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... 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black (palm rest - bottom) To replace the palm rest: 1 Complete the steps in "Preparing the notebook" on page 6. 2 Remove the DVD drive by following the instructions in "Replacing the DVD drive" on page 11. 3 If the notebook has IEEE 802.11 wireless networking built in, unplug the antenna cables from the IEEE 802.11 wireless card by following the instructions in "Replacing the IEEE 802.11 wireless card...
... 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black (palm rest - bottom) To replace the palm rest: 1 Complete the steps in "Preparing the notebook" on page 6. 2 Remove the DVD drive by following the instructions in "Replacing the DVD drive" on page 11. 3 If the notebook has IEEE 802.11 wireless networking built in, unplug the antenna cables from the IEEE 802.11 wireless card by following the instructions in "Replacing the IEEE 802.11 wireless card...
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.... 4 Remove the hard drive kit by following the instructions in "Replacing the hard drive" on page 26. 5 Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 29. 6 Remove the keyboard by following the instructions in "Replacing the keyboard" on page 64. To replace the modem on these models, you need to select models only. www.gateway.com Replacing the modem card This procedure applies to complete this task: 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black...
.... 4 Remove the hard drive kit by following the instructions in "Replacing the hard drive" on page 26. 5 Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 29. 6 Remove the keyboard by following the instructions in "Replacing the keyboard" on page 64. To replace the modem on these models, you need to select models only. www.gateway.com Replacing the modem card This procedure applies to complete this task: 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black...
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... tool 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black (palm rest - bottom) To replace the Bluetooth module: 1 Complete the steps in "Preparing the notebook" on page 6. 2 Remove the DVD drive by following the instructions in "Replacing the DVD drive" on page 11. 3 If the notebook has IEEE 802.11 wireless networking built in, unplug the antenna cables from the IEEE 802.11 wireless card by following the instructions in "Replacing the IEEE 802.11 wireless card" on...
... tool 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black (palm rest - bottom) To replace the Bluetooth module: 1 Complete the steps in "Preparing the notebook" on page 6. 2 Remove the DVD drive by following the instructions in "Replacing the DVD drive" on page 11. 3 If the notebook has IEEE 802.11 wireless networking built in, unplug the antenna cables from the IEEE 802.11 wireless card by following the instructions in "Replacing the IEEE 802.11 wireless card" on...
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... notebook has IEEE 802.11 wireless networking built in, remove the IEEE 802.11 wireless card from the old system board and install it on the new system board by following the instructions in "Replacing the IEEE 802.11 wireless card" on page 22. 7 Remove the hard drive kit by following the instructions in "Replacing the hard drive" on page 26. 8 Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 29. 9 Remove the keyboard...
... notebook has IEEE 802.11 wireless networking built in, remove the IEEE 802.11 wireless card from the old system board and install it on the new system board by following the instructions in "Replacing the IEEE 802.11 wireless card" on page 22. 7 Remove the hard drive kit by following the instructions in "Replacing the hard drive" on page 26. 8 Remove the keyboard cover by following the instructions in "Replacing the keyboard cover" on page 29. 9 Remove the keyboard...
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... the instructions in "Replacing the keyboard" on page 31. 8 Remove the LCD panel by following the instructions in "Replacing the LCD panel assembly" on page 38. 67 top) 17 black (palm rest - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: Flat-blade driver - OR - www.gateway.com Replacing the external video board Tools you need to complete this task: 5.0 mm hex nutdriver 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black (palm...
... the instructions in "Replacing the keyboard" on page 31. 8 Remove the LCD panel by following the instructions in "Replacing the LCD panel assembly" on page 38. 67 top) 17 black (palm rest - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: Flat-blade driver - OR - www.gateway.com Replacing the external video board Tools you need to complete this task: 5.0 mm hex nutdriver 1 black (DVD drive) 2 black (hard drive kit) 2 black (keyboard cover) 1-3 black (keyboard) 4 black (LCD panel hinges) 4 black (palm...
8512488 - Gateway Notebook Reference Guide R2
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... 77 Cleaning the keyboard 77 Cleaning the notebook screen 77 Maintaining the battery 78 Storing batteries 78 Cleaning CDs or DVDs 79 Recovering your system 79 Recovering pre-installed software and drivers 80 Using Microsoft System Restore 86 Recovering your system to its factory condition 89 Recovering your system using the Windows DVD 90 Chapter 8: Upgrading Your Notebook 93 Preventing static electricity discharge 94 Adding or replacing memory modules 95 Replacing the hard drive kit 100 iii
... 77 Cleaning the keyboard 77 Cleaning the notebook screen 77 Maintaining the battery 78 Storing batteries 78 Cleaning CDs or DVDs 79 Recovering your system 79 Recovering pre-installed software and drivers 80 Using Microsoft System Restore 86 Recovering your system to its factory condition 89 Recovering your system using the Windows DVD 90 Chapter 8: Upgrading Your Notebook 93 Preventing static electricity discharge 94 Adding or replacing memory modules 95 Replacing the hard drive kit 100 iii
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... use . ■ LED off - Wireless network Caps lock Num lock Hard drive Disc drive Indicator Icon Description Wireless network Caps lock ■ LED on . ■ LED off - Drive is turned 1 on - Hard drive is used. Hard drive ■ LED blinking - The status indicators are on, you when a drive is being used or when a button has been pressed that affects how the keyboard is being accessed. 23 www.gateway.com Using the status indicators Important If none of the indicators are located below the touchpad. A ■ LED off . Status indicators...
... use . ■ LED off - Wireless network Caps lock Num lock Hard drive Disc drive Indicator Icon Description Wireless network Caps lock ■ LED on . ■ LED off - Drive is turned 1 on - Hard drive is used. Hard drive ■ LED blinking - The status indicators are on, you when a drive is being used or when a button has been pressed that affects how the keyboard is being accessed. 23 www.gateway.com Using the status indicators Important If none of the indicators are located below the touchpad. A ■ LED off . Status indicators...
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... code must match. To remove a CD or DVD: 1 Press the eject button on page 79. The regional code for Mexico is 1. www.gateway.com Using a CD or DVD drive [ Manual eject hole Eject button Important Prerecorded DVDs and DVD drives contain regional codes that the label side is facing up. If the disc has two playable sides, place the disc so the name of the disc. To be turned...
... code must match. To remove a CD or DVD: 1 Press the eject button on page 79. The regional code for Mexico is 1. www.gateway.com Using a CD or DVD drive [ Manual eject hole Eject button Important Prerecorded DVDs and DVD drives contain regional codes that the label side is facing up. If the disc has two playable sides, place the disc so the name of the disc. To be turned...
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... sits next to your notebook. Important You must enter the User Password each time you can be sure of your notebook display. As soon as it was put in security checkpoints. • Write down your notebook model number and serial number (located on the bottom of privacy. • Use a startup password to restrict access to you or behind you use the BIOS Setup utility. 3 Highlight Set User Password, then press ENTER and follow the...
... sits next to your notebook. Important You must enter the User Password each time you can be sure of your notebook display. As soon as it was put in security checkpoints. • Write down your notebook model number and serial number (located on the bottom of privacy. • Use a startup password to restrict access to you or behind you use the BIOS Setup utility. 3 Highlight Set User Password, then press ENTER and follow the...
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... for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you may want to recover your own set. Caution Although you may have shipped with your hard drive. You should create your pre-installed software and drivers using a set of recovery discs while you need to use them later for a complete system recovery. (Your notebook must have the opportunity. The What would you should create a set of discs...
... for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you may want to recover your own set. Caution Although you may have shipped with your hard drive. You should create your pre-installed software and drivers using a set of recovery discs while you need to use them later for a complete system recovery. (Your notebook must have the opportunity. The What would you should create a set of discs...
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... copy protection software. For more information about using the built-in and turned on your notebook. • Reinstall the audio device drivers. A DVD movie will not play • Make sure that the label or side you want to play is facing up , then try again. • Some music CDs have a DVD drive. You may not be experiencing some temporary memory problems. Shut down...
... copy protection software. For more information about using the built-in and turned on your notebook. • Reinstall the audio device drivers. A DVD movie will not play • Make sure that the label or side you want to play is facing up , then try again. • Some music CDs have a DVD drive. You may not be experiencing some temporary memory problems. Shut down...
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... have a problem with your Internet service provider (ISP) is set up modem, make sure that the modem cable is installed correctly. Double-check the URL or try a different URL. www.gateway.com • Make sure that you do not have lost your Internet connection, or your ISP is having technical difficulties. 111 For the location of your ISP technical support for help. Remove it...
... have a problem with your Internet service provider (ISP) is set up modem, make sure that the modem cable is installed correctly. Double-check the URL or try a different URL. www.gateway.com • Make sure that you do not have lost your Internet connection, or your ISP is having technical difficulties. 111 For the location of your ISP technical support for help. Remove it...
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The Control Panel window opens. 3 Click Hardware and Sound. 4 Click Phone and Modem Options. If information about modem troubleshooting, click Start, then click Help and Support. The modem is not recognized by your notebook. Some telephone cables do not meet required cable standards and may cause problems with another device, make sure that the line connected to respond, the modem did not pass diagnostics. www.gateway.com Your fax...
The Control Panel window opens. 3 Click Hardware and Sound. 4 Click Phone and Modem Options. If information about modem troubleshooting, click Start, then click Help and Support. The modem is not recognized by your notebook. Some telephone cables do not meet required cable standards and may cause problems with another device, make sure that the line connected to respond, the modem did not pass diagnostics. www.gateway.com Your fax...
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... the outlet, plug a working device, such as a lamp, into an AC power source. 125 For instructions on connecting the AC power adapter, see "Connecting the AC adapter" on page 16. • If your battery, see "Changing notebook power settings" on battery power • Check the power management settings. For more information about using power management settings, see "Changing the battery" on , and working on page 66. • Make sure that the battery is installed correctly. Your notebook is not working correctly.
... the outlet, plug a working device, such as a lamp, into an AC power source. 125 For instructions on connecting the AC power adapter, see "Connecting the AC adapter" on page 16. • If your battery, see "Changing notebook power settings" on battery power • Check the power management settings. For more information about using power management settings, see "Changing the battery" on , and working on page 66. • Make sure that the battery is installed correctly. Your notebook is not working correctly.
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... the default printer, then click Set as Default Printer. • Reinstall the printer driver. You see a "Printer queue is full" error message • Make sure that you may need to work offline. See the guide that the printer is on installing the printer driver. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 If the printer status is not set a default printer: 1 Click (Start), then click Control Panel. CHAPTER 9: Troubleshooting The...
... the default printer, then click Set as Default Printer. • Reinstall the printer driver. You see a "Printer queue is full" error message • Make sure that you may need to work offline. See the guide that the printer is on installing the printer driver. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 If the printer status is not set a default printer: 1 Click (Start), then click Control Panel. CHAPTER 9: Troubleshooting The...
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TV out is not working • Make sure that you have pressed FN+F4 to activate the external monitor option. • Make sure that the monitor is turned on . • If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that the video cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with a damp cloth (water only) and wipe...
TV out is not working • Make sure that you have pressed FN+F4 to activate the external monitor option. • Make sure that the monitor is turned on . • If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that the video cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with a damp cloth (water only) and wipe...
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... 45 installing 45 removing 45 slot 45 troubleshooting 109 external monitor 9, 26 EZ Pad touchpad See touchpad F fan 7 faxes troubleshooting 119 files opening 30 transferring 71 troubleshooting 110 Firewire port 8, 48 Fn key 25, 26 folders opening 30 function keys 24 G Gateway contact information 2 model number 3 serial number 3 Support 3 Gateway Recovery Center re-installing drivers 83 re-installing programs 83 re-installing software 83 H hard drive bay 10 indicator 23 installing 100 purchasing 56 replacing 100 troubleshooting 110 headphone jack 6 Help button 33 Hibernate mode 21, 64 hot...
... 45 installing 45 removing 45 slot 45 troubleshooting 109 external monitor 9, 26 EZ Pad touchpad See touchpad F fan 7 faxes troubleshooting 119 files opening 30 transferring 71 troubleshooting 110 Firewire port 8, 48 Fn key 25, 26 folders opening 30 function keys 24 G Gateway contact information 2 model number 3 serial number 3 Support 3 Gateway Recovery Center re-installing drivers 83 re-installing programs 83 re-installing software 83 H hard drive bay 10 indicator 23 installing 100 purchasing 56 replacing 100 troubleshooting 110 headphone jack 6 Help button 33 Hibernate mode 21, 64 hot...
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... of Authenticity 3 model number 2 serial number 2 laser printer 57 latch battery 10 LCD panel release 6 LCD panel cleaning 77 release latch 6 switching display 26 troubleshooting 106 LCD/CRT system key 26 line protector 70 line tester 70 lock cable 72 Kensington cable 7 M maintenance cleaning 76, 79 Media Center troubleshooting 113 media reader See memory card reader memory bay 10 installing 95 purchasing 56 removing 95 replacing 95 troubleshooting 116 memory card reader inserting card 44 locating 8 memory cards supported 44 removing card 45 troubleshooting 116 using 44 microphone built-in 11...
... of Authenticity 3 model number 2 serial number 2 laser printer 57 latch battery 10 LCD panel release 6 LCD panel cleaning 77 release latch 6 switching display 26 troubleshooting 106 LCD/CRT system key 26 line protector 70 line tester 70 lock cable 72 Kensington cable 7 M maintenance cleaning 76, 79 Media Center troubleshooting 113 media reader See memory card reader memory bay 10 installing 95 purchasing 56 removing 95 replacing 95 troubleshooting 116 memory card reader inserting card 44 locating 8 memory cards supported 44 removing card 45 troubleshooting 116 using 44 microphone built-in 11...
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... 66 Sleep mode 21, 26, 64 source problems 18 SpeedStep settings 66 status indicator 6 surge protector 18 troubleshooting 125 turning off notebook 21 turning on notebook 20 power adapters airplane 56 automobile 56 printer default 126 inkjet 57 installing 48 laser 57 troubleshooting 125 USB port 8 programs closing unresponsive 22 opening 30 recovery discs 81, 84 re-installing 80 projector adding 50 color quality 52 port 9 screen resolution 52 troubleshooting 128 using 26, 53 Properties button...
... 66 Sleep mode 21, 26, 64 source problems 18 SpeedStep settings 66 status indicator 6 surge protector 18 troubleshooting 125 turning off notebook 21 turning on notebook 20 power adapters airplane 56 automobile 56 printer default 126 inkjet 57 installing 48 laser 57 troubleshooting 125 USB port 8 programs closing unresponsive 22 opening 30 recovery discs 81, 84 re-installing 80 projector adding 50 color quality 52 port 9 screen resolution 52 troubleshooting 128 using 26, 53 Properties button...
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... Sleep mode 21, 26, 65 system key 26 Snapshot button 34 SO-DIMM See memory software recovery discs 81, 84 re-installing 80 sound adjusting 27, 28, 31, 36 controls 36 muting 28, 31, 36 troubleshooting 127 speakers built-in 6 jack 6 SpeedStep technology 66 Start camera button 33 starting notebook 20 programs 30 startup password 72 static electricity 94 status indicator wireless Ethernet 23 status indicators battery charge 6, 60 Caps Lock 23 CD drive 23 disc drive 23 drive activity 23 DVD drive 23 hard drive...
... Sleep mode 21, 26, 65 system key 26 Snapshot button 34 SO-DIMM See memory software recovery discs 81, 84 re-installing 80 sound adjusting 27, 28, 31, 36 controls 36 muting 28, 31, 36 troubleshooting 127 speakers built-in 6 jack 6 SpeedStep technology 66 Start camera button 33 starting notebook 20 programs 30 startup password 72 static electricity 94 status indicator wireless Ethernet 23 status indicators battery charge 6, 60 Caps Lock 23 CD drive 23 disc drive 23 drive activity 23 DVD drive 23 hard drive...