Getting Started
Page 7
... dial-up connections to connect a display with the display device. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Setting Up Your Computer 3 Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a VGA monitor. Display video output Icon/label Description and function NOTE: For specific information...
... dial-up connections to connect a display with the display device. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI-DVI HDMI-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. Setting Up Your Computer 3 Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a VGA monitor. Display video output Icon/label Description and function NOTE: For specific information...
Getting Started
Page 10
... Windows Start button , click Help and Support, and then type setting up a wireless network into the Search Help box and press Enter. 6 Getting Started (features vary by using the antenna that the integrated WLAN device is installed on the computer correctly, see "Internet access" on page 37. If provided, connect the external antenna to the wireless antenna connector on the back of the computer provides a high-speed or broadband connection to a wireless network supporting...
... Windows Start button , click Help and Support, and then type setting up a wireless network into the Search Help box and press Enter. 6 Getting Started (features vary by using the antenna that the integrated WLAN device is installed on the computer correctly, see "Internet access" on page 37. If provided, connect the external antenna to the wireless antenna connector on the back of the computer provides a high-speed or broadband connection to a wireless network supporting...
Getting Started
Page 19
... a wireless LAN device installation, see "Connecting to a Network" on page 7. 2 To connect to the Internet: Sign up the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. b Click All Programs. c Click Online Services, and then click Get Online. however, you may choose another ISP or transfer an existing account to this step and follow the instructions provided...
... a wireless LAN device installation, see "Connecting to a Network" on page 7. 2 To connect to the Internet: Sign up the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Start button. b Click All Programs. c Click Online Services, and then click Get Online. however, you may choose another ISP or transfer an existing account to this step and follow the instructions provided...
Getting Started
Page 22
... cases, repair any damage that you want to perform, and then enable the firewall again. Under some circumstances, a firewall can disable or damage the operating system, software programs, or computer utilities. When you see the Windows 7 Update message, allow the updates to download to your privacy, use the computer for e-mail, network, or Internet access, you expose it to date by model) See "Using the Help and Support Center...
... cases, repair any damage that you want to perform, and then enable the firewall again. Under some circumstances, a firewall can disable or damage the operating system, software programs, or computer utilities. When you see the Windows 7 Update message, allow the updates to download to your privacy, use the computer for e-mail, network, or Internet access, you expose it to date by model) See "Using the Help and Support Center...
Getting Started
Page 33
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 45. Troubleshooting and Maintenance This section contains: Troubleshooting tables in "Software Troubleshooting" on...
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 45. Troubleshooting and Maintenance This section contains: Troubleshooting tables in "Software Troubleshooting" on...
Getting Started
Page 37
... use the arrow keys on the keyboard to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on which occurs after 20 minutes of mouse (rotate it counterclockwise), remove the ball, and clean it . For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn...
... use the arrow keys on the keyboard to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on which occurs after 20 minutes of mouse (rotate it counterclockwise), remove the ball, and clean it . For detailed cleaning instructions, go to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn...
Getting Started
Page 40
... Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Ensure that they are using built-in your computer (or speaker system). Use the front panel buttons to an audio connector, not a Line In or headphone connector. Audio and speakers Symptom No sound is set appropriately. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Turn off your display (monitor...
... Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Ensure that they are using built-in your computer (or speaker system). Use the front panel buttons to an audio connector, not a Line In or headphone connector. Audio and speakers Symptom No sound is set appropriately. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Turn off your display (monitor...
Getting Started
Page 45
... cable or connector are properly and securely connected and that the pins in the operating system for Windows 7. Restart the computer, and follow the instructions for an update. Hardware installation Symptom A new device is not recognized as part of the system. Possible solution Install the device driver from the device manufacturer Web site. If you must be logged in with the computer. You may need to switch users, click the Start button...
... cable or connector are properly and securely connected and that the pins in the operating system for Windows 7. Restart the computer, and follow the instructions for an update. Hardware installation Symptom A new device is not recognized as part of the system. Possible solution Install the device driver from the device manufacturer Web site. If you must be logged in with the computer. You may need to switch users, click the Start button...
Getting Started
Page 49
... current software problem existed. Software repair overview The most efficient way to repair it back up again. Replace the memory card if necessary. Some models may be able to repair software problems is fully inserted into the correct slot. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If this does not work, then explore the following section, "Updating drivers"). Restores your computer, and others require performing a system recovery...
... current software problem existed. Software repair overview The most efficient way to repair it back up again. Replace the memory card if necessary. Some models may be able to repair software problems is fully inserted into the correct slot. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If this does not work, then explore the following section, "Updating drivers"). Restores your computer, and others require performing a system recovery...
Getting Started
Page 50
... it adds the new software. NOTE: Always use this by model) When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Choose System protection, System Restore, and then click Next. 4 Follow the onscreen instructions. You can also set restore points manually. Microsoft System Restore Microsoft Windows...
... it adds the new software. NOTE: Always use this by model) When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. To manually add restore points: 1 Close all open programs. 2 Click the Start button, right-click Computer, and then click Properties. 3 Choose System protection, System Restore, and then click Next. 4 Follow the onscreen instructions. You can also set restore points manually. Microsoft System Restore Microsoft Windows...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
... to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. 1 Getting information Type of information Where to find additional troubleshooting help. Under Action Center, click Find and fix problems ● Find links to use the Help and Support Microsoft Windows 7 operating system. and software issues. 2. Upgrading and Servicing Guide Click Start, click...
... to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. 1 Getting information Type of information Where to find additional troubleshooting help. Under Action Center, click Find and fix problems ● Find links to use the Help and Support Microsoft Windows 7 operating system. and software issues. 2. Upgrading and Servicing Guide Click Start, click...
Getting Started Guide
Page 19
... Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software ● problems, try to open the wizard, and then follow the on-screen instructions. System Recovery (see Updating device drivers, following). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. This is internal, try these methods: ● ● ● ● Turn...
... Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software ● problems, try to open the wizard, and then follow the on-screen instructions. System Recovery (see Updating device drivers, following). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. This is internal, try these methods: ● ● ● ● Turn...
Getting Started Guide
Page 31
... HP Customer Care Center in the Hardware Limited Warranty section of the computer, you have completely set up . HP will give you suggestions on how to help with setting up and running is covered for many years to upgrade your new computer. First look at Help on the back of the Limited Warranty and Support Guide. If you are sent to your desktop...
... HP Customer Care Center in the Hardware Limited Warranty section of the computer, you have completely set up . HP will give you suggestions on how to help with setting up and running is covered for many years to upgrade your new computer. First look at Help on the back of the Limited Warranty and Support Guide. If you are sent to your desktop...
Troubleshooting & Maintenance Guide
Page 6
... troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to restart the computer. 3. If the display (monitor) is not, contact Support. Ensure that accompanies your computer and possible solutions. Either the hard disk drive or the system board may need to the computer, plug it in, and turn on or start. Computer does not start up , or using your computer, or visit http://www.hp.com/support...
... troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to restart the computer. 3. If the display (monitor) is not, contact Support. Ensure that accompanies your computer and possible solutions. Either the hard disk drive or the system board may need to the computer, plug it in, and turn on or start. Computer does not start up , or using your computer, or visit http://www.hp.com/support...
Troubleshooting & Maintenance Guide
Page 11
... speakers to the computer Audio Line Out connector if you want to your ISP, and start automatically. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is enabled and that the volume is set appropriately. Run the wireless setup wizard: 1. ENWW Internet access 7 Possible solution For Windows 7: 1. If you use the monitor front-panel Volume button to connect again later, or contact your Internet service...
... speakers to the computer Audio Line Out connector if you want to your ISP, and start automatically. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is enabled and that the volume is set appropriately. Run the wireless setup wizard: 1. ENWW Internet access 7 Possible solution For Windows 7: 1. If you use the monitor front-panel Volume button to connect again later, or contact your Internet service...
HP Limited Warranty and Support Guide
Page 7
... factory settings. Click Start, click Control Panel, and then click System and Security. 2. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. information. ● Find links to the Internet. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. HP Support website: http://www.hp.com/support ENWW 1 At the bottom of your screen...
... factory settings. Click Start, click Control Panel, and then click System and Security. 2. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. information. ● Find links to the Internet. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. HP Support website: http://www.hp.com/support ENWW 1 At the bottom of your screen...
HP Limited Warranty and Support Guide
Page 21
... and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Restores the software (if it on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or...
... and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Restores the software (if it on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or...
HP Limited Warranty and Support Guide
Page 25
... you have completely set up your new computer. After thirty (30) days, there may be repaired or to have parts replaced, you purchased your computer. Customer support for repairs If your computer needs to be a charge, but the helpful support is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section...
... you have completely set up your new computer. After thirty (30) days, there may be repaired or to have parts replaced, you purchased your computer. Customer support for repairs If your computer needs to be a charge, but the helpful support is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section...
Quick Setup Guide
Page 18
... seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will assist you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Refer to the setup poster included with your system for help with setting up your new computer. Once the security seal has...
... seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will assist you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Refer to the setup poster included with your system for help with setting up your new computer. Once the security seal has...