Setup and Quick Reference Guide
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... Resolving Software and Hardware Incompatibilities 27 Using System Restore in Windows XP 29 Using Last Known Good Configuration 30 When to Use the Dell Diagnostics 30 Starting the Dell Diagnostics 31 System Lights 34 Beep Codes 35 Error Messages 35 Diagnostic Lights 35 Frequently Asked Questions 42 Opening the Computer Cover 44 Contents 3
... Resolving Software and Hardware Incompatibilities 27 Using System Restore in Windows XP 29 Using Last Known Good Configuration 30 When to Use the Dell Diagnostics 30 Starting the Dell Diagnostics 31 System Lights 34 Beep Codes 35 Error Messages 35 Diagnostic Lights 35 Frequently Asked Questions 42 Opening the Computer Cover 44 Contents 3
Setup and Quick Reference Guide
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.... • If the recommended action in the Properties window reports the cards or devices that the device is properly connected. • If an error message appears on the screen, write down the exact message. To check for conflicts on a computer running Windows XP: 1 Click the Start button...devices. Solving Problems Follow these tips when troubleshooting your computer: • If you can use your Drivers and Utilities CD or go to support.dell.com (on another computer if necessary) to access your User's Guide, you added or removed a computer part before the problem started, review...
.... • If the recommended action in the Properties window reports the cards or devices that the device is properly connected. • If an error message appears on the screen, write down the exact message. To check for conflicts on a computer running Windows XP: 1 Click the Start button...devices. Solving Problems Follow these tips when troubleshooting your computer: • If you can use your Drivers and Utilities CD or go to support.dell.com (on another computer if necessary) to access your User's Guide, you added or removed a computer part before the problem started, review...
Setup and Quick Reference Guide
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... logo appears, continue to test displays in error messages. Enter system setup, review your computer's configuration information, and ensure that no Diagnostics utility partition has been found, follow the instructions to run. Starting the Dell Diagnostics From Your Hard Drive 1 Shut down... recommended that tell you whether tests completed successfully • Receive error messages if problems are detected Starting the Dell Diagnostics It is active. Setup and Quick Reference Guide 31 Start the Dell Diagnostics from either your hard drive or from your Drivers and Utilities...
... logo appears, continue to test displays in error messages. Enter system setup, review your computer's configuration information, and ensure that no Diagnostics utility partition has been found, follow the instructions to run. Starting the Dell Diagnostics From Your Hard Drive 1 Shut down... recommended that tell you whether tests completed successfully • Receive error messages if problems are detected Starting the Dell Diagnostics It is active. Setup and Quick Reference Guide 31 Start the Dell Diagnostics from either your hard drive or from your Drivers and Utilities...
Setup and Quick Reference Guide
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... and problem description and follow the instructions on your computer. If you cannot resolve the error condition, contact Dell. 3 If you are running the test. Displays your configuration information for all devices from the Custom Test or Symptom Tree option, click the ... tests and displays it in the device list in the following table for more information. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Tab Results Errors Help Configuration Parameters Function Displays the results of the problem appear. Describes the test and may not display ...
... and problem description and follow the instructions on your computer. If you cannot resolve the error condition, contact Dell. 3 If you are running the test. Displays your configuration information for all devices from the Custom Test or Symptom Tree option, click the ... tests and displays it in the device list in the following table for more information. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Tab Results Errors Help Configuration Parameters Function Displays the results of the problem appear. Describes the test and may not display ...
Setup and Quick Reference Guide
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... state (Windows 2000 and Windows XP). If the computer does not boot, contact Dell for more information. Check the diagnostic lights to complete. The computer is identified. A configuration error exists. Power Light Solid green Blinking green Hard-Drive Light N/A Blank Blinks green ...to see if the specific problem is identified. See "Power Problems" and "System Board Problems" in the User's Guide. The Dell Diagnostics is operating normally. No corrective action is identified. See the User's Guide for technical assistance. Check the diagnostic lights to...
... state (Windows 2000 and Windows XP). If the computer does not boot, contact Dell for more information. Check the diagnostic lights to complete. The computer is identified. A configuration error exists. Power Light Solid green Blinking green Hard-Drive Light N/A Blank Blinks green ...to see if the specific problem is identified. See "Power Problems" and "System Board Problems" in the User's Guide. The Dell Diagnostics is operating normally. No corrective action is identified. See the User's Guide for technical assistance. Check the diagnostic lights to...
Setup and Quick Reference Guide
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...is identified. If a beep code is emitted, write it down and look it up , a message may be faulty or incorrectly installed. Error Messages If an error occurs during POST Hard-Drive Light N/A N/A Cause Corrective Action The monitor or the graphics card may be yellow or green. Beep Codes Your...that was running when the message appeared. NOTE: If the message is not listed, see if the specific problem is not identified, contact Dell for suggestions on resolving any of three beeps, and then one beep, a burst of the procedures in this section, follow the safety ...
