8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
8512418 - Gateway Reference Guide
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... page 61. • Restart your computer, then enter the BIOS Setup utility by following the instructions in the drive documentation. • Reinstall the device driver. 73 www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 78. You may be read by the CD or DVD drive...
... page 61. • Restart your computer, then enter the BIOS Setup utility by following the instructions in the drive documentation. • Reinstall the device driver. 73 www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 78. You may be read by the CD or DVD drive...
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...• Some music CDs have a DVD drive. For more information, see "Adjusting the volume" on page 61. • Reinstall the appropriate device drivers. A DVD movie will not play • Make sure that you have external speakers attached, make sure that the speakers are turned on your computer. ..." on page 61. • Shut down and restart your computer. • Clean the disc. You may not match. • Reinstall the device driver. 74 Your DVD drive's regional code must match. For more information, see "Adjusting the volume" on page 30. • If you have copy protection...
...• Some music CDs have a DVD drive. For more information, see "Adjusting the volume" on page 61. • Reinstall the appropriate device drivers. A DVD movie will not play • Make sure that you have external speakers attached, make sure that the speakers are turned on your computer. ..." on page 61. • Shut down and restart your computer. • Clean the disc. You may not match. • Reinstall the device driver. 74 Your DVD drive's regional code must match. For more information, see "Adjusting the volume" on page 30. • If you have copy protection...
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..., click Start, then click Help and Support. For more information about display types, see the "Customizing Windows" chapter in your computer. • Reinstall the device driver.
..., click Start, then click Help and Support. For more information about display types, see the "Customizing Windows" chapter in your computer. • Reinstall the device driver.
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... service provider (ISP) is not stuck. Keyboard The keyboard does not work • Make sure that the keyboard port works. • Reinstall the keyboard device driver. Press each key to loosen a key that a key is set up correctly. A keyboard character keeps repeating or you see your computer. 81 www...
... service provider (ISP) is not stuck. Keyboard The keyboard does not work • Make sure that the keyboard port works. • Reinstall the keyboard device driver. Press each key to loosen a key that a key is set up correctly. A keyboard character keeps repeating or you see your computer. 81 www...
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... more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is out of paper" error message After adding paper, make sure that you need to be the default printer,... then click Set as Default Printer. • Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until...
... more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is out of paper" error message After adding paper, make sure that you need to be the default printer,... then click Set as Default Printer. • Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until...
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... Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. www.gateway.com Sound You are not getting sound from the speakers • Make... computer problems by following the information in "Troubleshooting" on page 30. • If you need to check your system under most conditions. Gateway provides everything you are using external speakers: • Make sure that the speakers are turned on page 94. 93 Help For more information,...
... Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. www.gateway.com Sound You are not getting sound from the speakers • Make... computer problems by following the information in "Troubleshooting" on page 30. • If you need to check your system under most conditions. Gateway provides everything you are using external speakers: • Make sure that the speakers are turned on page 94. 93 Help For more information,...
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...has solved the problem and you need to recover software that software's installation instructions. You can perform a partial recovery by recovering the software and device drivers that were pre-installed at the factory. If you upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted...only one or two items of recovery discs (you need to follow that did not come pre-installed on page 97. To recover software and drivers that were pre-installed at the factory, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94
...has solved the problem and you need to recover software that software's installation instructions. You can perform a partial recovery by recovering the software and device drivers that were pre-installed at the factory. If you upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted...only one or two items of recovery discs (you need to follow that did not come pre-installed on page 97. To recover software and drivers that were pre-installed at the factory, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94
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...your pre-installed software and device drivers, in case you have a recordable disc drive to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. You should create your... you should create a set . The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a ...
...your pre-installed software and device drivers, in case you have a recordable disc drive to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. You should create your... you should create a set . The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a ...
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... a permanent marker to label each disc 1 of x, 2 of x, 3 of the discs and store them in the upper-right corner to label each disc "Software and Driver Recovery," along with a short description of a 3-disc set of recovery discs. 5 If you remove each disc from the drive, use the marker to close it...
... a permanent marker to label each disc 1 of x, 2 of x, 3 of the discs and store them in the upper-right corner to label each disc "Software and Driver Recovery," along with a short description of a 3-disc set of recovery discs. 5 If you remove each disc from the drive, use the marker to close it...
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... recovery discs" on page 97. 2 To recover software that were pre-installed, click Hardware, then click Device driver recovery. 97 www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you have created. Important If you have recently reinstalled Windows or installed a new hard drive, and your Start menu...
... recovery discs" on page 97. 2 To recover software that were pre-installed, click Hardware, then click Device driver recovery. 97 www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you have created. Important If you have recently reinstalled Windows or installed a new hard drive, and your Start menu...
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... Center starts. 98 To recover software and drivers using recovery discs If you want to recover, try another disc. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and... run the file Grc_Vista.exe on the disc. Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. CHAPTER 6: ...
... Center starts. 98 To recover software and drivers using recovery discs If you want to recover, try another disc. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and... run the file Grc_Vista.exe on the disc. Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. CHAPTER 6: ...
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www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99 OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99 OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
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... using Microsoft System Restore, click Start, then click Help and Support. In most cases of hard-to-resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point manually. Help For more information about...
... using Microsoft System Restore, click Start, then click Help and Support. In most cases of hard-to-resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point manually. Help For more information about...
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... is called a factory recovery. Recovering your system to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. If you may need to recover its hard drive to the System Protection tab. 3 Click Create. The System Properties dialog box opens to its factory...
... is called a factory recovery. Recovering your system to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. If you may need to recover its hard drive to the System Protection tab. 3 Click Create. The System Properties dialog box opens to its factory...
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... A list of valid boot devices appears. 4 Press the arrow keys to recover your personal files, and create a set of software and driver recovery discs (if you can still run Windows, back up files in its original factory condition. You still need to select the drive containing... the Windows DVD, then press ENTER and follow the on your keyboard. For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of the system recovery. Your computer restarts in c:\backup. CHAPTER 6: Troubleshooting 9 Click...
... A list of valid boot devices appears. 4 Press the arrow keys to recover your personal files, and create a set of software and driver recovery discs (if you can still run Windows, back up files in its original factory condition. You still need to select the drive containing... the Windows DVD, then press ENTER and follow the on your keyboard. For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of the system recovery. Your computer restarts in c:\backup. CHAPTER 6: Troubleshooting 9 Click...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512158 - Gateway Computer User Guide
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.... Please read this manual carefully to provide best-of-class service and support in good operating condition. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to help you for years to high-quality, brand-name...
.... Please read this manual carefully to provide best-of-class service and support in good operating condition. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to help you for years to high-quality, brand-name...