User Guide
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... for Rack Installation ONLY 4-6 Connecting the Host Interface Cable . . . . 4-11 Connecting a Power Cord 4-13 Configuring Your Library 4-14 Choosing Your Configuration Method . . . . 4-14 Using Factory Defaults as Your Configuration 4-14 Configuring Your Library using the Web User Interface 4-15 Configuring Your Library using the Operator Control Panel 4-31 Preparing the Host 4-31 Verifying the Connection 4-32 Cartridge Magazines 4-32 Populating the Library with Data Cartridges 4-36 Inserting the Cleaning Cartridge 4-37 Chapter 5. Contents Read This First iii Minimum Firmware Levels...
... for Rack Installation ONLY 4-6 Connecting the Host Interface Cable . . . . 4-11 Connecting a Power Cord 4-13 Configuring Your Library 4-14 Choosing Your Configuration Method . . . . 4-14 Using Factory Defaults as Your Configuration 4-14 Configuring Your Library using the Web User Interface 4-15 Configuring Your Library using the Operator Control Panel 4-31 Preparing the Host 4-31 Verifying the Connection 4-32 Cartridge Magazines 4-32 Populating the Library with Data Cartridges 4-36 Inserting the Cleaning Cartridge 4-37 Chapter 5. Contents Read This First iii Minimum Firmware Levels...
User Guide
Page 8
...Appendix G. Service Procedures . . . . 9-1 Removing Cartridges from Magazine Slots. . . . 9-1 Releasing the Magazines Manually 9-1 Using the ITDT Firmware Update, Dump Retrieval and Drive Test Tool 9-4 Chapter 10. SCSI Element Types, SCSI Addresses, and Physical Configurations A-1 2U Library I -1 Index X-1 vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide A-1 4U Library I/O Slots, Storage Slots, and Drive Slots Element Addresses and Physical Locations . B-2 Appendix C. Troubleshooting . . . . . 7-1 Installation Problems 7-6 Library Recovery Problem...
...Appendix G. Service Procedures . . . . 9-1 Removing Cartridges from Magazine Slots. . . . 9-1 Releasing the Magazines Manually 9-1 Using the ITDT Firmware Update, Dump Retrieval and Drive Test Tool 9-4 Chapter 10. SCSI Element Types, SCSI Addresses, and Physical Configurations A-1 2U Library I -1 Index X-1 vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide A-1 4U Library I/O Slots, Storage Slots, and Drive Slots Element Addresses and Physical Locations . B-2 Appendix C. Troubleshooting . . . . . 7-1 Installation Problems 7-6 Library Recovery Problem...
User Guide
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... Library: Clean Drive page 5-58 Service Library: View Logs page 5-59 Service Library: View Drive Logs screen 5-60 Service: Save Drive Dump 5-60 Service Library: Perform Diagnostics page 5-61 Service Library: Perform Key Path Diagnostics page 5-62 The Service Library: Upgrade Firmware page showing one Ultrium 3 SAS Half High V2 drive and one screw on the LTO Ultrium 5 Tape Cartridge 6-5 Setting the write-protect switch . . . . . 6-6 Double-boxing tape cartridges for the right magazine (facing rear of a drive sled installed in a rack (one - A power supply being removed...
... Library: Clean Drive page 5-58 Service Library: View Logs page 5-59 Service Library: View Drive Logs screen 5-60 Service: Save Drive Dump 5-60 Service Library: Perform Diagnostics page 5-61 Service Library: Perform Key Path Diagnostics page 5-62 The Service Library: Upgrade Firmware page showing one Ultrium 3 SAS Half High V2 drive and one screw on the LTO Ultrium 5 Tape Cartridge 6-5 Setting the write-protect switch . . . . . 6-6 Double-boxing tape cartridges for the right magazine (facing rear of a drive sled installed in a rack (one - A power supply being removed...
User Guide
Page 27
... replaceable unit (CRU), and is designed for future use by Service Personnel. See "Removing and Storing the Shipping Lock" on a USB device. USB port Used to save/restore library configuration information on page 4-4. Library Control An LED showing the status of the drive. For use . Ethernet port This port is green, it indicates normal drive activity. 10 Service Tag/Serial The service tag and serial number on the pull-out label links the library to your Number warranty. 11 Fan...
... replaceable unit (CRU), and is designed for future use by Service Personnel. See "Removing and Storing the Shipping Lock" on a USB device. USB port Used to save/restore library configuration information on page 4-4. Library Control An LED showing the status of the drive. For use . Ethernet port This port is green, it indicates normal drive activity. 10 Service Tag/Serial The service tag and serial number on the pull-out label links the library to your Number warranty. 11 Fan...
User Guide
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...v Compressed: 38.4 TB (2:1 compression) v 48 data cartridges v Native: 38.4 TB v Compressed: 75.2 TB (2:1 compression) 1-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v Drive Status such as the system name, hardware number or communications configuration. "SNMP Status MIB Variables and Traps" on drive; Status and error data is not recommended as identification and status of devices that fault. dual port Ultrium 3 Half Height drives v 3 Gb/s SAS - v SNMP MIBs: The library's Management Information Base (MIB) contains units of information that specifically...
...v Compressed: 38.4 TB (2:1 compression) v 48 data cartridges v Native: 38.4 TB v Compressed: 75.2 TB (2:1 compression) 1-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v Drive Status such as the system name, hardware number or communications configuration. "SNMP Status MIB Variables and Traps" on drive; Status and error data is not recommended as identification and status of devices that fault. dual port Ultrium 3 Half Height drives v 3 Gb/s SAS - v SNMP MIBs: The library's Management Information Base (MIB) contains units of information that specifically...
User Guide
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...4-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The power button removes power from each power supply for configuring your library configuration, go to "Using Factory Defaults as Your Configuration The table below shows the main default library settings. The library can be configured using the power button. Configuring Your Library Note: Review the information in "Connecting the Host Interface Cable" on page 4-11) into the nearest properly grounded power outlet. 2. If you choose to use the Operator Control Panel for configuring your...
...4-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The power button removes power from each power supply for configuring your library configuration, go to "Using Factory Defaults as Your Configuration The table below shows the main default library settings. The library can be configured using the power button. Configuring Your Library Note: Review the information in "Connecting the Host Interface Cable" on page 4-11) into the nearest properly grounded power outlet. 2. If you choose to use the Operator Control Panel for configuring your...
User Guide
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... Library using the Web User Interface If you choose to use the Operator Control Panel for configuring your library, go to "Configure Menu" on page 5-18 for information on configuring the following items will not log out of the current screen. Installation and Configuration 4-31 If the host server is connected to erase your backup application supports the SCSI, SAS, or Fibre Channel host bus adapter (HBA). 2. Restoring Factory Default Settings using...
... Library using the Web User Interface If you choose to use the Operator Control Panel for configuring your library, go to "Configure Menu" on page 5-18 for information on configuring the following items will not log out of the current screen. Installation and Configuration 4-31 If the host server is connected to erase your backup application supports the SCSI, SAS, or Fibre Channel host bus adapter (HBA). 2. Restoring Factory Default Settings using...
User Guide
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... result in "Populating the Library with Data Cartridges" on page 6-1. Properly label the cleaning cartridge (CLNxxxLx). Refer to Service → Clean Drive. Place the cleaning cartridge in the library using the same procedure described in the library System Status screen (web UI) reporting the following procedure using the Operator Control Panel (OCP): OCP->Configure->Library Settings->General->Remove DCS->No/Yes->Save. Note: A user has the option to perform manual cleaning by future library firmware updates. If the DCS has...
... result in "Populating the Library with Data Cartridges" on page 6-1. Properly label the cleaning cartridge (CLNxxxLx). Refer to Service → Clean Drive. Place the cleaning cartridge in the library using the same procedure described in the library System Status screen (web UI) reporting the following procedure using the Operator Control Panel (OCP): OCP->Configure->Library Settings->General->Remove DCS->No/Yes->Save. Note: A user has the option to perform manual cleaning by future library firmware updates. If the DCS has...
User Guide
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... is the version of firmware installed on updating your library. An "X" indicates that allows the library to "Service Library: Firmware Upgrade Firmware" on page 5-40 Monitor Library: Library Identity This page provides access to your library. Barcode Reader This is powered ON. Web User Interface Menus (continued) SNMP Save/Restore - address X X IPv6 static This is the current level of barcode reader in the library. X X IPv6 address 5-34 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Table 5-6. Library Identity page elements...
... is the version of firmware installed on updating your library. An "X" indicates that allows the library to "Service Library: Firmware Upgrade Firmware" on page 5-40 Monitor Library: Library Identity This page provides access to your library. Barcode Reader This is powered ON. Web User Interface Menus (continued) SNMP Save/Restore - address X X IPv6 static This is the current level of barcode reader in the library. X X IPv6 address 5-34 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Table 5-6. Library Identity page elements...
