Owner's Manual
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... or Mouse Problems 145 Video and Display Problems 146 If the display is blank 146 If the display is difficult to read 146 If only part of the display is readable 147 Drivers 147 What Is a Driver 147 Identifying Drivers 148 Reinstalling Drivers and Utilities 149 Troubleshooting Software and Hardware Problems...
... or Mouse Problems 145 Video and Display Problems 146 If the display is blank 146 If the display is difficult to read 146 If only part of the display is readable 147 Drivers 147 What Is a Driver 147 Identifying Drivers 148 Reinstalling Drivers and Utilities 149 Troubleshooting Software and Hardware Problems...
Owner's Manual
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...; Windows® XP Operating System 158 Using Microsoft Windows System Restore . . . . 158 Using Dell™ PC Restore 159 Using the Operating System Media 161 14 Adding and Replacing Parts 163 Before You Begin 163 Recommended Tools 163 Turning Off Your Computer 164 Before Working Inside Your Computer 164... Hard Drive 166 Removing the Hard Drive 166 Replacing the Hard Drive 168 Returning a Hard Drive to Dell 168 Optical Drive 169 ...
...; Windows® XP Operating System 158 Using Microsoft Windows System Restore . . . . 158 Using Dell™ PC Restore 159 Using the Operating System Media 161 14 Adding and Replacing Parts 163 Before You Begin 163 Recommended Tools 163 Turning Off Your Computer 164 Before Working Inside Your Computer 164... Hard Drive 166 Removing the Hard Drive 166 Replacing the Hard Drive 168 Returning a Hard Drive to Dell 168 Optical Drive 169 ...
Owner's Manual
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NOTE: Bluetooth is optional and may not be included in your computer. For additional information, see "Adding and Replacing Parts" on page 163. About Your Computer 35 P R O C E S S O R A N D T H E R M A L M O D U L E C O V E R - Covers the processor and thermal module. MEMORY MODULE/COIN-CELL/BLUETOOTH/MODEM BATTERY COMPARTMENT - Compartment that contains the memory modules, modem, bluetooth, and the coincell battery.
NOTE: Bluetooth is optional and may not be included in your computer. For additional information, see "Adding and Replacing Parts" on page 163. About Your Computer 35 P R O C E S S O R A N D T H E R M A L M O D U L E C O V E R - Covers the processor and thermal module. MEMORY MODULE/COIN-CELL/BLUETOOTH/MODEM BATTERY COMPARTMENT - Compartment that contains the memory modules, modem, bluetooth, and the coincell battery.
Owner's Manual
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...: It is recommended that you are having. 118 Troubleshooting The test typically takes 10 to 20 minutes and requires no interaction on your part. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want to run. Run Express Test first...
...: It is recommended that you are having. 118 Troubleshooting The test typically takes 10 to 20 minutes and requires no interaction on your part. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want to run. Run Express Test first...
Owner's Manual
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...appears, see "Error Messages" on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If only part of specialized commands that only its own set of the display is not completely blank, run the Video device group in the... and Colors settings, as a printer, mouse, or keyboard. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 199). SEE "ERROR M ESSAGES" - A driver acts like a translator between the device and any other programs that controls a device such...
...appears, see "Error Messages" on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If only part of specialized commands that only its own set of the display is not completely blank, run the Video device group in the... and Colors settings, as a printer, mouse, or keyboard. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 199). SEE "ERROR M ESSAGES" - A driver acts like a translator between the device and any other programs that controls a device such...
Owner's Manual
Page 163
...Computer" on page 164. • You have read the safety information in reverse order. Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your Dell Product Information Guide. • A component can be replaced-or if purchased separately-installed by performing the removal...procedure assumes that the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe • Flash BIOS update (see the Dell Support website at support.dell.com) Adding and Replacing Parts 163
...Computer" on page 164. • You have read the safety information in reverse order. Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your Dell Product Information Guide. • A component can be replaced-or if purchased separately-installed by performing the removal...procedure assumes that the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe • Flash BIOS update (see the Dell Support website at support.dell.com) Adding and Replacing Parts 163
Owner's Manual
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...on the locking tabs before you are turned off after the operating system shutdown process is complete. 2 Ensure that is not authorized by Dell is not covered by your computer and attached devices did not automatically turn off . Damage due to help ensure your computer. if you... 164 Adding and Replacing Parts Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to servicing that the computer...
...on the locking tabs before you are turned off after the operating system shutdown process is complete. 2 Ensure that is not authorized by Dell is not covered by your computer and attached devices did not automatically turn off . Damage due to help ensure your computer. if you... 164 Adding and Replacing Parts Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to servicing that the computer...
