Quick Reference Guide
Page 3
... Computer, Keyboard, and Monitor 23 Mouse (Non-Optical 23 Floppy Drive 24 CDs and DVDs 24 Troubleshooting Tools 24 Power Lights 24 Diagnostic Lights 26 Beep Codes 30 System Messages 31 Hardware Troubleshooter 32 Dell Diagnostics 33 Troubleshooting 37 Index 53 Contents 3
... Computer, Keyboard, and Monitor 23 Mouse (Non-Optical 23 Floppy Drive 24 CDs and DVDs 24 Troubleshooting Tools 24 Power Lights 24 Diagnostic Lights 26 Beep Codes 30 System Messages 31 Hardware Troubleshooter 32 Dell Diagnostics 33 Troubleshooting 37 Index 53 Contents 3
Quick Reference Guide
Page 30
... your User's Guide). 30 Quick Reference Guide Beep Codes Your computer may emit a series of beeps during start up : 1 Write down the beep code. 2 Run the Dell Diagnostics to identify the cause (see "Contacting Dell" in your User's Guide). • If the problem persists, contact Dell (see "Dell Diagnostics" on page 33). Code Cause 2 short, 1 long BIOS checksum error 1 long...
... your User's Guide). 30 Quick Reference Guide Beep Codes Your computer may emit a series of beeps during start up : 1 Write down the beep code. 2 Run the Dell Diagnostics to identify the cause (see "Contacting Dell" in your User's Guide). • If the problem persists, contact Dell (see "Dell Diagnostics" on page 33). Code Cause 2 short, 1 long BIOS checksum error 1 long...
Quick Reference Guide
Page 31
... the operating system or the program that the memory you received is not listed in your User's Guide for assistance). Check cable connections (see "Contacting Dell" in your User's Guide). Replace the CPU fan (see "Removing the Processor" in your User's Guide for assistance). F L O P P Y D I S K E T T E S E ...your computer (see "Memory" in your User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in your User's Guide). Code (repetitive short beeps) 4 5 6 Description Suggested Remedy RAM Read/Write failure. • Ensure that no special ...
... the operating system or the program that the memory you received is not listed in your User's Guide for assistance). Check cable connections (see "Contacting Dell" in your User's Guide). Replace the CPU fan (see "Removing the Processor" in your User's Guide for assistance). F L O P P Y D I S K E T T E S E ...your computer (see "Memory" in your User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in your User's Guide). Code (repetitive short beeps) 4 5 6 Description Suggested Remedy RAM Read/Write failure. • Ensure that no special ...
Quick Reference Guide
Page 53
...Disk, 38 computer beep codes, 30 crashes, 42-44 stops responding, 42-43 conflicts software and hardware incompatibilities, 32 connectors headphone, 19 IEEE 1394, 19, 21 keyboard, 22 line-out, 21 mouse, 21 network adapter, 22 parallel, 21 serial, 22 sound, 21 USB, 19, 22 D Dell Diagnostics, 33 Dell support site, 7... Desktop System Software, 7 diagnostic lights, 26 diagnostics beep codes, 30 Dell Diagnostics, 33 lights, 19, 26 display.
...Disk, 38 computer beep codes, 30 crashes, 42-44 stops responding, 42-43 conflicts software and hardware incompatibilities, 32 connectors headphone, 19 IEEE 1394, 19, 21 keyboard, 22 line-out, 21 mouse, 21 network adapter, 22 parallel, 21 serial, 22 sound, 21 USB, 19, 22 D Dell Diagnostics, 33 Dell support site, 7... Desktop System Software, 7 diagnostic lights, 26 diagnostics beep codes, 30 Dell Diagnostics, 33 lights, 19, 26 display.
Quick Reference Guide
Page 54
... and Settings Transfer Wizard (Windows XP), 13 H hard drive activity light, 19 problems, 38 hardware beep codes, 30 conflicts, 32 Dell Diagnostics, 33 Hardware Troubleshooter, 32 headphone connector, 19 Help and Support Center, 8 help file Windows Help and Support Center, 8 54 Index I IEEE 1394 connectors, 19, ...
... and Settings Transfer Wizard (Windows XP), 13 H hard drive activity light, 19 problems, 38 hardware beep codes, 30 conflicts, 32 Dell Diagnostics, 33 Hardware Troubleshooter, 32 headphone connector, 19 Help and Support Center, 8 help file Windows Help and Support Center, 8 54 Index I IEEE 1394 connectors, 19, ...
