Gateway Desktop Quick Start Guide
Page 1
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
Gateway Desktop Quick Start Guide
Page 3
... us , please write down your computer. If you call us will also help , drivers and downloads. Having these items to visit www.gateway.com often! Gateway InfoCentre To discover more about your computer, please make the most of you for purchasing a Gateway computer! it , you an option to -date information, help you maintain your...
... us , please write down your computer. If you call us will also help , drivers and downloads. Having these items to visit www.gateway.com often! Gateway InfoCentre To discover more about your computer, please make the most of you for purchasing a Gateway computer! it , you an option to -date information, help you maintain your...
Gateway Desktop Quick Start Guide
Page 16
...operating system and factory-loaded software and drivers. Quick Start & Troubleshooting Guide Gateway Recovery Management opens. 2. The Create Backup Disc dialog box opens. To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. Throughout the...! 1. OR To create recovery discs for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create factory default disc. - This dialog box tells you the number of blank, recordable discs you will be guided...
...operating system and factory-loaded software and drivers. Quick Start & Troubleshooting Guide Gateway Recovery Management opens. 2. The Create Backup Disc dialog box opens. To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. Throughout the...! 1. OR To create recovery discs for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create factory default disc. - This dialog box tells you the number of blank, recordable discs you will be guided...
Gateway Desktop Quick Start Guide
Page 17
... on the screen. Remove the disc from the drive and mark it . 4. To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on each disc, such as 'Windows Recovery Disc 1 of the User's Guide (you have specific... Select a category To update the contents of 2' or 'Apps/Drivers Recovery disc'. 5. When the disc finishes recording, the drive ejects it with a permanent marker. Important: Write a unique, descriptive label on Start > All Programs > Gateway > Gateway InfoCentre. Continue recording discs until the process is not the only ...
... on the screen. Remove the disc from the drive and mark it . 4. To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on each disc, such as 'Windows Recovery Disc 1 of the User's Guide (you have specific... Select a category To update the contents of 2' or 'Apps/Drivers Recovery disc'. 5. When the disc finishes recording, the drive ejects it with a permanent marker. Important: Write a unique, descriptive label on Start > All Programs > Gateway > Gateway InfoCentre. Continue recording discs until the process is not the only ...
Gateway Desktop Quick Start Guide
Page 18
...media programs are installed on your computer! Windows Media Center (optional) Certain computers include all the technical information about your computer by Gateway feature a documentation file. The My Computer button contains all -in-one media 'centers' such as tutorials on performing day-to ...computer you to digital music, view pictures and personal videos, create CDs and DVDs, or access content from Gateway and automatically installed on Help or the help , drivers and downloads. To start a setup wizard, which will start the media program installed on your computer, ...
...media programs are installed on your computer! Windows Media Center (optional) Certain computers include all the technical information about your computer by Gateway feature a documentation file. The My Computer button contains all -in-one media 'centers' such as tutorials on performing day-to ...computer you to digital music, view pictures and personal videos, create CDs and DVDs, or access content from Gateway and automatically installed on Help or the help , drivers and downloads. To start a setup wizard, which will start the media program installed on your computer, ...
Gateway Desktop Quick Start Guide
Page 27
...open System Restore. System Restore options Restore your computer you changed a system setting, and it will not work . This is useful when a driver installation failed, or when you will automatically restart and open the Recovery Program. 2. Note: When you cannot access the Windows desktop: 1. ...Starting Windows System Restore from the Windows desktop Click on Next. Press the Alt+F10 key upon start-up when the Gateway logo appears. These programs will not restore lost documents either). Your computer will need to the Operating System (e.g. Windows System Restore ...
...open System Restore. System Restore options Restore your computer you changed a system setting, and it will not work . This is useful when a driver installation failed, or when you will automatically restart and open the Recovery Program. 2. Note: When you cannot access the Windows desktop: 1. ...Starting Windows System Restore from the Windows desktop Click on Next. Press the Alt+F10 key upon start-up when the Gateway logo appears. These programs will not restore lost documents either). Your computer will need to the Operating System (e.g. Windows System Restore ...
Gateway Desktop Quick Start Guide
Page 28
...the list box to offer. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are probably eager to explore everything the Internet has to the right of the calendar. 3. System Restore automatically adds the date ...updates when prompted by name in the background to block today's complex threats and protect your identity when you to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on your security applications and operating system up -to this restore point. Quick...
...the list box to offer. Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are probably eager to explore everything the Internet has to the right of the calendar. 3. System Restore automatically adds the date ...updates when prompted by name in the background to block today's complex threats and protect your identity when you to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on your security applications and operating system up -to this restore point. Quick...
Gateway Desktop Quick Start Guide
Page 36
... to enter the boot menu (this , try to restart your computer using the arrow keys and press Enter to use basic files and drivers. 1. Quick Start & Troubleshooting Guide Depending on the front of the chassis is the root cause of checks. If it detects incorrect settings...starts, it works fine. 3. Set the BIOS to confirm. 4. Press OK to default settings. To fix this feature may freeze when the Gateway logo displays. Please read Removing additional external devices and Removing additional internal hardware on . 2. The screen freezes when the Windows logo displays During ...
... to enter the boot menu (this , try to restart your computer using the arrow keys and press Enter to use basic files and drivers. 1. Quick Start & Troubleshooting Guide Depending on the front of the chassis is the root cause of checks. If it detects incorrect settings...starts, it works fine. 3. Set the BIOS to confirm. 4. Press OK to default settings. To fix this feature may freeze when the Gateway logo displays. Please read Removing additional external devices and Removing additional internal hardware on . 2. The screen freezes when the Windows logo displays During ...
Gateway Desktop Quick Start Guide
Page 37
... proposed. Did you are connected. Did you install a new hardware device, Windows usually detects it automatically and copies the appropriate files (drivers) to your keyboard to make it . 1. When you notice strange behaviour in effect the last time the computer started successfully. This... option will restore the system settings that were in Internet browser or email program? When the Gateway logo appears, press F8 on Start > Control Panel > Programs > Programs and Features. Click on your computer to access the advanced ...
... proposed. Did you are connected. Did you install a new hardware device, Windows usually detects it automatically and copies the appropriate files (drivers) to your keyboard to make it . 1. When you notice strange behaviour in effect the last time the computer started successfully. This... option will restore the system settings that were in Internet browser or email program? When the Gateway logo appears, press F8 on Start > Control Panel > Programs > Programs and Features. Click on your computer to access the advanced ...
Gateway Desktop Quick Start Guide
Page 38
...38 - If you notice that a specific program does not work correctly, try using Windows Task Manager If you may check the Gateway Support Website on www.gateway.com for updates. or "?" Please also check the recommendations on the taskbar and select Task Manager. 2. Select the failing program... editor's Website for downloads as well. Does this problem and avoid it . If you run erratically, there are good chances that driver may not be functioning correctly. System Restore monitors the changes to your computer and automatically creates restore points to revert to view the ...
...38 - If you notice that a specific program does not work correctly, try using Windows Task Manager If you may check the Gateway Support Website on www.gateway.com for updates. or "?" Please also check the recommendations on the taskbar and select Task Manager. 2. Select the failing program... editor's Website for downloads as well. Does this problem and avoid it . If you run erratically, there are good chances that driver may not be functioning correctly. System Restore monitors the changes to your computer and automatically creates restore points to revert to view the ...
Gateway Desktop Quick Start Guide
Page 45
...task. Note: If installing an adapter card (PCI or AGP), please refer to the documentation provided with your system's Random Access Memory (RAM) or Processor (CPU), please refer to shut down your computer. Remember to InfoCentre. 3. Click on Uninstall/Change to install an internal hardware...or retailer, or check their website for details. Please refer to the Recovering your system section on upgrading your original computer hardware drivers, you encounter some problems with the card. 3. Resetting your Hardware Configuration If you may want to open your computer and ...
...task. Note: If installing an adapter card (PCI or AGP), please refer to the documentation provided with your system's Random Access Memory (RAM) or Processor (CPU), please refer to shut down your computer. Remember to InfoCentre. 3. Click on Uninstall/Change to install an internal hardware...or retailer, or check their website for details. Please refer to the Recovering your system section on upgrading your original computer hardware drivers, you encounter some problems with the card. 3. Resetting your Hardware Configuration If you may want to open your computer and ...
Gateway Desktop Quick Start Guide
Page 46
...computer, you need to follow the instructions provided with the device. If you need to recover device drivers that product's documentation or technical support Web site. 3. Gateway Recovery Management opens. - This will restore your hard drive or the backup discs you can recover ... on your system to its factory condition. To recover your system from the factory. You can run the Gateway Recovery Management program. Recovering pre-installed software and drivers As a troubleshooting step, you want to reset your system to factory condition, see "Returning to a previous ...
...computer, you need to follow the instructions provided with the device. If you need to recover device drivers that product's documentation or technical support Web site. 3. Gateway Recovery Management opens. - This will restore your hard drive or the backup discs you can recover ... on your system to its factory condition. To recover your system from the factory. You can run the Gateway Recovery Management program. Recovering pre-installed software and drivers As a troubleshooting step, you want to reset your system to factory condition, see "Returning to a previous ...
Gateway Desktop Quick Start Guide
Page 47
... of hard-to-resolve software problems, you want to install, then follow the on he restore point you install software or device drivers. In most cases of software and device drivers opens. 4. Helpdesk - 47 Repeat this step for the item you specified. Your system is restored using Microsoft System Restore, click Start...
... of hard-to-resolve software problems, you want to install, then follow the on he restore point you install software or device drivers. In most cases of software and device drivers opens. 4. Helpdesk - 47 Repeat this step for the item you specified. Your system is restored using Microsoft System Restore, click Start...
Gateway Desktop Quick Start Guide
Page 48
...files to your hard drive. Click on OK. Your computer restarts. 6. Caution: Continuing the process will take a while, but a Gateway Recovery Management screen shows you have created. If you can access important files on your computer, then press Alt+F10 during startup To ...installed on page 48. You can still run Windows, see "Recovering from within Windows To reinstall Windows and all pre-installed software and drivers: 1. Gateway Recovery Management opens. 2. Turn on -screen prompts for first-time system setup. When the recovery has finished, a dialog box prompts ...
...files to your hard drive. Click on OK. Your computer restarts. 6. Caution: Continuing the process will take a while, but a Gateway Recovery Management screen shows you have created. If you can access important files on your computer, then press Alt+F10 during startup To ...installed on page 48. You can still run Windows, see "Recovering from within Windows To reinstall Windows and all pre-installed software and drivers: 1. Gateway Recovery Management opens. 2. Turn on -screen prompts for first-time system setup. When the recovery has finished, a dialog box prompts ...
User Guide
Page 7
... Cleaning the keyboard 176 Cleaning the computer screen 176 Cleaning the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190...
... Cleaning the keyboard 176 Cleaning the computer screen 176 Cleaning the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190...
User Guide
Page 36
... information about your system. Chapter 3: Getting Help Gateway Web site Gateway's online support is represented by a menu across the top of these areas is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about... connecting to the Internet, see "Using the Internet" on page 55. Visit the Gateway eSupport Web site at support...
... information about your system. Chapter 3: Getting Help Gateway Web site Gateway's online support is represented by a menu across the top of these areas is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about... connecting to the Internet, see "Using the Internet" on page 55. Visit the Gateway eSupport Web site at support...
User Guide
Page 37
...access utilities to access product documentation, specifications, and guides. Click Support Home, then click All Support Documents to help you get drivers specific to get a list of your order or changing your computer. Click All Downloads to walk through the reference area to... an article specific to access support for non-technical issues, like the status of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone numbers" on page 241. Gateway Web site Support Home To get specific information about your computer, type your specifications"...
...access utilities to access product documentation, specifications, and guides. Click Support Home, then click All Support Documents to help you get drivers specific to get a list of your order or changing your computer. Click All Downloads to walk through the reference area to... an article specific to access support for non-technical issues, like the status of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone numbers" on page 241. Gateway Web site Support Home To get specific information about your computer, type your specifications"...
User Guide
Page 187
12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 179
12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician. 179
User Guide
Page 188
... not resolve the problem, use the Gateway Restoration CDs to reinstall device drivers or programs. If reinstalling device drivers or programs does not resolve the problem, reinstall Windows. 180 www.gateway.com Chapter 10: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your Gateway Restoration CDs, make sure that were...
... not resolve the problem, use the Gateway Restoration CDs to reinstall device drivers or programs. If reinstalling device drivers or programs does not resolve the problem, reinstall Windows. 180 www.gateway.com Chapter 10: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your Gateway Restoration CDs, make sure that were...
User Guide
Page 189
... into the CD or DVD drive. If the program starts automatically, go to install the drivers provided by following the instructions in "To reinstall device drivers:" on page 181. OR - www.gateway.com 181 If you install a new device, you need to do so while troubleshooting ...type d:\runmenu.exe (where d is the drive letter of your original computer hardware are directed to reinstall device drivers because you are installed at Gateway. If you have inserted the red Drivers CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue.
... into the CD or DVD drive. If the program starts automatically, go to install the drivers provided by following the instructions in "To reinstall device drivers:" on page 181. OR - www.gateway.com 181 If you install a new device, you need to do so while troubleshooting ...type d:\runmenu.exe (where d is the drive letter of your original computer hardware are directed to reinstall device drivers because you are installed at Gateway. If you have inserted the red Drivers CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue.