Printer Basics
Page 89
... to quickly select the EPSON Stylus Photo 2200 in for help with your Macintosh, then see the information below : Service World Wide Web Automated Telephone Services Access From the Internet, you can reach EPSON Support at product documentation, access troubleshooting information, and receive technical...printer, Film Factory, or the P.I.M. To use these services, you need help services are available 24 hours a day, seven days a week. Open the Applications folder, then the Utilities folder. 2. Your EPSON SoundAdvice SM Express Code is 70375. Select Print Center, select SP 2200...
... to quickly select the EPSON Stylus Photo 2200 in for help with your Macintosh, then see the information below : Service World Wide Web Automated Telephone Services Access From the Internet, you can reach EPSON Support at product documentation, access troubleshooting information, and receive technical...printer, Film Factory, or the P.I.M. To use these services, you need help services are available 24 hours a day, seven days a week. Open the Applications folder, then the Utilities folder. 2. Your EPSON SoundAdvice SM Express Code is 70375. Select Print Center, select SP 2200...
Printer Basics
Page 100
...Grainy prints, 79 H Head Cleaning utility, 57 to 59 Help EPSON, 83 to 84 see also Printer Information Center and Troubleshooting High Speed setting, 77 to 78 I ICM (Image Color Matching) setting, 56, 79 Incorrect characters, 81 colors, 79 margins, 81 Ink cartridge confirming swapped, 64 to 65... level of ink in, 21, 27, 60 Matte Black, optional, 59 to 60, 63 to 64 ordering, 60 to 61 Photo...
...Grainy prints, 79 H Head Cleaning utility, 57 to 59 Help EPSON, 83 to 84 see also Printer Information Center and Troubleshooting High Speed setting, 77 to 78 I ICM (Image Color Matching) setting, 56, 79 Incorrect characters, 81 colors, 79 margins, 81 Ink cartridge confirming swapped, 64 to 65... level of ink in, 21, 27, 60 Matte Black, optional, 59 to 60, 63 to 64 ordering, 60 to 61 Photo...
Printer Basics
Page 103
...28 to 91 Watercolor Paper - Slow printing, 77 Smeared printout, 10, 78 Software installation problems, solving, 76 photo, 3 to 4 reinstalling, 82 to 83 summary, 3 to 4 uninstalling, 82 to 83 SoundAdvice, 83 Source ...T Technical support, 83 to 84 Testing printer, 75 Text & Image setting, 21 Text setting, 21 Thick paper, 17 to 18, 74, 80 Transporting printer, 70 to 71 Troubleshooting, 73 to 84 Type setting envelopes, ...to 59 Print Head Alignment, 65 to 67 Printer and Option Information, 16, 64, 68 V Velvet Fine Art Paper, 10, 17 to 18, 32 Vivid Color setting, EPSON, 79 W Warranty, 90 to 29 default...
...28 to 91 Watercolor Paper - Slow printing, 77 Smeared printout, 10, 78 Software installation problems, solving, 76 photo, 3 to 4 reinstalling, 82 to 83 summary, 3 to 4 uninstalling, 82 to 83 SoundAdvice, 83 Source ...T Technical support, 83 to 84 Testing printer, 75 Text & Image setting, 21 Text setting, 21 Thick paper, 17 to 18, 74, 80 Transporting printer, 70 to 71 Troubleshooting, 73 to 84 Type setting envelopes, ...to 59 Print Head Alignment, 65 to 67 Printer and Option Information, 16, 64, 68 V Velvet Fine Art Paper, 10, 17 to 18, 32 Vivid Color setting, EPSON, 79 W Warranty, 90 to 29 default...
User Manual (Epson StylusRIP Professional Software)
Page 3
Paper Setting 43 Print Setting 43 Using Color Manager Dialog Box 44 CMYK 44 RGB 45 Media 45 Using the Device Options Menu 47 Media Type 47 Resolution 48 Ink 48 High Speed ... 49 Super MicroWeave 49 Paper Source 49 No Margin 49 Changing the Graphics Resolution setting 50 Chapter 3 Troubleshooting Troubleshooting Hints 54 Cannot select a printer when starting StylusRIP Professional 54 Getting the Best Possible Print Quality 55 Printer prints out illegible type or characters 56 Wrong fonts or jagged type 56 StylusRIP Professional takes a long...
Paper Setting 43 Print Setting 43 Using Color Manager Dialog Box 44 CMYK 44 RGB 45 Media 45 Using the Device Options Menu 47 Media Type 47 Resolution 48 Ink 48 High Speed ... 49 Super MicroWeave 49 Paper Source 49 No Margin 49 Changing the Graphics Resolution setting 50 Chapter 3 Troubleshooting Troubleshooting Hints 54 Cannot select a printer when starting StylusRIP Professional 54 Getting the Best Possible Print Quality 55 Printer prints out illegible type or characters 56 Wrong fonts or jagged type 56 StylusRIP Professional takes a long...
User Manual (Epson StylusRIP Professional Software)
Page 54
... Windows Driver is already installed. Cannot select a printer when starting StylusRIP Professional Check whether or not the EPSON Standard Windows Driver that has been shipped with the printer attached is already installed, check whether or not you are encountering. Troubleshooting Hints This section includes the most common problems StylusRIP Professional users may include several...
... Windows Driver is already installed. Cannot select a printer when starting StylusRIP Professional Check whether or not the EPSON Standard Windows Driver that has been shipped with the printer attached is already installed, check whether or not you are encountering. Troubleshooting Hints This section includes the most common problems StylusRIP Professional users may include several...
Service Manual
Page 4
...that is necessary to a specific subject, or comment on the results achieved through a previous action. ADJUSTMENT Provides Epson-approved methods for the troubleshooting. Be aware of the product. CHAPTER 3. The instructions and procedures included herein are used throughout this Manual This ...manual consists of the printer. PRODUCT DESCRIPTIONS Provides a general overview and specifications of all symbols when they are ...
...that is necessary to a specific subject, or comment on the results achieved through a previous action. ADJUSTMENT Provides Epson-approved methods for the troubleshooting. Be aware of the product. CHAPTER 3. The instructions and procedures included herein are used throughout this Manual This ...manual consists of the printer. PRODUCT DESCRIPTIONS Provides a general overview and specifications of all symbols when they are ...
Service Manual
Page 6
...36 1.4 Casing Specifications 37 1.5 Accessories 37 1.6 Environment Specification Items 38 Chapter 2 OPERATING PRINCIPLES 2.1 Overview 40 2.2 Printer Mechanism 40 2.2.1 Carriage Mechanism 41 2.2.2 Print Mode 44 2.2.3 Paper Feeding Mechanism 48 2.2.4 Paper Loading Mechanism 54 ...Circuit Operating Principle 67 2.3.2 C387MAIN Circuit Operating Principle 68 Chapter 3 TROUBLESHOOTING 3.1 Overview 70 3.2 Error Indications and Fault Occurrence Causes 70 3.3 Troubleshooting 78 3.3.1 Superficial Phenomenon-Based Troubleshooting 104 3.4 EEPROM Data Analysis 114 Chapter 4 disassembly and assembly ...
...36 1.4 Casing Specifications 37 1.5 Accessories 37 1.6 Environment Specification Items 38 Chapter 2 OPERATING PRINCIPLES 2.1 Overview 40 2.2 Printer Mechanism 40 2.2.1 Carriage Mechanism 41 2.2.2 Print Mode 44 2.2.3 Paper Feeding Mechanism 48 2.2.4 Paper Loading Mechanism 54 ...Circuit Operating Principle 67 2.3.2 C387MAIN Circuit Operating Principle 68 Chapter 3 TROUBLESHOOTING 3.1 Overview 70 3.2 Error Indications and Fault Occurrence Causes 70 3.3 Troubleshooting 78 3.3.1 Superficial Phenomenon-Based Troubleshooting 104 3.4 EEPROM Data Analysis 114 Chapter 4 disassembly and assembly ...
Service Manual
Page 70
... parallel interface, communication can be made if Fatal error occurs. Error Indications and Fault Occurrence Causes Printer Condition Communication Error Power - Mismatch between the printer driver and product 2. EPSON Stylus PHOTO 2100/2200 Revision B 3.1 Overview This chapter describes unit-level troubleshooting. 3.2 Error Indications and Fault Occurrence Causes This section explains the LED indications, EPW3 messages and fault...
... parallel interface, communication can be made if Fatal error occurs. Error Indications and Fault Occurrence Causes Printer Condition Communication Error Power - Mismatch between the printer driver and product 2. EPSON Stylus PHOTO 2100/2200 Revision B 3.1 Overview This chapter describes unit-level troubleshooting. 3.2 Error Indications and Fault Occurrence Causes This section explains the LED indications, EPW3 messages and fault...
Service Manual
Page 71
... and the Tray was ejected. (Only for Stylus PHOTO 2100) : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on 0.4sec off repetition : 0.2sec on + 0.2sec on + 0.2sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 71 "-"...The paper is detected in paper feeding operation. 3. Paper Out Error - On - EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Release Lever Error Indicators Power Paper - EPSON Printer Window 3 Fault Occurrence Cause This error is not set to the right Edge guide. 2.