User Guide
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... Ultrium 5 Data Cartridge xxxxxxL5 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The drive will automatically eject an expired cleaning cartridge. It alerts you may choose to use labels for that is human-readable v A bar code that needs cleaning, clean the drive, then return the cleaning cartridge to its home slot. When the cleaning is a data cartridge or cleaning cartridge. The bar code also tells the library whether the cartridge is finished, the drive ejects the cartridge, and the library turns the "Clean Drive" LED...
... Ultrium 5 Data Cartridge xxxxxxL5 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The drive will automatically eject an expired cleaning cartridge. It alerts you may choose to use labels for that is human-readable v A bar code that needs cleaning, clean the drive, then return the cleaning cartridge to its home slot. When the cleaning is a data cartridge or cleaning cartridge. The bar code also tells the library whether the cartridge is finished, the drive ejects the cartridge, and the library turns the "Clean Drive" LED...
User Guide
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... the correct media is supported with the same tape cartridge in another encryption enabled drive. If the test fails, a problem could exist with an encryption operation - FRONT PANEL LEDs 7-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Check that the EKM is correctly installed and configured, and that are using the Web User Interface. An error code history is posted Check the EKM application's error logs, device driver logs, tape library error logs, and tape drive error logs for a similar test. Table 7-1. Check...
... the correct media is supported with the same tape cartridge in another encryption enabled drive. If the test fails, a problem could exist with an encryption operation - FRONT PANEL LEDs 7-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Check that the EKM is correctly installed and configured, and that are using the Web User Interface. An error code history is posted Check the EKM application's error logs, device driver logs, tape library error logs, and tape drive error logs for a similar test. Table 7-1. Check...
User Guide
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... are using the Web User Interface, navigate to "Service Library: Upgrade Firmware" on page 6-6). 2. Clean the drive. To release the magazines using data and cleaning cartridges that has not been degaussed. CARTRIDGE MOVEMENT PROBLEMS Cartridge placement problems Magazine slot prism fiducials NOT seated properly can not be resolved by a firmware upgrade. Table 7-1. Cartridge will not eject from drive Cartridge can result in the write enabled position (see "Cartridge Compatibility" on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
... are using the Web User Interface, navigate to "Service Library: Upgrade Firmware" on page 6-6). 2. Clean the drive. To release the magazines using data and cleaning cartridges that has not been degaussed. CARTRIDGE MOVEMENT PROBLEMS Cartridge placement problems Magazine slot prism fiducials NOT seated properly can not be resolved by a firmware upgrade. Table 7-1. Cartridge will not eject from drive Cartridge can result in the write enabled position (see "Cartridge Compatibility" on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
User Guide
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... SCSI ID of various jumpers and/or switches. v Host Bus Adapter (HBA) Compatibility: Ensure that the library is enabled on cables and that the proper device driver, if applicable, is successful within the library accounts for multiple devices. v HBA LUN 0/1 Support: A single ID will commence. 7-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v Device Driver Installation: Make sure that all connections are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured...
... SCSI ID of various jumpers and/or switches. v Host Bus Adapter (HBA) Compatibility: Ensure that the library is enabled on cables and that the proper device driver, if applicable, is successful within the library accounts for multiple devices. v HBA LUN 0/1 Support: A single ID will commence. 7-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v Device Driver Installation: Make sure that all connections are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured...
User Guide
Page 180
..., power cycling, and updating the library firmware did not fix the problem, the controller card CRU is the most likely failure. If the drive is experiencing permanent or temporary errors or if the amber Clean LED is the most likely failing CRU (refer to Chapter 6, "Using Ultrium Media," on page 5-60 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v If the drive test fails, replace the drive sled CRU (refer to cooling problems. See "Removing/Installing/Adding a Tape Drive Sled" on the Library Controller Card. 5. Several library error codes also...
..., power cycling, and updating the library firmware did not fix the problem, the controller card CRU is the most likely failure. If the drive is experiencing permanent or temporary errors or if the amber Clean LED is the most likely failing CRU (refer to Chapter 6, "Using Ultrium Media," on page 5-60 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v If the drive test fails, replace the drive sled CRU (refer to cooling problems. See "Removing/Installing/Adding a Tape Drive Sled" on the Library Controller Card. 5. Several library error codes also...
User Guide
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... LED will blink when warning events for problem 46 SCSI: media removal prevented by drive Refer to "Ultrium Tape Drives" on page 1-9. 49 SCSI: incompatible magazine, magazine not accessible Check your host application documentation for the following occur: v Media v Fan v Redundant power supply An appropriate message will be posted on the Operator Control Panel and the Web User Interface. library 47 SCSI: flash image does not fit personality Check the version of firmware used for the upgrade. 48 SCSI: drive type not supported...