Owner's Manual
Page 165
... that both connectors are correctly oriented and aligned. NOTICE: To help prevent damage to the computer, use batteries designed for this particular Dell computer. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface... (such as a connector on the back of the battery bay. 1 2 1 battery 2 battery release latch (2) Adding and Replacing Parts 165 disconnect the cable. As you pull connectors apart, keep them evenly aligned to prevent the computer cover from being scratched. 2 Turn ...
... that both connectors are correctly oriented and aligned. NOTICE: To help prevent damage to the computer, use batteries designed for this particular Dell computer. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface... (such as a connector on the back of the battery bay. 1 2 1 battery 2 battery release latch (2) Adding and Replacing Parts 165 disconnect the cable. As you pull connectors apart, keep them evenly aligned to prevent the computer cover from being scratched. 2 Turn ...
Owner's Manual
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.... 2 Turn the computer over. 3 Loosen the two captive screws securing the hard drive cover and then remove the cover. 166 Adding and Replacing Parts NOTICE: Hard drives are installing a hard drive from the ExpressCard slot (see "Removing an ExpressCard or Blank" on page 95) and the 8-in...on page 153 and "Reinstalling Drivers and Utilities" on page 98). Hard Drive CAUTION: If you begin any installed cards from a source other than Dell, you are extremely fragile. Exercise care when handling the hard drive. NOTICE: To prevent data loss, turn off your computer (see "Removing a ...
.... 2 Turn the computer over. 3 Loosen the two captive screws securing the hard drive cover and then remove the cover. 166 Adding and Replacing Parts NOTICE: Hard drives are installing a hard drive from the ExpressCard slot (see "Removing an ExpressCard or Blank" on page 95) and the 8-in...on page 153 and "Reinstalling Drivers and Utilities" on page 98). Hard Drive CAUTION: If you begin any installed cards from a source other than Dell, you are extremely fragile. Exercise care when handling the hard drive. NOTICE: To prevent data loss, turn off your computer (see "Removing a ...
Owner's Manual
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Adding and Replacing Parts 167 1 2 1 hard drive cover 2 screws (2) 4 Remove the hard drive assembly by using the pull-tab. 1 2 1 hard drive assembly 2 pull-tab NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide).
Adding and Replacing Parts 167 1 2 1 hard drive cover 2 screws (2) 4 Remove the hard drive assembly by using the pull-tab. 1 2 1 hard drive assembly 2 pull-tab NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide).
Owner's Manual
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...comparable, foam packaging. If you use excessive force, you may be damaged in transit. 2 1 1 foam packaging 2 hard drive 168 Adding and Replacing Parts Save the original packaging for your old hard drive to slide the drive into place. NOTICE: Use firm and even pressure to...Vista™ Operating System" on page 153). 5 Install the drivers and utilities for storing or shipping the hard drive. Returning a Hard Drive to Dell Return your computer, as needed (see "Reinstalling Drivers and Utilities" on the hard drive assembly with the slots in its packaging. Otherwise, the hard...
...comparable, foam packaging. If you use excessive force, you may be damaged in transit. 2 1 1 foam packaging 2 hard drive 168 Adding and Replacing Parts Save the original packaging for your old hard drive to slide the drive into place. NOTICE: Use firm and even pressure to...Vista™ Operating System" on page 153). 5 Install the drivers and utilities for storing or shipping the hard drive. Returning a Hard Drive to Dell Return your computer, as needed (see "Reinstalling Drivers and Utilities" on the hard drive assembly with the slots in its packaging. Otherwise, the hard...
Owner's Manual
Page 169
Removing the Optical Drive 1 Follow the procedures in the Product Information Guide. Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Before You Begin" on page 163. 2 Turn the computer over. 3 Remove the locking screw from the optical drive. 4 Using a plastic scribe, push the notch to release the optical drive from the bay. 5 Slide the optical drive out of the bay. 1 3 2 1 optical drive 2 locking screw 3 notch Adding and Replacing Parts 169
Removing the Optical Drive 1 Follow the procedures in the Product Information Guide. Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Before You Begin" on page 163. 2 Turn the computer over. 3 Remove the locking screw from the optical drive. 4 Using a plastic scribe, push the notch to release the optical drive from the bay. 5 Slide the optical drive out of the bay. 1 3 2 1 optical drive 2 locking screw 3 notch Adding and Replacing Parts 169
Owner's Manual
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... in this section, follow the safety instructions in "Before You Begin" on page 163. 2 Open the display as far as it . 170 Adding and Replacing Parts NOTICE: To avoid damage to the central control cover, do not lift the cover on both sides simultaneously. 3 Insert a plastic scribe into the bay. 2 Replace...
