Dell 114T Support Question
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Question posted by anitaklingensmith on July 11th, 2011
Tape Stuck In Tape Drive. Error Light Flashing Amber
Cannon remove tape at all. Don't know if powering the unit down will help. Don't know if it's plug and play so that it comes back up
Current Answers
Answer #1: Posted by kcmjr on July 11th, 2011 8:14 AM
Power the library down and then bring it back online. If that does not cause the tape to eject you will need to remove it from the rack, open the chassis and see what the issue is. There may be an issue with the robot on the inside and it could be a simple as a misalignment or it could be a bad belt or drive motor.
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