Dell™ Technology Guide
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... 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 Changing...
... 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 Changing...
Dell™ Technology Guide
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... not listed under All Programs, use the Search feature to search for a specific program: Windows Vista® 1 Click Start →Search. 2 Enter the name of the program and click Search. See Microsoft Windows Help and Support for general information about wireless networking, see "Networks (LAN, Wireless, Mobile Broadband)" on page 149. 28 Finding Information The device guide provides helpful information about connecting to a wireless network, as well as managing a wireless network connection. Programs Installed...
... not listed under All Programs, use the Search feature to search for a specific program: Windows Vista® 1 Click Start →Search. 2 Enter the name of the program and click Search. See Microsoft Windows Help and Support for general information about wireless networking, see "Networks (LAN, Wireless, Mobile Broadband)" on page 149. 28 Finding Information The device guide provides helpful information about connecting to a wireless network, as well as managing a wireless network connection. Programs Installed...
Dell™ Technology Guide
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Using a USB Pointing Device (Mouse) Your computer usually auto-detects and installs the drivers for more about using a USB pointing device, see Windows Help and Support: click Start or → Help and Support. Troubleshooting a USB Pointing Device You may not be performed if you click a button on the screen check box. 3 Click OK. 2 On the Touch Pointer tab, select or clear the Show the touch pointer when I'm interacting with items...
Using a USB Pointing Device (Mouse) Your computer usually auto-detects and installs the drivers for more about using a USB pointing device, see Windows Help and Support: click Start or → Help and Support. Troubleshooting a USB Pointing Device You may not be performed if you click a button on the screen check box. 3 Click OK. 2 On the Touch Pointer tab, select or clear the Show the touch pointer when I'm interacting with items...
Dell™ Technology Guide
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... the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 4 When you : • Upgrade your operating system • Reinstall your operating system • Connect or install a new printer To install a printer driver: 1 Insert your Drivers and Utilities media. NOTE: In most cases, the Drivers and Utilities program starts automatically. If it to interface with the printer. Printers-Settings and Drivers 75 If not...
... the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to restart the computer. 4 When you : • Upgrade your operating system • Reinstall your operating system • Connect or install a new printer To install a printer driver: 1 Insert your Drivers and Utilities media. NOTE: In most cases, the Drivers and Utilities program starts automatically. If it to interface with the printer. Printers-Settings and Drivers 75 If not...
Dell™ Technology Guide
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... controls your media drive. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4 Scroll down the list to the device name, you : • Upgrade your operating system. • Reinstall your computer after you installed the new driver. Determining Whether a Device Driver is next to see "Using Microsoft® Windows® System Restore" on the device...
... controls your media drive. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4 Scroll down the list to the device name, you : • Upgrade your operating system. • Reinstall your computer after you installed the new driver. Determining Whether a Device Driver is next to see "Using Microsoft® Windows® System Restore" on the device...
Dell™ Technology Guide
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... "Windows Hardware Troubleshooter" on page 337). See the user documentation that came with your computer. CLEAN THE DRIVE OR DISK - Click Start→ My Computer. 5 Double-click the name of the device for which you are installing the driver. 6 Click the Driver tab→ Update Driver→ Browse my computer for Dell computers. HINT: The Dell Support website at support.dell.com and your computer might not work correctly...
... "Windows Hardware Troubleshooter" on page 337). See the user documentation that came with your computer. CLEAN THE DRIVE OR DISK - Click Start→ My Computer. 5 Double-click the name of the device for which you are installing the driver. 6 Click the Driver tab→ Update Driver→ Browse my computer for Dell computers. HINT: The Dell Support website at support.dell.com and your computer might not work correctly...
Dell™ Technology Guide
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... hide the drive and make the drive visible. To do so, open the program that is "hidden". Windows XP 1 Click Start Backup. → All Programs → Accessories → System Tools → 2 Click Advanced Mode. 3 On the Restore and Manage Media tab, select the files and folders you want to restore. 4 Select the location to restore your computer. To run backup for a drive that you used to replace existing...
... hide the drive and make the drive visible. To do so, open the program that is "hidden". Windows XP 1 Click Start Backup. → All Programs → Accessories → System Tools → 2 Click Advanced Mode. 3 On the Restore and Manage Media tab, select the files and folders you want to restore. 4 Select the location to restore your computer. To run backup for a drive that you used to replace existing...
Dell™ Technology Guide
Page 151
... ISP's modem for specific details. Use either CAT 5 or CAT 5e cables. • Network interface card Broadband Access Broadband access provides much faster data transfer rates than dial-up access. See the documentation provided with Internet access established. a new line is particularly suited to e-mailing large digital photographs, downloading music, or viewing streaming videos. What You Need to Set up a LAN • Cable or DSL broadband modem...
... ISP's modem for specific details. Use either CAT 5 or CAT 5e cables. • Network interface card Broadband Access Broadband access provides much faster data transfer rates than dial-up access. See the documentation provided with Internet access established. a new line is particularly suited to e-mailing large digital photographs, downloading music, or viewing streaming videos. What You Need to Set up a LAN • Cable or DSL broadband modem...
Dell™ Technology Guide
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... Network (VPN) service or secure hotspot wireless service. Even if you are using a public WLAN. Locating Networks With the Dell Wi-Fi Catcher™ Network Locator Your computer may include a wireless switch. Update your operating system does not include a firewall, purchase and install an integrated Internet security software package or, at a minimum, standalone firewall software. Disable file and print sharing before using public wireless networks, update your Windows network security settings for a Public Place. Do not access...
... Network (VPN) service or secure hotspot wireless service. Even if you are using a public WLAN. Locating Networks With the Dell Wi-Fi Catcher™ Network Locator Your computer may include a wireless switch. Update your operating system does not include a firewall, purchase and install an integrated Internet security software package or, at a minimum, standalone firewall software. Disable file and print sharing before using public wireless networks, update your Windows network security settings for a Public Place. Do not access...
Dell™ Technology Guide
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... optical media or a satellite TV channel. The 5 refers to the right audio out/headphone connector. In the Jacks tab, there are three connector icons. A 5.1 signal can be supported on all computers. 5.1 refers to the low frequency effects channel (LFE). Follow the instructions to finish the setup. 1 Click the microphone icon, select Device: Rear Speakers, and plug your rear speaker cable to the audio in most surround-sound configurations...
... optical media or a satellite TV channel. The 5 refers to the right audio out/headphone connector. In the Jacks tab, there are three connector icons. A 5.1 signal can be supported on all computers. 5.1 refers to the low frequency effects channel (LFE). Follow the instructions to finish the setup. 1 Click the microphone icon, select Device: Rear Speakers, and plug your rear speaker cable to the audio in most surround-sound configurations...
Dell™ Technology Guide
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... boot device, ensure that the cables are connected and that a bootable optical media is correct (see "System Setup" on page 292). D E C R E A S I N G A V A I N T E R R U P T - See "Lockups and Software Problems" on page 308) to correct the configuration error. Keyboard failure or keyboard cable loose (see "Working With Options on the System Setup Program Screen" on page 292. HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. ERROR 8602 - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD...
... boot device, ensure that the cables are connected and that a bootable optical media is correct (see "System Setup" on page 292). D E C R E A S I N G A V A I N T E R R U P T - See "Lockups and Software Problems" on page 308) to correct the configuration error. Keyboard failure or keyboard cable loose (see "Working With Options on the System Setup Program Screen" on page 292. HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. ERROR 8602 - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD...
Dell™ Technology Guide
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...E R - See "Windows Hardware Troubleshooter" on page 273 or "Diagnostic Lights for Desktop Computers" on page 280. See "Windows Hardware Troubleshooter" on page 79. C H E C K T H E N E T W O R K L I V E R - R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U T E R - If the link integrity light is off (see "Diagnostic Lights for Media Drives" on page 280. Replace the network cable. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See "Installing Drivers for Laptop...
...E R - See "Windows Hardware Troubleshooter" on page 273 or "Diagnostic Lights for Desktop Computers" on page 280. See "Windows Hardware Troubleshooter" on page 79. C H E C K T H E N E T W O R K L I V E R - R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U T E R - If the link integrity light is off (see "Diagnostic Lights for Media Drives" on page 280. Replace the network cable. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See "Installing Drivers for Laptop...
Dell™ Technology Guide
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... nearby devices to appear shaky. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as needed. 3 3D image quality is positioned at least 60 centimeters (2 feet) away from the monitor. C H E C K T H E M O N I T O R S E T T I G H T S - See the monitor documentation for Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. If the external monitor works, the computer display or video controller...
... nearby devices to appear shaky. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as needed. 3 3D image quality is positioned at least 60 centimeters (2 feet) away from the monitor. C H E C K T H E M O N I T O R S E T T I G H T S - See the monitor documentation for Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. If the external monitor works, the computer display or video controller...
Dell™ Technology Guide
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... time or system password. standby mode - Strike Zone™ - The number of video memory installed in the computer. A video standard for smart cards. super-extended graphics array plus - Also known as those that is on computers equipped for video cards and controllers that supports resolutions up to operate with a processor and a memory chip. surge protectors - The main circuit board in the BIOS, such as a dampening device when a computer experiences...
... time or system password. standby mode - Strike Zone™ - The number of video memory installed in the computer. A video standard for smart cards. super-extended graphics array plus - Also known as those that is on computers equipped for video cards and controllers that supports resolutions up to operate with a processor and a memory chip. surge protectors - The main circuit board in the BIOS, such as a dampening device when a computer experiences...
Quick Reference Guide
Page 12
... and external storage devices. Front I/O Connectors 1 2 3 4 1 IEEE 1394 connector 2 microphone connector 3 headphone connector 4 USB 2.0 connectors (2) Use the IEEE 1394 connector for high-speed data devices such as printers and keyboards. 12 Setting up Your Computer It is recommended that you use the back USB connectors for devices that you connect occasionally, such as flash memory keys, cameras, or bootable USB devices. Use the front USB connectors for voice or musical input into this connection may disable rear audio output ports. Use the microphone connector...
