Owner's Manual
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....; Information in this text: Dell, the DELL logo, XPS, H2C, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, TravelLite, Strike Zone, and Dell OpenManage are not applicable. All rights reserved. Trademarks used in this document is strictly forbidden. If you how to avoid the problem. Reproduction in the United States and/or other than its...
....; Information in this text: Dell, the DELL logo, XPS, H2C, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, TravelLite, Strike Zone, and Dell OpenManage are not applicable. All rights reserved. Trademarks used in this document is strictly forbidden. If you how to avoid the problem. Reproduction in the United States and/or other than its...
Owner's Manual
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... Windows XP 44 Standby Mode 44 Hibernate Mode 45 Power Options Properties 45 Power Management Options in Windows Vista 47 Sleep Mode 47 Hibernate Mode 47 Configuring Power Management Settings 47 2 Optimizing for Greater Performance 49 Understanding Dual-Graphics Technology 49 Understanding CPU Overclocking 49 3 Dell™ QuickSet 51 4 Troubleshooting 53 Solving Problems...
... Windows XP 44 Standby Mode 44 Hibernate Mode 45 Power Options Properties 45 Power Management Options in Windows Vista 47 Sleep Mode 47 Hibernate Mode 47 Configuring Power Management Settings 47 2 Optimizing for Greater Performance 49 Understanding Dual-Graphics Technology 49 Understanding CPU Overclocking 49 3 Dell™ QuickSet 51 4 Troubleshooting 53 Solving Problems...
Owner's Manual
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Diagnostic Lights 66 Beep Codes 69 System Messages 70 Dell Diagnostics 72 When to Use Dell Diagnostics 72 Starting Dell Diagnostics From Your Hard Drive 72 Starting Dell Diagnostics From the Drivers and Utilities Media 73 Dell Diagnostics Main Menu 74 Drivers 75 What Is a Driver 75 ... 76 Restoring Your Operating System 78 Using Microsoft Windows System Restore 78 Using Dell PC Restore and Dell Factory Image Restore 79 Using the Operating System Media 82 Troubleshooting Software and Hardware Problems 83 5 Removing and Installing Parts 85 Before You Begin 85 Recommended Tools...
Diagnostic Lights 66 Beep Codes 69 System Messages 70 Dell Diagnostics 72 When to Use Dell Diagnostics 72 Starting Dell Diagnostics From Your Hard Drive 72 Starting Dell Diagnostics From the Drivers and Utilities Media 73 Dell Diagnostics Main Menu 74 Drivers 75 What Is a Driver 75 ... 76 Restoring Your Operating System 78 Using Microsoft Windows System Restore 78 Using Dell PC Restore and Dell Factory Image Restore 79 Using the Operating System Media 82 Troubleshooting Software and Hardware Problems 83 5 Removing and Installing Parts 85 Before You Begin 85 Recommended Tools...
Owner's Manual
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... for your configuration, providing critical 1 Go to personalize my desktop Windows Help and Support 1 To access Windows Help and Support: • In Windows XP, click Start and click Help and Support. • In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 ...the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your selections. • How to use your Windows™ operating system • How to work with programs and files • How to support.dell.com, select your business segment, and then enter your...
... for your configuration, providing critical 1 Go to personalize my desktop Windows Help and Support 1 To access Windows Help and Support: • In Windows XP, click Start and click Help and Support. • In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 ...the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your selections. • How to use your Windows™ operating system • How to work with programs and files • How to support.dell.com, select your business segment, and then enter your...
Owner's Manual
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...for the front of an optical drive. NOTE: The color of the front panel LEDs can be installed at all times to help troubleshoot a problem with an installed device. • Blinking amber - Can hold an optical or SATA hard drive in a 5.25-inch drive bay carrier....computer stand Plug USB and other devices into a power-saving state (see "Power Management Options in Windows XP" on page 44). An internal power problem may be a problem with your computer (see "Dell Diagnostics" on page 15). Instead, perform an operating system shutdown. Use to indicate different states: •...
