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... 5: Upgrading Your Computer 45 Preventing static electricity discharge 46 Opening the case 47 Removing the side panel 47 Removing the front bezel 49 Closing the case 50 Replacing the front bezel 50 Replacing the side panel 50 Adding or replacing memory 51 Adding or replacing an optical disc drive 53 Replacing the memory card reader 55 Adding or replacing a hard drive 57 Replacing the front fan 59 Replacing the rear fan 62 Replacing the power supply 64 Replacing the heat sink and processor 65 Replacing the I/O board 67...
... 5: Upgrading Your Computer 45 Preventing static electricity discharge 46 Opening the case 47 Removing the side panel 47 Removing the front bezel 49 Closing the case 50 Replacing the front bezel 50 Replacing the side panel 50 Adding or replacing memory 51 Adding or replacing an optical disc drive 53 Replacing the memory card reader 55 Adding or replacing a hard drive 57 Replacing the front fan 59 Replacing the rear fan 62 Replacing the power supply 64 Replacing the heat sink and processor 65 Replacing the I/O board 67...
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Contents Optical discs 109 Memory card reader 110 Mouse 110 Keyboard 111 Files 111 Memory 113 Audio 114 Passwords 114 Expansion cards 115 Media Center 115 Checking for device problems 117 Recovering your system 118 Creating recovery discs 119 Recovering pre-installed software and drivers 121 Returning to a previous system condition 122 Returning your system to its factory condition 123 Technical support 126 Before calling Gateway Customer Care 126 Calling Customer Care 126 Appendix A: Legal Notices 127 Index 137 iv
Contents Optical discs 109 Memory card reader 110 Mouse 110 Keyboard 111 Files 111 Memory 113 Audio 114 Passwords 114 Expansion cards 115 Media Center 115 Checking for device problems 117 Recovering your system 118 Creating recovery discs 119 Recovering pre-installed software and drivers 121 Returning to a previous system condition 122 Returning your system to its factory condition 123 Technical support 126 Before calling Gateway Customer Care 126 Calling Customer Care 126 Appendix A: Legal Notices 127 Index 137 iv
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...; Using and customizing Windows and other computer information, see your User Guide: • Click (Start), All Programs, then click Gateway Documentation. 2 Accessing your online User Guide In addition to this guide This guide includes information and maintenance instructions that includes information on your computer because hardware options and port locations may look different than your computer's label. Some illustrations in -depth, easy-to-read manual that are specific to...
...; Using and customizing Windows and other computer information, see your User Guide: • Click (Start), All Programs, then click Gateway Documentation. 2 Accessing your online User Guide In addition to this guide This guide includes information and maintenance instructions that includes information on your computer because hardware options and port locations may look different than your computer's label. Some illustrations in -depth, easy-to-read manual that are specific to...
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.... Plug powered, analog front speakers, an external amplifier, or headphones into these ports. This jack is turned on or off. For more information, see "Installing a printer, scanner, or other device" on page 34. The power indicator lights when the computer is color-coded pink. 7 www.gateway.com Component Icon Power button/power indicator Hard drive indicator IEEE 1394 ports USB ports Headphone jack Microphone jack Description Press this button to operate in...
.... Plug powered, analog front speakers, an external amplifier, or headphones into these ports. This jack is turned on or off. For more information, see "Installing a printer, scanner, or other device" on page 34. The power indicator lights when the computer is color-coded pink. 7 www.gateway.com Component Icon Power button/power indicator Hard drive indicator IEEE 1394 ports USB ports Headphone jack Microphone jack Description Press this button to operate in...
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....gateway.com Component Icon Surround left/right jack (black) Audio in (Line in) jack (blue) -ORSide speaker jack Ethernet (network) jack PS/2 mouse port Expansion slot cover thumbscrew Telephone jack (optional) Power connector Center/subwoofer jack (orange) S/PDIF output jack (optional) Microphone jack (pink) Description Plug your rear right and left and right speakers into this jack. For more information, see "Learning about the Internet" in your online User Guide and "Connecting...
....gateway.com Component Icon Surround left/right jack (black) Audio in (Line in) jack (blue) -ORSide speaker jack Ethernet (network) jack PS/2 mouse port Expansion slot cover thumbscrew Telephone jack (optional) Power connector Center/subwoofer jack (orange) S/PDIF output jack (optional) Microphone jack (pink) Description Plug your rear right and left and right speakers into this jack. For more information, see "Learning about the Internet" in your online User Guide and "Connecting...
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... bridge cable is already installed. To set up dual video cards If your computer and that both cards work as a single card, delivering ultra-high frame rates for single monitor SLI bridge cable 3 Replace the side panel by following the instructions in "Closing the case" on page 47. 2 Verify that you have multiple SLI video cards installed in "Opening the case" on page 50. 4 Connect your monitor to the upper right DVI port...
... bridge cable is already installed. To set up dual video cards If your computer and that both cards work as a single card, delivering ultra-high frame rates for single monitor SLI bridge cable 3 Replace the side panel by following the instructions in "Closing the case" on page 47. 2 Verify that you have multiple SLI video cards installed in "Opening the case" on page 50. 4 Connect your monitor to the upper right DVI port...
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... Y. To create a RAID volume: 1 Install additional hard drives as needed for RAID 0), then select drives on a RAID, deleting the RAID will not be configured so many ways, this screen, you can be able to start your computer, then press F9 during startup. The Array Detail screen opens. For instructions on installing hard drives, see "Adding or replacing a hard drive" on that came with your RAID plan. The MediaShield Utility (RAID setup) screen opens. 3 To create a new array, set RAID Mode to Striping (for...
... Y. To create a RAID volume: 1 Install additional hard drives as needed for RAID 0), then select drives on a RAID, deleting the RAID will not be configured so many ways, this screen, you can be able to start your computer, then press F9 during startup. The Array Detail screen opens. For instructions on installing hard drives, see "Adding or replacing a hard drive" on that came with your RAID plan. The MediaShield Utility (RAID setup) screen opens. 3 To create a new array, set RAID Mode to Striping (for...
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... are installing a new drive, follow the manufacturer's instructions for SATA port assignments: SATA 6 port SATA 5 port SATA 4 port SATA 3 port SATA 1 port SATA 2 port 8 Replace the side panel by following the instructions in the drive bay by sliding the drive release latch back. 7 If you are replacing a drive, reconnect the drive cables using your computer. 58 You can also refer to the system board. CHAPTER 5: Upgrading Your Computer 5 Remove the hard drive by sliding it out of the drive bay. 6 Slide the new drive into the drive...
... are installing a new drive, follow the manufacturer's instructions for SATA port assignments: SATA 6 port SATA 5 port SATA 4 port SATA 3 port SATA 1 port SATA 2 port 8 Replace the side panel by following the instructions in the drive bay by sliding the drive release latch back. 7 If you are replacing a drive, reconnect the drive cables using your computer. 58 You can also refer to the system board. CHAPTER 5: Upgrading Your Computer 5 Remove the hard drive by sliding it out of the drive bay. 6 Slide the new drive into the drive...
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... its side. You will need to local hazardous materials regulations. Use a battery of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. Dispose of explosion if battery is incorrectly replaced. CHAPTER 5: Upgrading Your Computer Replacing the system battery Warning Danger of used batteries according to install the new battery the same way. Important Your computer's battery location may vary from the utility. 4 Shut down all...
... its side. You will need to local hazardous materials regulations. Use a battery of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. Dispose of explosion if battery is incorrectly replaced. CHAPTER 5: Upgrading Your Computer Replacing the system battery Warning Danger of used batteries according to install the new battery the same way. Important Your computer's battery location may vary from the utility. 4 Shut down all...
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... to connect, restart your computer. • The problem may be with your Internet service provider (ISP) is securely plugged into the modem jack and not the Ethernet network jack. OR - For help, contact your ISP technical support. • Your ISP may be having connection problems. Contact your ISP technical support to determine whether the Internet outage is widespread (a problem they are using a cable or DSL modem, make sure...
... to connect, restart your computer. • The problem may be with your Internet service provider (ISP) is securely plugged into the modem jack and not the Ethernet network jack. OR - For help, contact your ISP technical support. • Your ISP may be having connection problems. Contact your ISP technical support to determine whether the Internet outage is widespread (a problem they are using a cable or DSL modem, make sure...
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... information about manually updating the Program Guide, see the display's user guide. You need to lower the computer's screen resolution to 800 × 600 or 640 × 480. Make sure that has a DVD player and DVD decoder software (such as your computer's flat panel display. For more information, see the Media Center online help . You want to change monitor settings to get a "Download Error" message when Media Center tries to update the Program Guide •...
... information about manually updating the Program Guide, see the display's user guide. You need to lower the computer's screen resolution to 800 × 600 or 640 × 480. Make sure that has a DVD player and DVD decoder software (such as your computer's flat panel display. For more information, see the Media Center online help . You want to change monitor settings to get a "Download Error" message when Media Center tries to update the Program Guide •...
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... the device type to many device problems), right-click the device, click Update Driver Software, then click Search automatically for updated driver software and follow the on your computer. Device Manager opens. 2 Examine the list of the tabs. Checking the condition of system devices and the status of their drivers can cause a variety of problems on -screen prompts. - www.gateway.com Checking for device problems Faulty devices or corrupt device drivers can help pinpoint the problem.
... the device type to many device problems), right-click the device, click Update Driver Software, then click Search automatically for updated driver software and follow the on your computer. Device Manager opens. 2 Examine the list of the tabs. Checking the condition of system devices and the status of their drivers can cause a variety of problems on -screen prompts. - www.gateway.com Checking for device problems Faulty devices or corrupt device drivers can help pinpoint the problem.
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... page 122. 4 Reset your system to factory condition, see "Recovering pre-installed software and drivers" on page 123. 118 If nothing else has solved the problem and you should create a set of recovery discs as soon as you need to a previous system condition. CHAPTER 7: Troubleshooting Recovering your system You can solve most conditions. Gateway provides everything was working correctly, the problem may be solved...
... page 122. 4 Reset your system to factory condition, see "Recovering pre-installed software and drivers" on page 123. 118 If nothing else has solved the problem and you should create a set of recovery discs as soon as you need to a previous system condition. CHAPTER 7: Troubleshooting Recovering your system You can solve most conditions. Gateway provides everything was working correctly, the problem may be solved...
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.... • New software-If you need to recover software that did not come pre-installed on your computer, you need to follow that software's installation instructions. • New device drivers-If you need to reinstall the software and device drivers that did not come pre-installed on your computer, follow the instructions for updating drivers in "Checking for device problems" on your computer from your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. -
.... • New software-If you need to recover software that did not come pre-installed on your computer, you need to follow that software's installation instructions. • New device drivers-If you need to reinstall the software and device drivers that did not come pre-installed on your computer, follow the instructions for updating drivers in "Checking for device problems" on your computer from your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. -
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.... 5 Click OK. A dialog box displays information about the hard drive that the operating system will erase all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. 2 Click the Restore tab, then click Restore system to . Your computer restarts. 6 Follow the on your hard drive. 4 Click OK. CHAPTER 7: Troubleshooting Recovering from within Windows Vista To reinstall Windows Vista and all files on -screen prompts for first-time...
.... 5 Click OK. A dialog box displays information about the hard drive that the operating system will erase all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. 2 Click the Restore tab, then click Restore system to . Your computer restarts. 6 Follow the on your hard drive. 4 Click OK. CHAPTER 7: Troubleshooting Recovering from within Windows Vista To reinstall Windows Vista and all files on -screen prompts for first-time...
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... video camera 34 DVD drive 53 expansion card 69 front bezel 49 front fan 59 front I/O panel 67 hard drive 57 heat sink 65 memory 51 memory card reader 55 peripheral devices 34 power supply 64 printer 34 processor 65 rear fan 62 scanner 34 side panel 47 system battery 72 system board 73 Internet buttons 21, 23 troubleshooting 102, 105 J jacks See connections K keyboard buttons 21, 22 cleaning 85 features 21, 22 PS/2 port 10 troubleshooting 111 USB port 7, 10 keys...
... video camera 34 DVD drive 53 expansion card 69 front bezel 49 front fan 59 front I/O panel 67 hard drive 57 heat sink 65 memory 51 memory card reader 55 peripheral devices 34 power supply 64 printer 34 processor 65 rear fan 62 scanner 34 side panel 47 system battery 72 system board 73 Internet buttons 21, 23 troubleshooting 102, 105 J jacks See connections K keyboard buttons 21, 22 cleaning 85 features 21, 22 PS/2 port 10 troubleshooting 111 USB port 7, 10 keys...
