Quick Reference Guide
Page 3
... Computer, Keyboard, and Monitor 26 Mouse (Non-Optical 26 Floppy Drive 27 CDs and DVDs 27 Troubleshooting Tools 27 Power Lights 27 Diagnostic Lights 29 Beep Codes 33 System Messages 34 Hardware Troubleshooter 35 Dell Diagnostics 36 Troubleshooting 39 Index 55 Contents 3
... Computer, Keyboard, and Monitor 26 Mouse (Non-Optical 26 Floppy Drive 27 CDs and DVDs 27 Troubleshooting Tools 27 Power Lights 27 Diagnostic Lights 29 Beep Codes 33 System Messages 34 Hardware Troubleshooter 35 Dell Diagnostics 36 Troubleshooting 39 Index 55 Contents 3
Quick Reference Guide
Page 33
...'s Guide). If your computer emits a series of beeps during start -up . The series of beeps is called a beep code and can be used to identify the cause (see "Contacting Dell" in your User's Guide). Beep Codes Your computer may emit a series of beeps during start up : 1 Write down the beep code. 2 Run the Dell Diagnostics to help identify a problem with your...
...'s Guide). If your computer emits a series of beeps during start -up . The series of beeps is called a beep code and can be used to identify the cause (see "Contacting Dell" in your User's Guide). Beep Codes Your computer may emit a series of beeps during start up : 1 Write down the beep code. 2 Run the Dell Diagnostics to help identify a problem with your...
Quick Reference Guide
Page 34
... NOTE: If the message you are using is supported by your computer (see "Memory" in your User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in your User's Guide). D I S K E T T E R E A D F A I C A L S U P P O...K F A I L U R E - Possible motherboard failure or the real-time clock battery charge is low. A cable may not match the hardware configuration. Code (repetitive short beeps) 4 5 6 Description Suggested Remedy RAM Read/Write failure. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in your ...
... NOTE: If the message you are using is supported by your computer (see "Memory" in your User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in your User's Guide). D I S K E T T E R E A D F A I C A L S U P P O...K F A I L U R E - Possible motherboard failure or the real-time clock battery charge is low. A cable may not match the hardware configuration. Code (repetitive short beeps) 4 5 6 Description Suggested Remedy RAM Read/Write failure. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in your ...
Quick Reference Guide
Page 55
...Guide, 6 regulatory, 6 safety, 6 User's Guide, 5 warranty, 6 Drivers and Utilities disc Dell Diagnostics, 36 drives problems, 39 Index 55 Index B battery problems, 39 beep codes, 33 C cards slots, 25 CD-RW drive problems, 40 Check Disk, 41 computer beep codes, 33 crashes, 45-46 stops responding, 45 conflicts software and hardware incompatibilities, 35... mouse, 21 network adapter, 22 parallel, 21 power, 25 serial, 22 connectors (continued) sound, 21 USB, 19, 22-23 D Dell Diagnostics, 36 Dell support site, 7 diagnostic lights, 29 diagnostics beep codes, 33 Dell, 36 lights, 19, 24, 29 display.
...Guide, 6 regulatory, 6 safety, 6 User's Guide, 5 warranty, 6 Drivers and Utilities disc Dell Diagnostics, 36 drives problems, 39 Index 55 Index B battery problems, 39 beep codes, 33 C cards slots, 25 CD-RW drive problems, 40 Check Disk, 41 computer beep codes, 33 crashes, 45-46 stops responding, 45 conflicts software and hardware incompatibilities, 35... mouse, 21 network adapter, 22 parallel, 21 power, 25 serial, 22 connectors (continued) sound, 21 USB, 19, 22-23 D Dell Diagnostics, 36 Dell support site, 7 diagnostic lights, 29 diagnostics beep codes, 33 Dell, 36 lights, 19, 24, 29 display.
Quick Reference Guide
Page 56
... conflicts, 35 K keyboard connector, 22 problems, 44 F Files and Settings Transfer Wizard, 13 H hard drive activity light, 18-19, 23-24 problems, 41 hardware beep codes, 33 conflicts, 35 Dell Diagnostics, 36 Hardware Troubleshooter, 35 headphone connector, 19, 24 I IEEE 1394 problems, 44 L lights back of computer, 29 diagnostic, 19, 24, 29 hard...
