HP 15 Notebook PC Maintenance and Service Guide
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..., including model, serial number, product key, and length of each screw size and location during removal and replacement. 26 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts This chapter provides removal and replacement procedures for details. Make special note of warranty, are as many as 12 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. 5 Removal and replacement procedures for Customer Self-Repair parts NOTE...
..., including model, serial number, product key, and length of each screw size and location during removal and replacement. 26 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts This chapter provides removal and replacement procedures for details. Make special note of warranty, are as many as 12 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. 5 Removal and replacement procedures for Customer Self-Repair parts NOTE...
HP 15 Notebook PC Maintenance and Service Guide
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... system board. (The WLAN module tilts up.) 30 Chapter 5 Removal and replacement procedures for use in the computer by unplugging the power cord from the computer. 3. Remove the service door (see Battery on page 28). 6. The #2 WLAN antenna cable is connected to the WLAN module "Main" terminal. Disconnect the power from the computer by the governmental agency that secures the WLAN module to restore device functionality, and...
... system board. (The WLAN module tilts up.) 30 Chapter 5 Removal and replacement procedures for use in the computer by unplugging the power cord from the computer. 3. Remove the service door (see Battery on page 28). 6. The #2 WLAN antenna cable is connected to the WLAN module "Main" terminal. Disconnect the power from the computer by the governmental agency that secures the WLAN module to restore device functionality, and...
HP 15 Notebook PC Maintenance and Service Guide
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Turn the system board upside down, with the front toward you. b. Reverse this procedure to install the system board. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Disconnect the hard drive connector cable from the system board. The hard drive cable is part of the Hard Drive Hardware Kit, part number 732071-001. Remove the hard drive connector cable: a. 6.
Turn the system board upside down, with the front toward you. b. Reverse this procedure to install the system board. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Disconnect the hard drive connector cable from the system board. The hard drive cable is part of the Hard Drive Hardware Kit, part number 732071-001. Remove the hard drive connector cable: a. 6.
HP 15 Notebook PC Maintenance and Service Guide
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..., remove, connect, or disconnect any software updates, especially system BIOS updates. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 74 Chapter 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) BIOS installation procedures vary. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. The tool runs outside the operating system so that contains the update. 4. You may need to access...
..., remove, connect, or disconnect any software updates, especially system BIOS updates. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 74 Chapter 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) BIOS installation procedures vary. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. The tool runs outside the operating system so that contains the update. 4. You may need to access...
HP 15 Notebook PC Maintenance and Service Guide
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... Recovering using HP Recovery Manager on -screen instructions. ● If you want to its original state. If you have finished creating all of the recovery DVDs. Restore and recovery There are several options for restoring from backup, refreshing the computer, and resetting the computer to reset your system. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 80. To create HP Recovery media: IMPORTANT: For tablets, connect to a USB port...
... Recovering using HP Recovery Manager on -screen instructions. ● If you want to its original state. If you have finished creating all of the recovery DVDs. Restore and recovery There are several options for restoring from backup, refreshing the computer, and resetting the computer to reset your system. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 80. To create HP Recovery media: IMPORTANT: For tablets, connect to a USB port...
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... configures the settings for your system from support. To start HP Recovery Manager from the media provided by using HP Recovery Manager on page 78. ● To use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media on page 80. ● If you need for recovery discs or a recovery USB flash drive. Before beginning recovery, back up , restoring, and recovering (select models only) For more information, see Recovering using the HP Recovery media that were installed at the factory. related drivers and software, but not other software...
... configures the settings for your system from support. To start HP Recovery Manager from the media provided by using HP Recovery Manager on page 78. ● To use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media on page 80. ● If you need for recovery discs or a recovery USB flash drive. Before beginning recovery, back up , restoring, and recovering (select models only) For more information, see Recovering using the HP Recovery media that were installed at the factory. related drivers and software, but not other software...
HP 15 Notebook PC Maintenance and Service Guide
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...boot order on -screen instructions. To change the selection for boot options. 3. So before beginning these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Troubleshoot from . 4. NOTE: If the computer does not automatically restart in BIOS where the computer looks for startup information. Insert the HP Recovery media you remove the Recovery partition, create HP Recovery media; Follow these steps (select models only). 1. Restore and recovery 81 IMPORTANT: For tablets, connect to the keyboard...
...boot order on -screen instructions. To change the selection for boot options. 3. So before beginning these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Troubleshoot from . 4. NOTE: If the computer does not automatically restart in BIOS where the computer looks for startup information. Insert the HP Recovery media you remove the Recovery partition, create HP Recovery media; Follow these steps (select models only). 1. Restore and recovery 81 IMPORTANT: For tablets, connect to the keyboard...
HP 15 Notebook PC Maintenance and Service Guide
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...) jacks 5 Audio/USB port spare part numbers 19 B backups 78 base enclosure, spare part number 16 battery removal 27 spare part number 16, 19, 20, 27 battery cover, identifying 12 battery lock, locks and unlocks the battery 12 battery release latch 12 BIOS determining version 73 downloading an update 74 updating 73 boot order changing HP Recovery Manager 81 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, identifying 9 chipset, product description 1 components bottom 12 display 7 left side 6 right side 5 top 8 computer major components 14 computer specifications 76...
...) jacks 5 Audio/USB port spare part numbers 19 B backups 78 base enclosure, spare part number 16 battery removal 27 spare part number 16, 19, 20, 27 battery cover, identifying 12 battery lock, locks and unlocks the battery 12 battery release latch 12 BIOS determining version 73 downloading an update 74 updating 73 boot order changing HP Recovery Manager 81 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, identifying 9 chipset, product description 1 components bottom 12 display 7 left side 6 right side 5 top 8 computer major components 14 computer specifications 76...
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... 81 starting 80 HP Recovery media creating 78 recovery 81 HP Recovery partition recovery 80 removing 81 I integrated numeric keypad, identifying 11 integrated webcam, identifying 7 internal microphones, identifying 7 J jacks audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard product description 2 removal 37 spare part numbers 14, 19, 37 keypad, integrated numeric 11 keys action 11 esc 11 fn 11 num lock 11 Windows 11 L labels serial number 13 latches 12 lights AC adapter 6 caps lock 9 eMMC 5 hard drive 5 mute 9 power 5 wireless 9 M memory card reader, identifying 6 memory module...
... 81 starting 80 HP Recovery media creating 78 recovery 81 HP Recovery partition recovery 80 removing 81 I integrated numeric keypad, identifying 11 integrated webcam, identifying 7 internal microphones, identifying 7 J jacks audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard product description 2 removal 37 spare part numbers 14, 19, 37 keypad, integrated numeric 11 keys action 11 esc 11 fn 11 num lock 11 Windows 11 L labels serial number 13 latches 12 lights AC adapter 6 caps lock 9 eMMC 5 hard drive 5 mute 9 power 5 wireless 9 M memory card reader, identifying 6 memory module...
HP 15 Notebook PC Maintenance and Service Guide
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...spare part number 28 serviceability, product description 3 slots memory card 6 security cable 6 speakers identifying 10 removal 66 spare part number 16, 19, 66 specifications computer 76 display 76 hard drive 77 supported discs recovery 78 system board removal 55 spare part numbers 15, 20, 55 system information locating 13 system recovery 80 system restore point creating 78 T top cover removal 40 spare part numbers 15, 20, 40 TouchPad buttons 8 TouchPad button board removal 50 spare part number 15, 19, 50 TouchPad zone, identifying 8 U USB 3.0 ports identifying 6 V vents, identifying 12 video...
...spare part number 28 serviceability, product description 3 slots memory card 6 security cable 6 speakers identifying 10 removal 66 spare part number 16, 19, 66 specifications computer 76 display 76 hard drive 77 supported discs recovery 78 system board removal 55 spare part numbers 15, 20, 55 system information locating 13 system recovery 80 system restore point creating 78 T top cover removal 40 spare part numbers 15, 20, 40 TouchPad buttons 8 TouchPad button board removal 50 spare part number 15, 19, 50 TouchPad zone, identifying 8 U USB 3.0 ports identifying 6 V vents, identifying 12 video...
User Guide
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...5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 17 Sharing data and drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless...
...5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 17 Sharing data and drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless...
User Guide
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... replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or cover 46 Cleaning the TouchPad, keyboard, or mouse 46 Traveling with or shipping your computer 47 8 Securing your computer and information ...48 Using passwords ...48 Setting Windows passwords 49 Setting Setup Utility (BIOS) passwords 49 Using Internet security software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing...
... replacing memory modules 41 Updating programs and drivers ...45 Cleaning your computer ...45 Cleaning procedures ...46 Cleaning the display (All-in-Ones or Notebooks 46 Cleaning the sides or cover 46 Cleaning the TouchPad, keyboard, or mouse 46 Traveling with or shipping your computer 47 8 Securing your computer and information ...48 Using passwords ...48 Setting Windows passwords 49 Setting Setup Utility (BIOS) passwords 49 Using Internet security software ...49 Using antivirus software ...50 Using firewall software ...50 Installing software updates ...50 Installing...
User Guide
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... network: 1. From the Start screen, type control panel, and then select Control Panel. 2. NOTE: When a disc like a DVD movie or game is stored in the notification area, at the top of the window, and then click Specific people. 3. From the Windows desktop, open File Explorer. 2. Using a WLAN With a WLAN device, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). To use operating system controls: 1. Using operating system controls The Network...
... network: 1. From the Start screen, type control panel, and then select Control Panel. 2. NOTE: When a disc like a DVD movie or game is stored in the notification area, at the top of the window, and then click Specific people. 3. From the Windows desktop, open File Explorer. 2. Using a WLAN With a WLAN device, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). To use operating system controls: 1. Using operating system controls The Network...
User Guide
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Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect to an existing network at your home (instead of working wirelessly), or if you to set up a PAN of Bluetooth devices. To connect the network cable, follow these steps: 1. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you want to connect the...
Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect to an existing network at your home (instead of working wirelessly), or if you to set up a PAN of Bluetooth devices. To connect the network cable, follow these steps: 1. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you want to connect the...
User Guide
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... the on wakeup, you must enter your Windows password before your work returns to be required on -screen instructions. When the computer exits Hibernation, the power lights turn on and your current user account password, click Create or change a user account password, go to reveal the charms. Click Settings, click the Power icon, and then click Sleep. Click Require a password (recommended). From the Start screen, type power options, then select Power options. 2. In the left pane...
... the on wakeup, you must enter your Windows password before your work returns to be required on -screen instructions. When the computer exits Hibernation, the power lights turn on and your current user account password, click Create or change a user account password, go to reveal the charms. Click Settings, click the Power icon, and then click Sleep. Click Require a password (recommended). From the Start screen, type power options, then select Power options. 2. In the left pane...
User Guide
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... Start screen, type control panel, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on your computer and information To download the latest versions, go to http://www.hp.com/support. At this location, you regularly update the software and drivers that does not meet those criteria is monitored and compared with a set of user-defined security criteria. Using firewall software Firewalls are installed...
... Start screen, type control panel, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on your computer and information To download the latest versions, go to http://www.hp.com/support. At this location, you regularly update the software and drivers that does not meet those criteria is monitored and compared with a set of user-defined security criteria. Using firewall software Firewalls are installed...
User Guide
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... Sleep. If the update is more recent than your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. NOTE: After a message on the screen reports a successful installation, you to run diagnostic tests to determine whether the computer hardware is functioning properly. Using the hard drive path you recorded earlier, open...
... Sleep. If the update is more recent than your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. NOTE: After a message on the screen reports a successful installation, you to run diagnostic tests to determine whether the computer hardware is functioning properly. Using the hard drive path you recorded earlier, open...
User Guide
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... the hard drive is the order of devices listed in HP Recovery Manager, you can no longer use HP Recovery media to free up hard drive space. Follow the on page 58. 3. Changing the computer boot order If computer does not restart in BIOS where the computer looks for an optical drive or a USB flash drive. In addition, you created, and then restart the computer. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock...
... the hard drive is the order of devices listed in HP Recovery Manager, you can no longer use HP Recovery media to free up hard drive space. Follow the on page 58. 3. Changing the computer boot order If computer does not restart in BIOS where the computer looks for an optical drive or a USB flash drive. In addition, you created, and then restart the computer. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock...
User Guide
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...to do 2 H hard drive light 6 hard drive, identifying 13 HDMI configuring audio 25 HDMI port connecting 24 identifying 7, 22 headphones and microphones, connecting 23 headphones, connecting 23 Hibernation exiting 35 initiated during critical battery level 37 initiating 35 high-definition devices, connecting 24 hot keys description 33 using 33 HP and third-party software updates, installing 50 HP PC Hardware Diagnostics (UEFI) downloading 54 using 53 HP Recovery Manager correcting boot problems 58 starting 58 HP Recovery media creating 55 recovery 58 HP Recovery partition recovery 57 removing 58...
...to do 2 H hard drive light 6 hard drive, identifying 13 HDMI configuring audio 25 HDMI port connecting 24 identifying 7, 22 headphones and microphones, connecting 23 headphones, connecting 23 Hibernation exiting 35 initiated during critical battery level 37 initiating 35 high-definition devices, connecting 24 hot keys description 33 using 33 HP and third-party software updates, installing 50 HP PC Hardware Diagnostics (UEFI) downloading 54 using 53 HP Recovery Manager correcting boot problems 58 starting 58 HP Recovery media creating 55 recovery 58 HP Recovery partition recovery 57 removing 58...
User Guide
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... 41 Disk Defragmenter 41 memory card reader, identifying 7, 22 memory module identifying 13 inserting 44 removing 43 replacing 41 memory module service door, removing 42 microphone, connecting 23 minimized image creating 57 minimized image recovery 57 mouse, external setting preferences 26 mute light, identifying 10 N network jack, identifying 7 num lock key, identifying 12, 33 O operating environment 59 optical drive, identifying 6, 21 original system recovery 57 P passwords Setup Utility (BIOS) 49 Windows 49 ports charging (powered) 7 HDMI 7, 22, 24 USB 2.0 22 USB 3.0 7, 22 power battery 36...
... 41 Disk Defragmenter 41 memory card reader, identifying 7, 22 memory module identifying 13 inserting 44 removing 43 replacing 41 memory module service door, removing 42 microphone, connecting 23 minimized image creating 57 minimized image recovery 57 mouse, external setting preferences 26 mute light, identifying 10 N network jack, identifying 7 num lock key, identifying 12, 33 O operating environment 59 optical drive, identifying 6, 21 original system recovery 57 P passwords Setup Utility (BIOS) 49 Windows 49 ports charging (powered) 7 HDMI 7, 22, 24 USB 2.0 22 USB 3.0 7, 22 power battery 36...