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... drive errors 90, 113 checking hard drive space 88 cleaning case 84 cleaning CD 86 cleaning computer display 85 cleaning computer screen 85 cleaning DVD 86 cleaning keyboard 85 cleaning monitor 85 cleaning mouse 85 cleaning optical disc 86 defragmenting 91 deleting files 89 extending computer life 83 suggested schedule 82 using Task Scheduler 94 media reader See memory card reader memory adding 51 installing 51 replacing 51 troubleshooting 113 memory card reader inserting card 30 locating 6 memory card types supported 30 removing card 31 replacing...
... drive errors 90, 113 checking hard drive space 88 cleaning case 84 cleaning CD 86 cleaning computer display 85 cleaning computer screen 85 cleaning DVD 86 cleaning keyboard 85 cleaning monitor 85 cleaning mouse 85 cleaning optical disc 86 defragmenting 91 deleting files 89 extending computer life 83 suggested schedule 82 using Task Scheduler 94 media reader See memory card reader memory adding 51 installing 51 replacing 51 troubleshooting 113 memory card reader inserting card 30 locating 6 memory card types supported 30 removing card 31 replacing...
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... password troubleshooting 114 PDA memory cards 30 peripheral devices 34 playing audio CD 28 Blu-ray Disc 29 DVD 28 142 Index Plug and Play devices IEEE 1394 support for 34 USB support for 34 pointer moving 24, 25 ports See connections power button 7 connector 9 Hibernate mode 7 source problems 16 Standby/Resume 7 troubleshooting 107 turning off computer 19 turning on computer 18 power button 7 power supply replacing 64 printer installing 34 setting default 108 troubleshooting 108 USB port 7, 10 processor replacing 65 programs closing unresponsive 20 opening...
... password troubleshooting 114 PDA memory cards 30 peripheral devices 34 playing audio CD 28 Blu-ray Disc 29 DVD 28 142 Index Plug and Play devices IEEE 1394 support for 34 USB support for 34 pointer moving 24, 25 ports See connections power button 7 connector 9 Hibernate mode 7 source problems 16 Standby/Resume 7 troubleshooting 107 turning off computer 19 turning on computer 18 power button 7 power supply replacing 64 printer installing 34 setting default 108 troubleshooting 108 USB port 7, 10 processor replacing 65 programs closing unresponsive 20 opening...
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....gateway.com RAID 5 41 RAM See memory rebooting computer 20 recordable drive 6 recording audio files 29 optical discs 29 recovering defaults 123 drivers 118, 121 programs 118, 121 software 118, 121 system 118 with Gateway Recovery Center 121 with Windows System Restore 122 re-installing defaults 123 drivers 118, 121 programs 118, 121 software 118, 121 Windows 118 with Gateway Recovery Center 121 with Windows System Restore 122 removing files and folders 89 resetting computer 20 restarting computer 20 restoring defaults...
....gateway.com RAID 5 41 RAM See memory rebooting computer 20 recordable drive 6 recording audio files 29 optical discs 29 recovering defaults 123 drivers 118, 121 programs 118, 121 software 118, 121 system 118 with Gateway Recovery Center 121 with Windows System Restore 122 re-installing defaults 123 drivers 118, 121 programs 118, 121 software 118, 121 Windows 118 with Gateway Recovery Center 121 with Windows System Restore 122 removing files and folders 89 resetting computer 20 restarting computer 20 restoring defaults...
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... display 109 DSL modem 103 DVD drive 109 Ethernet network 106 files 111 144 general guidelines 100 hard drive 111 Internet connection 102, 105 keyboard 111 LCD panel 107, 109 memory 113 memory card reader 110 monitor 107 mouse 110 network 106 passwords 114 power 107 printer 108 safety guidelines 100 screen 107, 109 screen area 107 screen resolution 107 technical support 126 telephone support 126 turning off computer 7, 19, 20 turning on computer 7, 18 U uninterruptible power supply (UPS) 16 updating Windows...
... display 109 DSL modem 103 DVD drive 109 Ethernet network 106 files 111 144 general guidelines 100 hard drive 111 Internet connection 102, 105 keyboard 111 LCD panel 107, 109 memory 113 memory card reader 110 monitor 107 mouse 110 network 106 passwords 114 power 107 printer 108 safety guidelines 100 screen 107, 109 screen area 107 screen resolution 107 technical support 126 telephone support 126 turning off computer 7, 19, 20 turning on computer 7, 18 U uninterruptible power supply (UPS) 16 updating Windows...