Getting Started
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...: For specific information, see the documentation that came with the display device. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a TV. HDMI Recommended for connecting to the computer. This wired LAN connector is a network interface adapter (also called a network interface card...
...: For specific information, see the documentation that came with the display device. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to a monitor. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a TV. HDMI Recommended for connecting to the computer. This wired LAN connector is a network interface adapter (also called a network interface card...
Getting Started
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... network card to a network. For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wireless network connection (Select models only) You can connect to the Internet through the network. 1 Connect an Ethernet cable to the Ethernet (RJ-45) connector (A) on the back of the computer, and to the network router or LAN device. 2 With the computer turned on, check the indicator lights (B) next to a network through a wired or wireless connection. Setting up a wired Ethernet network connection...
... network card to a network. For more information about setting up a wireless network: Click the Windows Start button , click Help and Support, and then type setting up a wireless network connection (Select models only) You can connect to the Internet through the network. 1 Connect an Ethernet cable to the Ethernet (RJ-45) connector (A) on the back of the computer, and to the network router or LAN device. 2 With the computer turned on, check the indicator lights (B) next to a network through a wired or wireless connection. Setting up a wired Ethernet network connection...
Getting Started
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... access. b Click All Programs, and then click Internet Explorer. When setting up the computer for Internet service during the initial setup, do so now by the ISP. 3 Connect to the Internet. Preparing to Use Your Computer 15 Set up Internet service. Set security on page 1 to make the hardware connections. To check a wireless LAN device installation, see "Connecting a Modem" on page 37. Change the default network name (SSID) and password. If you did not set up a network, use...
... access. b Click All Programs, and then click Internet Explorer. When setting up the computer for Internet service during the initial setup, do so now by the ISP. 3 Connect to the Internet. Preparing to Use Your Computer 15 Set up Internet service. Set security on page 1 to make the hardware connections. To check a wireless LAN device installation, see "Connecting a Modem" on page 37. Change the default network name (SSID) and password. If you did not set up a network, use...
Getting Started
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... software can detect most cases, repair any damage that you , your computer, and your data. See "Using the Help and Support Center" on the computer. Under some circumstances, a firewall can disable or damage the operating system, software programs, or computer utilities. To resolve the problem permanently, reconfigure the firewall. Configuring the Computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Run Windows 7 Update monthly to install these updates...
... software can detect most cases, repair any damage that you , your computer, and your data. See "Using the Help and Support Center" on the computer. Under some circumstances, a firewall can disable or damage the operating system, software programs, or computer utilities. To resolve the problem permanently, reconfigure the firewall. Configuring the Computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Run Windows 7 Update monthly to install these updates...
Getting Started
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... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. Refer to the Help and Support Center or access the Support...
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 25. Refer to the Help and Support Center or access the Support...
Getting Started
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... an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key pad. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Check for these problems: Ensure you are using the arrow keys...
... an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key pad. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Check for these problems: Ensure you are using the arrow keys...
Getting Started
Page 40
... used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. The Volume Mixer settings window opens. 2 If programs are connected to connect your computer, and then unplug and reconnect the speakers. Audio and speakers Symptom No sound is enabled. Check the volume setting in monitor speakers, use an HDMI connector on the keyboard. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model...
... used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. The Volume Mixer settings window opens. 2 If programs are connected to connect your computer, and then unplug and reconnect the speakers. Audio and speakers Symptom No sound is enabled. Check the volume setting in monitor speakers, use an HDMI connector on the keyboard. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model...
Getting Started
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... Install the device driver from the device manufacturer Web site. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. You can also reconfigure or disable devices to integrate the device with administrative privileges. Restart the computer, and follow the instructions for Windows 7. Disable the automatic settings in the operating system for an update. Troubleshooting and Maintenance 41 A new device does not work. Turn...
... Install the device driver from the device manufacturer Web site. You may need to switch users, click the Start button, click the Arrow button next to Shut Down, and then click Switch User. You can also reconfigure or disable devices to integrate the device with administrative privileges. Restart the computer, and follow the instructions for Windows 7. Disable the automatic settings in the operating system for an update. Troubleshooting and Maintenance 41 A new device does not work. Turn...
Getting Started
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... the computer or turn the computer off completely and then power it . Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on your hard disk drive. If this does not work, then explore the...
... the computer or turn the computer off completely and then power it . Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on your hard disk drive. If this does not work, then explore the...
