8511050 - Gateway Computer User Guide
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... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
... for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 ... computer accessories 21 Sitting at your computer 21 Avoiding discomfort and injury from repetitive strain 21 Protecting from power source problems 22 Checking the voltage selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24...
8511050 - Gateway Computer User Guide
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Gateway stands behind our value proposition to familiarize yourself with our range of your new computer. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you will receive the utmost satisfaction and enjoyment from all of ...-class service and support in good operating condition. We are provided with the best product possible. We have made an excellent decision choosing Gateway. We ...
Gateway stands behind our value proposition to familiarize yourself with our range of your new computer. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you will receive the utmost satisfaction and enjoyment from all of ...-class service and support in good operating condition. We are provided with the best product possible. We have made an excellent decision choosing Gateway. We ...
8511050 - Gateway Computer User Guide
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...results, click the results header for the type of any Help and Support screen, then click the arrow button. Whenever BigFix detects a problem, it alerts you want to open BigFix. These topics are located in Help and Support and are relevant to search for and access ...these topics. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. To learn more about the latest bugs, security...
...results, click the results header for the type of any Help and Support screen, then click the arrow button. Whenever BigFix detects a problem, it alerts you want to open BigFix. These topics are located in Help and Support and are relevant to search for and access ...these topics. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. To learn more about the latest bugs, security...
8511050 - Gateway Computer User Guide
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Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices 19
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Installing peripheral devices 19
8511050 - Gateway Computer User Guide
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...If you run your computer for your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you set the power supply to your computer through...Protect your computer and peripheral devices by using a surge protector. In the United States, the utility power is typically set to 230. 22 www.gateway.com If you have a telephone modem, use a surge protector that has a modem jack. Checking the voltage selection A power supply is operating ...
...If you run your computer for your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you set the power supply to your computer through...Protect your computer and peripheral devices by using a surge protector. In the United States, the utility power is typically set to 230. 22 www.gateway.com If you have a telephone modem, use a surge protector that has a modem jack. Checking the voltage selection A power supply is operating ...
8511050 - Gateway Computer User Guide
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www.gateway.com 49 To restore your computer, then press F11. 2 Follow the on-screen instructions. Restoring your system Restoring your computer to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your computer to the original configuration: 1 Turn on your computer to the original configuration.
www.gateway.com 49 To restore your computer, then press F11. 2 Follow the on-screen instructions. Restoring your system Restoring your computer to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your computer to the original configuration: 1 Turn on your computer to the original configuration.
8511050 - Gateway Computer User Guide
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
8511050 - Gateway Computer User Guide
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... While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ... about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in the Search box , then click the arrow. 60 www.gateway.com Help and Support For more information about troubleshooting, click Start, then click Help and ...
... While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ... about preventing damage from static electricity, see the program's printed documentation or the online help Gateway Customer Care in the Search box , then click the arrow. 60 www.gateway.com Help and Support For more information about troubleshooting, click Start, then click Help and ...
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... card ■ Shut down and restart your computer. ■ Make sure that you have a DVD drive. You may be experiencing some temporary memory problems. Shut down and restart your computer. ■ Some music CDs have copy protection software. Add-in cards The computer does not recognize an add-in...by the CD or DVD drive. ■ If you are trying to play a DVD, make sure that you have installed the required software. www.gateway.com 61 Battery See "Power" on page 77. For more information, see the documentation that the drive is facing up, then try again. ■...
... card ■ Shut down and restart your computer. ■ Make sure that you have a DVD drive. You may be experiencing some temporary memory problems. Shut down and restart your computer. ■ Some music CDs have copy protection software. Add-in cards The computer does not recognize an add-in...by the CD or DVD drive. ■ If you are trying to play a DVD, make sure that you have installed the required software. www.gateway.com 61 Battery See "Power" on page 77. For more information, see the documentation that the drive is facing up, then try again. ■...
