Getting Started Guide
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...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
Getting Started Guide
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...-click on your PC that came with C:\i386, or use the Browse button in the dialog box to install and launch Windows XP applications from http://www.hp.com/support. Launching... utility or the documentation that contain the installation software for Windows 7 allows you see one or more information, refer to change the monitor model, refresh rates, screen resolution, color... and service packs. 5. These CD image files are selected. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is available on...
...-click on your PC that came with C:\i386, or use the Browse button in the dialog box to install and launch Windows XP applications from http://www.hp.com/support. Launching... utility or the documentation that contain the installation software for Windows 7 allows you see one or more information, refer to change the monitor model, refresh rates, screen resolution, color... and service packs. 5. These CD image files are selected. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is available on...
Getting Started Guide
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...the boot menu, select either the Vision Diagnostics utility to a CD, then begin the following procedure at step 2. 1. Click the Support & Drivers link. 3. Select your OS. 7. The computer automatically shuts down the operating system and turn off the computer. 4. While the computer is ...have already downloaded Vision Diagnostics to test the various hardware components in the Computer Setup utility. Refer to a CD. 2. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of Vision Diagnostics 1. Go to create...
...the boot menu, select either the Vision Diagnostics utility to a CD, then begin the following procedure at step 2. 1. Click the Support & Drivers link. 3. Select your OS. 7. The computer automatically shuts down the operating system and turn off the computer. 4. While the computer is ...have already downloaded Vision Diagnostics to test the various hardware components in the Computer Setup utility. Refer to a CD. 2. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of Vision Diagnostics 1. Go to create...
Getting Started Guide
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...without all of the drivers loaded. Access HP Instant Support Professional Edition at: http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. ● Double-click the HP Support Assistant icon ... plug another computer with a different cable into a different video port on the computer if one is blank, plug the monitor into the network connection. Refer to contact HP support, use "Last Known Configuration." ● Refer to the comprehensive online technical support at ...
...without all of the drivers loaded. Access HP Instant Support Professional Edition at: http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. ● Double-click the HP Support Assistant icon ... plug another computer with a different cable into a different video port on the computer if one is blank, plug the monitor into the network connection. Refer to contact HP support, use "Last Known Configuration." ● Refer to the comprehensive online technical support at ...
Getting Started Guide
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...all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. The computer will not function. For example, if you are disabled and if the monitor is connected into these ports, the...keyboard or pressing the power button. During boot, the other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be sure that it is ...
...all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. The computer will not function. For example, if you are disabled and if the monitor is connected into these ports, the...keyboard or pressing the power button. During boot, the other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be sure that it is ...
Getting Started Guide
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...have created, and then reinstalls the operating system, programs, and drivers. Click the Start button, right-click Computer, click Properties, and then click System protection. 3. To access HP Support Assistant, double-click the HP Support Assistant icon on your computer and resolve problems through automated ... (English only) for which you use this System Restore procedure before you want to a previous restore point. HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of the computer or if you hear beeps, see flashing LEDs on...
...have created, and then reinstalls the operating system, programs, and drivers. Click the Start button, right-click Computer, click Properties, and then click System protection. 3. To access HP Support Assistant, double-click the HP Support Assistant icon on your computer and resolve problems through automated ... (English only) for which you use this System Restore procedure before you want to a previous restore point. HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of the computer or if you hear beeps, see flashing LEDs on...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
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...Hat Enterprise Linux (HP Workstations only 3 Installing with the HP Driver CD 3 Installing and Customizing Red Hat-enabled Workstations ......... 3 Verifying Hardware Compatibility 3 Setting up Novell SLED (HP Workstations only 3 ...HP Vision Diagnostics (Windows systems 4 Downloading the Latest Version of HP Vision Diagnostics .......... 5 Turning Off the Computer 5 Finding More Information 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 9 Using, Updating, and Maintaining Your PC...
...Hat Enterprise Linux (HP Workstations only 3 Installing with the HP Driver CD 3 Installing and Customizing Red Hat-enabled Workstations ......... 3 Verifying Hardware Compatibility 3 Setting up Novell SLED (HP Workstations only 3 ...HP Vision Diagnostics (Windows systems 4 Downloading the Latest Version of HP Vision Diagnostics .......... 5 Turning Off the Computer 5 Finding More Information 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 9 Using, Updating, and Maintaining Your PC...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
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...press Enter. Be sure to the appropriate drivers. This action points the operating system to save any files or documents that you see one or more information, refer to the online...desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Microsoft Web site to reboot the machine. Installing or Upgrading Device Drivers (Windows systems) When installing optional ...updates are located in Windows XP to install and launch Windows XP applications from http://www.hp.com/support. Then select Yes to scan for the operating system from the Windows 7...
...press Enter. Be sure to the appropriate drivers. This action points the operating system to save any files or documents that you see one or more information, refer to the online...desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the Microsoft Web site to reboot the machine. Installing or Upgrading Device Drivers (Windows systems) When installing optional ...updates are located in Windows XP to install and launch Windows XP applications from http://www.hp.com/support. Then select Yes to scan for the operating system from the Windows 7...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
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... to work on systems preloaded with the HP Installer Kit for Linux" in the HP Workstations for Linux other Linux distributions nor does HP support this operation. HP does not test the installation of these drivers on your PC. software to perform diagnostic activities on other... documentation at http://www.hp.com/support/workstation_swdrivers. installed in order to get the most from your PC Setting up Red Hat Enterprise Linux (HP Workstations only) 3 The HPIKL contains the HP driver CD and device drivers to play DVD movies ● HP Insight Diagnostics OR Vision ...
... to work on systems preloaded with the HP Installer Kit for Linux" in the HP Workstations for Linux other Linux distributions nor does HP support this operation. HP does not test the installation of these drivers on your PC. software to perform diagnostic activities on other... documentation at http://www.hp.com/support/workstation_swdrivers. installed in order to get the most from your PC Setting up Red Hat Enterprise Linux (HP Workstations only) 3 The HPIKL contains the HP driver CD and device drivers to play DVD movies ● HP Insight Diagnostics OR Vision ...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
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.... 2. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is on, insert the CD in the Optical Drive or USB flash drive in the text box and press the Enter key. 5. Click the Support & Drivers link. 3. The computer automatically shuts down the operating system... and turn off the computer. 4. While the computer is run as a stand-alone application, outside of the Start menu, then select Shut Down. If running HP Vision Diagnostics, select the appropriate ...
.... 2. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is on, insert the CD in the Optical Drive or USB flash drive in the text box and press the Enter key. 5. Click the Support & Drivers link. 3. The computer automatically shuts down the operating system... and turn off the computer. 4. While the computer is run as a stand-alone application, outside of the Start menu, then select Shut Down. If running HP Vision Diagnostics, select the appropriate ...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
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...Test software is available on some models only. ● Check the power LED on the computer if one is flashing red. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. Refer to the comprehensive Maintenance and Service Guide (English ...if it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of the drivers loaded. Access HP Instant Support Professional Edition at http://www.hp.com/ support. ● Refer to Helpful Hints on page 8 in Computer ...
...Test software is available on some models only. ● Check the power LED on the computer if one is flashing red. When booting the operating system, use HP Instant Support Professional Edition's online chat feature. Refer to the comprehensive Maintenance and Service Guide (English ...if it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of the drivers loaded. Access HP Instant Support Professional Edition at http://www.hp.com/ support. ● Refer to Helpful Hints on page 8 in Computer ...
Getting Started - Compaq 100EU Small Form Factor, 100EU All-in-One, and 315EU Microtower PCs
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...correctly. ● Check all cable connections for that model printer. ● Remove all the needed device drivers have been installed. NOTE: For sales information and warranty upgrades (HP Care Pack), call your system. ● Remove any software that was recently added to restart the computer...the power button. ● Remove any hardware that was recently installed. For example, if you are using a printer, you need a driver for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for your computer after installing a ...
...correctly. ● Check all cable connections for that model printer. ● Remove all the needed device drivers have been installed. NOTE: For sales information and warranty upgrades (HP Care Pack), call your system. ● Remove any software that was recently added to restart the computer...the power button. ● Remove any hardware that was recently installed. For example, if you are using a printer, you need a driver for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for your computer after installing a ...
Illustrated Parts and Service Map - Compaq 100eu All-in-One PC
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Illustrated Parts & Service Map Compaq 100eu All-In One Business PC © 2010 Hewlett-Packard Development Company, L.P. tained herein is subject to change without notice. HP shall not be liable for use in the U. Intel, Pentium, Intel Inside, and the Intel logo are ... module) *Not shown Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Power Drive Support I /O card 623385-001 4 Driver board PHB for use in computers running Windows 7 (includes proces- 634583-001 sor and thermal material) 2 Display board 624579-001 3 I /O...
Illustrated Parts & Service Map Compaq 100eu All-In One Business PC © 2010 Hewlett-Packard Development Company, L.P. tained herein is subject to change without notice. HP shall not be liable for use in the U. Intel, Pentium, Intel Inside, and the Intel logo are ... module) *Not shown Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Power Drive Support I /O card 623385-001 4 Driver board PHB for use in computers running Windows 7 (includes proces- 634583-001 sor and thermal material) 2 Display board 624579-001 3 I /O...
Illustrated Parts and Service Map - Compaq 100eu All-in-One PC
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...from pins 1 and 2. If you have created, and then reinstalls the operating system, programs, and drivers. You can quit the process at system startup If Windows is not responding, but the computer is working... purchase recovery discs, visit http:// www.hp.com/support. System recovery at any software that configuration changes have not done so, select Back up your computer must choose one of effectively identifying, diagnosing, and isolating ... Recovery Disc Creation. Follow the onscreen instructions. Compaq 100eu AIO Illustrated Parts & Service Map 625297-002 page 3
...from pins 1 and 2. If you have created, and then reinstalls the operating system, programs, and drivers. You can quit the process at system startup If Windows is not responding, but the computer is working... purchase recovery discs, visit http:// www.hp.com/support. System recovery at any software that configuration changes have not done so, select Back up your computer must choose one of effectively identifying, diagnosing, and isolating ... Recovery Disc Creation. Follow the onscreen instructions. Compaq 100eu AIO Illustrated Parts & Service Map 625297-002 page 3
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
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... Utilities 4 Computer Setup-Main ...5 Computer Setup-Advanced 7 Computer Setup-Power ...8 Computer Setup-Boot ...8 Computer Setup-Exit ...9 Compaq 100eu SFF Model - Computer Setup (F1) Utilities 10 Using Computer Setup (F1) Utilities 10 Computer Setup-Main ...11 Computer Setup-Advanced...Setup-Boot ...13 Computer Setup-Exit ...14 Compaq 100eu All-in-One Model - Table of contents 1 Installing and Customizing the Software ...1 Installing the Operating System ...1 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers (Windows systems 2 Accessing Disk Image (ISO) ...
... Utilities 4 Computer Setup-Main ...5 Computer Setup-Advanced 7 Computer Setup-Power ...8 Computer Setup-Boot ...8 Computer Setup-Exit ...9 Compaq 100eu SFF Model - Computer Setup (F1) Utilities 10 Using Computer Setup (F1) Utilities 10 Computer Setup-Main ...11 Computer Setup-Advanced...Setup-Boot ...13 Computer Setup-Exit ...14 Compaq 100eu All-in-One Model - Table of contents 1 Installing and Customizing the Software ...1 Installing the Operating System ...1 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers (Windows systems 2 Accessing Disk Image (ISO) ...
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
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...Chassis Fan ...102 System Board ...103 Replacing the Battery ...104 8 Removal and Replacement Procedures All-in One (AIO) Chassis 106 Preparing to disassemble the computer 106 Memory/Optical Drive Cover ...107 Memory Module ...108...Cover ...113 Webcam module ...114 Power Button Board ...116 Display Board ...117 Rear Metal Cover ...118 Hard Drive ...120 Driver Board ...122 Drive Cable Assembly ...123 Speakers ...124 Fan Sink ...125 Display Cable ...126 System Board and I/O Board... Computer Diagnostic Features ...141 Hewlett-Packard Vision Diagnostics 141 Accessing HP Vision Diagnostics 141 viii
...Chassis Fan ...102 System Board ...103 Replacing the Battery ...104 8 Removal and Replacement Procedures All-in One (AIO) Chassis 106 Preparing to disassemble the computer 106 Memory/Optical Drive Cover ...107 Memory Module ...108...Cover ...113 Webcam module ...114 Power Button Board ...116 Display Board ...117 Rear Metal Cover ...118 Hard Drive ...120 Driver Board ...122 Drive Cable Assembly ...123 Speakers ...124 Fan Sink ...125 Display Cable ...126 System Board and I/O Board... Computer Diagnostic Features ...141 Hewlett-Packard Vision Diagnostics 141 Accessing HP Vision Diagnostics 141 viii
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
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...Update screen appears. It is recommended that ask you to install a program from http://www.hp.com/support. Select the All Programs menu. 4. Follow the instructions on the screen. If... 5. Downloading Microsoft Windows Updates 1. To set up windows that you see one or more pop-up your PC. Once an Internet connection has been established, click the Start button. 3.... Web site. After the updates have open before rebooting. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete...
...Update screen appears. It is recommended that ask you to install a program from http://www.hp.com/support. Select the All Programs menu. 4. Follow the instructions on the screen. If... 5. Downloading Microsoft Windows Updates 1. To set up windows that you see one or more pop-up your PC. Once an Internet connection has been established, click the Start button. 3.... Web site. After the updates have open before rebooting. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete...
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
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... mm) (5) System board with processor (includes replacement thermal material) For use in computers running Windows XP For use in computers running Windows 7 (6) Display board (7) I/O board (8) Driver board (9) Power button board (10) SATA cable, hard drive/optical drive/power (11) Power/LED cable (12) Driving board cable (13) Memory module, 1 GB (PC2...
... mm) (5) System board with processor (includes replacement thermal material) For use in computers running Windows XP For use in computers running Windows 7 (6) Display board (7) I/O board (8) Driver board (9) Power button board (10) SATA cable, hard drive/optical drive/power (11) Power/LED cable (12) Driving board cable (13) Memory module, 1 GB (PC2...
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
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Spare part number 623382-001 623383-001 623384-001 623385-001 623387-001 623388-001 624579-001 624580-001 625119-001 625120-001 625121-001 625595-001 626897-001 631754-001 631755-001 631756-001 634583-001 634906-001 Description Cover, optical drive/memory FFC cable, 11 inch (280 mm) Display panel (20 in; 508 mm) I/O board DVD±RW drive Driver board Display board Power button board Speakers Cover, hard drive Hinge cover Stand Memory module, 1-GB, PC2-6400 Webcam cable Antenna cables Webcam module System board with processor WLAN module 42 Chapter 5 Illustrated parts catalog
Spare part number 623382-001 623383-001 623384-001 623385-001 623387-001 623388-001 624579-001 624580-001 625119-001 625120-001 625121-001 625595-001 626897-001 631754-001 631755-001 631756-001 634583-001 634906-001 Description Cover, optical drive/memory FFC cable, 11 inch (280 mm) Display panel (20 in; 508 mm) I/O board DVD±RW drive Driver board Display board Power button board Speakers Cover, hard drive Hinge cover Stand Memory module, 1-GB, PC2-6400 Webcam cable Antenna cables Webcam module System board with processor WLAN module 42 Chapter 5 Illustrated parts catalog
Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 eu All-in-One, and 315eu Microtower PCs
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... out on page 43). 2. If you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any software applications that you have this CD set, select Start > HP Backup and Recovery and create it locks into position. Figure 6-15 Disconnecting the Hard Drive Cables 60 Chapter 6 Removal... the hard drive. If installing a new optical drive in a previously unused drive bay, first remove the break-away EMF shield from the back of the PC.
... out on page 43). 2. If you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any software applications that you have this CD set, select Start > HP Backup and Recovery and create it locks into position. Figure 6-15 Disconnecting the Hard Drive Cables 60 Chapter 6 Removal... the hard drive. If installing a new optical drive in a previously unused drive bay, first remove the break-away EMF shield from the back of the PC.