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... site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories 16... dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
... site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories 16... dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
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... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www.gateway.com iii
... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www.gateway.com iii
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Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway 1
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway 1
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...for purchasing our computer! We have highlighted some basic care and safety information to high-quality, brand-name components at Gateway. 2 www.gateway.com to provide best-of-class service and support in addition to help you are sure that you keep your ...outstanding quality, reliability, and performance of your computer in good operating condition. If you for years to our customers - Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to familiarize yourself with the best product possible. Chapter 1:...
...for purchasing our computer! We have highlighted some basic care and safety information to high-quality, brand-name components at Gateway. 2 www.gateway.com to provide best-of-class service and support in addition to help you are sure that you keep your ...outstanding quality, reliability, and performance of your computer in good operating condition. If you for years to our customers - Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to familiarize yourself with the best product possible. Chapter 1:...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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...for BIOS and driver upgrades. For more information, see "Telephone support" on page 78. 4 www.gateway.com By entering your serial number you get a list of all Gateway computers. To view support documents for your computer. Resources Click Resources to access utilities to your serial ... about your drivers. Click Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for all the products that Gateway supports. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Customer Service Click Customer Service to...
...for BIOS and driver upgrades. For more information, see "Telephone support" on page 78. 4 www.gateway.com By entering your serial number you get a list of all Gateway computers. To view support documents for your computer. Resources Click Resources to access utilities to your serial ... about your drivers. Click Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for all the products that Gateway supports. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Customer Service Click Customer Service to...
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Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. www.gateway.com 5 To start Help and Support: ■ Click Start, then click Help and Support. You can find help information, troubleshooters, and automated support. Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer. Help and Support opens.
Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. www.gateway.com 5 To start Help and Support: ■ Click Start, then click Help and Support. You can find help information, troubleshooters, and automated support. Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer. Help and Support opens.
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... Programs, Accessories, System Tools, then click BigFix. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - You must be connected to the Internet to...
... Programs, Accessories, System Tools, then click BigFix. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - You must be connected to the Internet to...
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You can access most online help information by selecting a topic from a Help menu or by viewing the help . www.gateway.com 7 Online help Many programs provide information online so you can search for a topic or keyword, or browsing through the online help ... Help button. This guide includes information on your hard drive. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway Documentation. Using Your Computer guide Using Your Computer guide In addition to perform a task while you are using the Internet, sending a fax, and changing...
You can access most online help information by selecting a topic from a Help menu or by viewing the help . www.gateway.com 7 Online help Many programs provide information online so you can search for a topic or keyword, or browsing through the online help ... Help button. This guide includes information on your hard drive. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway Documentation. Using Your Computer guide Using Your Computer guide In addition to perform a task while you are using the Internet, sending a fax, and changing...
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Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com
Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com
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Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9
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Important Your computer hardware options and port locations may vary from the illustration below. DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ power indicator Microphone jack Headphone jack Hard drive indicator USB ports (optional) IEEE 1394 ports (optional) 10 www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components.
Important Your computer hardware options and port locations may vary from the illustration below. DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ power indicator Microphone jack Headphone jack Hard drive indicator USB ports (optional) IEEE 1394 ports (optional) 10 www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components.
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... a standard 3.5-inch diskette into these ports. The power indicator lights when the computer is in Standby/Resume mode or Hibernate mode. Press this jack. www.gateway.com 11 For more information about your drive type and for more information, see "Identifying drive types" on drive type).
... a standard 3.5-inch diskette into these ports. The power indicator lights when the computer is in Standby/Resume mode or Hibernate mode. Press this jack. www.gateway.com 11 For more information about your drive type and for more information, see "Identifying drive types" on drive type).
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... (optional) S/PDIF jack (optional) USB ports Monitor port Serial port PS/2 keyboard port PS/2 mouse port Monitor port (optional) Telephone jack www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration...
... (optional) S/PDIF jack (optional) USB ports Monitor port Serial port PS/2 keyboard port PS/2 mouse port Monitor port (optional) Telephone jack www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration...
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... power is operating in Using Your Computer which has been included on configuring this port. The power supply should be set to 230. www.gateway.com 13 Plug your area. Plug a standard S-Video cable into this jack. If your computer is preset at the factory with the correct... voltage for your rear right and left speakers into this guide, click Start, All Programs, then click Gateway Documentation. Plug an Ethernet network cable or a device (such as a printer) into this jack, see "Learning about the Internet" in the United States...
... power is operating in Using Your Computer which has been included on configuring this port. The power supply should be set to 230. www.gateway.com 13 Plug your area. Plug a standard S-Video cable into this jack. If your computer is preset at the factory with the correct... voltage for your rear right and left speakers into this guide, click Start, All Programs, then click Gateway Documentation. Plug an Ethernet network cable or a device (such as a printer) into this jack, see "Learning about the Internet" in the United States...
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Chapter 2: Checking Out Your Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -ORSide speaker jack Headphone/analog speakers jack (green plug) -ORFront speakers jack Microphone jack (pink ... speaker and subwoofer into this jack is the headphone/analog speaker (line out) jack. Plug your computer has three audio jacks, this port. 14 www.gateway.com For more information, see "Configuring the audio jacks" on page 32. Plug USB (Universal Serial Bus) devices (such as a stereo) into this jack so...
Chapter 2: Checking Out Your Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -ORSide speaker jack Headphone/analog speakers jack (green plug) -ORFront speakers jack Microphone jack (pink ... speaker and subwoofer into this jack is the headphone/analog speaker (line out) jack. Plug your computer has three audio jacks, this port. 14 www.gateway.com For more information, see "Configuring the audio jacks" on page 32. Plug USB (Universal Serial Bus) devices (such as a stereo) into this jack so...
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... Microsoft Certificate of Authenticity label found on the side of your computer includes the product key code for assistance. www.gateway.com 15 Gateway Technical Support will need this section are for informational purposes only. Identifying your model Identifying your model Important The labels ...shown in this information if you call for your operating system. Label information varies by model, features ordered, and location. Gateway model and serial number The label on the back or side of your computer case contains information that identifies your computer model and...
... Microsoft Certificate of Authenticity label found on the side of your computer includes the product key code for assistance. www.gateway.com 15 Gateway Technical Support will need this section are for informational purposes only. Identifying your model Identifying your model Important The labels ...shown in this information if you call for your operating system. Label information varies by model, features ordered, and location. Gateway model and serial number The label on the back or side of your computer case contains information that identifies your computer model and...
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... can print pictures, banners, and greeting cards, as well as memory size, memory type, and hard drive size, visit Gateway's Support page at accessories.gateway.com. Inkjet printers and cartridges are relatively inexpensive, but they should, try adding more memory. Using an inkjet color printer...memory. The most common types are inkjet and laser printers, which print in color or black and white. Chapter 2: Checking Out Your Gateway Computer Finding your specifications For more information about attaching a printer. Memory Large programs, such as multimedia games or graphics programs, use a...
... can print pictures, banners, and greeting cards, as well as memory size, memory type, and hard drive size, visit Gateway's Support page at accessories.gateway.com. Inkjet printers and cartridges are relatively inexpensive, but they should, try adding more memory. Using an inkjet color printer...memory. The most common types are inkjet and laser printers, which print in color or black and white. Chapter 2: Checking Out Your Gateway Computer Finding your specifications For more information about attaching a printer. Memory Large programs, such as multimedia games or graphics programs, use a...