User Manual
Page 6
...should create recovery discs as soon as you to create recovery discs and then to restore or reinstall applications and drivers provided by Gateway. Gateway support Make sure you write down any error message that accompanies the problem, and have the computer in this guide... has finished. Before you and switched on the area provided in front of writable DVDs. Gateway provides several options to -date information, help, drivers and downloads. 6 HAVING TROUBLE? Gateway website Remember to hand when contacting us , please write down your purchase. This may take...
...should create recovery discs as soon as you to create recovery discs and then to restore or reinstall applications and drivers provided by Gateway. Gateway support Make sure you write down any error message that accompanies the problem, and have the computer in this guide... has finished. Before you and switched on the area provided in front of writable DVDs. Gateway provides several options to -date information, help, drivers and downloads. 6 HAVING TROUBLE? Gateway website Remember to hand when contacting us , please write down your purchase. This may take...
User Manual
Page 81
... date when the restore point was on Finish to restore the computer to the Operating System (e.g. Helpdesk - 81 This is useful when a driver installation failed, or when you cannot access the Windows desktop: 1. If you changed a system setting, and it will not restore lost documents... Windows saves snapshots of itself when major changes are made to the selected date and time. driver installations or specific software). Press the Alt+F10 key upon start-up when the Gateway logo appears. This will automatically restart and open the Recovery Program. 2. Click Next. 2. Select...
... date when the restore point was on Finish to restore the computer to the Operating System (e.g. Helpdesk - 81 This is useful when a driver installation failed, or when you cannot access the Windows desktop: 1. If you changed a system setting, and it will not restore lost documents... Windows saves snapshots of itself when major changes are made to the selected date and time. driver installations or specific software). Press the Alt+F10 key upon start-up when the Gateway logo appears. This will automatically restart and open the Recovery Program. 2. Click Next. 2. Select...
User Manual
Page 82
... the arrow keys to access advanced startup options. 2. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are discovered every day, keeping your computer safe and reliable: 82 This option allows you to create your own restore points when you can use...
... the arrow keys to access advanced startup options. 2. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are discovered every day, keeping your computer safe and reliable: 82 This option allows you to create your own restore points when you can use...
User Manual
Page 83
... Panel > System and Security > Windows Update. Internet security Norton Internet Security, combined with other security applications can help you to -date. Operating system, software and drivers Windows Update can protect your computer from the main interface of Norton Internet Security and the Live Update link.
... Panel > System and Security > Windows Update. Internet security Norton Internet Security, combined with other security applications can help you to -date. Operating system, software and drivers Windows Update can protect your computer from the main interface of Norton Internet Security and the Live Update link.
User Manual
Page 85
...loaded software and drivers. Click on Start > All Programs > Gateway, then click on -screen instructions. Throughout the process, you will be guided by other methods, you can recover your computer experiences problems that are not recoverable by on Gateway Recovery Management. ...Recovery - 85 Please read them carefully! 1. RECOVERY GATEWAY RECOVERY MANAGEMENT Note: Gateway Recovery Management is only available with a preinstalled Windows operating system. Creating recovery ...
...loaded software and drivers. Click on Start > All Programs > Gateway, then click on -screen instructions. Throughout the process, you will be guided by other methods, you can recover your computer experiences problems that are not recoverable by on Gateway Recovery Management. ...Recovery - 85 Please read them carefully! 1. RECOVERY GATEWAY RECOVERY MANAGEMENT Note: Gateway Recovery Management is only available with a preinstalled Windows operating system. Creating recovery ...
User Manual
Page 86
OR To create recovery discs for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create Factory Default Disc. - 2. To create recovery discs for only the factory-loaded software and drivers, click Create Drivers and Applications Backup Disc. Important: We recommend that you create each type of recovery disc as soon as possible. 86
OR To create recovery discs for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create Factory Default Disc. - 2. To create recovery discs for only the factory-loaded software and drivers, click Create Drivers and Applications Backup Disc. Important: We recommend that you create each type of recovery disc as soon as possible. 86
User Manual
Page 88
...Write a unique, descriptive label on the screen. Insert a blank disc into the drive indicated in a safe place that you will remember. 5. RECOVERING YOUR SYSTEM If Gateway support did not help fix your computer 88 You will restore your problem, you keep the discs in the Backup to list, then click Next... a new disc when prompted, then click OK. 3. This will be shown the backup progress on each disc as 'Windows Recovery Disc 1 of 2' or 'Apps/Drivers Recovery disc'. The drive ejects each disc, such as it completes burning it with a permanent marker. Make sure you can use the...
...Write a unique, descriptive label on the screen. Insert a blank disc into the drive indicated in a safe place that you will remember. 5. RECOVERING YOUR SYSTEM If Gateway support did not help fix your computer 88 You will restore your problem, you keep the discs in the Backup to list, then click Next... a new disc when prompted, then click OK. 3. This will be shown the backup progress on each disc as 'Windows Recovery Disc 1 of 2' or 'Apps/Drivers Recovery disc'. The drive ejects each disc, such as it completes burning it with a permanent marker. Make sure you can use the...
User Manual
Page 89
... an option to retain all settings and personal data for later retrieval. For instructions on page 92. Recovery - 89 If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly, the problem ...may be solved by reinstalling the software or the device drivers. To recover your system: 1. If only one or two items of software or hardware have stopped working correctly. Reset your system to its...
... an option to retain all settings and personal data for later retrieval. For instructions on page 92. Recovery - 89 If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly, the problem ...may be solved by reinstalling the software or the device drivers. To recover your system: 1. If only one or two items of software or hardware have stopped working correctly. Reset your system to its...
User Manual
Page 90
...follow that software's installation instructions. • New device drivers - Click on Start > All Programs > Gateway, then click on the Restore tab, then click Reinstall Drivers or Applications. Types of recovery Recovering pre-installed software and drivers As a troubleshooting step, you may need to reinstall ... from the factory. OR If you need to Step 3 after the Gateway Application Recovery main menu opens. 2. You can recover using either your pre-installed software and drivers: 1. The Gateway Application Recovery main menu opens. 90 To recover your hard drive or the...
...follow that software's installation instructions. • New device drivers - Click on Start > All Programs > Gateway, then click on the Restore tab, then click Reinstall Drivers or Applications. Types of recovery Recovering pre-installed software and drivers As a troubleshooting step, you may need to reinstall ... from the factory. OR If you need to Step 3 after the Gateway Application Recovery main menu opens. 2. You can recover using either your pre-installed software and drivers: 1. The Gateway Application Recovery main menu opens. 90 To recover your hard drive or the...
User Manual
Page 91
... item you can return to one of these restore points to a previous system condition Microsoft System Restore periodically takes 'snapshots' of software and device drivers opens. 4. Returning to get your system settings and saves them as restore points. In most cases of hard-toresolve software problems, you want to...-screen prompts to reinstall. Recovery - 91 A list of your system running again. 3. Repeat this step for the item you install software or device drivers. Click on the install icon for each time you want to complete the installation. Click on Contents.
... item you can return to one of these restore points to a previous system condition Microsoft System Restore periodically takes 'snapshots' of software and device drivers opens. 4. Returning to get your system settings and saves them as restore points. In most cases of hard-toresolve software problems, you want to...-screen prompts to reinstall. Recovery - 91 A list of your system running again. 3. Repeat this step for the item you install software or device drivers. Click on the install icon for each time you want to complete the installation. Click on Contents.
User Manual
Page 92
... on Yes. This process may take several minutes, and may need to reinstall everything on your hard drive, then reinstalls Windows and all software and drivers that are not recoverable by other methods, you may restart your computer. A confirmation message box appears. 4. Caution: This complete recovery deletes everything to return your...
... on Yes. This process may take several minutes, and may need to reinstall everything on your hard drive, then reinstalls Windows and all software and drivers that are not recoverable by other methods, you may restart your computer. A confirmation message box appears. 4. Caution: This complete recovery deletes everything to return your...
User Manual
Page 93
...on the Restore tab, then Restore system to your hard drive. Gateway Recovery Management opens. 2. A dialog box displays information about the hard drive that the operating system will erase all pre-installed software and drivers: 1. When the recovery has finished, a dialog box prompts you ...its progress. Click on Start > All Programs > Gateway, then click on page 94. Click on OK. The recovery process begins by...
...on the Restore tab, then Restore system to your hard drive. Gateway Recovery Management opens. 2. A dialog box displays information about the hard drive that the operating system will erase all pre-installed software and drivers: 1. When the recovery has finished, a dialog box prompts you ...its progress. Click on Start > All Programs > Gateway, then click on page 94. Click on OK. The recovery process begins by...
User Manual
Page 94
...to select the Exit menu. 5. Use the left or right arrow keys to Enabled. 4. Select Save Changes and Exit and press Enter. Gateway Recovery Management opens. 2. Click on Next. Select OK to select the Main menu. 3. Use the left or right arrow keys to confirm....Boot Menu: 1. Caution: Continuing the process will take several minutes. Turn on your recovery discs To reinstall Windows and all pre-installed software and drivers: 1. Caution: Continuing the process will erase all files on your computer. Recovering from your hard drive. 2. Press F2 when starting your hard...
...to select the Exit menu. 5. Use the left or right arrow keys to Enabled. 4. Select Save Changes and Exit and press Enter. Gateway Recovery Management opens. 2. Click on Next. Select OK to select the Main menu. 3. Use the left or right arrow keys to confirm....Boot Menu: 1. Caution: Continuing the process will take several minutes. Turn on your recovery discs To reinstall Windows and all pre-installed software and drivers: 1. Caution: Continuing the process will erase all files on your computer. Recovering from your hard drive. 2. Press F2 when starting your hard...