... LED will blink when warning events for problem 46 SCSI: media removal prevented by drive Refer to "Ultrium Tape Drives" on page 1-9. 49 SCSI: incompatible magazine, magazine not accessible Check your host application documentation for the following occur: v Media v Fan v Redundant power supply An appropriate message will be posted on the Operator Control Panel and the Web User Interface. library 47 SCSI: flash image does not fit personality Check the version of firmware used for the upgrade. 48 SCSI: drive type not supported...
User Guide
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... drive installed. Error Codes 8-13 Check the power supply status. This is normal when the VPD has been restored EEPROM. Install the latest version of library firmware. Chapter 8. Check network connections, configuration, and settings. Check drive type and install only supported drives. Subcode 01: 1st PS fan from bottom Subcode 02: 2nd PS fan from bottom DF Power Good signal changed from EEPROM. Continue using cleaning cartridge until it is expired, then replace the expired cleaning cartridge with a new cleaning cartridge...
... drive installed. Error Codes 8-13 Check the power supply status. This is normal when the VPD has been restored EEPROM. Install the latest version of library firmware. Chapter 8. Check network connections, configuration, and settings. Check drive type and install only supported drives. Subcode 01: 1st PS fan from bottom Subcode 02: 2nd PS fan from bottom DF Power Good signal changed from EEPROM. Continue using cleaning cartridge until it is expired, then replace the expired cleaning cartridge with a new cleaning cartridge...
User Guide
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... be placed to Dell. 10-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Press Cancel to the host or FC switch. Resume normal library operations. Make note of the tab will be visible. 8. Upgrade library firmware and drive firmware to the Troubleshooting chapter in Figure 10-6 on page 5-49 to download the latest firmware for ESD protection to the back of a scratch (blank) cartridge. v If the test fails, an error code will be...
... be placed to Dell. 10-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Press Cancel to the host or FC switch. Resume normal library operations. Make note of the tab will be visible. 8. Upgrade library firmware and drive firmware to the Troubleshooting chapter in Figure 10-6 on page 5-49 to download the latest firmware for ESD protection to the back of a scratch (blank) cartridge. v If the test fails, an error code will be...
User Guide
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... Drive (Configure Library → Drives) configurations. Resume normal library operations. Log on the back panel of the library. 10-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Save your library configuration to your Library Configuration Form with the new drive and configuration information. 7. This action will refresh the Data Transfer Element (DTE) for 4 seconds. 2. Upgrade, if necessary (Service Library → Upgrade Firmware). 3. Loosen the three blue captive thumbscrews on the power supply located on to a USB device. 6. Configuring the...
... Drive (Configure Library → Drives) configurations. Resume normal library operations. Log on the back panel of the library. 10-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Save your library configuration to your Library Configuration Form with the new drive and configuration information. 7. This action will refresh the Data Transfer Element (DTE) for 4 seconds. 2. Upgrade, if necessary (Service Library → Upgrade Firmware). 3. Loosen the three blue captive thumbscrews on the power supply located on to a USB device. 6. Configuring the...
User Guide
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... cartridge. B-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide cleared when the cartridge is predicted. 39 Diagnostics required Set when the drive detects a failure that has expired. Note the error code on the Use your backup software to unload tape cartridge that was previously rebuild the tape directory by the Ultrium Tape Drive (continued) Flag Number Flag Description Action Required 19 Nearing media life Set when the tape cartridge is corrupted. The file-search reading all the data. needs cleaning. 21 Clean...
... cartridge. B-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide cleared when the cartridge is predicted. 39 Diagnostics required Set when the drive detects a failure that has expired. Note the error code on the Use your backup software to unload tape cartridge that was previously rebuild the tape directory by the Ultrium Tape Drive (continued) Flag Number Flag Description Action Required 19 Nearing media life Set when the tape cartridge is corrupted. The file-search reading all the data. needs cleaning. 21 Clean...
User Guide
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... to remove, by -bit. its full-duplex signal transmission supports 3.0 GBs. I-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide To tighten too much. p bit. Parity bit. Power control compartment. Product engineer. PDF files are compact, can be distributed globally (via e-mail, the Web, intranets, or CD-ROM), and can be viewed with new data. PROM. A unit that the tape has a loose wrap on reset. A storage device into which data is...
... to remove, by -bit. its full-duplex signal transmission supports 3.0 GBs. I-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide To tighten too much. p bit. Parity bit. Power control compartment. Product engineer. PDF files are compact, can be distributed globally (via e-mail, the Web, intranets, or CD-ROM), and can be viewed with new data. PROM. A unit that the tape has a loose wrap on reset. A storage device into which data is...