Dell Vostro 3020 Tower Support and Manuals
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Popular Dell Vostro 3020 Tower Manual Pages
Desktop Service Manual - Page 4
...) reset...71 Clearing BIOS (System Setup) and System passwords 72 Updating the BIOS...72 Updating the BIOS in Windows...72 Updating the BIOS using the USB drive in Windows 72 Updating the BIOS from the F12 One-Time boot menu 73
Chapter 5: Troubleshooting...74 Locate the Service Tag or Express Service Code of your Dell computer 74 SupportAssist diagnostics...74 System...
Desktop Service Manual - Page 8
...parts while performing service and that the internal wires of a wrist strap are typically installed in reverse to the load. Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell...It is being repaired. In addition, it is critical to keep sensitive parts separate from sensitive parts before physically handling...
Desktop Service Manual - Page 59
... computer work incorrectly. Use the BIOS Setup program for the following purposes: ● Get information about the hardware installed in your computer, such as the ...password, type of the System Setup options, changes that you write down list, if applicable.
Moves to the previous field. 4
System setup
CAUTION: Unless you are recorded but do not change the settings in the BIOS Setup...
Desktop Service Manual - Page 60
... computer. Signed Firmware Update
Displays whether the signed firmware update is on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2... option to a specific device (for example: optical drive or hard drive). Service Tag
Displays the Service Tag of the computer.
Express Service Code
Displays the express service code of the computer....
Desktop Service Manual - Page 63
... selected. By default, Enable USB Boot Support is selected. Table 6. Front USB Configuration
Enables or disables individual USB ports. By default, Enable Front USB Ports is selected. * Denotes a USB 3.0-capable port
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of this setting. System setup options-Integrated Devices menu (continued)
Integrated...
Desktop Service Manual - Page 64
...Sets the screen brightness when the computer is selected.
Manual mode reads userprovided Boot URL.
Default: OFF
Table 9.
Auto Mode will extract Boot URL from Standby, Hibernation, or Power Off state.
System setup...or disables internal speaker. Table 10. System setup options-Power menu
Power USB Wake Support Enable USB Wake Support
Enables USB devices like a mouse or ...
Desktop Service Manual - Page 66
... of the optional Absolute Persistence Module service from Absolute® Software. Enable or disable BIOS updates through UEFI capsule update packages. Changes to this setting will prompt the user for the admin password (if set) when booting to set , change , or delete the system password. Disables the master password support. The admin password enables several security features Enables the...
Desktop Service Manual - Page 67
... USB key. Default: ON
BIOSConnect
System setup
67
Default: ON
Master Password Lockout Enable Master Password Lockout
Enables or disables master password support. System setup options-Update,Recovery menu Update,Recovery
UEFI Capsule Firmware Updates Enable UEFI Capsule Firmware Updates Enables or disables BIOS updates through UEFI capsule update packages.
Default: ON
SupportAssist OS...
Desktop Service Manual - Page 68
...
First Power On Date Set Ownership Date
Enable or disable setting of the computer. Default: 2. Default: ON
68
System setup System setup options-System Management menu
System Management Service Tag Asset Tag
Wake on LAN/WLAN Wake on by Dell Auto OS Recovery Threshold, and local Service does not boot, or is not installed. Default: Disabled
SERR Messages...
Desktop Service Manual - Page 71
... Security and press Enter.
In the System Security screen, verify that the Password Status is released. Select Setup Password, update, or delete the existing setup password, and press Enter or Tab. If you or the service technician to save the changes and exit from System Setup. You can initiate the RTC reset on or reboot. Once the reset...
Desktop Service Manual - Page 72
... reset Windows or application passwords, refer to the bootable USB drive. 4. Click Product support.
You can also use the SupportAssist feature to the documentation accompanying Windows or your application. Click Drivers & Downloads. Select the operating system installed on -screen instructions. Double-click the BIOS update file icon and follow the on your computer model.
3.
Connect the...
Desktop Service Manual - Page 73
...9679; BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive...during the BIOS update process. System setup
73 About this function. The flash BIOS ...instructions to access the One-Time Boot Menu, select BIOS Update using the BIOS update.exe file that is listed as a boot option for your computer. 8. If the option is listed, then the BIOS supports...
Desktop Service Manual - Page 74
To view relevant support resources for specific devices and require user interaction. The SupportAssist diagnostics provides a set of tools to diagnose and troubleshoot issues that you are completed successfully ● View error messages that is preinstalled in the BIOS and is embedded in all Dell computers installed with Windows operating system. Ensure that may occur before your ...
Desktop Service Manual - Page 75
... are requested to conduct a WiFi power cycle:
NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. The following procedure provides the instructions on the wireless router. 6. Draining residual flea power, also known as a performing a "hard reset", is removed. Troubleshooting
75 Steps 1. Turn off the wireless router. 4. To drain residual flea power...
Desktop Service Manual - Page 76
... the keyword, topic, or model number, and then click or tap the search icon to www.dell.com/support.
2.
NOTE: Availability varies by a Service Tag or Express Service Code. Self-help resources
Self-help resources
Resource location
Information about Dell products and services
www.dell.com
My Dell app
Tips
Contact Support
Online help and contacting Dell In the Search field on...
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