HP 180-000 Support and Manuals
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User Guide - Page 2
...product (hardware and software) within 14 days for HP products and services are available in the express warranty statements accompanying such products and services. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models.
For any software product preinstalled on -screen instructions. The only warranties for a full refund subject...
User Guide - Page 5
...Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting...) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14
6 System Recovery ...16 Choosing a system recovery method ...
User Guide - Page 7
... password information ● Find links to driver updates ● Read frequently asked questions
Help and Support:
From the Start screen, type help
● Upgrade or replace components of your computer
Setup Instructions poster
- or - Select My computer, and then select User guides.
- For U.S. specifications for your computer model
● Order parts and find additional troubleshooting...
User Guide - Page 9
...system and version your internet browser, and then go to http://www.hp.com/go to install each update you purchased your computer model name and number in a walkway or where it . 2. Enter your... and Security, and then select System. Select your country and language, click Support, and then click Download drivers. Follow the on or damaged by using surge protection with these signal inputs ...
User Guide - Page 10
... might want to http://www.hp.com/ergo. NOTE: To set up your user guides. NOTE: If the network cable contains noise suppression circuitry, which prevents interference from an Internet service provider, and a wireless router (purchased separately). To access the guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: Use only...
User Guide - Page 11
...specific functions.
Depending on the computer model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models...keys or hot keys
You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options.
TIP: The Windows key
...
User Guide - Page 14
... Updates to your computer information.
Unauthorized access to Setup Utility, Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software that help protect the integrity of characters that you choose.
For protection against new viruses beyond the trial period, purchase an extended service...
User Guide - Page 15
... as a monitor, or a printer, with your computer model.
See Display (monitor) on or start
Be sure that are still having trouble, contact support. Press ctrl+alt+delete. 2. Contact support (regardless of whether Windows started or not). Press ctrl+alt+delete.
If closing programs does not resolve the problem, restart the computer. 1. Press ctrl+alt+delete...
User Guide - Page 16
...computer air vents are Adjust the monitor resolution setting in an exceedingly hot environment.
too large ...9679; If any of the pins are bent, replace the monitor cable. ● If no pins are...turn off . Press the Sleep button (select models only), or esc, to your computer. Power
..., and then restart the computer.
10 Chapter 5 Troubleshooting Let it cool down menu.
3. Display (monitor...
User Guide - Page 19
...instructions...Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Speakers and sound
Symptom Volume is very low or unsatisfactory
No sound is internal, try moving the computer. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot...better position. Replace the non-...wireless setup ... button (select models only), or ...
User Guide - Page 20
... completely, and then turn it on -screen instructions.
14 Chapter 5 Troubleshooting This process erases all open programs. 2. Double-click the specific item (for example, DVD/
CD-ROM drives). 3.
Follow the on again. Updating device drivers
Complete the following procedure to update a driver, or to revert to update or roll back (for example, HP DVD Writer 640b). 4. To start a system...
User Guide - Page 24
...screen instructions. NOTE: You cannot use only highquality blank DVD+R or DVD-R discs. The Recovery Disc Creator program will tell you the specific number of blank discs needed to make the set...., the computer automatically runs HP Recovery Manager from that were originally installed on the media is correct. Store the recovery media in the recovery-disc set of the drive required to...
User Guide - Page 29
... HP PC Hardware Diagnostics (UEFI) to Support, located at the top of diagnostic test you want to run diagnostic tests to determine whether the computer hardware is a Unified Extensible Firmware ... USB device 23 Select your computer model, and then select your product. 4. Turn on -screen instructions.
The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are ...
User Guide - Page 31
... Help and Support for future reference. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ●...HP technician ◦ Support telephone numbers ◦ HP service center locations
● For help online, go to http://www.hp.com/go/contactHP. Telephone assistance to register at http://www.hp...
User Guide - Page 32
....) ● If a repair is necessary, HP support will make arrangements to the extent allowed by local law, covered under the terms and conditions listed in this chapter. Before upgrading your hardware
If you attempted to upgrade your computer. This is then, to repair your system. For instructions on setting up your computer, see the Setup Instructions poster or Setting up your...
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