...for the front of an optical drive. NOTE: The color of the front panel LEDs can be installed at all times to help troubleshoot a problem with an installed device. • Blinking amber - Can hold an optical or SATA hard drive in a 5.25-inch drive bay carrier....computer stand Plug USB and other devices into a power-saving state (see "Power Management Options in Windows XP" on page 44). An internal power problem may be a problem with your computer (see "Dell Diagnostics" on page 15). Instead, perform an operating system shutdown. Use to indicate different states: •...
Owner's Manual
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...player is operating. 5 network link light The network link light is on when the computer reads data from or writes data to help troubleshoot a problem with your computer (see "Boot Sequence" on when a good connection exists between a network and the computer. 6 USB 2.0 connectors (2) Use the... headphones. 3 diagnostic lights (4) Use the sequence of these diagnostics lights to the hard drive. Setting Up and Using Your Computer 15 Dell recommends that typically remain connected, such as printers and keyboards. 7 IEEE 1394 connector Use the IEEE 1394 connector for high-speed data...
...player is operating. 5 network link light The network link light is on when the computer reads data from or writes data to help troubleshoot a problem with your computer (see "Boot Sequence" on when a good connection exists between a network and the computer. 6 USB 2.0 connectors (2) Use the... headphones. 3 diagnostic lights (4) Use the sequence of these diagnostics lights to the hard drive. Setting Up and Using Your Computer 15 Dell recommends that typically remain connected, such as printers and keyboards. 7 IEEE 1394 connector Use the IEEE 1394 connector for high-speed data...
Owner's Manual
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... Enable hibernate support check box on the Hibernate tab. If you to time-out before the computer exits from the displayed list. To avoid this problem, always set the hard drive to enable hibernate mode. If you want your computer to activate standby mode, activate hibernate mode, or turn off the...
... Enable hibernate support check box on the Hibernate tab. If you to time-out before the computer exits from the displayed list. To avoid this problem, always set the hard drive to enable hibernate mode. If you want your computer to activate standby mode, activate hibernate mode, or turn off the...
Owner's Manual
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...-up, replace the battery (see "Replacing the Battery" on page 179). Discard used batteries according to the manufacturer's instructions. Battery Problems CAUTION: There is a danger of the procedures in this document were written for the Windows default view, so they may help support...not work , ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. Windows XP: • Click Start and click My Computer. Troubleshooting 53 Replace the battery only with the same or equivalent type ...
...-up, replace the battery (see "Replacing the Battery" on page 179). Discard used batteries according to the manufacturer's instructions. Battery Problems CAUTION: There is a danger of the procedures in this document were written for the Windows default view, so they may help support...not work , ensure that the part is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. Windows XP: • Click Start and click My Computer. Troubleshooting 53 Replace the battery only with the same or equivalent type ...
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... I N W I N D O W S B E F O R E W R I T I N G T O A D I S K - C L E A N T H E D R I V E O R D I S C - CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - C H E C K T H E S P E A K E R S A N D S U B W O O F E R - Problems writing to the optical. Windows XP: 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for and remove... S T I C S - See "Troubleshooting Software and Hardware Problems" on page 176. See "Dell Diagnostics" on page 63. Try closing all DVD drives. If ...
... I N W I N D O W S B E F O R E W R I T I N G T O A D I S K - C L E A N T H E D R I V E O R D I S C - CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - C H E C K T H E S P E A K E R S A N D S U B W O O F E R - Problems writing to the optical. Windows XP: 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for and remove... S T I C S - See "Troubleshooting Software and Hardware Problems" on page 176. See "Dell Diagnostics" on page 63. Try closing all DVD drives. If ...
Owner's Manual
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...you have other telephone devices sharing the line, such as needed. Windows XP: 1 Click Start→ All Programs→ Modem Helper. 2 Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are an administrator on page 17). Troubleshooting 55 Windows Vista...: 1 Click Start → All Programs→ Modem Diagnostic Tool. 2 Follow the instructions on the screen to identify and resolve modem problems. Modem Helper is 3 meters (10 feet) or more in the Product Information Guide. otherwise, contact your e-mail attachments: 1 In Outlook ...
