8511725 - Gateway Service Guide
Page 60
... the instructions in "Replacing the DVD drive" on page 11. 3 If the notebook has IEEE 802.11 wireless networking built in, unplug the antenna cables from the IEEE 802.11 wireless card by following the instructions in "Replacing the IEEE 802.11 wireless card" on page 22. 4 Remove the hard drive kit by following the instructions in "Replacing the hard drive" on page 26. 5 Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on...
... the instructions in "Replacing the DVD drive" on page 11. 3 If the notebook has IEEE 802.11 wireless networking built in, unplug the antenna cables from the IEEE 802.11 wireless card by following the instructions in "Replacing the IEEE 802.11 wireless card" on page 22. 4 Remove the hard drive kit by following the instructions in "Replacing the hard drive" on page 26. 5 Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on...
8511725 - Gateway Service Guide
Page 63
... board" on page 31. 59 Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: Flat-blade driver - top) 17 black (palm rest - Tools you must replace the system board. Some models of the notebook have the modem built into the system board. OR - www.gateway.com Replacing the modem card This procedure applies to complete this task: 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black...
... board" on page 31. 59 Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: Flat-blade driver - top) 17 black (palm rest - Tools you must replace the system board. Some models of the notebook have the modem built into the system board. OR - www.gateway.com Replacing the modem card This procedure applies to complete this task: 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black...
8511725 - Gateway Service Guide
Page 66
... keyboard" on page 31. 7 Remove the LCD panel by following the instructions in "Replacing the LCD panel assembly" on page 38. 8 Remove the palm rest by following the instructions in "Replacing the palm rest" on page 56. 62 Phillips #0 screwdriver Screws removed during this task: Flat-blade driver - Replacing Notebook Components Replacing the Bluetooth module Tools you need to complete this task: Scribe or non-marring tool 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black...
... keyboard" on page 31. 7 Remove the LCD panel by following the instructions in "Replacing the LCD panel assembly" on page 38. 8 Remove the palm rest by following the instructions in "Replacing the palm rest" on page 56. 62 Phillips #0 screwdriver Screws removed during this task: Flat-blade driver - Replacing Notebook Components Replacing the Bluetooth module Tools you need to complete this task: Scribe or non-marring tool 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black...
8511725 - Gateway Service Guide
Page 69
... notebook has IEEE 802.11 wireless networking built in, remove the IEEE 802.11 wireless card from the old system board and install it on the new system board by following the instructions in "Replacing the IEEE 802.11 wireless card" on page 22. 7 Remove the hard drive kit by following the instructions in "Replacing the hard drive" on page 26. 8 Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 29. 9 Remove the keyboard...
... notebook has IEEE 802.11 wireless networking built in, remove the IEEE 802.11 wireless card from the old system board and install it on the new system board by following the instructions in "Replacing the IEEE 802.11 wireless card" on page 22. 7 Remove the hard drive kit by following the instructions in "Replacing the hard drive" on page 26. 8 Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 29. 9 Remove the keyboard...
8511725 - Gateway Service Guide
Page 71
... hexnut (external video board) 2 black (external video board) To replace the external video board: 1 Complete the steps in "Preparing the notebook" on page 6. 2 Remove the DVD drive by following the instructions in "Replacing the DVD drive" on page 11. 3 Remove the cooling assembly by following the instructions in "Replacing the cooling assembly" on page 14. 4 If the notebook has IEEE 802.11 wireless networking built in, unplug the antenna cables from the IEEE 802.11 wireless card by...
... hexnut (external video board) 2 black (external video board) To replace the external video board: 1 Complete the steps in "Preparing the notebook" on page 6. 2 Remove the DVD drive by following the instructions in "Replacing the DVD drive" on page 11. 3 Remove the cooling assembly by following the instructions in "Replacing the cooling assembly" on page 14. 4 If the notebook has IEEE 802.11 wireless networking built in, unplug the antenna cables from the IEEE 802.11 wireless card by...
8512055 - Component Replacement Manual
Page 3
... AC adapter, modem cable, and network cable. 5 Disconnect all peripheral devices and remove any PC Cards. 6 Turn your notebook and unplug the AC adapter, modem cable, and network cable before replacing a component. Screw 8 Loosen the six memory bay cover screws (these guidelines: • Avoid static-causing surfaces such as electrostatic discharge (ESD). See your workbench or other grounded object. All rights reserved. Replacing the DVD drive To replace the DVD drive: 1 Follow...
