Owner's Manual
Page 7
11 Troubleshooting 89 Dell Technical Update Service 89 Dell Diagnostics 89 When to Use the Dell Diagnostics 89 Starting the Dell Diagnostics From Your Hard Drive 89 Starting the Dell Diagnostics From the Drivers and Utilities CD 90 Dell Diagnostics Main Menu 91 Dell Support Utility 92 Accessing the Dell Support Utility 92 Clicking the Dell Support Icon 93 Double-Clicking...
11 Troubleshooting 89 Dell Technical Update Service 89 Dell Diagnostics 89 When to Use the Dell Diagnostics 89 Starting the Dell Diagnostics From Your Hard Drive 89 Starting the Dell Diagnostics From the Drivers and Utilities CD 90 Dell Diagnostics Main Menu 91 Dell Support Utility 92 Accessing the Dell Support Utility 92 Clicking the Dell Support Icon 93 Double-Clicking...
Owner's Manual
Page 8
... Difficult to Read 109 If Only Part of the Display is Readable 110 Drivers 110 What Is a Driver 110 Identifying Drivers 110 Reinstalling Drivers and Utilities 111 Resolving Software and Hardware Incompatibilities 112 Restoring Your Operating System 113 Using Microsoft Windows XP System Restore 113 Using the Operating System CD 114 12 Adding and Replacing...
... Difficult to Read 109 If Only Part of the Display is Readable 110 Drivers 110 What Is a Driver 110 Identifying Drivers 110 Reinstalling Drivers and Utilities 111 Resolving Software and Hardware Incompatibilities 112 Restoring Your Operating System 113 Using Microsoft Windows XP System Restore 113 Using the Operating System CD 114 12 Adding and Replacing...
Owner's Manual
Page 11
...; My device documentation • Notebook System Software (NSS) Find It Here Drivers and Utilities CD (also known as ResourceCD) Documentation and drivers are already installed on your CD to provide last-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on page 89). only) • Safety instructions • Regulatory information...
...; My device documentation • Notebook System Software (NSS) Find It Here Drivers and Utilities CD (also known as ResourceCD) Documentation and drivers are already installed on your CD to provide last-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on page 89). only) • Safety instructions • Regulatory information...
Owner's Manual
Page 13
... information. This support provides real-time health scans of your configuration. For more information, see "Dell Support Utility" on page 92. • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows ... automatically detects your computer and operating system and installs the updates appropriate for Intel® processors, Dell™ 3.5-inch USB floppy drives, optical drives, and USB devices. Certified drivers, patches, and software updates • Notebook System Software (NSS)- Service call and order status,...
... information. This support provides real-time health scans of your configuration. For more information, see "Dell Support Utility" on page 92. • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows ... automatically detects your computer and operating system and installs the updates appropriate for Intel® processors, Dell™ 3.5-inch USB floppy drives, optical drives, and USB devices. Certified drivers, patches, and software updates • Notebook System Software (NSS)- Service call and order status,...
Owner's Manual
Page 14
After you reinstall your operating system, use the Drivers and Utilities CD (ResourceCD) to restore your operating system. NOTE: The color of the following methods: • Microsoft Windows System Restore - If you received an ... with your computer. To reinstall your CD varies based on the operating system you can use one of your operating system, use it to reinstall drivers for the devices that came with your computer, you ordered. 14 Finding Information For more information, see "Restoring Your Operating System" on your computer. What...
After you reinstall your operating system, use the Drivers and Utilities CD (ResourceCD) to restore your operating system. NOTE: The color of the following methods: • Microsoft Windows System Restore - If you received an ... with your computer. To reinstall your CD varies based on the operating system you can use one of your operating system, use it to reinstall drivers for the devices that came with your computer, you ordered. 14 Finding Information For more information, see "Restoring Your Operating System" on your computer. What...
Owner's Manual
Page 33
... printer cable at the same time you connect a printer to My New Dell Computer Using the Microsoft® Windows® XP Operating System CD?). Connecting a USB Printer NOTE: You can connect USB... a cable separately, ensure that came with either a USB cable or a parallel cable. For additional information, search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to the computer. Setting Up..., including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink...
... printer cable at the same time you connect a printer to My New Dell Computer Using the Microsoft® Windows® XP Operating System CD?). Connecting a USB Printer NOTE: You can connect USB... a cable separately, ensure that came with either a USB cable or a parallel cable. For additional information, search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to the computer. Setting Up..., including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink...
Owner's Manual
Page 34
... coverage for certain types of different devices. 34 Setting Up Your Computer If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power...
... coverage for certain types of different devices. 34 Setting Up Your Computer If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power...
Owner's Manual
Page 38
... reference. Setting Display Resolution To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be hard to change any of the display settings, make a note of the current settings for Color quality and Screen resolution. Before you want...
... reference. Setting Display Resolution To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be hard to change any of the display settings, make a note of the current settings for Color quality and Screen resolution. Before you want...
Owner's Manual
Page 51
.../DVD tray 3 Place the disc, label side up, in certain countries). 4 Push the tray back into the drive. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for your computer or in the center of the tray and snap the... tray closed when you are playing CDs or DVDs. 1 Press the eject button on the CD or DVD tray when you need to install the drivers and software necessary to play CDs or DVDs or write data.
.../DVD tray 3 Place the disc, label side up, in certain countries). 4 Push the tray back into the drive. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for your computer or in the center of the tray and snap the... tray closed when you are playing CDs or DVDs. 1 Press the eject button on the CD or DVD tray when you need to install the drivers and software necessary to play CDs or DVDs or write data.
Owner's Manual
Page 69
... Up the Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click...
... Up the Cyberlink (CL) Headphones NOTE: The CL headphone feature is available only if your computer has a DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click...
Owner's Manual
Page 73
...: once to pop the latch out, and then a second time to select a card and stop the card in a slot. Save a blank to load the manufacturer's drivers, use when no ExpressCard is installed in the configuration utility, you to use the CD that came with the ExpressCard. Using Cards 73 If the... protect unused slots from the computer. Check the card orientation and try again. 1 1 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver.
...: once to pop the latch out, and then a second time to select a card and stop the card in a slot. Save a blank to load the manufacturer's drivers, use when no ExpressCard is installed in the configuration utility, you to use the CD that came with the ExpressCard. Using Cards 73 If the... protect unused slots from the computer. Check the card orientation and try again. 1 1 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver.
Owner's Manual
Page 75
... stop it from functioning before you to release and remove the card. If you could lose data. Press the card in to load the manufacturer's drivers, use the CD that came with the top side of the card facing up. 2 Slide the card into the slot until the card is completely... orientation and try again. 2 1 1 5-in-1 media memory card 2 media memory card slot The computer recognizes the media memory card and automatically loads the appropriate device driver. To install a media memory card: 1 Hold the card with the media memory card, if applicable.
... stop it from functioning before you to release and remove the card. If you could lose data. Press the card in to load the manufacturer's drivers, use the CD that came with the top side of the card facing up. 2 Slide the card into the slot until the card is completely... orientation and try again. 2 1 1 5-in-1 media memory card 2 media memory card slot The computer recognizes the media memory card and automatically loads the appropriate device driver. To install a media memory card: 1 Hold the card with the media memory card, if applicable.
Owner's Manual
Page 82
...Configure your wireless network card to connect to step 12. 12 Turn on page 80. Your wireless network card requires specific software and drivers for connecting your computer to the broadband modem. The technical term for the wireless router to communicate with Bluetooth® wireless technology or ...card. NOTE: Restart your wireless equipment in your wireless router's broadcast name. Verify the type of wireless network card that name on the Dell Support website at least 2 minutes for the name of the network cable into the Internet network (RJ-45) connector on page 82. 9...
...Configure your wireless network card to connect to step 12. 12 Turn on page 80. Your wireless network card requires specific software and drivers for connecting your computer to the broadband modem. The technical term for the wireless router to communicate with Bluetooth® wireless technology or ...card. NOTE: Restart your wireless equipment in your wireless router's broadcast name. Verify the type of wireless network card that name on the Dell Support website at least 2 minutes for the name of the network cable into the Internet network (RJ-45) connector on page 82. 9...
Owner's Manual
Page 89
.... 3 Connect the computer to a docking device (docked), undock it. Start the Dell Diagnostics from either your computer. NOTICE: The Dell Diagnostics works only on your computer. NOTE: The Drivers and Utilities CD is optional and may not ship with your Product Information Guide. 1...frequently you experience a problem with your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Troubleshooting 89 The service is located on a hidden diagnostic utility partition on Dell™ computers. Before working inside your computer, read the safety ...
.... 3 Connect the computer to a docking device (docked), undock it. Start the Dell Diagnostics from either your computer. NOTICE: The Dell Diagnostics works only on your computer. NOTE: The Drivers and Utilities CD is optional and may not ship with your Product Information Guide. 1...frequently you experience a problem with your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Troubleshooting 89 The service is located on a hidden diagnostic utility partition on Dell™ computers. Before working inside your computer, read the safety ...
Owner's Manual
Page 90
...174; desktop. Select Diagnostics from the Drivers and Utilities CD. When the DELL™ logo appears, press immediately. Then shut down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down your... computer and try again. If you see "Contacting Dell" on your system board, keyboard, hard drive, and display...
...174; desktop. Select Diagnostics from the Drivers and Utilities CD. When the DELL™ logo appears, press immediately. Then shut down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down your... computer and try again. If you see "Contacting Dell" on your system board, keyboard, hard drive, and display...
Owner's Manual
Page 92
...or from the Start menu. The device list may not display the names of your computer. Accessing the Dell Support Utility Access the Dell Support Utility from the Dell Support icon on the taskbar option is customized for your hardware configuration for self-support information, software updates,...is installed on your computer and available from the Dell Support icon on your computer or all the components installed on the taskbar or from the Start button. Dell Support Utility The Dell Support Utility is not available from the Drivers and Utilities CD, remove the CD. 5 When ...
...or from the Start menu. The device list may not display the names of your computer. Accessing the Dell Support Utility Access the Dell Support Utility from the Dell Support icon on the taskbar option is customized for your hardware configuration for self-support information, software updates,...is installed on your computer and available from the Dell Support icon on your computer or all the components installed on the taskbar or from the Start button. Dell Support Utility The Dell Support Utility is not available from the Drivers and Utilities CD, remove the CD. 5 When ...
Owner's Manual
Page 102
...Dell" on your computer meets the minimum hardware requirements needed to it. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer. • Ensure that the device drivers...TOO DARK OR TOO BRIGHT - See the software documentation for assistance. Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to the Internet, your computer, this software ...
...Dell" on your computer meets the minimum hardware requirements needed to it. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer. • Ensure that the device drivers...TOO DARK OR TOO BRIGHT - See the software documentation for assistance. Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to the Internet, your computer, this software ...
Owner's Manual
Page 106
.... 2 Click View installed printers or fax printers. For a USB printer, ensure that the Print to the computer. R EINSTALL T H E PRINTER DRIVER - Ensuring Sufficient Power for Your Computer For optimum system performance, always use of a less-powerful AC adapter may cause you to a docking device. ... connection information. • Ensure that the AC adapter is connected to your computer when the computer is docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems CAUTION: Before you need technical assistance for your computer...
.... 2 Click View installed printers or fax printers. For a USB printer, ensure that the Print to the computer. R EINSTALL T H E PRINTER DRIVER - Ensuring Sufficient Power for Your Computer For optimum system performance, always use of a less-powerful AC adapter may cause you to a docking device. ... connection information. • Ensure that the AC adapter is connected to your computer when the computer is docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems CAUTION: Before you need technical assistance for your computer...
Owner's Manual
Page 107
... U S T T H E V O L U M E U S I O) DRIVER - If your scanner is unlocked if it has a locking tab or button. Ensure that... and that the sound is not muted. NOTE: If you need technical assistance for setup and troubleshooting information. Troubleshooting 107 See "Reinstalling Drivers and Utilities" on page 111. R EINSTALL T H E S C A N N E R DRIVER - See the scanner documentation for your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S O U N D ( A U D I N G K E Y B O A R D S H O R T C U T S - No Sound From External Speakers E N S U R E T H A...
... U S T T H E V O L U M E U S I O) DRIVER - If your scanner is unlocked if it has a locking tab or button. Ensure that... and that the sound is not muted. NOTE: If you need technical assistance for setup and troubleshooting information. Troubleshooting 107 See "Reinstalling Drivers and Utilities" on page 111. R EINSTALL T H E S C A N N E R DRIVER - See the scanner documentation for your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S O U N D ( A U D I N G K E Y B O A R D S H O R T C U T S - No Sound From External Speakers E N S U R E T H A...
Owner's Manual
Page 108
... that the headphone cable is not muted. R EINSTALL T H E TOUCH PAD DRIVER - TEST THE ELECTRICAL OUTLET - Turn off . See "Dell Diagnostics" on page 111. 108 Troubleshooting Ensure that the sound is securely inserted into... THE MOUSE CABLE - Shut down the computer. 2 Disconnect the mouse. 3 Turn on page 111. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - See "Reinstalling Drivers and Utilities" on the computer. 4 At the Windows desktop, use the touch pad to the computer's front-panel headphone connector. NOTE: The volume control in...
... that the headphone cable is not muted. R EINSTALL T H E TOUCH PAD DRIVER - TEST THE ELECTRICAL OUTLET - Turn off . See "Dell Diagnostics" on page 111. 108 Troubleshooting Ensure that the sound is securely inserted into... THE MOUSE CABLE - Shut down the computer. 2 Disconnect the mouse. 3 Turn on page 111. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - See "Reinstalling Drivers and Utilities" on the computer. 4 At the Windows desktop, use the touch pad to the computer's front-panel headphone connector. NOTE: The volume control in...