... conflicts, 35 K keyboard connector, 22 problems, 44 F Files and Settings Transfer Wizard, 13 H hard drive activity light, 18-19, 23-24 problems, 41 hardware beep codes, 33 conflicts, 35 Dell Diagnostics, 36 Hardware Troubleshooter, 35 headphone connector, 19, 24 I IEEE 1394 problems, 44 L lights back of computer, 29 diagnostic, 19, 24, 29 hard...
Quick Reference Guide
Page 57
..., 16 power light conditions, 49 printer connecting, 13 problems, 50 setting up, 13 problems battery, 39 beep codes, 33 blue screen, 46 CD-RW drive, 40 computer crashes, 45-46 computer stops responding, 45 conflicts, 35 Dell Diagnostics, 36 diagnostic lights, 29 drives, 39 e-mail, 41 error messages, 43 general, 45 hard drive...
..., 16 power light conditions, 49 printer connecting, 13 problems, 50 setting up, 13 problems battery, 39 beep codes, 33 blue screen, 46 CD-RW drive, 40 computer crashes, 45-46 computer stops responding, 45 conflicts, 35 Dell Diagnostics, 36 diagnostic lights, 29 drives, 39 e-mail, 41 error messages, 43 general, 45 hard drive...
Quick Reference Guide
Page 58
...-46 sound connectors line-in, 21 line-out, 21 Starting the Dell Diagnostics from the Drivers and Utilities disc, 37 Starting the Dell Diagnostics From Your Hard Drive, 36 support website, 7 T transferring information to a new computer, 13 troubleshooting beep codes, 33 conflicts, 35 Dell Diagnostics, 36 diagnostic lights, 29 Hardware Troubleshooter, 35 power lights, 27...
...-46 sound connectors line-in, 21 line-out, 21 Starting the Dell Diagnostics from the Drivers and Utilities disc, 37 Starting the Dell Diagnostics From Your Hard Drive, 36 support website, 7 T transferring information to a new computer, 13 troubleshooting beep codes, 33 conflicts, 35 Dell Diagnostics, 36 diagnostic lights, 29 Hardware Troubleshooter, 35 power lights, 27...
User's Guide
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... POST 121 Diagnostic Light Codes During POST 123 Beep Codes 129 Error Messages 130 Dell Diagnostics 136 When to Use the Dell Diagnostics 136 Starting the Dell Diagnostics From Your Hard Drive 137 Starting the Dell Diagnostics From the Drivers and Utilities Disc 137 Dell Diagnostics Main Menu 138...Vista™ Operating Systems 143 Restoring Your Operating System 144 Using Microsoft Windows System Restore . . . . 144 Using Dell™ PC Restore and Dell Factory Image Restore 146 Using the Operating System Disc 149 12 Adding and Replacing Parts 151 Before You Begin 151 Contents ...
... POST 121 Diagnostic Light Codes During POST 123 Beep Codes 129 Error Messages 130 Dell Diagnostics 136 When to Use the Dell Diagnostics 136 Starting the Dell Diagnostics From Your Hard Drive 137 Starting the Dell Diagnostics From the Drivers and Utilities Disc 137 Dell Diagnostics Main Menu 138...Vista™ Operating Systems 143 Restoring Your Operating System 144 Using Microsoft Windows System Restore . . . . 144 Using Dell™ PC Restore and Dell Factory Image Restore 146 Using the Operating System Disc 149 12 Adding and Replacing Parts 151 Before You Begin 151 Contents ...
User's Guide
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... Video Memory Test failure 1-3-1 through 2-4- One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. If your computer beeps during start -up if the monitor cannot display errors...Test failure 3-3-1 NVRAM power loss Troubleshooting Tools 129 Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code on the "Diagnostics Checklist" on page 294. 2 Run the Dell Diagnostics (see "Dell Diagnostics" on page 136) to identify a more ...
... Video Memory Test failure 1-3-1 through 2-4- One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem. If your computer beeps during start -up if the monitor cannot display errors...Test failure 3-3-1 NVRAM power loss Troubleshooting Tools 129 Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code on the "Diagnostics Checklist" on page 294. 2 Run the Dell Diagnostics (see "Dell Diagnostics" on page 136) to identify a more ...
User's Guide
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... the contents of each file. Error message, beep code, or diagnostic code: Description of the system's start-up files. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices...
... the contents of each file. Error message, beep code, or diagnostic code: Description of the system's start-up files. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices...