Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...; desktop, and then shut down your computer and try again. Select Diagnostics from the start the Dell Diagnostics from the diagnostics utility partition on your hard drive or from the Drivers and Utilities media. 4 Press any key to start menu and press . NOTE: If you wait...stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. Troubleshooting 43 NOTE: The Drivers and Utilities media is optional and may not ship with your computer. 3 When the DELL™ logo appears, press immediately. It is recommended that you...
...; desktop, and then shut down your computer and try again. Select Diagnostics from the start the Dell Diagnostics from the diagnostics utility partition on your hard drive or from the Drivers and Utilities media. 4 Press any key to start menu and press . NOTE: If you wait...stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. Troubleshooting 43 NOTE: The Drivers and Utilities media is optional and may not ship with your computer. 3 When the DELL™ logo appears, press immediately. It is recommended that you...
Setup and Quick Reference Guide
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...connected. • If an error message appears on the screen. NOTE: The next steps change the boot sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you see the program documentation. Solving Problems Follow these tips when troubleshooting your computer: • If you... start-up, the computer starts according to run, and follow the instructions on the screen, write down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message.
...connected. • If an error message appears on the screen. NOTE: The next steps change the boot sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you see the program documentation. Solving Problems Follow these tips when troubleshooting your computer: • If you... start-up, the computer starts according to run, and follow the instructions on the screen, write down and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message.
Setup and Quick Reference Guide
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... configures a program so that it runs in an environment similar to run the software. A program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting Other software problems CHECK THE SOFTWARE DOCUMENTATION OR...
... configures a program so that it runs in an environment similar to run the software. A program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting Other software problems CHECK THE SOFTWARE DOCUMENTATION OR...
Setup and Quick Reference Guide
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... work correctly. Reinstalling Software 51 otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you may...
... work correctly. Reinstalling Software 51 otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you may...
Setup and Quick Reference Guide
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...you are an administrator on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ ...Your Operating System" on page 54) to return your administrator to step 2. If you installed the new driver. If it does not, start Windows Explorer, click your Drivers and Utilities media. Returning to display the media contents, and then double-click the autorcd.exe file....
...you are an administrator on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ ...Your Operating System" on page 54) to return your administrator to step 2. If you installed the new driver. If it does not, start Windows Explorer, click your Drivers and Utilities media. Returning to display the media contents, and then double-click the autorcd.exe file....
Setup and Quick Reference Guide
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... Resource media is not listed, then that are used by your computer appears. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to reinstall and follow the instructions on the computer, click Continue; A message...
... Resource media is not listed, then that are used by your computer appears. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to reinstall and follow the instructions on the computer, click Continue; A message...
Setup and Quick Reference Guide
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... have left the computer in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Both permanently delete all data on the hard drive and remove any programs installed after you...the hard drive. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. NOTE: The procedures in an undesirable operating state. 6 Click Browse and...
... have left the computer in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Both permanently delete all data on the hard drive and remove any programs installed after you...the hard drive. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. NOTE: The procedures in an undesirable operating state. 6 Click Browse and...
Setup and Quick Reference Guide
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...Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers... Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer-including data files-are permanently deleted from the ...
...Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers... Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer-including data files-are permanently deleted from the ...
Setup and Quick Reference Guide
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The restore process begins and may need to a Previous Device Driver Version" on as a local user. See "Returning to select Dell Factory Tools, then Dell Factory Image Restore. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. NOTICE: If you...before you may take five or more minutes to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to restart the computer. The...
The restore process begins and may need to a Previous Device Driver Version" on as a local user. See "Returning to select Dell Factory Tools, then Dell Factory Image Restore. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. NOTICE: If you...before you may take five or more minutes to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to restart the computer. The...
Setup and Quick Reference Guide
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.... 3 If the Install Windows message appears, click Exit. 4 Restart the computer. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any key to Boot from CD-ROM, and follow the instructions on..., or whether you see the Microsoft® Windows® desktop; After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. On the next start-up, the computer boots according to wait until you requested the media, the...
