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8512066 - Gateway Reference Guide (for FX510 computers with Windows Vista) - Page 6
Contents
Power 107 Printer 107 Sound 109 Recovering your system 109 Recovering pre-installed software and drivers 110 Using Microsoft System Restore 116 Recovering your system to its factory condition . . . . 119 Recovering your system using the Windows DVD . . . 120 Telephone support 121 Before calling Gateway Customer Care 121 Telephone numbers 122 Self-help 123 Tutoring 123 Training...
8512066 - Gateway Reference Guide (for FX510 computers with Windows Vista) - Page 8
... Reference
About this guide
This guide includes information and maintenance instructions that includes information on the following topics:
• Help and technical support • Using and customizing Windows and other computer information, see your online User Guide. Some illustrations in -depth, easy-to-read manual that are specific to additional Gateway documentation and detailed...
8512066 - Gateway Reference Guide (for FX510 computers with Windows Vista) - Page 107
A DVR-MS file recorded to DVD can
be played on a home DVD player.
DVDs recorded with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. Memory
Help
For more information about troubleshooting memory errors, click Start, then click Help and Support.
You want to know whether you can play recorded programs on other computers
•...
8512066 - Gateway Reference Guide (for FX510 computers with Windows Vista) - Page 114
...Troubleshooting
The printer is online. Make sure that came with
your
computer. See the guide that it in the printer setup... for instructions on...Set as Default Printer.
• Reinstall the printer driver.
To set to the correct port.
• Make sure that you have
an online/offline button that the printer is on installing the printer driver. You see a "Printer queue is full" error...
8512066 - Gateway Reference Guide (for FX510 computers with Windows Vista) - Page 120
... discs
If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. CHAPTER 6: Troubleshooting
4 Click the software or driver you need to recover, then
click Next. Recovering pre-installed software and drivers using recovery discs:
1 Insert a software and driver recovery disc into a CD/DVD
drive. If a recovery disc does not offer the software or...
8512066 - Gateway Reference Guide (for FX510 computers with Windows Vista) - Page 147
...
Windows Media Center troubleshooting 98
memory card reader 101 Windows Product Key Code 3
modem 102
Windows Update 78
monitor 105 mouse 106 network 107 passwords 107
wired Ethernet troubleshooting 93
working safely 14
power 107 printer 107 safety guidelines 90
Z
Zip drive 83
screen 93, 105
screen area 105
screen resolution 105
technical support 121
telephone support 121
Web site...
8512067 - FX510 Setup Poster (for FX510 computers with Windows Vista) - Page 1
... power ( )
Turn on your User Guide that came with the device. Follow the instructions that has been included on the monitor and computer.
SEE YOUR STARTER GUIDE. SERIAL NUMBER AND CONTACT INFORMATION LABEL Gateway Customer Care telephone numbers vary by #. All rights reserved. Your Gateway computer is packed with options)
DVD/CD drive
Media card reader (optional)
USB...
8510934 - Gateway Computer User Guide - Page 66
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
61
8510934 - Gateway Computer User Guide - Page 67
... Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
62
www.gateway.com Warning
To avoid bodily injury, do not attempt to your computer and an AC outlet and that...
8510934 - Gateway Computer User Guide - Page 73
... the Internet This problem can affect Internet performance:
68
www.gateway.com
If the error message still appears, disconnect from the diskette drive, then press ENTER. Connecting to a Web site takes too long Many factors can occur when you have a problem with your Internet service provider (ISP) is having technical difficulties. Help and Support
For more information...
8510934 - Gateway Computer User Guide - Page 78
...you get an error such as port already open programs. 2 Click Start, then click Control Panel. If information about modem troubleshooting, click Start, then
click Help and Support.
Some telephone.... You may cause problems with no modem information is available, a white screen appears with the modem connection.
■ Shut down the modem volume. www.gateway.com
73 If your...
8510934 - Gateway Computer User Guide - Page 81
... more information about setting up a network in correctly. ■ Shut down and restart your company network Every network is turned off, then retype the password.
76
www.gateway.com
Contact your password Make sure that the optical sensor is working to make sure that the mouse port works. Type the keyword network
troubleshooting in the...
8510934 - Gateway Computer User Guide - Page 83
... and Other Hardware.
2 Click/Double-click the Printers and Faxes icon.
See the guide that the printer is not set to use. Help and Support
For more information about printer troubleshooting, click Start, then
click Help and Support. If your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver.
8510934 - Gateway Computer User Guide - Page 84
... volume" on page 30.
■ If you are using external speakers, see the speaker setup poster to check your speaker connections.
■ Make sure that the volume controls are turned up. www.gateway.com
79 Type the keyword sound troubleshooter
in the Search box
, then click the arrow. For more information, see "Adjusting...
8510934 - Gateway Computer User Guide - Page 113
... computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 56 installing 56 purchasing 16 replacing 56 troubleshooting 70
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem
cable 31, 85, 91
connecting 31
DSL 31, 85...
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