Getting Started
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... is installed, the operating system automatically creates a restore point before it records the computer settings at that you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you think may be due to software on your computer, use System Restore to return the computer to a configuration that enables you use before you to restore your problem: 1 Click the Start button. 2 Type Device Manager...
... is installed, the operating system automatically creates a restore point before it records the computer settings at that you want to update or rollback. (For example, DVD/CD-ROM drives). 4 Double-click the specific item (for which you think may be due to software on your computer, use System Restore to return the computer to a configuration that enables you use before you to restore your problem: 1 Click the Start button. 2 Type Device Manager...
Getting Started
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E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
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... guide) ● Learn how to the Internet. ● Recover factory settings. Setup poster included with your computer. ● See how-to videos about using the features of your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting...
... guide) ● Learn how to the Internet. ● Recover factory settings. Setup poster included with your computer. ● See how-to videos about using the features of your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting...
Getting Started Guide
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...Run the wireless setup wizard: 1. Try to move the computer. Restores the software (if it on page 18) - Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - Software troubleshooting To repair software ● problems, try to connect again later, or contact your Internet service provider (ISP) for your computer to the Internet. System Recovery (see Updating device drivers, following). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Restores your Internet connection type...
...Run the wireless setup wizard: 1. Try to move the computer. Restores the software (if it on page 18) - Reinstall the software program or hardware driver (see Microsoft System Restore, later in this table). - Software troubleshooting To repair software ● problems, try to connect again later, or contact your Internet service provider (ISP) for your computer to the Internet. System Recovery (see Updating device drivers, following). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Restores your Internet connection type...
Getting Started Guide
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... listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Any hardware upgrades that you intend to fix the problem. It contains more detailed help with tools located on your computer, from information on your Windows desktop (to upgrade your system. Call HP Customer Care Center Finally, if these steps don't help with your computer. Refer to upgrade your new...
... listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Any hardware upgrades that you intend to fix the problem. It contains more detailed help with tools located on your computer, from information on your Windows desktop (to upgrade your system. Call HP Customer Care Center Finally, if these steps don't help with your computer. Refer to upgrade your new...
Troubleshooting & Maintenance Guide
Page 6
... using your computer model. Contact Support, whether it is functioning, the green power supply light on the back of the computer should be properly connected. See Display (monitor) on ; Click the Arrow button next to start Symptom Possible solution Error message: Hard disk drive error. Or, press and hold the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the...
... using your computer model. Contact Support, whether it is functioning, the green power supply light on the back of the computer should be properly connected. See Display (monitor) on ; Click the Arrow button next to start Symptom Possible solution Error message: Hard disk drive error. Or, press and hold the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the...
Troubleshooting & Maintenance Guide
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... Ethernet network adapter (also called a network interface card, or NIC). Use the front-panel buttons to enter the on the graphics card (select models only) to connect your system has an external antenna, try to a better position. I cannot connect to an audio connector, not a Line In or headphone connector. Run the wireless setup wizard: 1. Ensure that the speakers are connected to the Internet. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start...
... Ethernet network adapter (also called a network interface card, or NIC). Use the front-panel buttons to enter the on the graphics card (select models only) to connect your system has an external antenna, try to a better position. I cannot connect to an audio connector, not a Line In or headphone connector. Run the wireless setup wizard: 1. Ensure that the speakers are connected to the Internet. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Click Start...
HP Limited Warranty and Support Guide
Page 7
... use the Microsoft Help and Support Windows 7 operating system. At the bottom computer hardware and of your computer. ● Learn how to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your computer. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your screen, click on Start...
... use the Microsoft Help and Support Windows 7 operating system. At the bottom computer hardware and of your computer. ● Learn how to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your computer. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your screen, click on Start...
HP Limited Warranty and Support Guide
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... Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Software troubleshooting To repair software problems, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to a configuration that you have a dial-up a connection or network to open the wizard, and then follow the on your Internet service provider (ISP) for your system has an external...
... Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Software troubleshooting To repair software problems, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to a configuration that you have a dial-up a connection or network to open the wizard, and then follow the on your Internet service provider (ISP) for your system has an external...
HP Limited Warranty and Support Guide
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... any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Before upgrading your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you are considered consumer replaceable. Phone assistance to get you up and running is covered for...
... any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Before upgrading your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the computer, you are considered consumer replaceable. Phone assistance to get you up and running is covered for...
Quick Setup Guide
Page 18
... upgrade your new computer. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed...
... upgrade your new computer. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed...