Hardware Manual
Page 7
... 107 Installing the Tape Backup Unit 107 Removing the Tape Backup Unit 110 Integrated Storage Controller Card 111 Removing the Integrated Storage Controller Card 112 Installing the Integrated Storage Controller Card 112 RAID Battery 116 Removing a RAID Battery 116 Installing a RAID Battery 117 Cable Routing 118 Removing the Cable Retention Bracket 118 Installing the Cable Retention...
... 107 Installing the Tape Backup Unit 107 Removing the Tape Backup Unit 110 Integrated Storage Controller Card 111 Removing the Integrated Storage Controller Card 112 Installing the Integrated Storage Controller Card 112 RAID Battery 116 Removing a RAID Battery 116 Installing a RAID Battery 117 Cable Routing 118 Removing the Cable Retention Bracket 118 Installing the Cable Retention...
Hardware Manual
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... Modules 136 Processors 137 Removing a Processor 137 Installing a Processor 140 System Battery 141 Replacing the System Battery 141 Control Panel Assembly 143 Removing the Control Panel Display Module . . . 143 Installing the Control Panel Display Module . . . . 143 Removing the Control Panel Board 144 Installing the Control Panel Board 145 SAS Backplane 146 Removing the SAS Backplane 146 Installing...
... Modules 136 Processors 137 Removing a Processor 137 Installing a Processor 140 System Battery 141 Replacing the System Battery 141 Control Panel Assembly 143 Removing the Control Panel Display Module . . . 143 Installing the Control Panel Display Module . . . . 143 Removing the Control Panel Board 144 Installing the Control Panel Board 145 SAS Backplane 146 Removing the SAS Backplane 146 Installing...
Hardware Manual
Page 9
...Battery 158 Troubleshooting Power Supplies 158 Troubleshooting System Cooling Problems 159 Troubleshooting a Fan 160 Troubleshooting System Memory 160 Troubleshooting an Internal SD Card 162 Troubleshooting an Internal USB Memory Key . . . . . 163 Troubleshooting an Optical Drive 164 Troubleshooting a Tape Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller... 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics...
...Battery 158 Troubleshooting Power Supplies 158 Troubleshooting System Cooling Problems 159 Troubleshooting a Fan 160 Troubleshooting System Memory 160 Troubleshooting an Internal SD Card 162 Troubleshooting an Internal USB Memory Key . . . . . 163 Troubleshooting an Optical Drive 164 Troubleshooting a Tape Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller... 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics...
Hardware Manual
Page 24
...Your System See "Troubleshooting System Cooling Problems." RAID battery is outside of the System Battery." Contact support. Power cycle AC. E1210 Motherboard battery failure. system for 10 seconds and restart the system. CMOS battery is missing or See "Troubleshooting the the voltage is... battery. Memory has exceeded allowable temperature and has been disabled to prevent damage to the system for 10 seconds and restart the system. See "Installing a RAID Battery" and "Troubleshooting System Cooling Problems." 3.3V voltage regulator has failed. E1211 RAID Controller battery ...
...Your System See "Troubleshooting System Cooling Problems." RAID battery is outside of the System Battery." Contact support. Power cycle AC. E1210 Motherboard battery failure. system for 10 seconds and restart the system. CMOS battery is missing or See "Troubleshooting the the voltage is... battery. Memory has exceeded allowable temperature and has been disabled to prevent damage to the system for 10 seconds and restart the system. See "Installing a RAID Battery" and "Troubleshooting System Cooling Problems." 3.3V voltage regulator has failed. E1211 RAID Controller battery ...
Hardware Manual
Page 36
... the user to greater than what the power supply can provide, but it can provide. I1912 SEL full. W1228 RAID Controller battery capacity < 24hr. Warns predictively that the Allow RAID battery to RAID battery has less than charge to check the SEL for more power than what the power supply can boot if throttled... full name of events and is full of an abbreviation or acronym used in this table, see "Glossary." 36 About Your System See "Installing a RAID Battery." Turn off power to log any more power than 24 24 hours of sustained charge. If problem persists, replace the RAID...
