Start Here - Installation Guide
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... setup program. OS X: Make sure you install Epson Software Updater to receive firmware and software updates for instructions. 1 Make sure the product is required to set up your wireless connection. Make sure the product is dark. Any problems? The product's screen is turned on and securely ... has security enabled, make sure the 2.4 GHz network is fully extended. Setup is unsuccessful, you may need to print. • Use Epson Print Enabler (free from your network password (WEP key or WPA passphrase) correctly. Simply connect your printer and device to the same network and...
... setup program. OS X: Make sure you install Epson Software Updater to receive firmware and software updates for instructions. 1 Make sure the product is required to set up your wireless connection. Make sure the product is dark. Any problems? The product's screen is turned on and securely ... has security enabled, make sure the 2.4 GHz network is fully extended. Setup is unsuccessful, you may need to print. • Use Epson Print Enabler (free from your network password (WEP key or WPA passphrase) correctly. Simply connect your printer and device to the same network and...
Users Guide
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Purchase Epson Ink Cartridges...175 Ink Cartridge Part Numbers ...175 Removing and Installing Ink Cartridges 176 Printing with Black Ink and Expended Color Cartridges 180 Printing with ... Updates...199 Product Status Messages ...200 Running a Product Check ...202 Resetting Control Panel Defaults ...203 Solving Setup Problems ...204 Noise After Ink Installation ...205 Software Installation Problems ...205 Control Panel Setup Problems ...205 Solving Network Problems ...206 Product Cannot Connect to a Wireless Router or Access Point 206 Network Software Cannot Find Product on a Network...
Purchase Epson Ink Cartridges...175 Ink Cartridge Part Numbers ...175 Removing and Installing Ink Cartridges 176 Printing with Black Ink and Expended Color Cartridges 180 Printing with ... Updates...199 Product Status Messages ...200 Running a Product Check ...202 Resetting Control Panel Defaults ...203 Solving Setup Problems ...204 Noise After Ink Installation ...205 Software Installation Problems ...205 Control Panel Setup Problems ...205 Solving Network Problems ...206 Product Cannot Connect to a Wireless Router or Access Point 206 Network Software Cannot Find Product on a Network...
Users Guide
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...Product Icon Does Not Appear in Windows Taskbar 219 Error After Cartridge Replacement 219 Printing is Slow ...220 Solving Page Layout and Content Problems 221 Inverted Image...221 Too Many Copies Print ...222 Blank Pages Print ...222 Incorrect Margins on Printout...222 Border Appears on Borderless... Prints 223 Incorrect Characters Print...223 Incorrect Image Size or Position 224 Slanted Printout ...224 Solving Print Quality Problems ...225 White or Dark Lines in Printout ...225 Blurry or Smeared Printout ...226 Faint Printout or Printout Has Gaps 227 Grainy ...
...Product Icon Does Not Appear in Windows Taskbar 219 Error After Cartridge Replacement 219 Printing is Slow ...220 Solving Page Layout and Content Problems 221 Inverted Image...221 Too Many Copies Print ...222 Blank Pages Print ...222 Incorrect Margins on Printout...222 Border Appears on Borderless... Prints 223 Incorrect Characters Print...223 Incorrect Image Size or Position 224 Slanted Printout ...224 Solving Print Quality Problems ...225 White or Dark Lines in Printout ...225 Blurry or Smeared Printout ...226 Faint Printout or Printout Has Gaps 227 Grainy ...
Users Guide
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Windows 238 Uninstalling Product Software - Scanning Software Does Not Operate Correctly 230 Cannot Start Epson Scan 2 ...230 Solving Scanned Image Quality Problems 231 Image Consists of a Few Dots Only 232 Line of Dots Appears in All Scanned Images 232 Straight Lines in an Image Appear Crooked... Ripple Patterns Appear in an Image 234 Scanned Image Colors Do Not Match Original Colors 234 Scanned Image Edges are Cropped 235 Solving Memory Card Problems...235 Memory Card Does Not Fit Into a Slot 235 Cannot View or Print Photos from a Memory Card or Device 235 Cannot Transfer Photos ...
Windows 238 Uninstalling Product Software - Scanning Software Does Not Operate Correctly 230 Cannot Start Epson Scan 2 ...230 Solving Scanned Image Quality Problems 231 Image Consists of a Few Dots Only 232 Line of Dots Appears in All Scanned Images 232 Straight Lines in an Image Appear Crooked... Ripple Patterns Appear in an Image 234 Scanned Image Colors Do Not Match Original Colors 234 Scanned Image Edges are Cropped 235 Solving Memory Card Problems...235 Memory Card Does Not Fit Into a Slot 235 Cannot View or Print Photos from a Memory Card or Device 235 Cannot Transfer Photos ...
Users Guide
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If it does not, repeat these steps to select Settings and press the OK button. 3. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on the LCD screen. Press the home button, if necessary. 2. Select Network Settings and press the OK button. Select Network Status and press the OK button. 43 Press the arrow buttons to try again. You see this screen: 4. Your product should now display a WiFi symbol on a network. 1.
If it does not, repeat these steps to select Settings and press the OK button. 3. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on the LCD screen. Press the home button, if necessary. 2. Select Network Settings and press the OK button. Select Network Status and press the OK button. 43 Press the arrow buttons to try again. You see this screen: 4. Your product should now display a WiFi symbol on a network. 1.
Users Guide
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... status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you are connected to a network, the signal strength is also displayed. 5. Press the left or right arrow button to a network. Parent topic: Wi-Fi Networking...
... status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you are connected to a network, the signal strength is also displayed. 5. Press the left or right arrow button to a network. Parent topic: Wi-Fi Networking...
Users Guide
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... your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your product software. • OS X: Go to select Settings and press the...
... your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your product software. • OS X: Go to select Settings and press the...
Users Guide
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...Increases print speed and may solve other settings do not help. Allow Applications to Perform ICM Color Matching Allows applications to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Windows Once you have selected your print settings, you are ready to... 91 Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Windows Printing Your Document...
...Increases print speed and may solve other settings do not help. Allow Applications to Perform ICM Color Matching Allows applications to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Windows Once you have selected your print settings, you are ready to... 91 Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Windows Printing Your Document...
Users Guide
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... clean the nozzles only if print quality declines. Make sure there are no errors on your product. 1. If running these utilities does not solve the problem, you may not be able to clean the print head nozzles. Note: You cannot clean the print head if an ink cartridge is expended, and...
... clean the nozzles only if print quality declines. Make sure there are no errors on your product. 1. If running these utilities does not solve the problem, you may not be able to clean the print head nozzles. Note: You cannot clean the print head if an ink cartridge is expended, and...
Users Guide
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... or Apps screens, depending on your version of this manual or visit Epson's driver download site (U.S. Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of Windows. 199 downloads or Canadian downloads...
... or Apps screens, depending on your version of this manual or visit Epson's driver download site (U.S. Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of Windows. 199 downloads or Canadian downloads...
Users Guide
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... details, see your product by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Printer error. Turn the product off and on its LCD screen. Communication error. disabled. You can often diagnose problems with your documentation. 200 You need to replace the ... Turn the power off and then back on the screen. Paper Configuration is no paper jam, contact Epson for a paper jam. Parent topic: Solving Problems Related tasks Changing Automatic Update Options Product Status Messages You can continue printing until you have the replacement ...
... details, see your product by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Printer error. Turn the product off and on its LCD screen. Communication error. disabled. You can often diagnose problems with your documentation. 200 You need to replace the ... Turn the power off and then back on the screen. Paper Configuration is no paper jam, contact Epson for a paper jam. Parent topic: Solving Problems Related tasks Changing Automatic Update Options Product Status Messages You can continue printing until you have the replacement ...
Users Guide
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...-in the Auto Duplexer Where to your LCD screen, or lights on printed pages. The Epson Status Monitor, your product. Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in Web Config utility and update the root certificate for support. Please contact...
...-in the Auto Duplexer Where to your LCD screen, or lights on printed pages. The Epson Status Monitor, your product. Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in Web Config utility and update the root certificate for support. Please contact...
Users Guide
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... Check and press the OK button. 7. Press the arrow buttons to their factory defaults. Press the start button. Any operation problem you may have a problem. Parent topic: Solving Problems Resetting Control Panel Defaults If you can choose which settings to reset or reset them to select Settings and press the OK...the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem with settings on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is ...
... Check and press the OK button. 7. Press the arrow buttons to their factory defaults. Press the start button. Any operation problem you may have a problem. Parent topic: Solving Problems Resetting Control Panel Defaults If you can choose which settings to reset or reset them to select Settings and press the OK...the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem with settings on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is ...
Users Guide
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... one of these sections if you want to reset the selected settings. (Select No if you have problems while setting up your product. Select Yes to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings. • All except Network Settings: Resets all...
... one of these sections if you want to reset the selected settings. (Select No if you have problems while setting up your product. Select Yes to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings. • All except Network Settings: Resets all...
Users Guide
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...must charge its print head. Your product is still in progress, contact Epson for the panel. • To adjust the position of the control panel, carefully raise or lower it may not have problems while installing your product software, try these solutions: • Make sure...make sure your operating system. • Close any necessary cables are securely connected at both ends. Parent topic: Solving Setup Problems Software Installation Problems If you turn it on and any other programs, including screen savers and virus protection software, and install your product software ...
...must charge its print head. Your product is still in progress, contact Epson for the panel. • To adjust the position of the control panel, carefully raise or lower it may not have problems while installing your product software, try these solutions: • Make sure...make sure your operating system. • Close any necessary cables are securely connected at both ends. Parent topic: Solving Setup Problems Software Installation Problems If you turn it on and any other programs, including screen savers and virus protection software, and install your product software ...
Users Guide
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...select one of the WPS options from your computer or another device. • You may cause loss of your 2.4 GHz router or access point. Epson is not responsible for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home ...add your product's MAC address to your router's address list. Avoid placing your internet service provider for instructions. • Verify that you have problems setting up or recovering data and settings during or after the warranty period. See your router documentation or contact your product near a microwave oven, ...
...select one of the WPS options from your computer or another device. • You may cause loss of your 2.4 GHz router or access point. Epson is not responsible for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home ...add your product's MAC address to your router's address list. Avoid placing your internet service provider for instructions. • Verify that you have problems setting up or recovering data and settings during or after the warranty period. See your router documentation or contact your product near a microwave oven, ...
Users Guide
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... your wireless access point is restricting the available wireless channels. If necessary, delete the existing DIRECT-xxxxxxxx connection settings from the Epson website using and any required password or passphrase for instructions. See your product is using the instructions on a network, try ...may have been changed. Download your product software from your product on the Start Here sheet. 207 Parent topic: Solving Network Problems Related topics Wi-Fi Networking Network Software Cannot Find Product on your network name (SSID) contains non-ASCII characters. Your product...
... your wireless access point is restricting the available wireless channels. If necessary, delete the existing DIRECT-xxxxxxxx connection settings from the Epson website using and any required password or passphrase for instructions. See your product is using the instructions on a network, try ...may have been changed. Download your product software from your product on the Start Here sheet. 207 Parent topic: Solving Network Problems Related topics Wi-Fi Networking Network Software Cannot Find Product on your network name (SSID) contains non-ASCII characters. Your product...
Users Guide
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... Network 2.4 GHz and Home Network 5 GHz. If your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi-Fi Networking 208 Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi-Fi Networking Product Does Not Appear in OS...
... Network 2.4 GHz and Home Network 5 GHz. If your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi-Fi Networking 208 Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi-Fi Networking Product Does Not Appear in OS...
Users Guide
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... correct. Avoid placing your router or access point. If it is slow, print a network status sheet and check the signal strength. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi-Fi Networking 209 See your router documentation or contact your...
... correct. Avoid placing your router or access point. If it is slow, print a network status sheet and check the signal strength. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi-Fi Networking 209 See your router documentation or contact your...
Users Guide
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...Cleaning Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, ...8226; Make sure your product is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. 211 Then clean the print head,... solutions if you have problems copying with your product. This is level (not tilted). Parent topic: Solving Network Problems Related topics Wi-Fi Networking Scanning Solving Copying Problems Check these solutions: ...
...Cleaning Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, ...8226; Make sure your product is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. 211 Then clean the print head,... solutions if you have problems copying with your product. This is level (not tilted). Parent topic: Solving Network Problems Related topics Wi-Fi Networking Scanning Solving Copying Problems Check these solutions: ...