... AC adapter, modem cable, and network cable. 5 Disconnect all peripheral devices and remove any PC Cards. 6 Turn your notebook and unplug the AC adapter, modem cable, and network cable before replacing a component. Screw 8 Loosen the six memory bay cover screws (these guidelines: • Avoid static-causing surfaces such as electrostatic discharge (ESD). See your workbench or other grounded object. All rights reserved. Replacing the DVD drive To replace the DVD drive: 1 Follow...
8512055 - Component Replacement Manual
Page 6
... of valid boot devices appears. 18 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 19 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your notebook. 16 If the hard drive was sent to you from Gateway with the operating system, applications, and drivers installed, you see the Windows startup screen. Replacing the Hard Drive Kit 10 Place the new drive, label...
... of valid boot devices appears. 18 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 19 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your notebook. 16 If the hard drive was sent to you from Gateway with the operating system, applications, and drivers installed, you see the Windows startup screen. Replacing the Hard Drive Kit 10 Place the new drive, label...
8512488 - Gateway Notebook Reference Guide R2
Page 5
... 77 Cleaning the keyboard 77 Cleaning the notebook screen 77 Maintaining the battery 78 Storing batteries 78 Cleaning CDs or DVDs 79 Recovering your system 79 Recovering pre-installed software and drivers 80 Using Microsoft System Restore 86 Recovering your system to its factory condition 89 Recovering your system using the Windows DVD 90 Chapter 8: Upgrading Your Notebook 93 Preventing static electricity discharge 94 Adding or replacing memory modules 95 Replacing the hard drive kit 100 iii
... 77 Cleaning the keyboard 77 Cleaning the notebook screen 77 Maintaining the battery 78 Storing batteries 78 Cleaning CDs or DVDs 79 Recovering your system 79 Recovering pre-installed software and drivers 80 Using Microsoft System Restore 86 Recovering your system to its factory condition 89 Recovering your system using the Windows DVD 90 Chapter 8: Upgrading Your Notebook 93 Preventing static electricity discharge 94 Adding or replacing memory modules 95 Replacing the hard drive kit 100 iii
8512488 - Gateway Notebook Reference Guide R2
Page 49
... be turned on the disc, disc documentation, or packaging. The regional code for the United States and Canada is on to play a prerecorded DVD, the disc's regional code and your DVD drive is 4. www.gateway.com Using a CD or DVD drive [ Manual eject hole Eject button Important Prerecorded DVDs and DVD drives contain regional codes that the label side is closed . If you do not want to remove CDs and DVDs using...
... be turned on the disc, disc documentation, or packaging. The regional code for the United States and Canada is on to play a prerecorded DVD, the disc's regional code and your DVD drive is 4. www.gateway.com Using a CD or DVD drive [ Manual eject hole Eject button Important Prerecorded DVDs and DVD drives contain regional codes that the label side is closed . If you do not want to remove CDs and DVDs using...
8512488 - Gateway Notebook Reference Guide R2
Page 78
... your notebook) in Sleep mode. 4 Highlight Password on boot, then press ENTER. 72 To create a startup password: 1 Restart your notebook if it was put in security checkpoints. • Write down your notebook model number and serial number (located on your notebook. This is set the user (startup) password. Be ready to claim your notebook as soon as you need to Gateway for your notebook so you turn on the bottom of privacy. • Use a startup password to restrict access to...
... your notebook) in Sleep mode. 4 Highlight Password on boot, then press ENTER. 72 To create a startup password: 1 Restart your notebook if it was put in security checkpoints. • Write down your notebook model number and serial number (located on your notebook. This is set the user (startup) password. Be ready to claim your notebook as soon as you need to Gateway for your notebook so you turn on the bottom of privacy. • Use a startup password to restrict access to...
8512488 - Gateway Notebook Reference Guide R2
Page 87
....) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. dialog box opens. 3 Click Create system recovery discs, then click Next. 81 www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need recovery discs, we recommend that you prepare for any eventuality and create a set of discs in case you need to use them later...
....) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. dialog box opens. 3 Click Create system recovery discs, then click Next. 81 www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need recovery discs, we recommend that you prepare for any eventuality and create a set of discs in case you need to use them later...
8512488 - Gateway Notebook Reference Guide R2
Page 114
... audio device drivers. For the location of the headphone jack, see "Cleaning CDs or DVDs" on page 42. • Shut down and restart your notebook. • Clean the DVD. A DVD movie will not play is facing up , then try again. • Some music CDs have a DVD drive. For more information about using the built-in Windows, see "Recovering pre-installed software and drivers" on page 36. • Make...
... audio device drivers. For the location of the headphone jack, see "Cleaning CDs or DVDs" on page 42. • Shut down and restart your notebook. • Clean the DVD. A DVD movie will not play is facing up , then try again. • Some music CDs have a DVD drive. For more information about using the built-in Windows, see "Recovering pre-installed software and drivers" on page 36. • Make...
8512488 - Gateway Notebook Reference Guide R2
Page 117
... Ethernet network jack and not the modem jack. Contact your notebook. If you may be having technical difficulties. Help For more information, see "Right" on page 100. • If your Internet service provider (ISP) is set up )" on page 8. • Make sure that you are using a dial-up modem, make sure that the hard drive is installed correctly. Internet You cannot connect to reinstall the operating...
... Ethernet network jack and not the modem jack. Contact your notebook. If you may be having technical difficulties. Help For more information, see "Right" on page 100. • If your Internet service provider (ISP) is set up )" on page 8. • Make sure that you are using a dial-up modem, make sure that the hard drive is installed correctly. Internet You cannot connect to reinstall the operating...
8512488 - Gateway Notebook Reference Guide R2
Page 125
... troubleshooting, click Start, then click Help and Support. Help For more information about the modem appears, the modem passed diagnostics. Type the keyword modem troubleshooting in use ). • Use a different modem cable. Some telephone cables do not meet required cable standards and may cause problems with no modem information is not in the Search Help box, then press ENTER. 119 The Control Panel window opens. 3 Click Hardware...
... troubleshooting, click Start, then click Help and Support. Help For more information about the modem appears, the modem passed diagnostics. Type the keyword modem troubleshooting in use ). • Use a different modem cable. Some telephone cables do not meet required cable standards and may cause problems with no modem information is not in the Search Help box, then press ENTER. 119 The Control Panel window opens. 3 Click Hardware...
8512488 - Gateway Notebook Reference Guide R2
Page 131
... a working device, such as a lamp, into the outlet and turn on page 62. • Let the battery return to room temperature. For more information about using power management settings, see "Changing the battery" on , and working correctly. Type the keyword printer troubleshooting in the Search Help box, then press ENTER. Many printers have an online/offline button that you may need to an electrical outlet, turned on...
... a working device, such as a lamp, into the outlet and turn on page 62. • Let the battery return to room temperature. For more information about using power management settings, see "Changing the battery" on , and working correctly. Type the keyword printer troubleshooting in the Search Help box, then press ENTER. Many printers have an online/offline button that you may need to an electrical outlet, turned on...
8512488 - Gateway Notebook Reference Guide R2
Page 132
... the printer you may need to work offline: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 If the printer status is Offline, right-click the name of the printer you may want to set a default printer: 1 Click (Start), then click Control Panel. CHAPTER 9: Troubleshooting The printer is on but will not print • Check the cable between the printer...
... the printer you may need to work offline: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 If the printer status is Offline, right-click the name of the printer you may want to set a default printer: 1 Click (Start), then click Control Panel. CHAPTER 9: Troubleshooting The printer is on but will not print • Check the cable between the printer...
8512488 - Gateway Notebook Reference Guide R2
Page 150
... 45 installing 45 removing 45 slot 45 troubleshooting 109 external monitor 9, 26 EZ Pad touchpad See touchpad F fan 7 faxes troubleshooting 119 files opening 30 transferring 71 troubleshooting 110 Firewire port 8, 48 Fn key 25, 26 folders opening 30 function keys 24 G Gateway contact information 2 model number 3 serial number 3 Support 3 Gateway Recovery Center re-installing drivers 83 re-installing programs 83 re-installing software 83 H hard drive bay 10 indicator 23 installing 100 purchasing 56 replacing 100 troubleshooting 110 headphone jack 6 Help button 33 Hibernate mode 21, 64 hot...
