Hardware Installation Guide
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... replacing a drive, make note of the jumper settings on page 9. If you are replacing an existing hard drive. Tips & Tricks See the documentation that came with your computer for more information about your computer and unplugging the power cord and modem cable before opening the case. 2 Removing an Existing Drive Follow this procedure only if you are adding a new hard drive, go to dangerous electrical voltages and moving parts...
... replacing a drive, make note of the jumper settings on page 9. If you are replacing an existing hard drive. Tips & Tricks See the documentation that came with your computer for more information about your computer and unplugging the power cord and modem cable before opening the case. 2 Removing an Existing Drive Follow this procedure only if you are adding a new hard drive, go to dangerous electrical voltages and moving parts...
Hardware Installation Guide
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.... If you replaced or added an additional slave drive, go to "Setting Up the New Drive Automatically" on page 35. 5 Right-click the My Computer icon (located on the Desktop or the Start menu), then click Properties. Chapter 4: Installing the New Drive If you replaced a master (boot) drive and do not have your original system CDs, go to "Troubleshooting" on page 53. 34 www.gateway.com The Device Manager window opens. 7 Check...
.... If you replaced or added an additional slave drive, go to "Setting Up the New Drive Automatically" on page 35. 5 Right-click the My Computer icon (located on the Desktop or the Start menu), then click Properties. Chapter 4: Installing the New Drive If you replaced a master (boot) drive and do not have your original system CDs, go to "Troubleshooting" on page 53. 34 www.gateway.com The Device Manager window opens. 7 Check...
Hardware Installation Guide
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... process unless prompted to do so. 17 When the Gateway Application Loader has finished, click OK to go to the Windows desktop. This is the most commonly selected option. - Installation of Windows (XP or 2000). www.gateway.com 37 OR - Setting up the hard drive 11 If an Advanced Menu option appears: Select 1. Do not press any key to the hard drive. Normal installation of Windows w/ special HDD controllers.
... process unless prompted to do so. 17 When the Gateway Application Loader has finished, click OK to go to the Windows desktop. This is the most commonly selected option. - Installation of Windows (XP or 2000). www.gateway.com 37 OR - Setting up the hard drive 11 If an Advanced Menu option appears: Select 1. Do not press any key to the hard drive. Normal installation of Windows w/ special HDD controllers.
User Guide
Page 7
... to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette drive 198 Replacing the hard drive 203 Adding or replacing add-in cards 206 Installing memory 208 Replacing the system battery 212 Replacing the power supply 214 Replacing the system board 216...
... to work 190 Gathering the tools you need 190 Preventing static electricity discharge 191 Opening the case 192 Removing the side panel 192 Removing the front bezel 195 Closing the case 196 Replacing the side panel 196 Replacing the front bezel 197 Adding or replacing a CD, DVD, or diskette drive 198 Replacing the hard drive 203 Adding or replacing add-in cards 206 Installing memory 208 Replacing the system battery 212 Replacing the power supply 214 Replacing the system board 216...
User Guide
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... 24. Plug a microphone, speakers, or headphones into this when your computer, make sure that this jack. Plug a modem cable into these screws before opening the case. www.gateway.com 5 The power supply should always be set to 230. For more information, see "Installing a printer, scanner, or other peripheral device" on page 24. Plug a Personal System/2® (PS/2) mouse into this port. Plug a serial device (such as Europe, the utility power is...
... 24. Plug a microphone, speakers, or headphones into this when your computer, make sure that this jack. Plug a modem cable into these screws before opening the case. www.gateway.com 5 The power supply should always be set to 230. For more information, see "Installing a printer, scanner, or other peripheral device" on page 24. Plug a Personal System/2® (PS/2) mouse into this port. Plug a serial device (such as Europe, the utility power is...
User Guide
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... the mouse, set it down . For instructions on your mouse pad and need to adjust the double-click speed, pointer speed, right-hand or left mouse button and hold it . This action is called right-clicking. Quickly press and release the right mouse button once. www.gateway.com 23 Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or...
... the mouse, set it down . For instructions on your mouse pad and need to adjust the double-click speed, pointer speed, right-hand or left mouse button and hold it . This action is called right-clicking. Quickly press and release the right mouse button once. www.gateway.com 23 Select an object on the computer display Start a program or open a file or folder Access a shortcut menu or...
User Guide
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... changing your system. Downloads Click Downloads, then click My Downloads to get drivers specific to articles and videos on topics such as making audio CDs and installing a hard drive. By entering your system. For more information, see "Finding your serial number into the My Support box, then click Continue, or click Look up my serial number for BIOS and driver upgrades. Gateway Web site Support Home To get specific information about your computer, type your specifications...
