Maintenance and Service Guide 1
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... computer Also connects an optional headset microphone. WARNING! NOTE: When a device is normal for the internal fan to cool internal components. lights ● White: The network is connected. ● Amber: Activity is not charging. (3) Vent Enables airflow to cycle on and off during routine operation. (4) External monitor port Connects an external VGA monitor or projector. (select products only) (5) RJ-45 (network) jack/status Connects a network cable. To reduce the risk of personal injury, adjust the volume before...
... computer Also connects an optional headset microphone. WARNING! NOTE: When a device is normal for the internal fan to cool internal components. lights ● White: The network is connected. ● Amber: Activity is not charging. (3) Vent Enables airflow to cycle on and off during routine operation. (4) External monitor port Connects an external VGA monitor or projector. (select products only) (5) RJ-45 (network) jack/status Connects a network cable. To reduce the risk of personal injury, adjust the volume before...
Maintenance and Service Guide 1
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... are on the service tag at the bottom of each screw size and location during removal and replacement. See Labels on -screen instructions. Component replacement procedures 33 NOTE: HP continually improves and changes product parts. Component replacement procedures NOTE: Please read and follow the on page 16 for Customer Self-Repair parts. Check your warranty to access and replace Customer Self-Repair parts successfully. Installing a part not supported by the...
... are on the service tag at the bottom of each screw size and location during removal and replacement. See Labels on -screen instructions. Component replacement procedures 33 NOTE: HP continually improves and changes product parts. Component replacement procedures NOTE: Please read and follow the on page 16 for Customer Self-Repair parts. Check your warranty to access and replace Customer Self-Repair parts successfully. Installing a part not supported by the...
Maintenance and Service Guide 1
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... section illustrates removing all external devices connected to http://partsurfer.hp.com, select your country or region, and then follow these parts can damage the computer or void the warranty. Open the computer as far as 54 screws that must be removed, replaced, or loosened when servicing Authorized Service Provider only parts. Accessing these steps: 1. For complete and current information on supported parts for your...
... section illustrates removing all external devices connected to http://partsurfer.hp.com, select your country or region, and then follow these parts can damage the computer or void the warranty. Open the computer as far as 54 screws that must be removed, replaced, or loosened when servicing Authorized Service Provider only parts. Accessing these steps: 1. For complete and current information on supported parts for your...
Maintenance and Service Guide 1
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... country or region. If you replace the module and then receive a warning message, remove the module to the WLAN module "Main" terminal labeled "1". Remove the bottom cover (see Optical drive on page 36), if installed. 6. NOTE: The WLAN antenna cable labeled "1" connects to restore device functionality, and then contact support. Remove the Phillips PM2.0×3.0 screw (2) that regulates wireless devices in Hibernation, turn the computer on page 45). Before...
... country or region. If you replace the module and then receive a warning message, remove the module to the WLAN module "Main" terminal labeled "1". Remove the bottom cover (see Optical drive on page 36), if installed. 6. NOTE: The WLAN antenna cable labeled "1" connects to restore device functionality, and then contact support. Remove the Phillips PM2.0×3.0 screw (2) that regulates wireless devices in Hibernation, turn the computer on page 45). Before...
Maintenance and Service Guide 1
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... downloaded to the BIOS version currently installed on -screen instructions to download your hard drive. 90 Chapter 7 Using Setup Utility (BIOS) You may need to access this information to locate the update later, after the download is complete. Type file in the taskbar. 2. Using the hard drive path you can delete the downloaded file from the computer by following the on -screen instructions. 4. Follow the on your hard drive where the BIOS update is downloaded. or - Type support in an optional docking device...
... downloaded to the BIOS version currently installed on -screen instructions to download your hard drive. 90 Chapter 7 Using Setup Utility (BIOS) You may need to access this information to locate the update later, after the download is complete. Type file in the taskbar. 2. Using the hard drive path you can delete the downloaded file from the computer by following the on -screen instructions. 4. Follow the on your hard drive where the BIOS update is downloaded. or - Type support in an optional docking device...
Maintenance and Service Guide 1
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... System Recovery option from the HP Recovery partition (select products only) or use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you want to recover the Windows partition to correct computer issues. ● HP Recovery media must either created or that you either download the software...
... System Recovery option from the HP Recovery partition (select products only) or use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you want to recover the Windows partition to correct computer issues. ● HP Recovery media must either created or that you either download the software...
Maintenance and Service Guide 1
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... Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latches battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive specifications 102 M.2 solid-state drive adapter bracket and connector board removing 56 mass storage devices illustrated 26 precautions 30 memory card reader, identifying 7 memory card, identifying 7 memory module illustrated 19 product description 2 removing 50 microphone 3 minimized image recovery 94 minimized image, creating 93 model...
... Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latches battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive specifications 102 M.2 solid-state drive adapter bracket and connector board removing 56 mass storage devices illustrated 26 precautions 30 memory card reader, identifying 7 memory card, identifying 7 memory module illustrated 19 product description 2 removing 50 microphone 3 minimized image recovery 94 minimized image, creating 93 model...
Maintenance and Service Guide 1
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... audio 3 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drive 3 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 16 R recover options 93 recovery discs 92, 94 HP Recovery Manager 93 media 94 starting 94 supported discs 92 system 93 USB flash drive 94 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition...
... audio 3 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drive 3 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 16 R recover options 93 recovery discs 92, 94 HP Recovery Manager 93 media 94 starting 94 supported discs 92 system 93 USB flash drive 94 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition...
User Guide 1
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Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
User Guide 1
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... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
User Guide 1
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... (network) jack/status lights Connects a network cable. ● White: The network is connected. ● Amber: Activity is not charging. (3) Vent Enables airflow to cool internal components. This jack does not support optional standalone microphones. 6 Chapter 2 Getting to cool internal components and prevent overheating. Also connects an optional headset microphone. NOTE: The computer fan starts up automatically to know your computer It is normal for the internal fan to cycle on the network. (6) HDMI port Connects an optional video or audio device, such...
... (network) jack/status lights Connects a network cable. ● White: The network is connected. ● Amber: Activity is not charging. (3) Vent Enables airflow to cool internal components. This jack does not support optional standalone microphones. 6 Chapter 2 Getting to cool internal components and prevent overheating. Also connects an optional headset microphone. NOTE: The computer fan starts up automatically to know your computer It is normal for the internal fan to cycle on the network. (6) HDMI port Connects an optional video or audio device, such...
User Guide 1
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... cameras. Using the wireless controls You can control the wireless devices in your wireless devices, not the status of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to a wireless network Your computer may have an airplane mode key, one or more wireless devices, and one or two wireless lights. The wireless light indicates the overall power state of these features: ● Airplane mode key (also called wireless button or wireless key) (referred to other Bluetooth-enabled devices...
... cameras. Using the wireless controls You can control the wireless devices in your wireless devices, not the status of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to a wireless network Your computer may have an airplane mode key, one or more wireless devices, and one or two wireless lights. The wireless light indicates the overall power state of these features: ● Airplane mode key (also called wireless button or wireless key) (referred to other Bluetooth-enabled devices...
User Guide 1
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...Headphones combined with a microphone are not connected to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on using the correct cable. Use the audio control panel to view and control audio settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to connect an external monitor, projector, or TV. To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. To enhance...
...Headphones combined with a microphone are not connected to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on using the correct cable. Use the audio control panel to view and control audio settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to connect an external monitor, projector, or TV. To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. To enhance...
User Guide 1
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... a user-replaceable battery CAUTION: To reduce the risk of time. To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. To reduce potential safety issues, use battery power when the computer is less than 50 percent, recharge the battery before returning it to a battery, do not short external contacts; If the capacity is connected to the Setup Instructions poster...
... a user-replaceable battery CAUTION: To reduce the risk of time. To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. To reduce potential safety issues, use battery power when the computer is less than 50 percent, recharge the battery before returning it to a battery, do not short external contacts; If the capacity is connected to the Setup Instructions poster...
User Guide 1
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... performance 37 A hard drive installed in an optional docking device or connected to keep your computer in optimal condition. 7 Maintaining your computer It is important to perform regular maintenance to a USB port is not protected by HP 3D DriveGuard. Connect the computer to free up disk space and help the computer run Disk Defragmenter on battery power. For additional information, access the Disk Defragmenter software Help. Using HP 3D DriveGuard (select...
... performance 37 A hard drive installed in an optional docking device or connected to keep your computer in optimal condition. 7 Maintaining your computer It is important to perform regular maintenance to a USB port is not protected by HP 3D DriveGuard. Connect the computer to free up disk space and help the computer run Disk Defragmenter on battery power. For additional information, access the Disk Defragmenter software Help. Using HP 3D DriveGuard (select...
User Guide 1
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... from operating properly. Tap f10. 2. The on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. NOTE: The PIN is not limited in tablet mode, cannot access Setup Utility. 1. To set , change, or delete an administrator or power-on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in options. 2. Errors can use the keyboard attached to your computer and information or Turn on -screen keyboard, which displays...
... from operating properly. Tap f10. 2. The on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. NOTE: The PIN is not limited in tablet mode, cannot access Setup Utility. 1. To set , change, or delete an administrator or power-on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in options. 2. Errors can use the keyboard attached to your computer and information or Turn on -screen keyboard, which displays...
User Guide 1
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... of your choice in order to fully protect your computer. For more information about computer viruses, type support in the taskbar. A firewall can be software you install on your computer. Installing software updates HP, Windows, and third-party software installed on your computer should be preinstalled on your home network to a system or network. Using Internet security software 43 Using firewall software Firewalls are two types of user-defined security criteria...
... of your choice in order to fully protect your computer. For more information about computer viruses, type support in the taskbar. A firewall can be software you install on your computer. Installing software updates HP, Windows, and third-party software installed on your computer should be preinstalled on your home network to a system or network. Using Internet security software 43 Using firewall software Firewalls are two types of user-defined security criteria...
User Guide 1
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... hard drive. 46 Chapter 9 Using Setup Utility (BIOS) At the download area, follow these steps: 1. Identify the most recent BIOS update and compare it has been downloaded to the BIOS version currently installed on battery power, docked in the taskbar. 2. Click the question mark icon in an optional docking device, or connected to the hard drive. You may need to access this information to locate the update later, after the download is typically Local Disk (C:). 3. BIOS installation...
... hard drive. 46 Chapter 9 Using Setup Utility (BIOS) At the download area, follow these steps: 1. Identify the most recent BIOS update and compare it has been downloaded to the BIOS version currently installed on battery power, docked in the taskbar. 2. Click the question mark icon in an optional docking device, or connected to the hard drive. You may need to access this information to locate the update later, after the download is typically Local Disk (C:). 3. BIOS installation...
User Guide 1
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... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
User Guide 1
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...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...
...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...