... and the Tray was ejected. (Only for Stylus PHOTO 2100) : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on 0.4sec off repetition : 0.2sec on + 0.2sec on + 0.2sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 71 "-"...The paper is detected in paper feeding operation. 3. Paper Out Error - On - EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Release Lever Error Indicators Power Paper - EPSON Printer Window 3 Fault Occurrence Cause This error is not set to the right Edge guide. 2.
Service Manual
Page 72
Indicators Paper Blink Table 3-1. Paper Gap Error - EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Paper Jam Error Power - EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the printer judges that the Carriage made contact with the FF command or Paper switch. This error is detected when the paper remaining ...High speed Blink Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 72
Indicators Paper Blink Table 3-1. Paper Gap Error - EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Paper Jam Error Power - EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the printer judges that the Carriage made contact with the FF command or Paper switch. This error is detected when the paper remaining ...High speed Blink Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 72
Service Manual
Page 73
...color/ type combination not found in the specifications were inserted during ink change. Indicators Paper On Table 3-1. Example: If Photo-black is detected if the Ink cartridges of paper that were fed in the specifications. Ink Combination Error - - Error Indications and Fault Occurrence Causes Ink 1-7 - EPSON Stylus PHOTO 2100/2200 Revision B Printer... Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 73
...color/ type combination not found in the specifications were inserted during ink change. Indicators Paper On Table 3-1. Example: If Photo-black is detected if the Ink cartridges of paper that were fed in the specifications. Ink Combination Error - - Error Indications and Fault Occurrence Causes Ink 1-7 - EPSON Stylus PHOTO 2100/2200 Revision B Printer... Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 73
Service Manual
Page 74
... 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 74 Error Indications and Fault Occurrence Causes Indicators Paper - EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Ink Color Error Power - Ink Level Low Error - - Blink This error is detected if Ink end/low occurs...in the ink end status. "-" Blink Blink 2 CAUTION: If the EPW3 shows the error, printing can be continued until the printer is placed in color/type from the old Ink cartridge. Table 3-1.
... 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 74 Error Indications and Fault Occurrence Causes Indicators Paper - EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Ink Color Error Power - Ink Level Low Error - - Blink This error is detected if Ink end/low occurs...in the ink end status. "-" Blink Blink 2 CAUTION: If the EPW3 shows the error, printing can be continued until the printer is placed in color/type from the old Ink cartridge. Table 3-1.
Service Manual
Page 75
...Table 3-1. Any of the Ink cartridges is detected, a small amount of the following cases. 1. Error Indications and Fault Occurrence Causes Ink 1-7 On EPSON Printer Window 3 Fault Occurrence Cause This error is detected in either of ink remains in the Ink cartridge to protect the Printhead from printing operation. The... error) CAUTION: If Ink end error is not fitted or has come off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 75 EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Ink End Error Power -
...Table 3-1. Any of the Ink cartridges is detected, a small amount of the following cases. 1. Error Indications and Fault Occurrence Causes Ink 1-7 On EPSON Printer Window 3 Fault Occurrence Cause This error is detected in either of ink remains in the Ink cartridge to protect the Printhead from printing operation. The... error) CAUTION: If Ink end error is not fitted or has come off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 75 EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Ink End Error Power -
Service Manual
Page 76
EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Cutter Jam Error Power - Error Indications and Fault Occurrence Causes Ink 1-7 - Cutter Position Error Off Blink 2 Blink 2 This error is detected if the ... Blink Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 76 EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the paper cannot be cut properly due to overload during Cutter operation and...
EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Cutter Jam Error Power - Error Indications and Fault Occurrence Causes Ink 1-7 - Cutter Position Error Off Blink 2 Blink 2 This error is detected if the ... Blink Blink alternately 1 Blink alternately 2 : 0.1sec on + 0.1sec off repetition : 0.5sec on + 0.5sec off repetition : 0.5sec on + 0.5sec on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 76 EPSON Printer Window 3 Fault Occurrence Cause This error is detected if the paper cannot be cut properly due to overload during Cutter operation and...
Service Manual
Page 77
EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Maintenance Request Table 3-1. The PF motor does not rotate properly during PF motor operation. 3. The home position cannot be detected by the ASF sensor. The error detection timing is as follows. • At power-on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 77 Error Indications and Fault Occurrence...
EPSON Stylus PHOTO 2100/2200 Revision B Printer Condition Maintenance Request Table 3-1. The PF motor does not rotate properly during PF motor operation. 3. The home position cannot be detected by the ASF sensor. The error detection timing is as follows. • At power-on repetition TROUBLESHOOTING Error Indications and Fault Occurrence Causes 77 Error Indications and Fault Occurrence...
Service Manual
Page 78
... on page 79. Double Feed Error Refer to Table 3-3 "Phenomenon-Based Communication Error Check Points" on page 89. Ink Color Error Refer to Table 3-4 Phenomenon-Based Release Lever Error Check Points on page 90. Release Lever Error Refer to Table 3-10 ...Points on page 91. Maintenance Request Refer to Table 3-5 Phenomenon-Based Paper Out Error Check Points on page 95. EPSON Stylus PHOTO 2100/2200 Revision B 3.3 Troubleshooting After checking the printer LED and EPW3 error indications, you have found the fault location, refer to Chapter 4 "Disassembly and Reassembly" ...
... on page 79. Double Feed Error Refer to Table 3-3 "Phenomenon-Based Communication Error Check Points" on page 89. Ink Color Error Refer to Table 3-4 Phenomenon-Based Release Lever Error Check Points on page 90. Release Lever Error Refer to Table 3-10 ...Points on page 91. Maintenance Request Refer to Table 3-5 Phenomenon-Based Paper Out Error Check Points on page 95. EPSON Stylus PHOTO 2100/2200 Revision B 3.3 Troubleshooting After checking the printer LED and EPW3 error indications, you have found the fault location, refer to Chapter 4 "Disassembly and Reassembly" ...
Service Manual
Page 79
... the Main board. Troubleshooting 79 Check that the blue-lined pin of the Panel board correctly. Check that the connector cable of the Power supply board is board connected to the connector of the Power supply board connector cable is connected to CN15 on the Main board. EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. "Phenomenon...
... the Main board. Troubleshooting 79 Check that the blue-lined pin of the Panel board correctly. Check that the connector cable of the Power supply board is board connected to the connector of the Power supply board connector cable is connected to CN15 on the Main board. EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. "Phenomenon...
Service Manual
Page 80
... the PC and printer. 2. Change the Fuse (F1) for a new one . Check the connector cable of the Power supply board for wire break. 1. Interface cable 1. EPSON USB 1. driver installed in the PC. TROUBLESHOOTING Troubleshooting 80 Fuse (F1) At operation Connector cable Operation at all. Change the Interface cable for damage. 4. EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. Check...
... the PC and printer. 2. Change the Fuse (F1) for a new one . Check the connector cable of the Power supply board for wire break. 1. Interface cable 1. EPSON USB 1. driver installed in the PC. TROUBLESHOOTING Troubleshooting 80 Fuse (F1) At operation Connector cable Operation at all. Change the Interface cable for damage. 4. EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. Check...
Service Manual
Page 81
... the adjustment program, enter the correct model name (save 02 into E0). Connect the Stylus PHOTO 2100/2200 printer. 1. EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. Input the code given as the IEEE1394 QR label code is the Stylus PHOTO 2100/2200. 2. Install the Stylus PHOTO 2100/2200 printer installed. TROUBLESHOOTING Troubleshooting 81 "Phenomenon-Based Communication Error Check Points" Occurrence Timing Phenomenon Detail At operation Operation at...
... the adjustment program, enter the correct model name (save 02 into E0). Connect the Stylus PHOTO 2100/2200 printer. 1. EPSON Stylus PHOTO 2100/2200 Revision B Table 3-3. Input the code given as the IEEE1394 QR label code is the Stylus PHOTO 2100/2200. 2. Install the Stylus PHOTO 2100/2200 printer installed. TROUBLESHOOTING Troubleshooting 81 "Phenomenon-Based Communication Error Check Points" Occurrence Timing Phenomenon Detail At operation Operation at...
Service Manual
Page 82
... . TROUBLESHOOTING Troubleshooting 82 The Release lever is in the far position, or when the 1. the CD-R printing position. 2. Check that the Detection lever returns to the Release lever sensor and Main board (CN1) securely. Table 3-4. EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At power-on At power-on, the Paper guide of the Printer...
... . TROUBLESHOOTING Troubleshooting 82 The Release lever is in the far position, or when the 1. the CD-R printing position. 2. Check that the Detection lever returns to the Release lever sensor and Main board (CN1) securely. Table 3-4. EPSON Stylus PHOTO 2100/2200 Revision B Occurrence Timing Phenomenon Detail At power-on At power-on, the Paper guide of the Printer...