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Popular Gateway GT5042b Manual Pages
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
... each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com Help and Support
For more information about troubleshooting, click Start, then click
Help and Support. The
message may help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures...
8511050 - Gateway Computer User Guide - Page 72
.... Help and Support
For more information, "Modem (dial-up modem, make sure that the connections have a problem with your Internet service provider (ISP) is set up )" on...Troubleshooting
You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
You see a "Non-system disk" or "disk error" error...
8511050 - Gateway Computer User Guide - Page 77
....gateway.com
71 The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem.
You may cause problems...Support. Type the keyword modem
troubleshooting in use ).
■ Use the modem cable that came with no data, or if you can turn down and restart your computer.
■ Run Windows modem diagnostics. If the handshaking sounds are too loud, you get an error...
8511050 - Gateway Computer User Guide - Page 80
... that CAPS LOCK is turned off, then retype the password.
74
www.gateway.com
Passwords
Your computer does not accept your home, see "Networking Your Computer" on page 81.
For more information about setting up a network in the Search box
, then
click the arrow. Chapter 6: Troubleshooting
Mouse
The mouse does not work ■ Make sure...
8511050 - Gateway Computer User Guide - Page 82
... Panel is not set to work offline:
1 Click Start, then click Control Panel.
See the printer documentation for instructions for instructions on installing the printer driver.
The Control Panel window opens. Type the keyword printer troubleshooter
in Category View, click Printers and Other Hardware.
2 Click/Double-click the Printers and Faxes icon. Help and Support
For more...
8511050 - Gateway Computer User Guide - Page 83
... the universal jacks are configured correctly. For more information about sound troubleshooting, click Start, then
click Help and Support. Type the keyword sound troubleshooter
in the Search box
, then click the arrow.
www.gateway.com
77 Help and Support
For more information, see "Configuring the audio jacks" on page 30.
■ If you are turned up...
8511050 - Gateway Computer User Guide - Page 112
...26 cleaning 46 features 26 PS/2 port 14 troubleshooting 67
USB port 11, 14
keys and buttons application 27 arrow 27 audio playback 26 directional 27 editing 26 function 26 Internet...adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15...
8510755 - Media Center User Guide - Page 15
...Windows setup, press the Start button on the remote to start the Media Center setup wizard.
5 Follow the setup screens to configure the Media Center software for more information about setting up . Contact your Internet service provider for your Internet connection is set up your Internet connection. Before starting the Media Center setup wizard in step 4, make sure that your specific...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
... not have a problem with your Internet service provider (ISP) is having technical difficulties. Help and Support
For more information, "Modem (dial-up )" on page 68. If the error message still appears, disconnect from the diskette drive, then press ENTER.
Internet
See also "Modem (dial-up )" on page 68.
Type the keyword troubleshooting connections in the...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
... Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem.
www.gateway.com
71 Troubleshooting
The modem is not recognized by your computer ■ Make sure that establishes connection speeds and communication protocols. See "Desktop PC Back" on page 12 to respond, the modem did not pass diagnostics. To run...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
...
www.gateway.com Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support.
Chapter 6: Troubleshooting
Mouse
The mouse does not work ■ Make sure that the mouse cable is plugged in the Search box
, then
click the arrow. For more information about setting up a network in your password Make sure that...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
... printer driver. Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. If the menu shows a check
mark next to Use Printer Offline, click Use Printer Offline to the printer.
If your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver.
Most...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
... the volume controls are turned off.
For more information about sound troubleshooting, click Start, then
click Help and Support. Help and Support
For more information, see "Adjusting the volume" on page 30.
■ If you are using external speakers, see the speaker setup poster to check your speaker connections.
■ Make sure that mute...
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