... changing your system. Downloads Click Downloads, then click My Downloads to get drivers specific to articles and videos on topics such as making audio CDs and installing a hard drive. By entering your system. For more information, see "Finding your serial number into the My Support box, then click Continue, or click Look up my serial number for BIOS and driver upgrades. Gateway Web site Support Home To get specific information about your computer, type your specifications...
User Guide
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... only need to direct-dial the device driver update service. To update device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. The Connect window opens. 9 Install available updated device drivers by using your modem and telephone line to restart your computer, follow the on -screen instructions. www.gateway.com 183 If the program does not start automatically, go to Step 2. 2 Click Start, then click Run. Updating device drivers Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet...
... only need to direct-dial the device driver update service. To update device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. The Connect window opens. 9 Install available updated device drivers by using your modem and telephone line to restart your computer, follow the on -screen instructions. www.gateway.com 183 If the program does not start automatically, go to Step 2. 2 Click Start, then click Run. Updating device drivers Updating device drivers The Restoration CDs contain a device driver update utility that works over the Internet...
User Guide
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... Recovery tab appears. 184 www.gateway.com Otherwise, go to the next step. 2 Click Start, Control Panel, then click Add or Remove Programs. 3 In the Currently Installed Programs list, click the program you are reinstalling programs from the yellow Applications CD and other program CDs, follow the on each CD. Chapter 10: Restoring Software Help and Support For more information about updating device drivers, click Start...
... Recovery tab appears. 184 www.gateway.com Otherwise, go to the next step. 2 Click Start, Control Panel, then click Add or Remove Programs. 3 In the Currently Installed Programs list, click the program you are reinstalling programs from the yellow Applications CD and other program CDs, follow the on each CD. Chapter 10: Restoring Software Help and Support For more information about updating device drivers, click Start...
User Guide
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...-screen instructions to continue. 8 Select 2. www.gateway.com 187 This is the most commonly selected option. - Installation of Windows (XP or 2000). Reinstalling Windows 5 Select 1. Normal installation of Windows w/ special HDD controllers. 12 When prompted, remove the red Drivers CD and insert the blue Operating System CD into the CD or DVD drive, then press any key to set your computer does have a hard drive that requires a special hard drive driver, for example a Serial...
...-screen instructions to continue. 8 Select 2. www.gateway.com 187 This is the most commonly selected option. - Installation of Windows (XP or 2000). Reinstalling Windows 5 Select 1. Normal installation of Windows w/ special HDD controllers. 12 When prompted, remove the red Drivers CD and insert the blue Operating System CD into the CD or DVD drive, then press any key to set your computer does have a hard drive that requires a special hard drive driver, for example a Serial...
User Guide
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... computer on a towel or other non-abrasive surface. 212 www.gateway.com To avoid scratching the case, place it on its side. To replace the battery: 1 Open the BIOS Setup utility using the instructions in "Using the BIOS Setup utility" on page 238. 2 Write down all the values in your computer, replace the system battery. Replace only with the same or equivalent type recommended by following the manufacturer...
... computer on a towel or other non-abrasive surface. 212 www.gateway.com To avoid scratching the case, place it on its side. To replace the battery: 1 Open the BIOS Setup utility using the instructions in "Using the BIOS Setup utility" on page 238. 2 Write down all the values in your computer, replace the system battery. Replace only with the same or equivalent type recommended by following the manufacturer...
User Guide
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... clicking Gateway Utilities. The message may include the following support tool to help Gateway Technical Support in diagnosing and fixing the problem. ■ If an error occurs in the Search box , then click the arrow. www.gateway.com 221 Software support tools ■ If an error message appears on the screen, write down the exact message. Help and Support For more information about troubleshooting, click Start...
... clicking Gateway Utilities. The message may include the following support tool to help Gateway Technical Support in diagnosing and fixing the problem. ■ If an error occurs in the Search box , then click the arrow. www.gateway.com 221 Software support tools ■ If an error message appears on the screen, write down the exact message. Help and Support For more information about troubleshooting, click Start...
User Guide
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... check the dialing properties: 1 Click Start, then click Control Panel. www.gateway.com 229 Use the setup poster to the telephone line and the telephone line has a dial tone. The Control Panel window opens. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Modem Your modem does not dial or does not connect ■ Make sure that all settings are set correctly.
... check the dialing properties: 1 Click Start, then click Control Panel. www.gateway.com 229 Use the setup poster to the telephone line and the telephone line has a dial tone. The Control Panel window opens. Troubleshooting Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Modem Your modem does not dial or does not connect ■ Make sure that all settings are set correctly.
