Hardware Manual
Page 2
...document is strictly forbidden. disclaims any manner whatsoever without notice. © 2008 - 2009 Dell Inc. Other trademarks and trade names may be used in the U.S. September 2009 Rev. Dell Inc. WARNING: A WARNING indicates a potential for property damage, personal injury, or ...death. All rights reserved. Information in the United States and/or other countries; Intel is a registered trademark of Microsoft Corporation in this text: Dell, the DELL logo, and PowerEdge are...
...document is strictly forbidden. disclaims any manner whatsoever without notice. © 2008 - 2009 Dell Inc. Other trademarks and trade names may be used in the U.S. September 2009 Rev. Dell Inc. WARNING: A WARNING indicates a potential for property damage, personal injury, or ...death. All rights reserved. Information in the United States and/or other countries; Intel is a registered trademark of Microsoft Corporation in this text: Dell, the DELL logo, and PowerEdge are...
Hardware Manual
Page 9
... Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics 173 System Diagnostics Features 173 When to Use the System Diagnostics 174 Running the System Diagnostics 174 Contents 9
... Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics 173 System Diagnostics Features 173 When to Use the System Diagnostics 174 Running the System Diagnostics 174 Contents 9
Hardware Manual
Page 154
... "Integrated Devices Screen." Troubleshooting a USB Device 1 Use the following steps to step 2. If the problem is resolved, replace the faulty keyboard/mouse. See "Using Dell™ PowerEdge™ Diagnostics." If the tests run successfully, the problem is not related to the system. 2 Power down all USB ports are enabled. a Disconnect the keyboard...
... "Integrated Devices Screen." Troubleshooting a USB Device 1 Use the following steps to step 2. If the problem is resolved, replace the faulty keyboard/mouse. See "Using Dell™ PowerEdge™ Diagnostics." If the tests run successfully, the problem is not related to the system. 2 Power down all USB ports are enabled. a Disconnect the keyboard...
Hardware Manual
Page 155
If the problem is resolved, replace the serial device. See "Using Dell™ PowerEdge™ Diagnostics." 2 Restart the system and check for the NIC card. If you are using a NIC card instead of an embedded NIC, see the documentation ...
If the problem is resolved, replace the serial device. See "Using Dell™ PowerEdge™ Diagnostics." 2 Restart the system and check for the NIC card. If you are using a NIC card instead of an embedded NIC, see the documentation ...
Hardware Manual
Page 157
...Help." 8 If the system starts properly, shut down the system and reinstall the rest of the components that is not authorized by Dell is not covered by your product documentation, or as directed by a certified service technician. Damage due to the electrical outlet, and turn...3. Troubleshooting a Damaged System CAUTION: Many repairs may only be done by the online or telephone service and support team. See "Using Dell™ PowerEdge™ Diagnostics." See "Installing an Expansion Card." 9 Run the appropriate online diagnostic test. Read and follow the safety instructions that the...
...Help." 8 If the system starts properly, shut down the system and reinstall the rest of the components that is not authorized by Dell is not covered by your product documentation, or as directed by a certified service technician. Damage due to the electrical outlet, and turn...3. Troubleshooting a Damaged System CAUTION: Many repairs may only be done by the online or telephone service and support team. See "Using Dell™ PowerEdge™ Diagnostics." See "Installing an Expansion Card." 9 Run the appropriate online diagnostic test. Read and follow the safety instructions that the...
Hardware Manual
Page 161
..., run the appropriate online diagnostic test. See "Memory Settings Screen." See "Installing Memory Modules." 10 Replace the cooling shroud. Troubleshooting Your System 161 See "Using Dell™ PowerEdge™ Diagnostics." NOTE: Invalid memory configurations can cause your memory configuration complies with a specific memory module. 4 Enter the System Setup program and check the...
..., run the appropriate online diagnostic test. See "Memory Settings Screen." See "Installing Memory Modules." 10 Replace the cooling shroud. Troubleshooting Your System 161 See "Using Dell™ PowerEdge™ Diagnostics." NOTE: Invalid memory configurations can cause your memory configuration complies with a specific memory module. 4 Enter the System Setup program and check the...
Hardware Manual
Page 164
... Troubleshooting an Optical Drive CAUTION: Many repairs may only be done by the online or telephone service and support team. See "Using Dell™ PowerEdge™ Diagnostics." 6 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 7 Open the system... Insert a different USB key that you know works properly. 9 Close the system. See "Optical Drive." 9 Ensure that is not authorized by Dell is properly connected to the system board. Damage due to servicing that a power cable is not covered by your product documentation, or as directed ...
... Troubleshooting an Optical Drive CAUTION: Many repairs may only be done by the online or telephone service and support team. See "Using Dell™ PowerEdge™ Diagnostics." 6 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 7 Open the system... Insert a different USB key that you know works properly. 9 Close the system. See "Optical Drive." 9 Ensure that is not authorized by Dell is properly connected to the system board. Damage due to servicing that a power cable is not covered by your product documentation, or as directed ...
Hardware Manual
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...interface cable is not resolved, see "Getting Help." See "Opening the System." 9 Check the internal cable and controller connections. See "Using Dell™ PowerEdge™ Diagnostics." 7 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 8 Open the system. Damage ...SCSI cable. 6 Run the appropriate online diagnostics tests. Troubleshooting a Tape Backup Unit CAUTION: Many repairs may only be done by Dell is properly terminated. If the problem is firmly connected to the SCSI connector. See the documentation for the tape backup unit for ...
...interface cable is not resolved, see "Getting Help." See "Opening the System." 9 Check the internal cable and controller connections. See "Using Dell™ PowerEdge™ Diagnostics." 7 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 8 Open the system. Damage ...SCSI cable. 6 Run the appropriate online diagnostics tests. Troubleshooting a Tape Backup Unit CAUTION: Many repairs may only be done by Dell is properly terminated. If the problem is firmly connected to the SCSI connector. See the documentation for the tape backup unit for ...
Hardware Manual
Page 166
... attached peripherals. Before you cannot resolve the problem, see the documentation for the tape drive for additional troubleshooting instructions. See "Using Dell™ PowerEdge™ Diagnostics." See the documentation supplied with the product. Damage due to the drive and the system board. 10 Close the ...hard drive. 1 Run the appropriate online diagnostics test. If the problem is properly connected to servicing that is not authorized by Dell is not covered by the online or telephone service and support team. Read and follow the safety instructions that a power cable is...
... attached peripherals. Before you cannot resolve the problem, see the documentation for the tape drive for additional troubleshooting instructions. See "Using Dell™ PowerEdge™ Diagnostics." See the documentation supplied with the product. Damage due to the drive and the system board. 10 Close the ...hard drive. 1 Run the appropriate online diagnostics test. If the problem is properly connected to servicing that is not authorized by Dell is not covered by the online or telephone service and support team. Read and follow the safety instructions that a power cable is...
Hardware Manual
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... configuration settings, make any necessary corrections, and restart the system. NOTE: When troubleshooting a SAS or PERC controller, also see "Troubleshooting a Storage Controller." See "Using Dell™ PowerEdge™ Diagnostics." 2 Enter the System Setup program and ensure that the SAS or PERC controller is enabled and the drives appear in your product documentation...
... configuration settings, make any necessary corrections, and restart the system. NOTE: When troubleshooting a SAS or PERC controller, also see "Troubleshooting a Storage Controller." See "Using Dell™ PowerEdge™ Diagnostics." 2 Enter the System Setup program and ensure that the SAS or PERC controller is enabled and the drives appear in your product documentation...
Hardware Manual
Page 168
...When troubleshooting an expansion card, see "Getting Help." See "Opening the System." 7 Ensure that the controller card is not covered by Dell is properly seated. 9 Verify that is not authorized by your warranty. See "Closing the System." 12 Reconnect the system to the ...by a certified service technician. Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by Dell is firmly seated into the expansion-card connector. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the...
...When troubleshooting an expansion card, see "Getting Help." See "Opening the System." 7 Ensure that the controller card is not covered by Dell is properly seated. 9 Verify that is not authorized by your warranty. See "Closing the System." 12 Reconnect the system to the ...by a certified service technician. Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by Dell is firmly seated into the expansion-card connector. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the...
Hardware Manual
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...processor 2. Troubleshooting the Processor(s) CAUTION: Many repairs may only be done by the online or telephone service and support team. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. ...when removing the processor. See "Installing the Cooling Shroud." 15 Close the system. Damage due to servicing that is not authorized by Dell is not covered by your system only has one processor and a problem is still indicated, see "Getting Help." 10 For systems ...
...processor 2. Troubleshooting the Processor(s) CAUTION: Many repairs may only be done by the online or telephone service and support team. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. ...when removing the processor. See "Installing the Cooling Shroud." 15 Close the system. Damage due to servicing that is not authorized by Dell is not covered by your system only has one processor and a problem is still indicated, see "Getting Help." 10 For systems ...
Hardware Manual
Page 173
... describe each test and its parameters Running the System Diagnostics 173 For information about using the PowerEdge Diagnostics, then use the online Dell PowerEdge Diagnostics. System Diagnostics Features The system diagnostics provides a series of the diagnostics is reached ... options allow you to identify the problem using diagnostics, see the Dell Online PowerEdge Diagnostics User's Guide. Using Dell™ PowerEdge™ Diagnostics To assess a system problem, first use the system diagnostics. Dell PowerEdge Diagnostics is a suite of tests • Repeat tests •...
... describe each test and its parameters Running the System Diagnostics 173 For information about using the PowerEdge Diagnostics, then use the online Dell PowerEdge Diagnostics. System Diagnostics Features The system diagnostics provides a series of the diagnostics is reached ... options allow you to identify the problem using diagnostics, see the Dell Online PowerEdge Diagnostics User's Guide. Using Dell™ PowerEdge™ Diagnostics To assess a system problem, first use the system diagnostics. Dell PowerEdge Diagnostics is a suite of tests • Repeat tests •...
Hardware Manual
Page 193
... capabilities, crashed system recovery, and power control functions for Dell PowerEdge systems. IP - jumper - Plastic plugs containing a wire fit down over the pins. Kb - host adapter - Hz - Integrated Dell Remote Access Controller. Interrupt request. Two devices can be ...IPv6 - FTP - A controller that can share the same IRQ assignment, but you cannot operate both devices simultaneously. Kilo-; 1000. G - GB - A video mode that implements communication between the system's bus and the peripheral device, typically a storage device. Internet package exchange. IRQ -...
... capabilities, crashed system recovery, and power control functions for Dell PowerEdge systems. IP - jumper - Plastic plugs containing a wire fit down over the pins. Kb - host adapter - Hz - Integrated Dell Remote Access Controller. Interrupt request. Two devices can be ...IPv6 - FTP - A controller that can share the same IRQ assignment, but you cannot operate both devices simultaneously. Kilo-; 1000. G - GB - A video mode that implements communication between the system's bus and the peripheral device, typically a storage device. Internet package exchange. IRQ -...
Hardware Manual
Page 202
troubleshooting, 160 cooling shroud installing cooling shroud, 100 removing, 99 cover closing, 79 opening, 79 D damaged systems troubleshooting, 157 Dell contacting, 189 diagnostics testing options, 174 using Dell PowerEdge Diagnostics, 173 DIMMs See memory modules (DIMMs). drive blank installing, 82 removing, 81 drive carrier hard drive, 84 DVD drive See optical drive. E error messages...
troubleshooting, 160 cooling shroud installing cooling shroud, 100 removing, 99 cover closing, 79 opening, 79 D damaged systems troubleshooting, 157 Dell contacting, 189 diagnostics testing options, 174 using Dell PowerEdge Diagnostics, 173 DIMMs See memory modules (DIMMs). drive blank installing, 82 removing, 81 drive carrier hard drive, 84 DVD drive See optical drive. E error messages...
Technical Guide
Page 1
PowerEdge R710 Technical Guide The Dell PowerEdge R710, with the performance of Intel® Xeon® processors, offers you a 2U rack server to efficiently address a wide range of key business applications.
PowerEdge R710 Technical Guide The Dell PowerEdge R710, with the performance of Intel® Xeon® processors, offers you a 2U rack server to efficiently address a wide range of key business applications.
Technical Guide
Page 2
...United States, certain other jurisdictions. copyright laws without express or implied warranties of any products herein. Revision 1 January 2011 PowerEdge R710 Technical Guidebook ii Intel and Xeon are trademarks owned by U.S. in the U.S. Reproduction or translation of any part of ... Inc. VMware is a registered trademark and vSphere is unlawful and strictly forbidden. in the United States and/or other countries. Dell This document is a registered trademark of Matrox Electronic Systems Ltd. The content provided is as is a registered trademark of Linus Torvalds...
...United States, certain other jurisdictions. copyright laws without express or implied warranties of any products herein. Revision 1 January 2011 PowerEdge R710 Technical Guidebook ii Intel and Xeon are trademarks owned by U.S. in the U.S. Reproduction or translation of any part of ... Inc. VMware is a registered trademark and vSphere is unlawful and strictly forbidden. in the United States and/or other countries. Dell This document is a registered trademark of Matrox Electronic Systems Ltd. The content provided is as is a registered trademark of Linus Torvalds...
