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... readable 135 Drivers 135 What Is a Driver 135 Identifying Drivers 136 Reinstalling Drivers and Utilities 136 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems 139 Restoring Your Operating System 140 Using Microsoft Windows System Restore . . . . 141 Starting System Restore 141 Using Dell™ PC Restore and Dell Factory Image...
... readable 135 Drivers 135 What Is a Driver 135 Identifying Drivers 136 Reinstalling Drivers and Utilities 136 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems 139 Restoring Your Operating System 140 Using Microsoft Windows System Restore . . . . 141 Starting System Restore 141 Using Dell™ PC Restore and Dell Factory Image...
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...dell.com tips, articles from technicians, and online NOTE: Select your region or business courses, frequently asked questions segment to discourage removal of the label. • Solutions - Certified drivers, patches, and software updates Finding Information 15 NOTE: As an increased security measure,the newly designed Microsoft Windows...with other Dell customers • Upgrades - Online discussion with technical support • Dell Technical Update Service - What Are You Looking For? • Microsoft Windows License Label Find It Here The label is Windows XP, this label...
...dell.com tips, articles from technicians, and online NOTE: Select your region or business courses, frequently asked questions segment to discourage removal of the label. • Solutions - Certified drivers, patches, and software updates Finding Information 15 NOTE: As an increased security measure,the newly designed Microsoft Windows...with other Dell customers • Upgrades - Online discussion with technical support • Dell Technical Update Service - What Are You Looking For? • Microsoft Windows License Label Find It Here The label is Windows XP, this label...
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... the taskbar. The software automatically detects your computer and operating 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your Service Tag or Product Type and Product Model, and click Go. 3 Scroll to personalize my desktop Microsoft Windows XP and Windows Vista Help and Support Center 1 Click Start→Help and Support. 2 Type a word...
... the taskbar. The software automatically detects your computer and operating 1 Go to support.dell.com and click Drivers & Downloads. 2 Enter your Service Tag or Product Type and Product Model, and click Go. 3 Scroll to personalize my desktop Microsoft Windows XP and Windows Vista Help and Support Center 1 Click Start→Help and Support. 2 Type a word...
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... your computer. Your operating system product key label is located on your DVD varies based on page 140 in the Microsoft® Windows® taskbar, and select Help. Finding Information 17 Find It Here • Information on your operating system, use the Operating ...already installed on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet. • How to reinstall drivers for select music players Dell QuickSet Help To view Dell QuickSet Help, right-click the QuickSet icon in your computer. To reinstall your operating system,...
... your computer. Your operating system product key label is located on your DVD varies based on page 140 in the Microsoft® Windows® taskbar, and select Help. Finding Information 17 Find It Here • Information on your operating system, use the Operating ...already installed on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet. • How to reinstall drivers for select music players Dell QuickSet Help To view Dell QuickSet Help, right-click the QuickSet icon in your computer. To reinstall your operating system,...
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... and the documentation that came with your computer is running the Windows Vista™ operating system, click the Windows Vista Start button , and click Network→Add a printer to start the Add Printer Wizard. 5 Install the printer driver if necessary. See "Reinstalling Drivers and Utilities" on your computer's operating system, a printer wizard may be...
... and the documentation that came with your computer is running the Windows Vista™ operating system, click the Windows Vista Start button , and click Network→Add a printer to start the Add Printer Wizard. 5 Install the printer driver if necessary. See "Reinstalling Drivers and Utilities" on your computer's operating system, a printer wizard may be...
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...higher than the display supports, the settings adjust automatically to offer the best performance with vision impairments. NOTE: Use only the Dell-installed video drivers, which are designed to the closest supported values. NOTE: As the resolution increases, icons and text appear smaller on the ...and change the appearance of images on the screen by your display, perform the steps in the following section that is using. Microsoft® Windows® XP 1 Click Start→Settings→Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click...
...higher than the display supports, the settings adjust automatically to offer the best performance with vision impairments. NOTE: Use only the Dell-installed video drivers, which are designed to the closest supported values. NOTE: As the resolution increases, icons and text appear smaller on the ...and change the appearance of images on the screen by your display, perform the steps in the following section that is using. Microsoft® Windows® XP 1 Click Start→Settings→Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click...
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... adjust automatically to decrease/increase the screen resolution. 4 Click How do I get the best display? NOTE: Use only the Dell-installed video drivers, which are designed to the previous settings if needed. As you choose a resolution or color palette that corresponds to appear larger...display settings, make a note of images on the screen. Windows Vista™ 1 Click the Windows Vista Start button , and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under Resolution, slide the slide bar to the left/right...
... adjust automatically to decrease/increase the screen resolution. 4 Click How do I get the best display? NOTE: Use only the Dell-installed video drivers, which are designed to the previous settings if needed. As you choose a resolution or color palette that corresponds to appear larger...display settings, make a note of images on the screen. Windows Vista™ 1 Click the Windows Vista Start button , and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under Resolution, slide the slide bar to the left/right...
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This section provides general procedures for connecting to a network. Your wireless network card requires specific software and drivers for connecting to a network using wireless technology. For information on the type of wireless network card installed in "Wireless Local Area ...Network" on your computer and a network (for your computer is removed or corrupted, follow the instructions in the Windows notification area. Thereafter, whenever you log on the navigation bar at support.dell.com. To connect to the network: 1 Click Start , and then click Network. 2 Click Network and ...
This section provides general procedures for connecting to a network. Your wireless network card requires specific software and drivers for connecting to a network using wireless technology. For information on the type of wireless network card installed in "Wireless Local Area ...Network" on your computer and a network (for your computer is removed or corrupted, follow the instructions in the Windows notification area. Thereafter, whenever you log on the navigation bar at support.dell.com. To connect to the network: 1 Click Start , and then click Network. 2 Click Network and ...
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... to be powered down completely. to start the Dell Diagnostics from the diagnostics utility partition on your Drivers and Utilities media. If the Pre-boot System Assessment completes successfully, you see the Microsoft® Windows® desktop, then shut down the error code(s) and contact Dell. NOTE: Before attempting option B, the computer must be...
... to be powered down completely. to start the Dell Diagnostics from the diagnostics utility partition on your Drivers and Utilities media. If the Pre-boot System Assessment completes successfully, you see the Microsoft® Windows® desktop, then shut down the error code(s) and contact Dell. NOTE: Before attempting option B, the computer must be...
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...CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media. 2 Shut down -arrow keys to start the Drivers and Utilities menu, and then press . 7 Select Run the 32 Bit Dell Diagnostics from the menu that appears, and then ...Troubleshooting 109 NOTE: Keyboard failure may result when a key on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your computer. 8 At the Dell Diagnostics Main Menu, select the test you want to exit the...
...CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media. 2 Shut down -arrow keys to start the Drivers and Utilities menu, and then press . 7 Select Run the 32 Bit Dell Diagnostics from the menu that appears, and then ...Troubleshooting 109 NOTE: Keyboard failure may result when a key on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your computer. 8 At the Dell Diagnostics Main Menu, select the test you want to exit the...
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... protection (your computer meets the minimum hardware requirements needed to use a video enhancement technology that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK ... your computer. • Ensure that the program is restricted. For more information, go to scan the computer and remove spyware. Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to them. Troubleshooting 125 C A N N O T P L A Y S O M E M E D I A F I L E S - ADJUSTING THE...
... protection (your computer meets the minimum hardware requirements needed to use a video enhancement technology that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK ... your computer. • Ensure that the program is restricted. For more information, go to scan the computer and remove spyware. Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to them. Troubleshooting 125 C A N N O T P L A Y S O M E M E D I A F I L E S - ADJUSTING THE...
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... U M E C O N T R O L - A D J U S T T H E W I V E R - Troubleshooting 131 VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - R E I N S T A L L T H E S O U N D ( A U D I O ) D R I N G K E Y B O A R D S H O R T C U T S - See "Reinstalling Drivers and Utilities" on page 169 as you begin any of your scanner is not muted. If your screen. If the scanner is not muted. Press ... that the volume is turned up and that the sound is listed, Windows recognizes the scanner. Windows XP 1 Click Start→Control Panel→Printers and Other Hardware→Scanners...
... U M E C O N T R O L - A D J U S T T H E W I V E R - Troubleshooting 131 VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - R E I N S T A L L T H E S O U N D ( A U D I O ) D R I N G K E Y B O A R D S H O R T C U T S - See "Reinstalling Drivers and Utilities" on page 169 as you begin any of your scanner is not muted. If your screen. If the scanner is not muted. Press ... that the volume is turned up and that the sound is listed, Windows recognizes the scanner. Windows XP 1 Click Start→Control Panel→Printers and Other Hardware→Scanners...
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... from the speakers is working by testing it and connect the mouse directly to check for damage, then firmly reconnect the cable. Windows XP 1 Click Start→Control Panel→Printers and Other Hardware→Mouse. 2 Try adjusting the settings. EL I M I ...DELL D I A G N O S T I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS - Windows Vista 1 Click Start →Control Panel→Hardware and Sound→Mouse. 2 Adjust the settings, as a lamp. Turn off . See "Reinstalling Drivers...
... from the speakers is working by testing it and connect the mouse directly to check for damage, then firmly reconnect the cable. Windows XP 1 Click Start→Control Panel→Printers and Other Hardware→Mouse. 2 Try adjusting the settings. EL I M I ...DELL D I A G N O S T I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS - Windows Vista 1 Click Start →Control Panel→Hardware and Sound→Mouse. 2 Adjust the settings, as a lamp. Turn off . See "Reinstalling Drivers...
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...S E T U P P R O G R A M S E T T I V E R - To test the mouse controller (which affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on page 136. TEST THE ELECTRICAL OUTLET - TEST THE M O U S E C O N T R O L L E R - Check the AC adapter cable connections. R E I N S T A L L T H E ... light is working by testing it . See "Reinstalling Drivers and Utilities" on page 107. TO VERIFY THAT THE... the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to power your computer, the ...
...S E T U P P R O G R A M S E T T I V E R - To test the mouse controller (which affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on page 136. TEST THE ELECTRICAL OUTLET - TEST THE M O U S E C O N T R O L L E R - Check the AC adapter cable connections. R E I N S T A L L T H E ... light is working by testing it . See "Reinstalling Drivers and Utilities" on page 107. TO VERIFY THAT THE... the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to power your computer, the ...
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... controls. If the external monitor works, the computer display or video controller may need to you with your computer. Contact Dell (see "Contacting Dell" on your Microsoft® Windows® operating system. NOTICE: Your Drivers and Utilities media may contain drivers for your operating system. • Connect or install a new device. You may be defective...
... controls. If the external monitor works, the computer display or video controller may need to you with your computer. Contact Dell (see "Contacting Dell" on your Microsoft® Windows® operating system. NOTICE: Your Drivers and Utilities media may contain drivers for your operating system. • Connect or install a new device. You may be defective...
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... computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with a [!]) next to continue. Using Windows Device Driver Rollback If a problem occurs on the computer, click Continue; Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to the device name. Windows XP 1 Click Start→My Computer→...
... computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with a [!]) next to continue. Using Windows Device Driver Rollback If a problem occurs on the computer, click Continue; Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to the device name. Windows XP 1 Click Start→My Computer→...
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.... 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→Roll Back Driver. NOTE: The User Account Control window may appear. If not, proceed to step 5. 2 When the Drivers and Utilities installation program starts, follow the prompts on ...drive directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities disc and click Finish to the operating state that existed before you see "Restoring Your Operating System" on the...
.... 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→Roll Back Driver. NOTE: The User Account Control window may appear. If not, proceed to step 5. 2 When the Drivers and Utilities installation program starts, follow the prompts on ...drive directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities disc and click Finish to the operating state that existed before you see "Restoring Your Operating System" on the...
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... 138 Troubleshooting The drivers that are automatically displayed in the My Drivers-The ResourceDVD has identified these components in your system window. 6 Click the driver that the Drivers and Utilities program...Drivers NOTE: If your computer. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. If a particular driver is not listed, then that driver...section: Windows XP 1 Click Start→My Computer→Properties→Hardware→Device Manager. 2 Double-click the type of device for which you are installing the driver (...
... 138 Troubleshooting The drivers that are automatically displayed in the My Drivers-The ResourceDVD has identified these components in your system window. 6 Click the driver that the Drivers and Utilities program...Drivers NOTE: If your computer. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. If a particular driver is not listed, then that driver...section: Windows XP 1 Click Start→My Computer→Properties→Hardware→Device Manager. 2 Double-click the type of device for which you are installing the driver (...
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...Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems If a device is either not detected during the operating system setup or is detected but incorrectly configured, use the Hardware Troubleshooter to resolve the incompatibility. If you can use Windows Vista Help... you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→OK→Next. 8 Click Finish and restart your computer. NOTE: The User Account Control window may appear. Windows Vista 1 Click the Windows Vista start button , and...
...Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems If a device is either not detected during the operating system setup or is detected but incorrectly configured, use the Hardware Troubleshooter to resolve the incompatibility. If you can use Windows Vista Help... you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→OK→Next. 8 Click Finish and restart your computer. NOTE: The User Account Control window may appear. Windows Vista 1 Click the Windows Vista start button , and...
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...: If you do not press in certain countries or on the hard drive and removes any programs or drivers installed after you purchased the computer. Troubleshooting 143 Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your hard drive to the operating state it was...
...: If you do not press in certain countries or on the hard drive and removes any programs or drivers installed after you purchased the computer. Troubleshooting 143 Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your hard drive to the operating state it was...