... 45 installing 45 removing 45 slot 45 troubleshooting 109 external monitor 9, 26 EZ Pad touchpad See touchpad F fan 7 faxes troubleshooting 119 files opening 30 transferring 71 troubleshooting 110 Firewire port 8, 48 Fn key 25, 26 folders opening 30 function keys 24 G Gateway contact information 2 model number 3 serial number 3 Support 3 Gateway Recovery Center re-installing drivers 83 re-installing programs 83 re-installing software 83 H hard drive bay 10 indicator 23 installing 100 purchasing 56 replacing 100 troubleshooting 110 headphone jack 6 Help button 33 Hibernate mode 21, 64 hot...
8512488 - Gateway Notebook Reference Guide R2
Page 151
... of Authenticity 3 model number 2 serial number 2 laser printer 57 latch battery 10 LCD panel release 6 LCD panel cleaning 77 release latch 6 switching display 26 troubleshooting 106 LCD/CRT system key 26 line protector 70 line tester 70 lock cable 72 Kensington cable 7 M maintenance cleaning 76, 79 Media Center troubleshooting 113 media reader See memory card reader memory bay 10 installing 95 purchasing 56 removing 95 replacing 95 troubleshooting 116 memory card reader inserting card 44 locating 8 memory cards supported 44 removing card 45 troubleshooting 116 using 44 microphone built-in 11...
... of Authenticity 3 model number 2 serial number 2 laser printer 57 latch battery 10 LCD panel release 6 LCD panel cleaning 77 release latch 6 switching display 26 troubleshooting 106 LCD/CRT system key 26 line protector 70 line tester 70 lock cable 72 Kensington cable 7 M maintenance cleaning 76, 79 Media Center troubleshooting 113 media reader See memory card reader memory bay 10 installing 95 purchasing 56 removing 95 replacing 95 troubleshooting 116 memory card reader inserting card 44 locating 8 memory cards supported 44 removing card 45 troubleshooting 116 using 44 microphone built-in 11...
8512488 - Gateway Notebook Reference Guide R2
Page 153
... 66 Sleep mode 21, 26, 64 source problems 18 SpeedStep settings 66 status indicator 6 surge protector 18 troubleshooting 125 turning off notebook 21 turning on notebook 20 power adapters airplane 56 automobile 56 printer default 126 inkjet 57 installing 48 laser 57 troubleshooting 125 USB port 8 programs closing unresponsive 22 opening 30 recovery discs 81, 84 re-installing 80 projector adding 50 color quality 52 port 9 screen resolution 52 troubleshooting 128 using 26, 53 Properties button...
... 66 Sleep mode 21, 26, 64 source problems 18 SpeedStep settings 66 status indicator 6 surge protector 18 troubleshooting 125 turning off notebook 21 turning on notebook 20 power adapters airplane 56 automobile 56 printer default 126 inkjet 57 installing 48 laser 57 troubleshooting 125 USB port 8 programs closing unresponsive 22 opening 30 recovery discs 81, 84 re-installing 80 projector adding 50 color quality 52 port 9 screen resolution 52 troubleshooting 128 using 26, 53 Properties button...
8512488 - Gateway Notebook Reference Guide R2
Page 154
... Sleep mode 21, 26, 65 system key 26 Snapshot button 34 SO-DIMM See memory software recovery discs 81, 84 re-installing 80 sound adjusting 27, 28, 31, 36 controls 36 muting 28, 31, 36 troubleshooting 127 speakers built-in 6 jack 6 SpeedStep technology 66 Start camera button 33 starting notebook 20 programs 30 startup password 72 static electricity 94 status indicator wireless Ethernet 23 status indicators battery charge 6, 60 Caps Lock 23 CD drive 23 disc drive 23 drive activity 23 DVD drive 23 hard drive...
... Sleep mode 21, 26, 65 system key 26 Snapshot button 34 SO-DIMM See memory software recovery discs 81, 84 re-installing 80 sound adjusting 27, 28, 31, 36 controls 36 muting 28, 31, 36 troubleshooting 127 speakers built-in 6 jack 6 SpeedStep technology 66 Start camera button 33 starting notebook 20 programs 30 startup password 72 static electricity 94 status indicator wireless Ethernet 23 status indicators battery charge 6, 60 Caps Lock 23 CD drive 23 disc drive 23 drive activity 23 DVD drive 23 hard drive...