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Popular Gateway 6010 Manual Pages
User Guide - Page 87
Chapter 8
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems
81
User Guide - Page 89
... instruction.
■ If an error occurs in the Search box
, then click the arrow. www.gateway.com
83 The message may help . Type the keyword troubleshooting in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem.
■ If you added or removed peripheral devices, review the installation...
User Guide - Page 97
...; Make sure that your account with your Internet service provider (ISP) is set up correctly. Troubleshooting
■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your local telephone service
■ The condition of the Internet computers to browse the Internet This problem can affect Internet performance:
■ The condition...
User Guide - Page 99
... error message Close all messages are set ...gateway.com
93 Contact your notebook.
Type the keyword memory error in the My Computer window ■ Reboot your telephone service to get the correct code to the telephone line and the telephone line has a dial tone.
■ Make sure that the modem cable is connected to temporarily disable the service.
Troubleshooting
Help and Support...
User Guide - Page 104
...for repair. Chapter 8: Troubleshooting
You cannot connect to your home network ■ If your notebook is a member of a domain before you have correctly installed required software for instructions.
Type the keyword network troubleshooting in the BIOS Setup utility) is having problems ■ Make sure that CAPS LOCK and NUM LOCK are turned off, then retype the password. See...
User Guide - Page 106
...printer setup. You see a "Printer queue is full" error message ■ Make sure that the power cable is not set ...printing.
To set to work offline.
100
www.gateway.com
The printer is online. Chapter 8: Troubleshooting
Printer
The...guide that the printer is on installing the printer driver. Press the button to put the printer online. ■ Check the port and cable for instructions...
User Guide - Page 107
... more information about printer troubleshooting, click Start, then click Help and Support. Help and Support
For more information, see a "Printer is online. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware.
2 Click/Double-click the Printers and Faxes icon. www.gateway.com
101 If your notebook is not set to work offline...
User Guide - Page 108
... on . Tips & Tricks
For instructions on how to adjust the touchpad settings, see "Adjusting the volume" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation.
Press FN+F1 to toggle
the indicators.
Type the keyword sound troubleshooter in the Search box...
User Guide - Page 89
Chapter 8
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems
83
User Guide - Page 91
.... Help and Support
For more information about troubleshooting, click Start, then click Help and Support.
www.gateway.com
85
First steps
First steps
If you have problems with your notebook, try these things first:
■ Make sure that the AC power adapter is connected to your hard drive is not full.
■ If an error message appears...
User Guide - Page 99
... factors can occur when you have typed a URL (Web address) incorrectly, you have a problem with your Internet service provider (ISP) is set up )" on page 12 to make sure that the modem cable is having technical difficulties.
www.gateway.com
93 Troubleshooting
If you are using a cable or DSL modem, make sure that the connections...
User Guide - Page 104
... and Support.
Chapter 8: Troubleshooting
■ If the modem shares the telephone line with another device, make sure that the telephone line is not in use ).
■ Use the modem cable that establishes connection speeds and
98
www.gateway.com The Control Panel window
opens. If no data, or if you get an error such...
User Guide - Page 107
... network is unique. www.gateway.com
101
PC Cards
You installed a PC Card and now your computer account disabled. For more information about network troubleshooting, click Start, then click Help and Support. Help and Support
For more information, see your PC Card's documentation. You forgot your startup password The password feature (which is set in the Search box...
User Guide - Page 110
...■ Make sure that the printer is turned up .
104
www.gateway.com
For more information about printer troubleshooting, click Start, then click Help and Support. If your notebook is not set to clear the check mark.
If the menu
shows a check mark ... printer you may want to press after adding paper.
See the printer documentation for instructions for adding additional memory.
User Guide - Page 111
... cloth (water only) and wipe it dry.
■ Adjust the touchpad settings.
Help and Support
For more information about troubleshooting sound issues, click Start, then click Help and Support.
www.gateway.com
105 To access this guide, click Start, All Programs, then click Gateway Documentation.
Tips & Tricks
For instructions on how to toggle
the indicators. To access this...
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