Technical Guide
Page 3
...1 Product Comparison 7 1.1 Overview 7 1.1.1 Strong IT Foundation 7 1.1.2 Customer-Inspired Design 7 1.1.3 Enhanced Virtualization 7 1.1.4 Energy Efficient 7 1.1.5 Easy to Manage 8 1.1.6 Dell Services 8 1.2 Comparison 8 2 Key Technologies 11 2.1 Overview 11 2.2 Detailed Information 11 3 System Overview 12 4 Mechanical ...15 4.1 Chassis Description 15 4.2 Dimensions and Weight... 23 5.6 Power Consumption Testing 24 5.7 Maximum Input Amps 25 5.8 Energy Smart Enablement 25 5.9 Energy Star Compliance 25 5.10 Acoustics 25 PowerEdge R710 Technical Guidebook iii
...1 Product Comparison 7 1.1 Overview 7 1.1.1 Strong IT Foundation 7 1.1.2 Customer-Inspired Design 7 1.1.3 Enhanced Virtualization 7 1.1.4 Energy Efficient 7 1.1.5 Easy to Manage 8 1.1.6 Dell Services 8 1.2 Comparison 8 2 Key Technologies 11 2.1 Overview 11 2.2 Detailed Information 11 3 System Overview 12 4 Mechanical ...15 4.1 Chassis Description 15 4.2 Dimensions and Weight... 23 5.6 Power Consumption Testing 24 5.7 Maximum Input Amps 25 5.8 Energy Smart Enablement 25 5.9 Energy Star Compliance 25 5.10 Acoustics 25 PowerEdge R710 Technical Guidebook iii
Technical Guide
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Dell 6 Processors ...27 6.1 Overview 27 6.2 Features 28 6.3 Supported Processors 28 6.4 Processor Configurations 29 6.4.1 Single Processor Configuration 29 6.4.2 Processor Power Voltage Regulation Modules (EVRD 11.1 29 6.5 Processor ... Controllers 44 12.4.1 SAS 6/iR 44 12.4.2 PERC 6/i 44 12.4.3 PERC H200 44 12.4.4 PERC H700 45 12.5 Optical Drives 46 12.6 Tape Drives 46 PowerEdge R710 Technical Guidebook iv
Dell 6 Processors ...27 6.1 Overview 27 6.2 Features 28 6.3 Supported Processors 28 6.4 Processor Configurations 29 6.4.1 Single Processor Configuration 29 6.4.2 Processor Power Voltage Regulation Modules (EVRD 11.1 29 6.5 Processor ... Controllers 44 12.4.1 SAS 6/iR 44 12.4.2 PERC 6/i 44 12.4.3 PERC H200 44 12.4.4 PERC H700 45 12.5 Optical Drives 46 12.6 Tape Drives 46 PowerEdge R710 Technical Guidebook iv
Technical Guide
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... Management 54 16.1 Overview 54 16.2 Server Management 54 16.3 Embedded Server Management 55 16.4 Dell Lifecycle Controller and Unified Server Configurator 55 16.5 Integrated Dell Remote Access Controller 55 16.6 iDRAC6 Express 56 16.7 iDRAC6 Enterprise 56 16.8 iDRAC6 Enterprise with... Product Safety Certifications 60 Electromagnetic Compatibility Certifications 61 Ergonomics, Acoustics and Hygienics 61 Industry Standards 62 PowerEdge R710 Technical Guidebook v Table 10. Additional Information and Options 62 Table 1. Table 4. Table 6. Table 12. Table 13. Table 20....
... Management 54 16.1 Overview 54 16.2 Server Management 54 16.3 Embedded Server Management 55 16.4 Dell Lifecycle Controller and Unified Server Configurator 55 16.5 Integrated Dell Remote Access Controller 55 16.6 iDRAC6 Express 56 16.7 iDRAC6 Enterprise 56 16.8 iDRAC6 Enterprise with... Product Safety Certifications 60 Electromagnetic Compatibility Certifications 61 Ergonomics, Acoustics and Hygienics 61 Industry Standards 62 PowerEdge R710 Technical Guidebook v Table 10. Additional Information and Options 62 Table 1. Table 4. Table 6. Table 12. Table 13. Table 20....