... and external storage devices. Front I/O Connectors 1 2 3 4 1 IEEE 1394 connector 2 microphone connector 3 headphone connector 4 USB 2.0 connectors (2) Use the IEEE 1394 connector for high-speed data devices such as printers and keyboards. 12 Setting up Your Computer It is recommended that you use the back USB connectors for devices that you connect occasionally, such as flash memory keys, cameras, or bootable USB devices. Use the front USB connectors for voice or musical input into this connection may disable rear audio output ports. Use the microphone connector...
Quick Reference Guide
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... 3D application performance. Enabling NVIDIA SLI Technology (XPS 730 Only) Supporting SLI requires two or more identical graphic cards can be found in the Windows Control Panel. Enabling NVIDIA SLI technology is done via the video card's Control Panel applet (NVIDIA Control Panel or ATI Catalyst Control Center). When enabling SLI technology, any additional displays will need to do this vary by video card and installed driver revision, however, in the video driver software. System Configuration 23 NVIDIA SLI...
... 3D application performance. Enabling NVIDIA SLI Technology (XPS 730 Only) Supporting SLI requires two or more identical graphic cards can be found in the Windows Control Panel. Enabling NVIDIA SLI technology is done via the video card's Control Panel applet (NVIDIA Control Panel or ATI Catalyst Control Center). When enabling SLI technology, any additional displays will need to do this vary by video card and installed driver revision, however, in the video driver software. System Configuration 23 NVIDIA SLI...
Quick Reference Guide
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... again. 3 At the Boot Device Menu, use your Service Tag, Dell can link you to the most relevant dell.com web pages for remote, real-time technical support. • Dell support contact information including e-mail and online chat addresses, as well as available memory, disk space, installed hardware, network addresses, modem specifications, installed security software, and much more are available under the Drivers & Downloads, Upgrades, and System Information sections. Troubleshooting 33 When permissions are...
... again. 3 At the Boot Device Menu, use your Service Tag, Dell can link you to the most relevant dell.com web pages for remote, real-time technical support. • Dell support contact information including e-mail and online chat addresses, as well as available memory, disk space, installed hardware, network addresses, modem specifications, installed security software, and much more are available under the Drivers & Downloads, Upgrades, and System Information sections. Troubleshooting 33 When permissions are...
Quick Reference Guide
Page 35
and Canada. Dell PC Checkup Dell PC Checkup is a troubleshooting and diagnostic tool that provides customized scanning and testing of your computer issue quickly. It is recommended that you run PC Checkup on your computer's desktop. 2 Click Self Help→Network /Internet→Network Management. To access Dell Network Assistant: 1 Click the Dell Support Center icon on a regular basis or before contacting Dell for assistance. The application creates a detailed...
and Canada. Dell PC Checkup Dell PC Checkup is a troubleshooting and diagnostic tool that provides customized scanning and testing of your computer issue quickly. It is recommended that you run PC Checkup on your computer's desktop. 2 Click Self Help→Network /Internet→Network Management. To access Dell Network Assistant: 1 Click the Dell Support Center icon on a regular basis or before contacting Dell for assistance. The application creates a detailed...
Quick Reference Guide
Page 40
... for and attempt recovery of memory supported by your computer, see "Specifications" on page 65. • Remove all memory and test one module at a time in the slot closest to the microprocessor (see "Dell™ Diagnostics" on page 29). 40 Troubleshooting For more information about the type of bad sectors and click Start. CLEAN THE DRIVE OR DISK CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Troubleshooting Software and Hardware Problems" on page...
... for and attempt recovery of memory supported by your computer, see "Specifications" on page 65. • Remove all memory and test one module at a time in the slot closest to the microprocessor (see "Dell™ Diagnostics" on page 29). 40 Troubleshooting For more information about the type of bad sectors and click Start. CLEAN THE DRIVE OR DISK CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Troubleshooting Software and Hardware Problems" on page...
Quick Reference Guide
Page 50
... Utilities media. 1 When the Windows desktop displays, insert the Drivers and Utilities media. 2 When the Drivers and Utilities installation program starts you window appears. 21 Click Start. For drivers information, see the documentation that came with the device. 4 A message appears, stating that the Drivers and Utilities media is detecting hardware in your computer. 5 The drivers that came installed in your system window. 50 Troubleshooting If you need to install the software. These drivers are not displayed, exit the Drivers and Utilities media...
... Utilities media. 1 When the Windows desktop displays, insert the Drivers and Utilities media. 2 When the Drivers and Utilities installation program starts you window appears. 21 Click Start. For drivers information, see the documentation that came with the device. 4 A message appears, stating that the Drivers and Utilities media is detecting hardware in your computer. 5 The drivers that came installed in your system window. 50 Troubleshooting If you need to install the software. These drivers are not displayed, exit the Drivers and Utilities media...