.... 3 If the Install Windows message appears, click Exit. 4 Restart the computer. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any key to Boot from CD-ROM, and follow the instructions on..., or whether you see the Microsoft® Windows® desktop; After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. On the next start-up, the computer boots according to wait until you requested the media, the...
Setup and Quick Reference Guide
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...: Additional information may have shipped with your computer The Drivers and Utilities media is a CD or DVD that may not be included on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express...to your computer or advanced technical-reference material for your computer or DVD that may ship with your operating system. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be available in certain countries. Document/Media/...
...: Additional information may have shipped with your computer The Drivers and Utilities media is a CD or DVD that may not be included on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express...to your computer or advanced technical-reference material for your computer or DVD that may ship with your operating system. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be available in certain countries. Document/Media/...
Setup and Quick Reference Guide
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Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Setup and Quick Reference Guide
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... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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...: Use firm and even pressure to its metal base into place. Replace the hard drive cover aligning the notches. 8. Install the drivers and utilities for your computer, as needed . For information on reinstalling the operating system, see the Setup and Quick Reference Guide for... your computer on support.dell.com. Replace the two screws that secure the hard drive to the motherboard. 5. Replace the screw from the motherboard. Install the...
...: Use firm and even pressure to its metal base into place. Replace the hard drive cover aligning the notches. 8. Install the drivers and utilities for your computer, as needed . For information on reinstalling the operating system, see the Setup and Quick Reference Guide for... your computer on support.dell.com. Replace the two screws that secure the hard drive to the motherboard. 5. Replace the screw from the motherboard. Install the...
Service Manual
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...In the Hardware Troubleshooter list, select the option that best describes the problem, and click Next to start the Dell Diagnostics from the Drivers and Utilities media provided with your computer, perform the checks in the search field and press to follow the ... safety instructions that came with your docking device for assistance. Type hardware troubleshooter in Solving Problems, and then run the Dell Diagnostics. NOTE: The Drivers and Utilities media is active. resolve the incompatibility. ® Windows Vista : 1. See the documentation that shipped with ...
...In the Hardware Troubleshooter list, select the option that best describes the problem, and click Next to start the Dell Diagnostics from the Drivers and Utilities media provided with your computer, perform the checks in the search field and press to follow the ... safety instructions that came with your docking device for assistance. Type hardware troubleshooter in Solving Problems, and then run the Dell Diagnostics. NOTE: The Drivers and Utilities media is active. resolve the incompatibility. ® Windows Vista : 1. See the documentation that shipped with ...
Service Manual
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... system setup. 5. Restart your computer. Type 1 to highlight CD/DVD/CD-RW Drive then press . Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer and try again. 6. If you wait too long and the operating ... Main Menu). NOTE: It is recommended that you select Test System to run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). At the Dell Diagnostics Main Menu, left -click with the touch pad/mouse, or press and then , to select the test you want to...
... system setup. 5. Restart your computer. Type 1 to highlight CD/DVD/CD-RW Drive then press . Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer and try again. 6. If you wait too long and the operating ... Main Menu). NOTE: It is recommended that you select Test System to run (see Starting the Dell Diagnostics From the Drivers and Utilities Media). At the Dell Diagnostics Main Menu, left -click with the touch pad/mouse, or press and then , to select the test you want to...
Service Manual
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... necessary, uninstall and then reinstall the program. Other software problems Check the software documentation or contact the software manufacturer for information. l Ensure that the device drivers do not conflict with this version of Windows. 2. l Verify that the program is designed for at least 8 to access the Task Manager. 2. l If necessary, uninstall...
... necessary, uninstall and then reinstall the program. Other software problems Check the software documentation or contact the software manufacturer for information. l Ensure that the device drivers do not conflict with this version of Windows. 2. l Verify that the program is designed for at least 8 to access the Task Manager. 2. l If necessary, uninstall...