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Quick Start Guide - Page 1
... Choose an 'Internet Service Provider 21 Network connections 22 Surf the Net 24
Helpdesk
26
Safe Computing 26
Maintenance 26
Updates 29
Security 29
Windows Remote Assistance 34
Diagnose & Repair 35
Top Troubleshooting Cases 35
Miscellaneous Troubleshooting 39
Recovering your system 46
To recover your system 46
Recovering pre-installed software and drivers .. 46
Returning...
Quick Start Guide - Page 3
... of this guide.
Gateway Support Make sure you write down any error message causing the problem, and have the computer in the Quick Start & Troubleshooting Guide did not help , drivers and downloads. If you call us will also help you maintain your computer. It will ensure better and quicker service. To make sure you check Gateway InfoCentre, the electronic user's guide installed on...
Quick Start Guide - Page 14
... the task that you may quickly resume working (see the section User Account Control on your computer. Quick Start & Troubleshooting Guide
Turning off and wait for roughly 30 seconds before you turn your system...in a low-power state so that a data is saved and it will take longer to charge batteries), however your computer will use as little power as a printer or monitor) if they have a ...
Quick Start Guide - Page 19
... and optionally Windows Media Center are installed on your computer. Note: The number of InfoCentre will contain detailed specific information on how to www.gateway.com and check out the Support section: it will start a setup wizard, which will configure some basic settings. You should also make regular visits to upgrade your keyboard, or click on Start...
Quick Start Guide - Page 28
... key upon start-up when the Gateway logo appears. driver installations or specific software). This is useful when a driver installation failed, or when you do this . System Restore options Restore your computer to an earlier time This option will open System
Restore. Quick Start & Troubleshooting Guide
This will return to your computer you installed after the restore point was...
Quick Start Guide - Page 34
...Start & Troubleshooting Guide However, do is at risk?
To access Internet Explorer security settings:
1.
You can help prevent unauthorized changes to diagnose and repair problems with a computer without permission. Remote Assistance makes it possible to your computer is one that affect other
users.
information you suspect your computer. User Account Control
The User...
Quick Start Guide - Page 37
...your computer. Set the BIOS to access the advanced startup options. 3. Disconnect or remove additional devices. Please read Removing additional external devices, Removing the battery and Removing additional internal hardware on . 2.
This option will automatically restart. When the Gateway logo appears, press F8 on your computer using one of checks.
This controls the hardware...
Quick Start Guide - Page 39
...space on models featuring a numeric keypad). If you run erratically, there are good chances that a specific program does... creates restore points to revert to malfunction. Miscellaneous Troubleshooting
Keyboard & Touchpad
My Keyboard Does Not Work 1.... problem.
If you cannot close your computer up when the Gateway logo appears to the Updates chapter on www.gateway.com for updates...
Quick Start Guide - Page 43
...is available.
3. Problem/Error
The printer is OFF
The printer is OFF Line
The printer is available.
3. d.
Look for specific instructions. Your Internet account settings may have a reliable network connection (either wireless or over a cable). Try again later or check with your printer's manual for the network connection icon at the lower right part of problems encountered with the...
Quick Start Guide - Page 44
... you encounter a problem with it to product. Uninstalling a program
a. Quick Start & Troubleshooting Guide
Adding Software and Hardware
In the event you install a new program, first read the model description on the disc's icon and select Explore. For support, please contact the manufacturer's hotline. Insert the CD or DVD. Double-click on the Setup (or Install) icon and...
Quick Start Guide - Page 45
...For best results, an authorized service provider should check the supplied manual first. Check your computer's specifications (see Check your computer left the factory. Each type of device has its own installation specifications, so please check the documentation provided with your computer and is not a complicated task. Hardware Caution: Gateway strongly recommends that you are still...
Quick Start Guide - Page 46
....
4.
For instructions, see that product's documentation or technical support Web site.
3. HELPDESK
RECOVERING YOUR SYSTEM
If the troubleshooting steps (page 35) did not help , then the problem may be solved by returning your system to recover software that did not come pre-installed on your computer from the factory. Click on Start > All Programs > Gateway, then...
Quick Start Guide - Page 48
... the process will erase all pre-installed software and drivers: 1. Recovering from the hard drive during startup" on page 48. • If you cannot run Windows and your original hard drive has been completely re-formatted or you have installed a replacement hard drive, see "Recovering from factory default. Gateway Recovery Management opens.
2. This process may...
Quick Start Guide - Page 50
... evenings. See installation instructions for this device. In most areas, the sum of this equipment.
The telephone company may be connected to comply with the faxbranding requirement. Refer to your system are not user-serviceable. This section is resolved. Operation of this device is subject to provide maximum shielding. Quick Start & Troubleshooting Guide Excessive RENs on...
Quick Start Guide - Page 51
... authority or an electrician, as set out in some cases, the inside wiring associated with a single-line individual service may consist of any combination of connection. Before installing this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Any repairs or alterations made by an authorized...
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