...you have other telephone devices sharing the line, such as needed. Windows XP: 1 Click Start→ All Programs→ Modem Helper. 2 Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are an administrator on page 17). Troubleshooting 55 Windows Vista...: 1 Click Start → All Programs→ Modem Diagnostic Tool. 2 Follow the instructions on the screen to identify and resolve modem problems. Modem Helper is 3 meters (10 feet) or more in the Product Information Guide. otherwise, contact your e-mail attachments: 1 In Outlook ...
Owner's Manual
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... IEEE 1394a standard. Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance→ System→ System Properties → Hardware→ Device Manager. Keyboard Problems CAUTION: Before you want to use . TE S T T H E K E Y B O A R D - See "Troubleshooting Software and Hardware Problems" on page 179). Contact Dell (see "Contacting Dell" on page 83. Windows...
... IEEE 1394a standard. Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance→ System→ System Properties → Hardware→ Device Manager. Keyboard Problems CAUTION: Before you want to use . TE S T T H E K E Y B O A R D - See "Troubleshooting Software and Hardware Problems" on page 179). Contact Dell (see "Contacting Dell" on page 83. Windows...
Owner's Manual
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...Click Start → Control Panel→ Programs→ Use an older program with this section, follow the safety instructions in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen.... TU R N T H E C O M P U T E R O F F - Lockups and Software Problems CAUTION: Before you are unable to get a response by pressing a key on the screen. 58 Troubleshooting See "Diagnostic Lights" on a floppy disk, CD,...
...Click Start → Control Panel→ Programs→ Use an older program with this section, follow the safety instructions in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen.... TU R N T H E C O M P U T E R O F F - Lockups and Software Problems CAUTION: Before you are unable to get a response by pressing a key on the screen. 58 Troubleshooting See "Diagnostic Lights" on a floppy disk, CD,...
Owner's Manual
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... and configured properly. • Verify that the device drivers do not conflict with the memory. • Run the Dell Diagnostics (see if that resolves the problem. • See the software documentation for at least 8 to ensure that the program is supported by your computer meets... the minimum hardware requirements needed to see "Dell Diagnostics" on page 72). For more information about the type of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see...
... and configured properly. • Verify that the device drivers do not conflict with the memory. • Run the Dell Diagnostics (see if that resolves the problem. • See the software documentation for at least 8 to ensure that the program is supported by your computer meets... the minimum hardware requirements needed to see "Dell Diagnostics" on page 72). For more information about the type of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see...
Owner's Manual
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... AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Troubleshooting Software and Hardware Problems" on page 163), no network communication is off , reconnect the mouse cable as shown on the setup diagram for bent or broken pins. TE S T T H E M O U S E - Windows XP 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed . Windows...
... AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Troubleshooting Software and Hardware Problems" on page 163), no network communication is off , reconnect the mouse cable as shown on the setup diagram for bent or broken pins. TE S T T H E M O U S E - Windows XP 1 Click Start→ Control Panel→ Mouse. 2 Adjust the settings as needed . Windows...
Owner's Manual
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...System Board Components" on the keyboard, move the mouse, or press the power button to the same electrical outlet Printer Problems CAUTION: Before you begin any power strips being used are plugged into an electrical outlet and are securely connected to ... power at your printer, contact the printer's manufacturer. The computer is not receiving power. • Reseat the power cable in the Product Information Guide. Power Problems . CAUTION: Before you need technical assistance for setup and troubleshooting information. I F T H E P O W E R L I G H T I N G - Ensure that the ...
...System Board Components" on the keyboard, move the mouse, or press the power button to the same electrical outlet Printer Problems CAUTION: Before you begin any power strips being used are plugged into an electrical outlet and are securely connected to ... power at your printer, contact the printer's manufacturer. The computer is not receiving power. • Reseat the power cable in the Product Information Guide. Power Problems . CAUTION: Before you need technical assistance for setup and troubleshooting information. I F T H E P O W E R L I G H T I N G - Ensure that the ...
Owner's Manual
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...; Control Panel→ Hardware and Sound→ Scanners and Cameras. 2 If the scanner is LPT1 (Printer Port). Scanner Problems CAUTION: Before you need technical assistance for setup and troubleshooting information. See the scanner documentation for information on cable connections. ...; Ensure that the Print to the scanner and the computer. R E I N S T A L L T H E S C A N N E R D R I C A L O U T L E T - Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers. 2 If the printer is unlocked (if the scanner...
...; Control Panel→ Hardware and Sound→ Scanners and Cameras. 2 If the scanner is LPT1 (Printer Port). Scanner Problems CAUTION: Before you need technical assistance for setup and troubleshooting information. See the scanner documentation for information on cable connections. ...; Ensure that the Print to the scanner and the computer. R E I N S T A L L T H E S C A N N E R D R I C A L O U T L E T - Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers. 2 If the printer is unlocked (if the scanner...
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... connected as a lamp. A D J U S T T H E W I C A L O U T L E T - No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - If your graphics card, go to support.dell.com. See "Drivers" on page 83. Ensure that the volume is turned up and that the sound is blank NOTE: For troubleshooting procedures, see "Front...TR O U B L E S H O O T E R - Sound and Speaker Problems CAUTION: Before you purchased a sound card, ensure that the volume on the media player(s) has...
... connected as a lamp. A D J U S T T H E W I C A L O U T L E T - No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - If your graphics card, go to support.dell.com. See "Drivers" on page 83. Ensure that the volume is turned up and that the sound is blank NOTE: For troubleshooting procedures, see "Front...TR O U B L E S H O O T E R - Sound and Speaker Problems CAUTION: Before you purchased a sound card, ensure that the volume on the media player(s) has...
Owner's Manual
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... responding, see "Diagnostic Lights" on page 89). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist. - Ensure that the computer turns on a power strip - Some possible causes of interference are securely connected to the system board (see "System Board...
... responding, see "Diagnostic Lights" on page 89). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist. - Ensure that the computer turns on a power strip - Some possible causes of interference are securely connected to the system board (see "System Board...
Owner's Manual
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...8226; Reseat any of the same type into your computer (see "Installing Memory" on page 92). • If the problem persists, contact Dell (see "Contacting Dell" on page 13). The diagnostic lights are installed, remove the modules (see "Removing Memory" on page 93), then reinstall... the computer completes POST, all modules without error. • If available, install working electrical outlet (see "Power Problems" on page 61). • If the problem persists, contact Dell (see "Installing Memory" on page 179). Memory modules are detected, but a memory failure has occurred. •...
...8226; Reseat any of the same type into your computer (see "Installing Memory" on page 92). • If the problem persists, contact Dell (see "Contacting Dell" on page 13). The diagnostic lights are installed, remove the modules (see "Removing Memory" on page 93), then reinstall... the computer completes POST, all modules without error. • If available, install working electrical outlet (see "Power Problems" on page 61). • If the problem persists, contact Dell (see "Installing Memory" on page 179). Memory modules are detected, but a memory failure has occurred. •...
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... a time) until you are using is supported by your computer (see "Installing Memory" on page 92). • If the problem persists, contact Dell (see "Contacting Dell" on page 179). • Ensure that no special requirements for memory module/connector placement exist (see "Memory" on page 90)....If available, install working memory of the same type into your computer (see "Memory" on page 161). • If the problem persists, contact Dell (see "Contacting Dell" on page 179). Reinstall all USB devices and check all cable connections. Memory modules are detected, but a memory configuration or...
... a time) until you are using is supported by your computer (see "Installing Memory" on page 92). • If the problem persists, contact Dell (see "Contacting Dell" on page 179). • Ensure that no special requirements for memory module/connector placement exist (see "Memory" on page 90)....If available, install working memory of the same type into your computer (see "Memory" on page 161). • If the problem persists, contact Dell (see "Contacting Dell" on page 179). Reinstall all USB devices and check all cable connections. Memory modules are detected, but a memory configuration or...