Technical Reference Guide
Page 5
... locations subject to high humidity or dust levels. Restriction of Use When this product is wrong, immediately consult with water. Leaving the ink as transportation devices related to aviation, rail, marine, automotive etc.; various safety devices etc.; The product may break or cause injury if it... and burning. Be sure to set this product before leaving it unused for an extended period. Do not remove the ink cartridge from heavy impacts. If something is used for a long period. Excessive humidity and dust may cause printing malfunction. Do not disassemble...
... locations subject to high humidity or dust levels. Restriction of Use When this product is wrong, immediately consult with water. Leaving the ink as transportation devices related to aviation, rail, marine, automotive etc.; various safety devices etc.; The product may break or cause injury if it... and burning. Be sure to set this product before leaving it unused for an extended period. Do not remove the ink cartridge from heavy impacts. If something is used for a long period. Excessive humidity and dust may cause printing malfunction. Do not disassemble...
Technical Reference Guide
Page 7
... FEED button...16 CUT button...17 Cleaning button ...17 STATUS SHEET button ...17 LCD contrast adjustment button ...18 Connectors...18 ■ Status/Error Indications ...19 Ink Cartridge and Maintenance Box Status 21 Beeper ...22 ■ Auto nozzle check system 23 ■ Drivers, Utilities ...26 Drivers...26 Utilities...26 ■ Restrictions ...28...
... FEED button...16 CUT button...17 Cleaning button ...17 STATUS SHEET button ...17 LCD contrast adjustment button ...18 Connectors...18 ■ Status/Error Indications ...19 Ink Cartridge and Maintenance Box Status 21 Beeper ...22 ■ Auto nozzle check system 23 ■ Drivers, Utilities ...26 Drivers...26 Utilities...26 ■ Restrictions ...28...
Technical Reference Guide
Page 8
......48 Setting Procedure...48 Function of the DIP Switches...49 ■ Setting the Printer Driver ...50 Banding Reduction ...50 TM-C3500 PrinterSetting ...52 Setting EPSON Status Monitor 3...54 Handling 61 ■ Replacing the Ink Cartridge 61 ■ Replacing Maintenance Box 64 ■ Replacing Roll Paper with Fanfold Paper 66 ■ Replacing Fanfold Paper...
......48 Setting Procedure...48 Function of the DIP Switches...49 ■ Setting the Printer Driver ...50 Banding Reduction ...50 TM-C3500 PrinterSetting ...52 Setting EPSON Status Monitor 3...54 Handling 61 ■ Replacing the Ink Cartridge 61 ■ Replacing Maintenance Box 64 ■ Replacing Roll Paper with Fanfold Paper 66 ■ Replacing Fanfold Paper...
Technical Reference Guide
Page 10
... Appendix 201 ■ Product Specifications ...201 Hardware Requirements...203 Printing Specifications...203 Paper Specifications ...204 Print Area and Cutting Position...215 Paper Ejection Tray...236 Ink Cartridge ...236 Maintenance Box...237 Electrical Characteristics...237 Environmental Conditions ...238 External Dimensions...239 ■ Restrictions ...240 10
... Appendix 201 ■ Product Specifications ...201 Hardware Requirements...203 Printing Specifications...203 Paper Specifications ...204 Print Area and Cutting Position...215 Paper Ejection Tray...236 Ink Cartridge ...236 Maintenance Box...237 Electrical Characteristics...237 Environmental Conditions ...238 External Dimensions...239 ■ Restrictions ...240 10
Technical Reference Guide
Page 11
... paper (Blackmark), Full-page label, Transparent full-page label, Die-cut label, Transparent die-cut Label. • System to prevent ink from smearing out of the printable area such as on -demand label printing. Chapter 1 Product Overview Product Overview This chapter describes features ...and specifications of the product. Features The TM-C3500 series (TM-C3500/ TM-C3510/ TM-C3520) are a 4-color ink jet printer that offers high speed easy operability and high reliability required for on the backing paper of ...
... paper (Blackmark), Full-page label, Transparent full-page label, Die-cut label, Transparent die-cut Label. • System to prevent ink from smearing out of the printable area such as on -demand label printing. Chapter 1 Product Overview Product Overview This chapter describes features ...and specifications of the product. Features The TM-C3500 series (TM-C3500/ TM-C3510/ TM-C3520) are a 4-color ink jet printer that offers high speed easy operability and high reliability required for on the backing paper of ...
Technical Reference Guide
Page 13
...supports the customer's printing application development is equipped by default. This product can be used from Windows applications (except for no media or low ink, error, end of a computer or a network printer. • The auto-cutter is available. Notifications are equipped by default. How ... font and can print high quality barcodes with another printer, you can be used from a .NET environment application. 1 • EPSON Inkjet Label Printer SDK (using a USB printer, because a new print queue is generated when the damaged printer is replaced with superior readability.
...supports the customer's printing application development is equipped by default. This product can be used from Windows applications (except for no media or low ink, error, end of a computer or a network printer. • The auto-cutter is available. Notifications are equipped by default. How ... font and can print high quality barcodes with another printer, you can be used from a .NET environment application. 1 • EPSON Inkjet Label Printer SDK (using a USB printer, because a new print queue is generated when the damaged printer is replaced with superior readability.
Technical Reference Guide
Page 14
Parts Name and Function Front Power switch cover Power switch Release lever Paper ejection guide Paper ejection table Control panel Paper ejection tray Paper ejection guide lock Roll paper cover Control panel Power LED Status LED Paper LED Ink LED Ink cartridge cover CUT button LCD Cleaning button DIP switches Paper FEED button LCD contrast adjustment button 14
Parts Name and Function Front Power switch cover Power switch Release lever Paper ejection guide Paper ejection table Control panel Paper ejection tray Paper ejection guide lock Roll paper cover Control panel Power LED Status LED Paper LED Ink LED Ink cartridge cover CUT button LCD Cleaning button DIP switches Paper FEED button LCD contrast adjustment button 14
Technical Reference Guide
Page 18
... adjusted value saved last time is applied. LCD contrast adjustment button Adjusts the LCD contrast. The LCD contrast adjustment button is located under the ink cartridge cover. The adjusted value is turned on the lower rear of the printer. • Power supply connector: Connects cable of the AC adapter...
... adjusted value saved last time is applied. LCD contrast adjustment button Adjusts the LCD contrast. The LCD contrast adjustment button is located under the ink cartridge cover. The adjusted value is turned on the lower rear of the printer. • Power supply connector: Connects cable of the AC adapter...
Technical Reference Guide
Page 19
... methods, see "Troubleshooting" on page 139 or the help for the driver. (For details on how to display HELP for EPSON Printers, see the help for the error. The LCD display language can be switched with the DIP switches. POWER OFF...lighting/flashing and LCD indication. ROLL COVER OPEN Roll paper cover open (*) INK COVER OPEN Ink cartridge cover open (*) NO INK CARTRIDGE No ink cartridge (*) INK READ ERROR Ink cartridge read error (*) 19 READY In ready - - INK CHARGING In ink charging - HEAD MAINTENANCE In print head maintenance state - PAPER REMOVAL ER ...
... methods, see "Troubleshooting" on page 139 or the help for the driver. (For details on how to display HELP for EPSON Printers, see the help for the error. The LCD display language can be switched with the DIP switches. POWER OFF...lighting/flashing and LCD indication. ROLL COVER OPEN Roll paper cover open (*) INK COVER OPEN Ink cartridge cover open (*) NO INK CARTRIDGE No ink cartridge (*) INK READ ERROR Ink cartridge read error (*) 19 READY In ready - - INK CHARGING In ink charging - HEAD MAINTENANCE In print head maintenance state - PAPER REMOVAL ER ...
Technical Reference Guide
Page 20
... updating (*) UPDATING Complete the firmware updating (*) UPDATING Failure in firmware updating (*) * Recovery method: See "Troubleshooting" on page 139. 20 NO MAINT BOX No maintenance box (*) - - INK LOW Ink cartridge low - - M/B NEAR FULL Maintenance box near full - - REPLACE MAINT B Replace maintenance box (*) - - - - / : Lit up / : Blinking LED Status Power Paper - - : Off - : No change ## : Error...
... updating (*) UPDATING Complete the firmware updating (*) UPDATING Failure in firmware updating (*) * Recovery method: See "Troubleshooting" on page 139. 20 NO MAINT BOX No maintenance box (*) - - INK LOW Ink cartridge low - - M/B NEAR FULL Maintenance box near full - - REPLACE MAINT B Replace maintenance box (*) - - - - / : Lit up / : Blinking LED Status Power Paper - - : Off - : No change ## : Error...
Technical Reference Guide
Page 21
... read error" Display for "No maintenance box" Display for the ink cartridge (black ink, cyan ink, magenta ink, yellow ink) 1 Display of the ink cartridge, maintenance box status Displays the status of ink cartridges and maintenance box with icons. Chapter 1 Product Overview Ink Cartridge and Maintenance Box Status You can check the status of the...
... read error" Display for "No maintenance box" Display for the ink cartridge (black ink, cyan ink, magenta ink, yellow ink) 1 Display of the ink cartridge, maintenance box status Displays the status of ink cartridges and maintenance box with icons. Chapter 1 Product Overview Ink Cartridge and Maintenance Box Status You can check the status of the...
Technical Reference Guide
Page 22
... event Sound the beeper on an error Service required Printer error Roll paper cover open Ink cartridge cover open Replace ink cartridge No ink cartridge Until the Ink cartridge read error 3 5 seconds error factor Maintenance box cover open is not in the below table. "Notification" is...
... event Sound the beeper on an error Service required Printer error Roll paper cover open Ink cartridge cover open Replace ink cartridge No ink cartridge Until the Ink cartridge read error 3 5 seconds error factor Maintenance box cover open is not in the below table. "Notification" is...
Technical Reference Guide
Page 23
... Performed After cleaning the print head Performed Performed Performed Not Performed After closing the roll paper Performed cover Performed Performed Not Performed After closing the ink cartridge cover Performed Performed Performed Not Performed After closing the maintenance box cover Performed Performed Performed Not Performed After detecting a shock Performed Performed Performed Not...
... Performed After cleaning the print head Performed Performed Performed Not Performed After closing the roll paper Performed cover Performed Performed Not Performed After closing the ink cartridge cover Performed Performed Performed Not Performed After closing the maintenance box cover Performed Performed Performed Not Performed After detecting a shock Performed Performed Performed Not...
Technical Reference Guide
Page 25
.... This "Auto nozzle check" system cannot detect 100% of dot missing cases. In cases extremely high reliability and safety is required, Epson recommends the use of font constructed of 3 vertical dots or more in the cleaning. In [Anti-missing Dot Mode], [Anti-missing Read Mode],... also used in "Anti-missing Dot Mode" or "Anti-missing Read Mode" to prevent misreadings due to missing dots or ink drop distortions. If an unfixable clogged nozzle occurs during auto cleaning after missing dot detection, the following operations will be performed. ...
.... This "Auto nozzle check" system cannot detect 100% of dot missing cases. In cases extremely high reliability and safety is required, Epson recommends the use of font constructed of 3 vertical dots or more in the cleaning. In [Anti-missing Dot Mode], [Anti-missing Read Mode],... also used in "Anti-missing Dot Mode" or "Anti-missing Read Mode" to prevent misreadings due to missing dots or ink drop distortions. If an unfixable clogged nozzle occurs during auto cleaning after missing dot detection, the following operations will be performed. ...
Technical Reference Guide
Page 28
...or turn off the breaker while the printer's power is still on. • Printing on the paper or ink may cause print stains. When you are not using the printer after installing ink cartridges, make sure you touch it. Also, printing on glossy paper may cause finger prints on water-repellent ...paper such as art paper, which is slow-drying, may adhere to avoid ink from drying. Select paper before use so that print stains do not occur. 28 Restrictions • If you turn off the product using the power...
...or turn off the breaker while the printer's power is still on. • Printing on the paper or ink may cause print stains. When you are not using the printer after installing ink cartridges, make sure you touch it. Also, printing on glossy paper may cause finger prints on water-repellent ...paper such as art paper, which is slow-drying, may adhere to avoid ink from drying. Select paper before use so that print stains do not occur. 28 Restrictions • If you turn off the product using the power...