... the user to greater than what the power supply can provide, but it can provide. I1912 SEL full. W1228 RAID Controller battery capacity < 24hr. Warns predictively that the Allow RAID battery to RAID battery has less than charge to check the SEL for more power than what the power supply can boot if throttled... full name of events and is full of an abbreviation or acronym used in this table, see "Glossary." 36 About Your System See "Installing a RAID Battery." Turn off power to log any more power than 24 24 hours of sustained charge. If problem persists, replace the RAID...
Hardware Manual
Page 76
... hot-swappable cooling fans (4 or 5) 5 processors (1 or 2) 7 riser 2 (PCIe slots 3 and 4) 9 iDRAC6 Enterprise card (optional) 11 SAS backplane 13 RAID battery (PERC only) 15 control panel 2 Internal SD Module 4 memory modules (up to 18 total, 9 for each processor) 6 power supply bays (2) 8 riser 1 (PCIe slots 1 and 2) 10... integrated storage controller card 12 SAS or SATA hard drives (up to 8) 14 flex bay for optional tape backup unit 16 ...
... hot-swappable cooling fans (4 or 5) 5 processors (1 or 2) 7 riser 2 (PCIe slots 3 and 4) 9 iDRAC6 Enterprise card (optional) 11 SAS backplane 13 RAID battery (PERC only) 15 control panel 2 Internal SD Module 4 memory modules (up to 18 total, 9 for each processor) 6 power supply bays (2) 8 riser 1 (PCIe slots 1 and 2) 10... integrated storage controller card 12 SAS or SATA hard drives (up to 8) 14 flex bay for optional tape backup unit 16 ...
Hardware Manual
Page 112
...Damage due to servicing that is not authorized by your product documentation, or as authorized in controller memory and the data was not cleared at system shutdown. 5 If necessary, disconnect the RAID battery cable from expansion-card riser 1. See Figure 3-20. See Figure 3-20. 7 Bend... outward on both card-edge guides outward and pull the storage controller card out of the controller that is not covered by Dell is adjacent to release the controller, lift the side ...
...Damage due to servicing that is not authorized by your product documentation, or as authorized in controller memory and the data was not cleared at system shutdown. 5 If necessary, disconnect the RAID battery cable from expansion-card riser 1. See Figure 3-20. See Figure 3-20. 7 Bend... outward on both card-edge guides outward and pull the storage controller card out of the controller that is not covered by Dell is adjacent to release the controller, lift the side ...
Hardware Manual
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... into the card slot on the cable. The cables are not operational if reversed. 5 For a battery-cached PERC controller, install the RAID battery. See "Installing a RAID Battery." Figure 3-20. See Figure 3-20. 4 Connect the SAS_0 cable to the storage controller's SAS_0 connector, and connect the SAS_1 cable to the connector labels on the riser until...
... into the card slot on the cable. The cables are not operational if reversed. 5 For a battery-cached PERC controller, install the RAID battery. See "Installing a RAID Battery." Figure 3-20. See Figure 3-20. 4 Connect the SAS_0 cable to the storage controller's SAS_0 connector, and connect the SAS_1 cable to the connector labels on the riser until...
Hardware Manual
Page 114
Figure 3-21. Storage Controller Card Cabling (2.5-in the cable path inside the right interior wall of the chassis beneath the cable retention bracket. See "Cable Routing" and Figure 3-...B connector on backplane 4 cable retention bracket 6 SAS_0 connector 8 RAID battery connector (PERC only) 114 Installing System Components 6 If not already done, route the interface and RAID battery cables in Hard-Drive Chassis) 1 2 3 45 6 78 1 RAID battery (PERC only) 3 SAS A connector on backplane 5 integrated storage controller card 7 SAS_1 connector 2 SAS B connector on the backplane. 8 ...
Figure 3-21. Storage Controller Card Cabling (2.5-in the cable path inside the right interior wall of the chassis beneath the cable retention bracket. See "Cable Routing" and Figure 3-...B connector on backplane 4 cable retention bracket 6 SAS_0 connector 8 RAID battery connector (PERC only) 114 Installing System Components 6 If not already done, route the interface and RAID battery cables in Hard-Drive Chassis) 1 2 3 45 6 78 1 RAID battery (PERC only) 3 SAS A connector on backplane 5 integrated storage controller card 7 SAS_1 connector 2 SAS B connector on the backplane. 8 ...
Hardware Manual
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Figure 3-22. Storage Controller Card Cabling (Six 3.5-in Hard-Drive Chassis) 1 2 3 45 6 78 1 RAID battery (PERC only) 3 SAS A connector on backplane 5 integrated storage controller card 7 SAS_1 connector 2 SAS B connector on backplane 4 cable retention bracket 6 SAS_0 connector 8 RAID battery connector (PERC only) Installing System Components 115
Figure 3-22. Storage Controller Card Cabling (Six 3.5-in Hard-Drive Chassis) 1 2 3 45 6 78 1 RAID battery (PERC only) 3 SAS A connector on backplane 5 integrated storage controller card 7 SAS_1 connector 2 SAS B connector on backplane 4 cable retention bracket 6 SAS_0 connector 8 RAID battery connector (PERC only) Installing System Components 115
Hardware Manual
Page 116
... 3-24. 116 Installing System Components Removing a RAID Battery 1 Pull back gently on backplane 4 integrated storage controller card 6 RAID battery connector (PERC only) RAID Battery The information in this section applies only to systems with the optional PERC controller card. Storage Controller Card Cabling (Four 3.5-inch Hard Drive Chassis) 1 2 34 5 6 1 RAID battery (PERC only) 3 cable retention bracket 5 SAS_0...
... 3-24. 116 Installing System Components Removing a RAID Battery 1 Pull back gently on backplane 4 integrated storage controller card 6 RAID battery connector (PERC only) RAID Battery The information in this section applies only to systems with the optional PERC controller card. Storage Controller Card Cabling (Four 3.5-inch Hard Drive Chassis) 1 2 34 5 6 1 RAID battery (PERC only) 3 cable retention bracket 5 SAS_0...
Hardware Manual
Page 117
... the left side of the battery bay. Installing a RAID Battery 1 Connect the battery cable to the battery connector on top of the RAID battery into the locked position. 5 If not already done, route the battery cable through the right chassis wall. Removing or Installing a RAID Battery 2 1 1 RAID battery 3 battery bay 3 2 RAID battery cable from storage controller Installing System Components 117 See...
... the left side of the battery bay. Installing a RAID Battery 1 Connect the battery cable to the battery connector on top of the RAID battery into the locked position. 5 If not already done, route the battery cable through the right chassis wall. Removing or Installing a RAID Battery 2 1 1 RAID battery 3 battery bay 3 2 RAID battery cable from storage controller Installing System Components 117 See...
Hardware Manual
Page 151
...the system. Installing System Components 151 See "Installing an Expansion Card." 13 If applicable, transfer the iDRAC6 Enterprise card to the storage controller card. 10 Reconnect all power and interface cables (see Figure 6-2 for the locations of the chassis until the blue retention pin ...place. 6 If applicable, transfer the NIC hardware key. 7 Replace the riser boards. See "Installing the Integrated Storage Controller Card." 9 If applicable, reconnect the RAID battery cable to the new system board. See "Replacing the Fan Bracket." 15 Replace the cooling shroud. See "Closing the ...
...the system. Installing System Components 151 See "Installing an Expansion Card." 13 If applicable, transfer the iDRAC6 Enterprise card to the storage controller card. 10 Reconnect all power and interface cables (see Figure 6-2 for the locations of the chassis until the blue retention pin ...place. 6 If applicable, transfer the NIC hardware key. 7 Replace the riser boards. See "Installing the Integrated Storage Controller Card." 9 If applicable, reconnect the RAID battery cable to the new system board. See "Replacing the Fan Bracket." 15 Replace the cooling shroud. See "Closing the ...