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...If a diskette is full, copy any files not regularly used to another drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. The hard drive cannot be the... 65 To access this guide, click Start, All Programs, then click Gateway Documentation. You see "Checking the hard drive for errors" in Using Your Computer which has been included on fixing hard drive problems, see a "Data error" message This may need to reinstall the operating system. For ...
...If a diskette is full, copy any files not regularly used to another drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. The hard drive cannot be the... 65 To access this guide, click Start, All Programs, then click Gateway Documentation. You see "Checking the hard drive for errors" in Using Your Computer which has been included on fixing hard drive problems, see a "Data error" message This may need to reinstall the operating system. For ...
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...into the Ethernet network jack and not the modem jack. Connecting to a Web site takes too long Many factors can occur when you have a problem with your modem. You cannot connect to the Internet ■ If you have been made correctly. ■ Make sure that the modem cable... made correctly. - Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 66 www.gateway.com Help and Support For more information, "Modem (dial-up )" on page 68. If you still get the error, your browser...
...into the Ethernet network jack and not the modem jack. Connecting to a Web site takes too long Many factors can occur when you have a problem with your modem. You cannot connect to the Internet ■ If you have been made correctly. ■ Make sure that the modem cable... made correctly. - Chapter 6: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: 66 www.gateway.com Help and Support For more information, "Modem (dial-up )" on page 68. If you still get the error, your browser...
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... your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Other factors, such as the modem. If your computer has a v.92 modem, the speed at which you connect, call your house ...location). Your ISP may be too noisy. Contact your ISP for technical support. ■ See if the modem works with your telephone service. The problem may lower the speed even further. Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on page 66. ...
... your telephone service and have a 56K modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. 70 www.gateway.com Other factors, such as the modem. If your computer has a v.92 modem, the speed at which you connect, call your house ...location). Your ISP may be too noisy. Contact your ISP for technical support. ■ See if the modem works with your telephone service. The problem may lower the speed even further. Chapter 6: Troubleshooting ■ Disconnect any answering machine, fax machine, or printer that is on page 66. ...
8511050 - Gateway Computer User Guide
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... Phone and Modem Options icon, then click the Modems tab. 4 Click your computer. ■ Run Windows modem diagnostics. www.gateway.com 71 Type the keyword modem troubleshooting in use). ■ Use the modem cable that establishes connection speeds and communication protocols. ...Help and Support For more information about the modem appears, the modem passed diagnostics. You may cause problems with the modem connection. ■ Shut down the modem volume. The Control Panel window opens. Handshaking is a digital "getting...
... Phone and Modem Options icon, then click the Modems tab. 4 Click your computer. ■ Run Windows modem diagnostics. www.gateway.com 71 Type the keyword modem troubleshooting in use). ■ Use the modem cable that establishes connection speeds and communication protocols. ...Help and Support For more information about the modem appears, the modem passed diagnostics. You may cause problems with the modem connection. ■ Shut down the modem volume. The Control Panel window opens. Handshaking is a digital "getting...
8511050 - Gateway Computer User Guide
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... See the troubleshooting section of your call. Chapter 6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow troubleshooting steps. 78 www.gateway.com Warning To avoid bodily injury, do not attempt to " questions about using a... this chapter. If you follow these recommendations before contacting Gateway Customer Care: ■ Make sure that your computer is connected correctly to the instructions provided with a detailed description of your problem, including the exact text of any error messages, and...
... See the troubleshooting section of your call. Chapter 6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow troubleshooting steps. 78 www.gateway.com Warning To avoid bodily injury, do not attempt to " questions about using a... this chapter. If you follow these recommendations before contacting Gateway Customer Care: ■ Make sure that your computer is connected correctly to the instructions provided with a detailed description of your problem, including the exact text of any error messages, and...
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...system Service description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your questions: ...Resource Answers by country or region. Talk to a Gateway Customer Care representative about available systems, pricing, orders, billing statements, warranty service, or other non-technical issues. 800-846-1778 (US...
...system Service description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems. (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your questions: ...Resource Answers by country or region. Talk to a Gateway Customer Care representative about available systems, pricing, orders, billing statements, warranty service, or other non-technical issues. 800-846-1778 (US...
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...;riques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. 98 www.gateway.com To be connected to a line, as early morning or late evenings. The telephone company may result in the devices not ringing in...to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for you disconnect the equipment until the problem is required for any message via a telephone fax machine unless such message clearly contains, in advance that temporary discontinuance of Industry Canada. ...
...;riques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. 98 www.gateway.com To be connected to a line, as early morning or late evenings. The telephone company may result in the devices not ringing in...to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for you disconnect the equipment until the problem is required for any message via a telephone fax machine unless such message clearly contains, in advance that temporary discontinuance of Industry Canada. ...
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... support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 16 www...
... support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 16 www...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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...appears. 2 While the RAID option screen is open , press CTRL+i. Reset Disks to confirm volume deletion. CHAPTER 4: Configuring Drives for RAID www.gateway.com Deleting a RAID volume Caution If your computer boots to RAID (to load the operating system), deleting the RAID volume will not be resolved... MENU opens. 4 Press ↑ or ↓ to highlight the RAID volume you can reset the drives to non-RAID status until the problems can be able to reset, then press ENTER. Resetting drives to non-RAID status To troubleshoot or recover incompatible RAID configurations, failed RAID volumes,...
...appears. 2 While the RAID option screen is open , press CTRL+i. Reset Disks to confirm volume deletion. CHAPTER 4: Configuring Drives for RAID www.gateway.com Deleting a RAID volume Caution If your computer boots to RAID (to load the operating system), deleting the RAID volume will not be resolved... MENU opens. 4 Press ↑ or ↓ to highlight the RAID volume you can reset the drives to non-RAID status until the problems can be able to reset, then press ENTER. Resetting drives to non-RAID status To troubleshoot or recover incompatible RAID configurations, failed RAID volumes,...
8510755 - Media Center User Guide
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... site at microsoft.com/windowsxp/mediacenter/ and the Gateway Support Web site at support.gateway.com/windowsxp/mediacenter/. 7 Computer Guide Your Gateway computer user guide provides instructions for using the Media... Center, and troubleshooting information. Windows XP Media Center Edition Guide The Microsoft Windows XP Media Center Edition guide provides information about configuring the Media Center software, tips about making the most of your Media Center computer and troubleshooting information to solve problems...
... site at microsoft.com/windowsxp/mediacenter/ and the Gateway Support Web site at support.gateway.com/windowsxp/mediacenter/. 7 Computer Guide Your Gateway computer user guide provides instructions for using the Media... Center, and troubleshooting information. Windows XP Media Center Edition Guide The Microsoft Windows XP Media Center Edition guide provides information about configuring the Media Center software, tips about making the most of your Media Center computer and troubleshooting information to solve problems...
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... Quality of video cables-Poor quality or the incorrect type of TV (interlaced or progressive scan), can be made correctly for optimal video quality. Gateway recommends using high-quality video cables that can affect the video quality significantly: • Display type-The Media Center is best viewed on display ...used , quality of video cables, display device screen resolution, size of TV, age of the TV, or the type of video cables can cause problems and affect the video quality. The Media Center has two video outputs: VGA-If your TV does not have a VGA port. S-Video display ...
... Quality of video cables-Poor quality or the incorrect type of TV (interlaced or progressive scan), can be made correctly for optimal video quality. Gateway recommends using high-quality video cables that can affect the video quality significantly: • Display type-The Media Center is best viewed on display ...used , quality of video cables, display device screen resolution, size of TV, age of the TV, or the type of video cables can cause problems and affect the video quality. The Media Center has two video outputs: VGA-If your TV does not have a VGA port. S-Video display ...