Technical Reference Guide
Page 30
The items included in the package. Checking the Items Included in the Package When using the printer for the first time, check the items included in the package are as follows: A B C D E F G H User' s Manual I J K L A TM-C3500 Series D Ink cartridge G Paper ejection tray J Label roll paper B Dedicated AC adapter C AC cable *1 E Maintenance box F USB cable H Paper feed guide *2 I Power switch cover K User's Manual L CD-ROM *1 The AC cable may not be included with the product. *2 Attached on the rear of the fanfold paper cover. 30
The items included in the package. Checking the Items Included in the Package When using the printer for the first time, check the items included in the package are as follows: A B C D E F G H User' s Manual I J K L A TM-C3500 Series D Ink cartridge G Paper ejection tray J Label roll paper B Dedicated AC adapter C AC cable *1 E Maintenance box F USB cable H Paper feed guide *2 I Power switch cover K User's Manual L CD-ROM *1 The AC cable may not be included with the product. *2 Attached on the rear of the fanfold paper cover. 30
Technical Reference Guide
Page 31
... Notes on Installation FPLQFK FPLQFK 2 • The printer must be installed horizontally. • Leave enough space in front of the printer for the ink cartridge cover and the roll paper cover to be fully opened. • Do not place the printer in an appropriate location with sufficient space around...
... Notes on Installation FPLQFK FPLQFK 2 • The printer must be installed horizontally. • Leave enough space in front of the printer for the ink cartridge cover and the roll paper cover to be fully opened. • Do not place the printer in an appropriate location with sufficient space around...
Technical Reference Guide
Page 48
... turning the power on or completing reset by the interface. 1 Make sure the power supply for the printer is turned OFF. 2 Open the ink cartridge cover and remove the DIP switch cover. 3 Set the DIP switches, using the tip of the buzzer Setting Procedure Follow the steps below ...changing the LCD display language • When changing the volume of a tool, such as a small screwdriver. 4 Attach the DIP switch cover, and close the ink cartridge cover. 48 CAUTION Turn the power off before removing the DIP switch cover. Otherwise, a short-circuit may cause the printer to change the...
... turning the power on or completing reset by the interface. 1 Make sure the power supply for the printer is turned OFF. 2 Open the ink cartridge cover and remove the DIP switch cover. 3 Set the DIP switches, using the tip of the buzzer Setting Procedure Follow the steps below ...changing the LCD display language • When changing the volume of a tool, such as a small screwdriver. 4 Attach the DIP switch cover, and close the ink cartridge cover. 48 CAUTION Turn the power off before removing the DIP switch cover. Otherwise, a short-circuit may cause the printer to change the...
Technical Reference Guide
Page 53
Option Media source Settings Option 53 Chapter 2 Setup From TM-C3500 PrinterSetting, you can change the following printer settings: Item Description General Media source settings Media source settings Media detection... Check Mode Printer Operation Settings Paper Loading Settings Notification Settings Beep Notification Setting at an Error LED Notification Setting at Ink Low Notification Setting at a Media Size Error Advanced Panel Button Settings Enable/Disable the Feed Button Enable/Disable the Cut...
Option Media source Settings Option 53 Chapter 2 Setup From TM-C3500 PrinterSetting, you can change the following printer settings: Item Description General Media source settings Media source settings Media detection... Check Mode Printer Operation Settings Paper Loading Settings Notification Settings Beep Notification Setting at an Error LED Notification Setting at Ink Low Notification Setting at a Media Size Error Advanced Panel Button Settings Enable/Disable the Feed Button Enable/Disable the Cut...
Technical Reference Guide
Page 54
In addition, when a fatal error occurs, an error window is displayed. [Not use EPSON Status Monitor 3] is used, the paper type and the ink level are displayed on the EPSON Status Monitor 3 Settings window in Driver Utilities. 54 however, if a fatal error occurs, an error window can be displayed. Use/Not use EPSON Status Monitor 3 [Not use ] is set by default setting; Setting EPSON Status Monitor 3 When EPSON Status Monitor 3 is set by default setting. [Notification Settings for Fatal Errors] is displayed on a popup window when printing.
In addition, when a fatal error occurs, an error window is displayed. [Not use EPSON Status Monitor 3] is used, the paper type and the ink level are displayed on the EPSON Status Monitor 3 Settings window in Driver Utilities. 54 however, if a fatal error occurs, an error window can be displayed. Use/Not use EPSON Status Monitor 3 [Not use ] is set by default setting; Setting EPSON Status Monitor 3 When EPSON Status Monitor 3 is set by default setting. [Notification Settings for Fatal Errors] is displayed on a popup window when printing.