left-edge swipe 30 Using the keyboard and...
User Guide - Windows 8
Page 8
... easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 ...Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...
... easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...69 Using HP Recovery media to recover 70 Changing the computer boot order 70 ...Removing the HP Recovery partition 70 12 Specifications ...71 Input power ...71 Operating environment ...
User Guide - Windows 8
Page 12
NOTE: On select models, the optical drive also writes to know your computer Right side Component (1) Optical drive (2) Optical drive light (3) Optical drive eject button (4) USB 2.0 ports (2) (5) AC adapter ...
NOTE: On select models, the optical drive also writes to know your computer Right side Component (1) Optical drive (2) Optical drive light (3) Optical drive eject button (4) USB 2.0 ports (2) (5) AC adapter ...
User Guide - Windows 8
Page 21
...Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information when traveling internationally. Labels 13 Wireless certification labels are affixed inside the battery bay. ● ... computer. You may need this information available when you troubleshoot system problems or travel internationally with your computer model includes one or more wireless devices, one or more certification labels are in which the devices have been ...
...Provides important information, including the following: Component (1) Product name (2) Serial number (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information when traveling internationally. Labels 13 Wireless certification labels are affixed inside the battery bay. ● ... computer. You may need this information available when you troubleshoot system problems or travel internationally with your computer model includes one or more wireless devices, one or more certification labels are in which the devices have been ...
User Guide - Windows 8
Page 22
... factory, so the wireless light is on the computer. For more wireless devices, and one or two wireless lights, depending on or turn on the model. Because the wireless devices are off the wireless devices simultaneously. But even at the factory, you can explore the globe and access information from millions...
... factory, so the wireless light is on the computer. For more wireless devices, and one or two wireless lights, depending on or turn on the model. Because the wireless devices are off the wireless devices simultaneously. But even at the factory, you can explore the globe and access information from millions...
User Guide - Windows 8
Page 25
... network and sharing. If the WLAN is white. Click Settings, and then select Network and Sharing Center from the list. 4. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you to set up a new connection or network. Connecting...
... network and sharing. If the WLAN is white. Click Settings, and then select Network and Sharing Center from the list. 4. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you to set up a new connection or network. Connecting...
User Guide - Windows 8
Page 27
...then select CyberLink YouCam from the list of the entertainment features on your computer. Records video and captures still photographs. NOTE: On select models, the optical drive also writes to socialize via the webcam, enjoy and manage your music, and download and watch movies. On: The ... is in use. NOTE: For details about different types of USB ports, see Using a USB device on select models, high-definition devices. 4 Enjoying entertainment features Use your HP computer as an entertainment hub to an optical disc. Or, to make your computer an even more powerful entertainment center...
...then select CyberLink YouCam from the list of the entertainment features on your computer. Records video and captures still photographs. NOTE: On select models, the optical drive also writes to socialize via the webcam, enjoy and manage your music, and download and watch movies. On: The ... is in use. NOTE: For details about different types of USB ports, see Using a USB device on select models, high-definition devices. 4 Enjoying entertainment features Use your HP computer as an entertainment hub to an optical disc. Or, to make your computer an even more powerful entertainment center...
User Guide - Windows 8
Page 32
For more information about using CyberLink PowerDVD, see the PowerDVD software Help. 24 Chapter 4 Enjoying entertainment features Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps.
For more information about using CyberLink PowerDVD, see the PowerDVD software Help. 24 Chapter 4 Enjoying entertainment features Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps.
User Guide - Windows 8
Page 33
... using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in all apps. Select computer models have special action keys or hot key functions on a touch screen (select models only). Touch gestures can customize the touch gestures by changing settings, button configurations, click speed, and...
... using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in all apps. Select computer models have special action keys or hot key functions on a touch screen (select models only). Touch gestures can customize the touch gestures by changing settings, button configurations, click speed, and...
User Guide - Windows 8
Page 35
Using TouchPad gestures 27 To reverse the rotation, move your forefinger from 12 o'clock to 3 o'clock. Rotating (select models only) Rotating allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone ...
Using TouchPad gestures 27 To reverse the rotation, move your forefinger from 12 o'clock to 3 o'clock. Rotating (select models only) Rotating allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone ...
User Guide - Windows 8
Page 36
...) 2-finger click allows you to make menu selections for the selected object. Flicking (select models only) Flicking allows you can manipulate an object or image. NOTE: Rotate is intended for specific apps where you to open the options menu for ...
...) 2-finger click allows you to make menu selections for the selected object. Flicking (select models only) Flicking allows you can manipulate an object or image. NOTE: Rotate is intended for specific apps where you to open the options menu for ...
User Guide - Windows 8
Page 47
...writing information to AC power, see the Setup Instructions provided in the computer box. Running on the Desktop changes appearance. possibly covered by HP, or a compatible AC adapter purchased from the computer. The computer does not use only the AC adapter provided with the computer, a...to external power with internal hard drives ● When performing a backup or recovery When you to the HP website for more information about connecting to a disc (select models only) ● When running Disk Defragmenter on computers with an approved AC adapter or an optional docking/...
...writing information to AC power, see the Setup Instructions provided in the computer box. Running on the Desktop changes appearance. possibly covered by HP, or a compatible AC adapter purchased from the computer. The computer does not use only the AC adapter provided with the computer, a...to external power with internal hard drives ● When performing a backup or recovery When you to the HP website for more information about connecting to a disc (select models only) ● When running Disk Defragmenter on computers with an approved AC adapter or an optional docking/...
User Guide - Windows 8
Page 48
... in Hibernation, you must first exit Sleep or Hibernation before shutdown is not functioning and should be unused and disconnected from external power. ● On models with the power button, the recommended procedure is to make sure the connections are secure. ● If the connections are connecting an external hardware device...
... in Hibernation, you must first exit Sleep or Hibernation before shutdown is not functioning and should be unused and disconnected from external power. ● On models with the power button, the recommended procedure is to make sure the connections are secure. ● If the connections are connecting an external hardware device...
User Guide - Windows 8
Page 49
Using a USB device Most computers have more than one USB port, because this computer. Be sure to a CD, DVD, or (on select models) Blu-ray Disc (BD). USB 3.0 ports, also known as SuperSpeed ports, are compatible with your personal files. Your computer has an internal hard drive or a ...
Using a USB device Most computers have more than one USB port, because this computer. Be sure to a CD, DVD, or (on select models) Blu-ray Disc (BD). USB 3.0 ports, also known as SuperSpeed ports, are compatible with your personal files. Your computer has an internal hard drive or a ...
User Guide - Windows 8
Page 52
...-A digital video disc is read by interference from the optical disc drive. The computer can be used to record, rewrite, and play BD movies (select models only). ● Playing most BD movie titles on the computer. 2. Follow the on-screen instructions to install the update. ● If lines appear on the...
...-A digital video disc is read by interference from the optical disc drive. The computer can be used to record, rewrite, and play BD movies (select models only). ● Playing most BD movie titles on the computer. 2. Follow the on-screen instructions to install the update. ● If lines appear on the...
User Guide - Windows 8
Page 75
...to its original state, Windows provides an easy way to reinstall the individual application or driver. For more information, see Recovering using HP Recovery Manager on page 69. ● If you to restore without losing any personal information, Windows System Restore is an option.... and recovery There are several options for recovering your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on your ...
...to its original state, Windows provides an easy way to reinstall the individual application or driver. For more information, see Recovering using HP Recovery Manager on page 69. ● If you to restore without losing any personal information, Windows System Restore is an option.... and recovery There are several options for recovering your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on your ...