... in this section, follow the safety instructions in "Before You Begin" on page 163. 2 Open the display as far as it . 170 Adding and Replacing Parts NOTICE: To avoid damage to the central control cover, do not lift the cover on both sides simultaneously. 3 Insert a plastic scribe into the bay. 2 Replace...
Owner's Manual
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... discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on page 49. Adding and Replacing Parts 171 1 2 1 central control cover 2 scribe Replacing the Central Control Cover 1 Insert the left to the system board, you begin working inside the computer. CAUTION: Before...
... discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on page 49. Adding and Replacing Parts 171 1 2 1 central control cover 2 scribe Replacing the Central Control Cover 1 Insert the left to the system board, you begin working inside the computer. CAUTION: Before...
Owner's Manual
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... 170). 3 Remove the two screws at the top of the keyboard connector. 1 2 3 4 5 6 1 screws (2) 3 tabs (5) 5 cable connector latch 2 keyboard 4 keyboard cable 6 palmrest 172 Adding and Replacing Parts Be careful when removing and handling the keyboard. 4 Lift the keyboard and hold it up and slightly forward to access the keyboard connector. 5 Rotate the...
... 170). 3 Remove the two screws at the top of the keyboard connector. 1 2 3 4 5 6 1 screws (2) 3 tabs (5) 5 cable connector latch 2 keyboard 4 keyboard cable 6 palmrest 172 Adding and Replacing Parts Be careful when removing and handling the keyboard. 4 Lift the keyboard and hold it up and slightly forward to access the keyboard connector. 5 Rotate the...
Owner's Manual
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...surface (such as a connector on the system board. Your computer has two user-accessible SODIMM sockets, DIMM A and DIMM B accessed from Dell are intended for information on the right edge near the top to snap the keyboard into the palmrest. 4 Press on the memory supported by...in the Product Information Guide. You can increase your computer. Install only memory modules that are covered under your computer warranty. Adding and Replacing Parts 173 NOTICE: If your computer. NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector...
...surface (such as a connector on the system board. Your computer has two user-accessible SODIMM sockets, DIMM A and DIMM B accessed from Dell are intended for information on the right edge near the top to snap the keyboard into the palmrest. 4 Press on the memory supported by...in the Product Information Guide. You can increase your computer. Install only memory modules that are covered under your computer warranty. Adding and Replacing Parts 173 NOTICE: If your computer. NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector...
Owner's Manual
Page 174
1 2 1 screws (3) 2 memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 5 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 6 Remove the module from the connector. 174 Adding and Replacing Parts
1 2 1 screws (3) 2 memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 5 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 6 Remove the module from the connector. 174 Adding and Replacing Parts
Owner's Manual
Page 175
... in the connector slot. 2 Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it . Adding and Replacing Parts 175 If you do not feel the click, remove the module and reinstall it clicks into place.
... in the connector slot. 2 Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it . Adding and Replacing Parts 175 If you do not feel the click, remove the module and reinstall it clicks into place.
Owner's Manual
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... and tighten the three screws. 4 Insert the battery into the battery bay or connect the AC adapter to the system board. 176 Adding and Replacing Parts Modem CAUTION: Before you begin any of memory installed in "Before You Begin" on page 163. 2 Turn the computer over, loosen the three captive screws...
... and tighten the three screws. 4 Insert the battery into the battery bay or connect the AC adapter to the system board. 176 Adding and Replacing Parts Modem CAUTION: Before you begin any of memory installed in "Before You Begin" on page 163. 2 Turn the computer over, loosen the three captive screws...
Owner's Manual
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NOTICE: The connectors are keyed to ensure correct insertion. 4 Remove the modem cable. 5 Remove the modem by using the pull-tab. 1 2 3 4 1 screw 3 modem cable 2 pull-tab 4 modem 6 Install the replacement modem by pressing the modem into the connector on the system board. If you feel resistance, check the connectors and realign the card. 7 Connect the modem cable. 8 Tighten the three screws and replace the modem cover. Adding and Replacing Parts 177
NOTICE: The connectors are keyed to ensure correct insertion. 4 Remove the modem cable. 5 Remove the modem by using the pull-tab. 1 2 3 4 1 screw 3 modem cable 2 pull-tab 4 modem 6 Install the replacement modem by pressing the modem into the connector on the system board. If you feel resistance, check the connectors and realign the card. 7 Connect the modem cable. 8 Tighten the three screws and replace the modem cover. Adding and Replacing Parts 177