Owner's Manual
Page 6
... Beep Codes 82 System Messages 84 Dell Diagnostics 86 When to Use the Dell Diagnostics 86 Starting the Dell Diagnostics From Your Hard Drive 86 Starting the Dell Diagnostics From the Drivers and Utilities Media 87 Dell Diagnostics Main Menu 87 Drivers 89 What Is a Driver 89 Identifying Drivers 90 Reinstalling Drivers and Utilities 90 Restoring...
... Beep Codes 82 System Messages 84 Dell Diagnostics 86 When to Use the Dell Diagnostics 86 Starting the Dell Diagnostics From Your Hard Drive 86 Starting the Dell Diagnostics From the Drivers and Utilities Media 87 Dell Diagnostics Main Menu 87 Drivers 89 What Is a Driver 89 Identifying Drivers 90 Reinstalling Drivers and Utilities 90 Restoring...
Owner's Manual
Page 13
...; Community - NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website • Upgrades - Upgrade information for your computer, you reinstall the operating system for correct operation of your Service Tag or product model. 3 In..., scroll to System configuration. Troubleshooting hints and Dell Support Website - Service call and order status, warranty, and repair information • Service and support - If To download Desktop System Software: you should also reinstall the DSS utility. Certified drivers, patches, and...
...; Community - NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website • Upgrades - Upgrade information for your computer, you reinstall the operating system for correct operation of your Service Tag or product model. 3 In..., scroll to System configuration. Troubleshooting hints and Dell Support Website - Service call and order status, warranty, and repair information • Service and support - If To download Desktop System Software: you should also reinstall the DSS utility. Certified drivers, patches, and...
Owner's Manual
Page 25
See "Reinstalling Drivers and Utilities" on your printer. 1 2 3 1 USB connector on computer 2 USB connector on printer 3 USB printer cable 3 Turn on the printer and then turn on ...
See "Reinstalling Drivers and Utilities" on your printer. 1 2 3 1 USB connector on computer 2 USB connector on printer 3 USB printer cable 3 Turn on the printer and then turn on ...
Owner's Manual
Page 65
...disk or CD. S YS T E M D I A - Close all windows and open is missing an essential file. Contact Dell (see "Contacting Dell" on page 187). Insert a disk into the drive and try again. Solving Problems 65 Windows Vista 1 Click Start → ... for installation instructions. d r i v e l e t t e r : \ I S N O T A C C E S S I R E D . NOT ENOUGH MEMORY OR RESOURCES. A R E Q U I B L E . To remove and then reinstall the program: Windows XP 1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and Features. 2 Select the program you want to use...
...disk or CD. S YS T E M D I A - Close all windows and open is missing an essential file. Contact Dell (see "Contacting Dell" on page 187). Insert a disk into the drive and try again. Solving Problems 65 Windows Vista 1 Click Start → ... for installation instructions. d r i v e l e t t e r : \ I S N O T A C C E S S I R E D . NOT ENOUGH MEMORY OR RESOURCES. A R E Q U I B L E . To remove and then reinstall the program: Windows XP 1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and Features. 2 Select the program you want to use...
Owner's Manual
Page 67
... stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. If necessary, uninstall and then reinstall the program. If you are unable to get a response by pressing a key on a floppy disk or CD. TU R N T H E C O M P U T E R O F F - A program crashes repeatedly NOTE: Software usually includes...
... stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. If necessary, uninstall and then reinstall the program. If you are unable to get a response by pressing a key on a floppy disk or CD. TU R N T H E C O M P U T E R O F F - A program crashes repeatedly NOTE: Software usually includes...
Owner's Manual
Page 69
... run the software. See the software documentation for information. • Ensure that the program is compatible with the program. • If necessary, uninstall and then reinstall the program.
... run the software. See the software documentation for information. • Ensure that the program is compatible with the program. • If necessary, uninstall and then reinstall the program.
Owner's Manual
Page 73
R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Reinstalling Drivers and Utilities" on page 93. See "Restoring Your Operating System" on page 90. Replace the network cable. Network Problems CAUTION: Before you begin any ...
R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Reinstalling Drivers and Utilities" on page 93. See "Restoring Your Operating System" on page 90. Replace the network cable. Network Problems CAUTION: Before you begin any ...
Owner's Manual
Page 75
..., such as a lamp. Solving Problems 75 NOTE: If you begin any cards (see "Cards" on page 116). • Remove and then reinstall the graphics card, if applicable (see "Setting Up a Printer" on page 121). ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS...receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see "DC Power Connector P8" on page 111). • Remove and then reinstall any of interference are securely connected to the printer and the computer (see "Removing a PCI...
..., such as a lamp. Solving Problems 75 NOTE: If you begin any cards (see "Cards" on page 116). • Remove and then reinstall the graphics card, if applicable (see "Setting Up a Printer" on page 121). ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS...receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see "DC Power Connector P8" on page 111). • Remove and then reinstall any of interference are securely connected to the printer and the computer (see "Removing a PCI...
Owner's Manual
Page 78
..., bass, or treble to check for interference. Sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - TE S T T H E E L E C T R I N T E R F E R E N C E - Turn off nearby fans, fluorescent lights, or halogen lamps to eliminate distortion. See "Manually Reinstalling Drivers" on page 93. No sound from the speakers is working by testing it with the speakers. R E I N S T A L L T H E S O U N D D R I N D O W S V O L U M E C O N T R O L - Ensure that the volume is turned up and...
..., bass, or treble to check for interference. Sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - TE S T T H E E L E C T R I N T E R F E R E N C E - Turn off nearby fans, fluorescent lights, or halogen lamps to eliminate distortion. See "Manually Reinstalling Drivers" on page 93. No sound from the speakers is working by testing it with the speakers. R E I N S T A L L T H E S O U N D D R I N D O W S V O L U M E C O N T R O L - Ensure that the volume is turned up and...
Owner's Manual
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... computer is steady amber, there may be malfunctioning or incorrectly installed. - Ensure that the computer encountered a possible motherboard failure. Remove and then reinstall any cards (see "Cards" on page 116). • If the power light is receiving electrical power, a device might emit a series ...of beeps during startup: 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Dell Diagnostics" on page 111). - One possible beep code consists of beeps, called a beep code, identifies a problem. This...
... computer is steady amber, there may be malfunctioning or incorrectly installed. - Ensure that the computer encountered a possible motherboard failure. Remove and then reinstall any cards (see "Cards" on page 116). • If the power light is receiving electrical power, a device might emit a series ...of beeps during startup: 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Dell Diagnostics" on page 111). - One possible beep code consists of beeps, called a beep code, identifies a problem. This...
Owner's Manual
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...Continue until you have identified a faulty module or reinstalled all modules without error. Possible Replace the battery (see "Replacing the battery failure or motherboard Battery" on page 113). Possible Contact Dell. If available, install good memory of the same ... detected modules installed, remove the modules, reinstall one module (see "Memory Installation Guidelines" on page 112). If the problem persists, contact Dell. 6 Video BIOS Test Failure Contact Dell. 7 CPU cache test failure Contact Dell. Code Description (repetitive short beeps) Suggested...
...Continue until you have identified a faulty module or reinstalled all modules without error. Possible Replace the battery (see "Replacing the battery failure or motherboard Battery" on page 113). Possible Contact Dell. If available, install good memory of the same ... detected modules installed, remove the modules, reinstall one module (see "Memory Installation Guidelines" on page 112). If the problem persists, contact Dell. 6 Video BIOS Test Failure Contact Dell. 7 CPU cache test failure Contact Dell. Code Description (repetitive short beeps) Suggested...
Owner's Manual
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...: • Upgrade your operating system. • Reinstall your operating system. • Connect or install a new device. The device list may not display the names of all the components installed on your computer. To exit the Dell Diagnostics and restart the computer, close the test screen.... 5 When the tests are complete, close the Main Menu screen. 6 Remove the Drivers and Utilities media (if applicable). The Dell Diagnostics obtains configuration information for the selected device. Each device has its own set of the screen. Tab Configuration Parameters Function Displays your...
...: • Upgrade your operating system. • Reinstall your operating system. • Connect or install a new device. The device list may not display the names of all the components installed on your computer. To exit the Dell Diagnostics and restart the computer, close the test screen.... 5 When the tests are complete, close the Main Menu screen. 6 Remove the Drivers and Utilities media (if applicable). The Dell Diagnostics obtains configuration information for the selected device. Each device has its own set of the screen. Tab Configuration Parameters Function Displays your...
Owner's Manual
Page 90
... approved drivers for an exclamation point (a circle with a [!]) next to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 90). NOTE: The User Account Control window may appear. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If you...
... approved drivers for an exclamation point (a circle with a [!]) next to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 90). NOTE: The User Account Control window may appear. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If you...
Owner's Manual
Page 91
... media, go to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on page 93) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media. 1 With the Windows desktop displayed, insert the Drivers and Utilities media. Windows Vista 1 Click Start → Computer...
... media, go to step 5. 2 When the Drivers and Utilities media installation program starts, follow the prompts on page 93) does not resolve the problem, then reinstall the driver from the Drivers and Utilities media. 1 With the Windows desktop displayed, insert the Drivers and Utilities media. Windows Vista 1 Click Start → Computer...
Owner's Manual
Page 92
...the screen. A message appears, stating that driver is not required by your operating system. Manually Reinstalling Drivers After extracting the driver files from a list or specific location (Advanced)→ Next. 6... that you are installing the driver. 4 Right-click the device for which you want to reinstall and follow the instructions on your hard drive. 7 When the name of the appropriate driver ... particular driver is not listed, that the Drivers and Utilities media is being reinstalled, then click Properties. 5 Click Driver→ Update Driver→ Install from the Drivers and...
...the screen. A message appears, stating that driver is not required by your operating system. Manually Reinstalling Drivers After extracting the driver files from a list or specific location (Advanced)→ Next. 6... that you are installing the driver. 4 Right-click the device for which you want to reinstall and follow the instructions on your hard drive. 7 When the name of the appropriate driver ... particular driver is not listed, that the Drivers and Utilities media is being reinstalled, then click Properties. 5 Click Driver→ Update Driver→ Install from the Drivers and...
Owner's Manual
Page 95
...Maintenance→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in when you purchased Troubleshooting Tools 95 Enabling System Restore NOTE: Windows Vista does ...not disable System Restore; If you reinstall Windows XP with less than 200 MB of low disk space. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Therefore...
...Maintenance→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in when you purchased Troubleshooting Tools 95 Enabling System Restore NOTE: Windows Vista does ...not disable System Restore; If you reinstall Windows XP with less than 200 MB of low disk space. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Therefore...
Owner's Manual
Page 98
... Driver Rollback. See "Reinstalling Drivers and Utilities" on page 94. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. 98 Troubleshooting Tools The Confirm Data Deletion screen appears. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore...
... Driver Rollback. See "Reinstalling Drivers and Utilities" on page 94. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. 98 Troubleshooting Tools The Confirm Data Deletion screen appears. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore...
Owner's Manual
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... message appears. 4 Restart the computer. When the DELL logo appears, press immediately. To reinstall Windows, you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that are installed on...key to complete the installation. The options can take 1 to 2 hours to do not reinstall Windows XP unless a Dell technical support representative instructs you to complete. Use the Dell Drivers and Utilities media to wait until you see the Microsoft Windows desktop; Depending on ...
... message appears. 4 Restart the computer. When the DELL logo appears, press immediately. To reinstall Windows, you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that are installed on...key to complete the installation. The options can take 1 to 2 hours to do not reinstall Windows XP unless a Dell technical support representative instructs you to complete. Use the Dell Drivers and Utilities media to wait until you see the Microsoft Windows desktop; Depending on ...
Owner's Manual
Page 136
Installing a Floppy Drive 1 Follow the procedures in the FlexBay. 136 Removing and Installing Parts 8 If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the Floppy Drive Panel Insert" on page 139). 9 Replace the computer cover (see "Replacing the Computer Cover" on page ...
Installing a Floppy Drive 1 Follow the procedures in the FlexBay. 136 Removing and Installing Parts 8 If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the Floppy Drive Panel Insert" on page 139). 9 Replace the computer cover (see "Replacing the Computer Cover" on page ...
Owner's Manual
Page 141
... on. Installing a Media Card Reader 1 Follow the procedures in the FlexBay. 7 Tighten the two screws to the back of the computer. 7 If you are not reinstalling the Media Card Reader, replace the drive panel insert, as needed. 8 Replace the bezel (see "Replacing the Bezel" on page 125). 9 Replace the computer cover...
... on. Installing a Media Card Reader 1 Follow the procedures in the FlexBay. 7 Tighten the two screws to the back of the computer. 7 If you are not reinstalling the Media Card Reader, replace the drive panel insert, as needed. 8 Replace the bezel (see "Replacing the Bezel" on page 125). 9 Replace the computer cover...