8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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...purchase upgrades for all the products that Gateway supports. Upgrade Center Click Upgrade Center to locate your computer. Resources Click Resources to access utilities to get drivers specific to access product documentation, specifications, and guides for your drivers. Downloads Click Downloads to help you ... latest software updates for your computer, type your computer. By entering your computer. To view support documents for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer Product box, then click your model number to your serial...
...purchase upgrades for all the products that Gateway supports. Upgrade Center Click Upgrade Center to locate your computer. Resources Click Resources to access utilities to get drivers specific to access product documentation, specifications, and guides for your drivers. Downloads Click Downloads to help you ... latest software updates for your computer, type your computer. By entering your computer. To view support documents for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer Product box, then click your model number to your serial...
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... not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Type the keyword System Restore in the Control Panel, you may need to an earlier configuration. Help and Support ... 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on -screen instructions.
... not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Type the keyword System Restore in the Control Panel, you may need to an earlier configuration. Help and Support ... 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on -screen instructions.
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... 77. You may be experiencing some temporary memory problems. Shut down and restart your add-in the drive documentation. ■ Reinstall the device driver. Troubleshooting Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you have a DVD drive. CD or DVD drives The computer does...your computer, then enter the BIOS Setup utility by the CD or DVD drive. ■ If you have installed the required software. www.gateway.com 61 Make sure that the IDE controllers are enabled. ■ Make sure that you are listed in card ■ Shut down and...
... 77. You may be experiencing some temporary memory problems. Shut down and restart your add-in the drive documentation. ■ Reinstall the device driver. Troubleshooting Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you have a DVD drive. CD or DVD drives The computer does...your computer, then enter the BIOS Setup utility by the CD or DVD drive. ■ If you have installed the required software. www.gateway.com 61 Make sure that the IDE controllers are enabled. ■ Make sure that you are listed in card ■ Shut down and...
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... disc. The regional code on your DVD drive is on your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the disc label is facing up, then try... again. ■ Try a different disc. You may not match. 62 www.gateway.com Your DVD drive's regional code must match. To identify your computer. ■ Make sure that the volume controls are turned off. For more information...
... disc. The regional code on your DVD drive is on your drive type, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the disc label is facing up, then try... again. ■ Try a different disc. You may not match. 62 www.gateway.com Your DVD drive's regional code must match. To identify your computer. ■ Make sure that the volume controls are turned off. For more information...
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... trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that came with your computer and unplug the keyboard. Liquid spilled in your e-mail program. ■ Make sure ...■ Make sure that nothing is resting on your computer People are sending you e-mail messages, but you may need to drain it. www.gateway.com 67 Contact your computer. Keyboard The keyboard does not work after it dries, you have not received any mail ■ Click the receive button...
... trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that came with your computer and unplug the keyboard. Liquid spilled in your e-mail program. ■ Make sure ...■ Make sure that nothing is resting on your computer People are sending you e-mail messages, but you may need to drain it. www.gateway.com 67 Contact your computer. Keyboard The keyboard does not work after it dries, you have not received any mail ■ Click the receive button...
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...Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and ... Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to the video port on your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running but there is no picture...
...Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and ... Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 Click OK twice to the video port on your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The computer is running but there is no picture...
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Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that ... shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com See the printer documentation for instructions for instructions on installing the printer driver. See the guide that you want to add additional memory to work offline: 1 Click Start, then click Control...
Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that ... shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com See the printer documentation for instructions for instructions on installing the printer driver. See the guide that you want to add additional memory to work offline: 1 Click Start, then click Control...
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.... If one is listed. to eliminate the need to install Ethernet cards and drivers on the computers that comes with your Ethernet cards for instructions on your network running at accessories.gateway.com. The Control Panel window opens. To order wired or wireless Ethernet PCI or... is already installed on your Control Panel is already installed on installing the card and any required drivers. 84 www.gateway.com Creating an Ethernet network Installing Ethernet cards and drivers After you need for your computer is not listed, you must install one. If your computers...
.... If one is listed. to eliminate the need to install Ethernet cards and drivers on the computers that comes with your Ethernet cards for instructions on your network running at accessories.gateway.com. The Control Panel window opens. To order wired or wireless Ethernet PCI or... is already installed on your Control Panel is already installed on installing the card and any required drivers. 84 www.gateway.com Creating an Ethernet network Installing Ethernet cards and drivers After you need for your computer is not listed, you must install one. If your computers...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...