User Guide
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Chapter 12: Troubleshooting ■ Run Windows modem diagnostics. For more information, see "Adding or replacing add-in cards" on page 181. ■ Open your modem, then click Properties. If your Control Panel is available, if a white screen appears with no modem information is in the Search box , then click the arrow. ■ Reinstall the device driver. Help and Support For more information, see "Reinstalling device drivers" on page...
Chapter 12: Troubleshooting ■ Run Windows modem diagnostics. For more information, see "Adding or replacing add-in cards" on page 181. ■ Open your modem, then click Properties. If your Control Panel is available, if a white screen appears with no modem information is in the Search box , then click the arrow. ■ Reinstall the device driver. Help and Support For more information, see "Reinstalling device drivers" on page...
User Guide
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... full" error message ■ Make sure that the printer is connected securely to the correct port. ■ Check the port and cable for instructions on installing the printer driver. To set to work offline. 236 www.gateway.com If your Control Panel is online. Printer is on but will not turn on ■ Make sure that the power cord is plugged into an AC power source. ■ Make sure that...
... full" error message ■ Make sure that the printer is connected securely to the correct port. ■ Check the port and cable for instructions on installing the printer driver. To set to work offline. 236 www.gateway.com If your Control Panel is online. Printer is on but will not turn on ■ Make sure that the power cord is plugged into an AC power source. ■ Make sure that...
User Guide
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... printer is online. The Printers and Faxes window opens. 3 Right-click the name of paper" error message ■ After adding paper, make sure that the printer is not set to use. For more information about adding additional memory. For more information about printer troubleshooting, click Start, then click Help and Support. You see the speaker setup poster to clear the check mark. See the printer...
... printer is online. The Printers and Faxes window opens. 3 Right-click the name of paper" error message ■ After adding paper, make sure that the printer is not set to use. For more information about adding additional memory. For more information about printer troubleshooting, click Start, then click Help and Support. You see the speaker setup poster to clear the check mark. See the printer...
User Guide
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... sound troubleshooting, click Start, then click Help and Support. These settings are stored and saved even when the power is off. To open BIOS Setup utility: 1 Restart your computer. Using the BIOS Setup utility The BIOS Setup utility stores the basic settings for optimal performance. These settings include basic system hardware configuration, system resource settings, and password security. Changes to restore them down in case you need to these settings will affect the performance of the BIOS Setup utility opens. 238 www.gateway...
... sound troubleshooting, click Start, then click Help and Support. These settings are stored and saved even when the power is off. To open BIOS Setup utility: 1 Restart your computer. Using the BIOS Setup utility The BIOS Setup utility stores the basic settings for optimal performance. These settings include basic system hardware configuration, system resource settings, and password security. Changes to restore them down in case you need to these settings will affect the performance of the BIOS Setup utility opens. 238 www.gateway...
User Guide
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... checking for drive errors 169 checking hard drive space 167 cleaning case 175 cleaning component exteriors 175 cleaning computer screen 176 cleaning keyboard 176 defragmenting 171 deleting files 168 suggested schedule 163 using Scheduled Task Wizard 173 virus protection 164 maximize button 37 media card reader locating 3 locating drive 3 using 117 media cards adding 118 inserting 118 installing 118 media card slots 117 removing 118 replacing 118 Media Player 82 memory 9 installing and replacing 208 troubleshooting 228 memory card reader memory card types supported 117 menu bar 37...
... checking for drive errors 169 checking hard drive space 167 cleaning case 175 cleaning component exteriors 175 cleaning computer screen 176 cleaning keyboard 176 defragmenting 171 deleting files 168 suggested schedule 163 using Scheduled Task Wizard 173 virus protection 164 maximize button 37 media card reader locating 3 locating drive 3 using 117 media cards adding 118 inserting 118 installing 118 media card slots 117 removing 118 replacing 118 Media Player 82 memory 9 installing and replacing 208 troubleshooting 228 memory card reader memory card types supported 117 menu bar 37...
User Guide
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... 82 multi-player games 141 Windows Media Player file 82 Plug and Play devices USB support for 24 pointer 22 moving 23 ports See connections power advanced settings 132, 133 button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off computer 17 263
... 82 multi-player games 141 Windows Media Player file 82 Plug and Play devices USB support for 24 pointer 22 moving 23 ports See connections power advanced settings 132, 133 button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off computer 17 263
User Guide
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... connecting to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search utility 47 updating drivers 183 Windows key 19 Windows Media Player 82, 95 wired Ethernet network creating a network 142 equipment list 145 example 144 using 143 wireless Ethernet network access point equipment list...
... connecting to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search utility 47 updating drivers 183 Windows key 19 Windows Media Player 82, 95 wired Ethernet network creating a network 142 equipment list 145 example 144 using 143 wireless Ethernet network access point equipment list...