Hardware Manual
Page 168
See "Installing the Integrated Storage Controller Card." 8 If you have a battery-cached PERC controller, ensure that the RAID battery is not covered by your operating system and the expansion card. 1 Run the appropriate online diagnostic test. See "Closing the... that the cable connections between the SAS backplane and the integrated storage controller are firmly connected to servicing that came with the product. NOTE: When troubleshooting an expansion card, see "Getting Help." See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and...
See "Installing the Integrated Storage Controller Card." 8 If you have a battery-cached PERC controller, ensure that the RAID battery is not covered by your operating system and the expansion card. 1 Run the appropriate online diagnostic test. See "Closing the... that the cable connections between the SAS backplane and the integrated storage controller are firmly connected to servicing that came with the product. NOTE: When troubleshooting an expansion card, see "Getting Help." See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and...
Hardware Manual
Page 181
... 3 iDRAC6 4 SATA_A 5 SATA_B 6 B1 B4 B7 B2 B5 B8 B3 B6 B9 7 FAN5 8 BP_PWR 9 CPU2 10 FAN4 11 BATTERY 12 DVD/TBU_PWR 13 FAN3 14 CPU1 15 CTRL_USB 16 FAN2 17 CTRL_PNL 18 FAN1 Description iDRAC6 Enterprise card connector SATA A connector SATA B ...memory module slot B6 memory module slot B9 System cooling fan Backplane power connector Processor 2 System cooling fan System battery Power connector for optical drive and tape backup unit System cooling fan Processor 1 Control panel USB interface connector System cooling fan Control panel interface connector System cooling fan Jumpers and Connectors 181
... 3 iDRAC6 4 SATA_A 5 SATA_B 6 B1 B4 B7 B2 B5 B8 B3 B6 B9 7 FAN5 8 BP_PWR 9 CPU2 10 FAN4 11 BATTERY 12 DVD/TBU_PWR 13 FAN3 14 CPU1 15 CTRL_USB 16 FAN2 17 CTRL_PNL 18 FAN1 Description iDRAC6 Enterprise card connector SATA A connector SATA B ...memory module slot B6 memory module slot B9 System cooling fan Backplane power connector Processor 2 System cooling fan System battery Power connector for optical drive and tape backup unit System cooling fan Processor 1 Control panel USB interface connector System cooling fan Control panel interface connector System cooling fan Jumpers and Connectors 181
Hardware Manual
Page 198
Unified Extensible Firmware Interface. A battery-powered unit that plugs into the system ... the number of colors that a program can be an expansion card that automatically supplies power to your system's RAM. A port on the devices or by the number of a SCSI cable) must be integrated into an expansion...software for example) is running. UDIMM - An unregistered (unbuffered) DDR3 memory module. uplink port - UPS - Volt(s). Transmission Control Protocol/Internet Protocol. TOE - TCP/IP offload engine. A technology that provides (in the cable. USB - A program ...
Unified Extensible Firmware Interface. A battery-powered unit that plugs into the system ... the number of colors that a program can be an expansion card that automatically supplies power to your system's RAM. A port on the devices or by the number of a SCSI cable) must be integrated into an expansion...software for example) is running. UDIMM - An unregistered (unbuffered) DDR3 memory module. uplink port - UPS - Volt(s). Transmission Control Protocol/Internet Protocol. TOE - TCP/IP offload engine. A technology that provides (in the cable. USB - A program ...
Hardware Manual
Page 201
...battery (system) replacing, 141 troubleshooting, 158 BIOS boot mode, 55 blank hard drive, 81 power supply, 88 boot mode, 55 C cable retention bracket installing, 119 removing, 118 cable routing, 118 cabling cable routing, 118 optical drive, 103 storage controller (2.5-in HDD chassis), 114 storage controller (four 3.5-in HDD chassis), 115 storage controller...20 system board, 180 USB, 12 video, 12 contacting Dell, 189 control panel assembly features, 12 LCD panel features, 15 control panel board installing, 145 removing, 144 control panel display module installing, 143 removing, 143 cooling fan ...
...battery (system) replacing, 141 troubleshooting, 158 BIOS boot mode, 55 blank hard drive, 81 power supply, 88 boot mode, 55 C cable retention bracket installing, 119 removing, 118 cable routing, 118 cabling cable routing, 118 optical drive, 103 storage controller (2.5-in HDD chassis), 114 storage controller (four 3.5-in HDD chassis), 115 storage controller...20 system board, 180 USB, 12 video, 12 contacting Dell, 189 control panel assembly features, 12 LCD panel features, 15 control panel board installing, 145 removing, 144 control panel display module installing, 143 removing, 143 cooling fan ...
Hardware Manual
Page 203
...removing, 90 internal USB cable installing, 93 removing, 93 internal USB memory key, 91 troubleshooting, 163 Index 203 integrated storage controller See storage controller. drive carrier, 84 installing, 83 mixed configurations, 81 removing, 82 troubleshooting, 166 heat sink, 138 hot-swap cooling fans,... cards, 120 power supply blank, 88 processor, 140 RAID battery, 116-117 riser 2 into expansion-card bracket, 128 SAS backplane board, 147 SD card, 90 storage controller, 112 tape backup unit, 107 VFlash SD card, 96 Integrated Dell Remote Access Controller See iDRAC6 Enterprise card.
...removing, 90 internal USB cable installing, 93 removing, 93 internal USB memory key, 91 troubleshooting, 163 Index 203 integrated storage controller See storage controller. drive carrier, 84 installing, 83 mixed configurations, 81 removing, 82 troubleshooting, 166 heat sink, 138 hot-swap cooling fans,... cards, 120 power supply blank, 88 processor, 140 RAID battery, 116-117 riser 2 into expansion-card bracket, 128 SAS backplane board, 147 SD card, 90 storage controller, 112 tape backup unit, 107 VFlash SD card, 96 Integrated Dell Remote Access Controller See iDRAC6 Enterprise card.
Hardware Manual
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R RAID battery installing, 117 removing, 116 removing cable retention bracket, 118 control panel board, 144 control panel display module, 143 cooling fan, 100 cooling shroud, 99 expansion-card riser 1, 123 expansion-card riser 2, 125 fan brackets, 102 hard drive blank, 81 ...hard drive from a drive carrier, 84 hard drives, 82 iDRAC6 Enterprise card, 95 information tag, 78 integrated storage controller, 112 internal SD flash card, 90 internal SD module, 90 internal USB cable, 93 memory modules, 136 optical drive, 104 PCIe expansion cards, 122 power...
R RAID battery installing, 117 removing, 116 removing cable retention bracket, 118 control panel board, 144 control panel display module, 143 cooling fan, 100 cooling shroud, 99 expansion-card riser 1, 123 expansion-card riser 2, 125 fan brackets, 102 hard drive blank, 81 ...hard drive from a drive carrier, 84 hard drives, 82 iDRAC6 Enterprise card, 95 information tag, 78 integrated storage controller, 112 internal SD flash card, 90 internal SD module, 90 internal USB cable, 93 memory modules, 136 optical drive, 104 PCIe expansion cards, 122 power...
Hardware Manual
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... key, 163 keyboard, 154 memory, 160 NIC, 155 optical drive, 164 PCIe expansion cards, 168 power supplies, 158 processor(s), 170 SD card, 162 storage controller, 167 system battery, 158 system cooling, 159 system startup failure, 153 tape backup unit, 165 video, 154 wet system, 156 U UEFI Boot Manager entering, 68 main screen...
... key, 163 keyboard, 154 memory, 160 NIC, 155 optical drive, 164 PCIe expansion cards, 168 power supplies, 158 processor(s), 170 SD card, 162 storage controller, 167 system battery, 158 system cooling, 159 system startup failure, 153 tape backup unit, 165 video, 154 wet system, 156 U UEFI Boot Manager entering, 68 main screen...