Quick Reference Guide
Page 55
..., 16 power light conditions, 46 printer connecting, 13 problems, 47 setting up, 13 problems battery, 37 beep codes, 30 blue screen, 44 CD-RW drive, 38 computer crashes, 42-44 computer stops responding, 42-43 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 drives, 37 e-mail, 39 error messages, 40 general, 42 hard...
..., 16 power light conditions, 46 printer connecting, 13 problems, 47 setting up, 13 problems battery, 37 beep codes, 30 blue screen, 44 CD-RW drive, 38 computer crashes, 42-44 computer stops responding, 42-43 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 drives, 37 e-mail, 39 error messages, 40 general, 42 hard...
Quick Reference Guide
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... responding, 43 scanner, 48 screen hard to a new computer Files and Settings Transfer Wizard (Windows XP), 13 Windows Easy Transfer (Windows Vista), 16 troubleshooting beep codes, 30 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 Hardware Troubleshooter, 32 Help and Support Center, 8 power lights, 24 problems, 37 system messages, 31 U uninterruptible power supply...
... responding, 43 scanner, 48 screen hard to a new computer Files and Settings Transfer Wizard (Windows XP), 13 Windows Easy Transfer (Windows Vista), 16 troubleshooting beep codes, 30 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 Hardware Troubleshooter, 32 Help and Support Center, 8 power lights, 24 problems, 37 system messages, 31 U uninterruptible power supply...
User's Guide
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...Diagnostic Light Codes Before POST 105 Diagnostic Light Codes During POST 108 Power Lights 113 Beep Codes 115 Error Messages 116 Dell Diagnostics 123 When to Use the Dell Diagnostics 123 Starting the Dell Diagnostics From Your Hard Drive 124 Starting the Dell Diagnostics From the Drivers and Utilities Media 124 Dell Diagnostics Main... and Microsoft Windows Vista™ Operating Systems 131 Restoring Your Operating System 132 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore 134 Using the Operating System Disc 137 Contents 7
...Diagnostic Light Codes Before POST 105 Diagnostic Light Codes During POST 108 Power Lights 113 Beep Codes 115 Error Messages 116 Dell Diagnostics 123 When to Use the Dell Diagnostics 123 Starting the Dell Diagnostics From Your Hard Drive 124 Starting the Dell Diagnostics From the Drivers and Utilities Media 124 Dell Diagnostics Main... and Microsoft Windows Vista™ Operating Systems 131 Restoring Your Operating System 132 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore 134 Using the Operating System Disc 137 Contents 7
User's Guide
Page 114
... power light is off, the computer is either turned off or is not receiving power. - If the display is connected and powered on, see "Beep Codes" on the front of the computer and the electrical outlet. - Ensure the display is connected and powered on page 115. • If the power... is receiving electrical power, but a device might be a power problem or an internal device malfunction. - If the display is connected and powered on, see "Beep Codes" on . - The power button light (bi-color LED) located on page 115. • If the power light is blinking blue, the computer is in...
... power light is off, the computer is either turned off or is not receiving power. - If the display is connected and powered on, see "Beep Codes" on the front of the computer and the electrical outlet. - Ensure the display is connected and powered on page 115. • If the power... is receiving electrical power, but a device might be a power problem or an internal device malfunction. - If the display is connected and powered on, see "Beep Codes" on . - The power button light (bi-color LED) located on page 115. • If the power light is blinking blue, the computer is in...
User's Guide
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.../write failure 1-3 Video Memory Test failure 1-3-1 through 2-4- One possible beep code (code 1-3-1) consists of one beep. Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code on the "Diagnostics Checklist" on page 286. 2 Run the Dell Diagnostics to the system board (see "Contacting Dell" on page 27). Memory not being properly identified or used...
.../write failure 1-3 Video Memory Test failure 1-3-1 through 2-4- One possible beep code (code 1-3-1) consists of one beep. Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code on the "Diagnostics Checklist" on page 286. 2 Run the Dell Diagnostics to the system board (see "Contacting Dell" on page 27). Memory not being properly identified or used...
User's Guide
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... Name: Date: Address: Phone number: Service Tag (bar code on the back of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion...
... Name: Date: Address: Phone number: Service Tag (bar code on the back of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion...
User's Guide
Page 286
... your operating system documentation to determine the contents of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. If the computer is connected to a network? Error message, beep code, or diagnostic code: Description of the system's start-up files. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar...
... your operating system documentation to determine the contents of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. If the computer is connected to a network? Error message, beep code, or diagnostic code: Description of the system's start-up files. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar...