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... selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24 Restarting (rebooting) your computer 25 Using the keyboard 26 Keyboard features 26 Using the mouse 28 Adjusting the volume 30 Configuring the audio jacks 30 Connecting the dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
... selection 22 Starting your computer 23 Waking up your computer 24 Turning off your computer 24 Restarting (rebooting) your computer 25 Using the keyboard 26 Keyboard features 26 Using the mouse 28 Adjusting the volume 30 Configuring the audio jacks 30 Connecting the dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
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... and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the system battery 57 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives...
... and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the system battery 57 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives...
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... management 64 Hard drive 65 Internet 66 Keyboard 67 Memory 68 Memory card reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works...
... management 64 Hard drive 65 Internet 66 Keyboard 67 Memory 68 Memory card reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works...
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... Icon DVD/CD drive USB ports (optional) Diskette drive (optional) Memory card reader (optional) Power button and power indicator Hard drive indicator IEEE 1394 ports (optional) Headphone jack Microphone jack Desktop PC Front Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on page 37. This jack is color-coded orange. You can also configure the power button to operate in use. For more information about your drive type...
... Icon DVD/CD drive USB ports (optional) Diskette drive (optional) Memory card reader (optional) Power button and power indicator Hard drive indicator IEEE 1394 ports (optional) Headphone jack Microphone jack Desktop PC Front Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on page 37. This jack is color-coded orange. You can also configure the power button to operate in use. For more information about your drive type...
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..., the utility power is operating in the correct position for your area. www.gateway.com 13 Plug the other areas of the cable into an S-Video jack on your rear right and left speakers into this connector. Remove these 6-pin IEEE 1394 ports. Plug your hard drive. Component Icon Power connector Case cover thumbscrews Rear speaker jack (black plug) (optional) Ethernet (network) jack IEEE 1394 ports Parallel port S-Video (TV) out jack (optional) Modem jack Voltage switch Desktop PC Back Description Plug the power cord...
..., the utility power is operating in the correct position for your area. www.gateway.com 13 Plug the other areas of the cable into an S-Video jack on your rear right and left speakers into this connector. Remove these 6-pin IEEE 1394 ports. Plug your hard drive. Component Icon Power connector Case cover thumbscrews Rear speaker jack (black plug) (optional) Ethernet (network) jack IEEE 1394 ports Parallel port S-Video (TV) out jack (optional) Modem jack Voltage switch Desktop PC Back Description Plug the power cord...
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... its side. www.gateway.com 57 Replacing the system battery Replacing the system battery If the computer clock does not keep time or the settings in the menus and submenus, then exit from the utility. 4 Shut down your computer. 5 Remove the side panel by the manufacturer. Use a battery of used batteries following the instructions in your computer. Warning Danger of the BIOS Setup utility opens. 3 Write down all...
... its side. www.gateway.com 57 Replacing the system battery Replacing the system battery If the computer clock does not keep time or the settings in the menus and submenus, then exit from the utility. 4 Shut down your computer. 5 Remove the side panel by the manufacturer. Use a battery of used batteries following the instructions in your computer. Warning Danger of the BIOS Setup utility opens. 3 Write down all...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 59
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... before accessing internal components. First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you use a power...
... before accessing internal components. First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. Type the keyword troubleshooting in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you use a power...
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... your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. Double-check the URL or try a different URL. Connecting to the Internet ■ If you are using a dial-up modem, make sure that the modem cable is set up )" on page 68. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You cannot connect to...
... your Internet service provider (ISP) is plugged into the modem jack and not the Ethernet network jack. Double-check the URL or try a different URL. Connecting to the Internet ■ If you are using a dial-up modem, make sure that the modem cable is set up )" on page 68. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You cannot connect to...
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.... Memory card reader Drive letters for the memory card slots do not appear in the Search box , then click the arrow. Type the keyword memory error in the My Computer window ■ Reboot your computer. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Modem (dial-up) See also "Internet" on page 66. 68 www.gateway.com You see a "Memory error" message ■ Use a third...
.... Memory card reader Drive letters for the memory card slots do not appear in the Search box , then click the arrow. Type the keyword memory error in the My Computer window ■ Reboot your computer. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Modem (dial-up) See also "Internet" on page 66. 68 www.gateway.com You see a "Memory error" message ■ Use a third...
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... troubleshooting, click Start, then click Help and Support. The Control Panel window opens. Help and Support For more information about the modem appears, the modem passed diagnostics. Handshaking is in use ). ■ Use the modem cable that came with your computer. Type the keyword modem troubleshooting in use (for example, someone is on your computer. www.gateway.com 71 If no modem information is available, a white screen...
... troubleshooting, click Start, then click Help and Support. The Control Panel window opens. Help and Support For more information about the modem appears, the modem passed diagnostics. Handshaking is in use ). ■ Use the modem cable that came with your computer. Type the keyword modem troubleshooting in use (for example, someone is on your computer. www.gateway.com 71 If no modem information is available, a white screen...
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... about network troubleshooting, click Start, then click Help and Support. For more information about setting up a network in the Search box , then click the arrow. Passwords Your computer does not accept your password Make sure that the optical sensor is turned off, then retype the password. 74 www.gateway.com Clean the mouse by wiping the bottom with a clean, damp cloth. Networks You cannot connect to control...
... about network troubleshooting, click Start, then click Help and Support. For more information about setting up a network in the Search box , then click the arrow. Passwords Your computer does not accept your password Make sure that the optical sensor is turned off, then retype the password. 74 www.gateway.com Clean the mouse by wiping the bottom with a clean, damp cloth. Networks You cannot connect to control...
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... at one time, you want to add additional memory to work offline. See the guide that the printer is not set to the printer. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that you need to use. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is out...
... at one time, you want to add additional memory to work offline. See the guide that the printer is not set to the printer. The Printers and Faxes window opens. 3 Right-click the name of paper" error message After adding paper, make sure that you need to use. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is out...
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... connected together through an Ethernet cable. Chapter 7: Networking Your Computer Introduction to set up an Ethernet network is Dynamic Host Control Protocol (DHCP) using a router. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds. Most home networks are typically built using Fast or Gigabit Ethernet components. To create an Ethernet network, you to each computer or network device. 82 www.gateway.com A DHCP network configuration uses...
... connected together through an Ethernet cable. Chapter 7: Networking Your Computer Introduction to set up an Ethernet network is Dynamic Host Control Protocol (DHCP) using a router. Standard Ethernet runs at 10 Mbps, Fast Ethernet runs at 100 Mbps, and Gigabit Ethernet runs at three different speeds. Most home networks are typically built using Fast or Gigabit Ethernet components. To create an Ethernet network, you to each computer or network device. 82 www.gateway.com A DHCP network configuration uses...
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... Setup page opens. 3 Enter the following configuration information applies to a high-speed Broadband Internet connection through an Internet service provider (ISP) and that you are configuring it as a DHCP server. Chapter 7: Networking Your Computer To set up a network using a router: 1 Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet. 2 Turn on your Web browser. The WAN port...
... Setup page opens. 3 Enter the following configuration information applies to a high-speed Broadband Internet connection through an Internet service provider (ISP) and that you are configuring it as a DHCP server. Chapter 7: Networking Your Computer To set up a network using a router: 1 Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet. 2 Turn on your Web browser. The WAN port...
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... buttons 26 B battery replacing 57 bezel removing 52 replacing 54 broadband connection 31, 85 connecting 13 buttons See keys and buttons C cable modem 31, 83, 89 connecting 13 Caps Lock indicator 27 cards inserting memory card 36 installing memory card 36 removing memory card 36 slots 35 troubleshooting add-in card 61 troubleshooting memory card 68 types of memory cards supported 35 case closing 53 opening 51 CD cleaning 47 inserting 38 playing audio 39 recording 39 troubleshooting 61 CD drive identifying 37 locating drive 11 troubleshooting 61 cellular phone memory cards...
... buttons 26 B battery replacing 57 bezel removing 52 replacing 54 broadband connection 31, 85 connecting 13 buttons See keys and buttons C cable modem 31, 83, 89 connecting 13 Caps Lock indicator 27 cards inserting memory card 36 installing memory card 36 removing memory card 36 slots 35 troubleshooting add-in card 61 troubleshooting memory card 68 types of memory cards supported 35 case closing 53 opening 51 CD cleaning 47 inserting 38 playing audio 39 recording 39 troubleshooting 61 CD drive identifying 37 locating drive 11 troubleshooting 61 cellular phone memory cards...
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... camera locating serial port 14 locating USB port 11, 14 digital video camera locating IEEE 1394 port 11, 13 DIMM See memory directional keys 27 diskette drive 34 troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive types 37...
... camera locating serial port 14 locating USB port 11, 14 digital video camera locating IEEE 1394 port 11, 13 DIMM See memory directional keys 27 diskette drive 34 troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive types 37...
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... screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43 memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68 memory card reader locating 10 memory card types supported 35 using 35 microphone jack 11, 14 Microsoft Certificate of Authenticity 15 model number 15 modem cable 31, 83, 89 connecting 31 DSL 31, 83, 89 jack 13, 31 protecting from power surge 22 troubleshooting 68 monitor cleaning 47 port 14 troubleshooting 72 www.gateway...
... screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43 memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68 memory card reader locating 10 memory card types supported 35 using 35 microphone jack 11, 14 Microsoft Certificate of Authenticity 15 model number 15 modem cable 31, 83, 89 connecting 31 DSL 31, 83, 89 jack 13, 31 protecting from power surge 22 troubleshooting 68 monitor cleaning 47 port 14 troubleshooting 72 www.gateway...
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... Lock indicator 27 parallel port 13 password 74 PDA memory cards 35 peripheral devices 32 playing audio CD 39 DVD 39 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 16...
... Lock indicator 27 parallel port 13 password 74 PDA memory cards 35 peripheral devices 32 playing audio CD 39 DVD 39 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer 28 moving 29 ports See connections power button 11 connector 13 Hibernate mode 11 indicator 11 source problems 22 Standby/Resume 11 troubleshooting 75 turning off computer 24 turning on computer 23 power button 11 printer default 75 inkjet 16...
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... startup 63 diskette drive 63 display 64 DVD drive 61, 64 DVD/CD drive 61, 64 Ethernet network 93 faxes 70 files 64 general guidelines 60 hard drive 65 Internet connection 66, 70 keyboard 67 LCD panel 64, 72 memory 68 memory card reader 68 modem 68 monitor 72 mouse 74 network 74 passwords 74 power 75 printer 75 safety guidelines 60 screen 64, 72 screen area 72 screen resolution 72 technical support 78 telephone support 78 Web site connection speed 66 turning...
... startup 63 diskette drive 63 display 64 DVD drive 61, 64 DVD/CD drive 61, 64 Ethernet network 93 faxes 70 files 64 general guidelines 60 hard drive 65 Internet connection 66, 70 keyboard 67 LCD panel 64, 72 memory 68 memory card reader 68 modem 68 monitor 72 mouse 74 network 74 passwords 74 power 75 printer 75 safety guidelines 60 screen 64, 72 screen area 72 screen resolution 72 technical support 78 telephone support 78 Web site connection speed 66 turning...