...is identified. If a beep code is emitted, write it down and look it up , a message may be faulty or incorrectly installed. Error Messages If an error occurs during POST Hard-Drive Light N/A N/A Cause Corrective Action The monitor or the graphics card may be yellow or green. Beep Codes Your...that was running when the message appeared. NOTE: If the message is not listed, see if the specific problem is not identified, contact Dell for suggestions on resolving any of three beeps, and then one beep, a burst of the procedures in this section, follow the safety ...
Setup and Quick Reference Guide
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... a replacement. Suggestion Resolution Reinstall the microprocessor and restart the computer. Please Populate Memory in debug mode until a memory error occurs during start-up or diagnostic testing. www.dell.com | support.dell.com Light Pattern A B C D A B C D = yellow = green = off Problem Description A possible ... memory failure has occurred. 1 Reset the memory modules to the operating system. 6 Run the System Memory test group in the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and repeat the process with the memory...
... a replacement. Suggestion Resolution Reinstall the microprocessor and restart the computer. Please Populate Memory in debug mode until a memory error occurs during start-up or diagnostic testing. www.dell.com | support.dell.com Light Pattern A B C D A B C D = yellow = green = off Problem Description A possible ... memory failure has occurred. 1 Reset the memory modules to the operating system. 6 Run the System Memory test group in the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and repeat the process with the memory...
Setup and Quick Reference Guide
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...memory module tested is defective, repeat the process with the remaining modules to the operating system. 6 Run the System Memory test group in the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and repeat the process with the memory. 2 ...exists, remove all the memory modules and install one memory module in debug mode until a memory error occurs during start-up or diagnostic testing. Operating in your computer is identified, contact Dell for Normal Operation. 5 Press to boot to ensure that your User's Guide. NOTE: If ...
...memory module tested is defective, repeat the process with the remaining modules to the operating system. 6 Run the System Memory test group in the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and repeat the process with the memory. 2 ...exists, remove all the memory modules and install one memory module in debug mode until a memory error occurs during start-up or diagnostic testing. Operating in your computer is identified, contact Dell for Normal Operation. 5 Press to boot to ensure that your User's Guide. NOTE: If ...
Setup and Quick Reference Guide
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... and/or hardware failure has occurred. The computer is in your User's Guide). 4 If the problem persists, contact Dell. Suggestion Resolution Ensure that the cables are detected, but a memory configuration or compatibility error exists. A possible expansion card failure has occurred. Reinstall the memory modules and then restart the computer. Ensure that there...
... and/or hardware failure has occurred. The computer is in your User's Guide). 4 If the problem persists, contact Dell. Suggestion Resolution Ensure that the cables are detected, but a memory configuration or compatibility error exists. A possible expansion card failure has occurred. Reinstall the memory modules and then restart the computer. Ensure that there...
Setup and Quick Reference Guide
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... information about using dual monitors, see "Connect the speakers" on the back of the error, beep code, or diagnostic light problem. 2 Record your Express Service Code and Service Tag. 3 Contact Dell from the same location as your computer. If your graphics card has a DVI connector ...up my computer to fit the connector on page 23. For the Dell Precision 650 computer, see "Connect the speakers" on page 14 and for the Dell Precision 450 computer, see the graphics card documentation on page 20. www.dell.com | support.dell.com If a computer problem occurs that came with your box for...
... information about using dual monitors, see "Connect the speakers" on the back of the error, beep code, or diagnostic light problem. 2 Record your Express Service Code and Service Tag. 3 Contact Dell from the same location as your computer. If your graphics card has a DVI connector ...up my computer to fit the connector on page 23. For the Dell Precision 650 computer, see "Connect the speakers" on page 14 and for the Dell Precision 450 computer, see the graphics card documentation on page 20. www.dell.com | support.dell.com If a computer problem occurs that came with your box for...
Setup and Quick Reference Guide
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... Resolving Software and Hardware Incompatibilities 27 Using System Restore in Windows XP 29 Using Last Known Good Configuration 30 When to Use the Dell Diagnostics 30 Starting the Dell Diagnostics 31 System Lights 34 Beep Codes 35 Error Messages 35 Diagnostic Lights 35 Frequently Asked Questions 42 Opening the Computer Cover 44 Contents 3
... Resolving Software and Hardware Incompatibilities 27 Using System Restore in Windows XP 29 Using Last Known Good Configuration 30 When to Use the Dell Diagnostics 30 Starting the Dell Diagnostics 31 System Lights 34 Beep Codes 35 Error Messages 35 Diagnostic Lights 35 Frequently Asked Questions 42 Opening the Computer Cover 44 Contents 3
Setup and Quick Reference Guide
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... Double-click any conflict to access your computer: • If you can use your Drivers and Utilities CD or go to support.dell.com (on another computer if necessary) to display the Properties window. Setup and Quick Reference Guide 27 This message may help technical ...support diagnose and fix the problem(s). • If an error message occurs in a program, consult the program's documentation. • If the recommended action in the troubleshooting section is detected but incorrectly configured...
... Double-click any conflict to access your computer: • If you can use your Drivers and Utilities CD or go to support.dell.com (on another computer if necessary) to display the Properties window. Setup and Quick Reference Guide 27 This message may help technical ...support diagnose and fix the problem(s). • If an error message occurs in a program, consult the program's documentation. • If the recommended action in the troubleshooting section is detected but incorrectly configured...
Setup and Quick Reference Guide
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... the tests and devices • Receive status messages that tell you whether tests completed successfully • Receive error messages if problems are detected Starting the Dell Diagnostics It is recommended that you print these procedures before you begin. Enter system setup, review your computer's... boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you want to test displays in error messages. Start the Dell Diagnostics from the Drivers and Utilities CD (also known as the ResourceCD). Starting the...
... the tests and devices • Receive status messages that tell you whether tests completed successfully • Receive error messages if problems are detected Starting the Dell Diagnostics It is recommended that you print these procedures before you begin. Enter system setup, review your computer's... boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you want to test displays in error messages. Start the Dell Diagnostics from the Drivers and Utilities CD (also known as the ResourceCD). Starting the...
Setup and Quick Reference Guide
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...your hardware configuration for running the test. Setup and Quick Reference Guide 33 If you cannot resolve the error condition, contact Dell. 3 If you are running the Dell Diagnostics from the Custom Test or Symptom Tree option, click the applicable tab described in the left ...the Main Menu screen. Displays error conditions encountered, error codes, and problem description. Describes the test and may not display the names of the screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. The Dell Diagnostics obtains your configuration information ...
...your hardware configuration for running the test. Setup and Quick Reference Guide 33 If you cannot resolve the error condition, contact Dell. 3 If you are running the Dell Diagnostics from the Custom Test or Symptom Tree option, click the applicable tab described in the left ...the Main Menu screen. Displays error conditions encountered, error codes, and problem description. Describes the test and may not display the names of the screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. The Dell Diagnostics obtains your configuration information ...
Setup and Quick Reference Guide
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... Board Problems" in the User's Guide for more information. The computer is operating normally. If the computer does not boot, contact Dell for instructions on , and the computer is in the suspended state (Windows 2000 and Windows XP). Also, see if the specific ....dell.com | support.dell.com System Lights The lights on the system board may be faulty or incorrectly installed. No corrective action is identified. See the User's Guide for more information. Check the diagnostic lights to wake the computer. See "Power Management" in the User's Guide. A configuration error...
... Board Problems" in the User's Guide for more information. The computer is operating normally. If the computer does not boot, contact Dell for instructions on , and the computer is in the suspended state (Windows 2000 and Windows XP). Also, see if the specific ....dell.com | support.dell.com System Lights The lights on the system board may be faulty or incorrectly installed. No corrective action is identified. See the User's Guide for more information. Check the diagnostic lights to wake the computer. See "Power Management" in the User's Guide. A configuration error...
Setup and Quick Reference Guide
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...Check the diagnostic lights to see if the specific problem is not listed, see "Video Problems" in the System Information Guide. Error Messages If an error occurs during POST Hard-Drive Light N/A N/A Cause Corrective Action The monitor or the graphics card may be yellow or green. ... system or the program that was running when the message appeared. This series tell you troubleshoot a problem, your computer is not identified, contact Dell for technical assistance. If a beep code is identified. One possible series (code 1-3-1) consists of one beep, a burst of beeps that the...
...Check the diagnostic lights to see if the specific problem is not listed, see "Video Problems" in the System Information Guide. Error Messages If an error occurs during POST Hard-Drive Light N/A N/A Cause Corrective Action The monitor or the graphics card may be yellow or green. ... system or the program that was running when the message appeared. This series tell you troubleshoot a problem, your computer is not identified, contact Dell for technical assistance. If a beep code is identified. One possible series (code 1-3-1) consists of one beep, a burst of beeps that the...
Setup and Quick Reference Guide
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...computer. 3 If the problem still exists, remove all the memory modules and install one memory module in debug mode until a memory error occurs during start-up or diagnostic testing. If the first memory module tested is defective, repeat the process with the remaining modules to...successfully communicating with the remaining memory modules until new memory modules are not defective. 8 When the defective memory module is identified, contact Dell for Normal Operation. 5 Press to boot to ensure that the remaining modules are installed. 38 Setup and Quick Reference Guid e The...
...computer. 3 If the problem still exists, remove all the memory modules and install one memory module in debug mode until a memory error occurs during start-up or diagnostic testing. If the first memory module tested is defective, repeat the process with the remaining modules to...successfully communicating with the remaining memory modules until new memory modules are not defective. 8 When the defective memory module is identified, contact Dell for Normal Operation. 5 Press to boot to ensure that the remaining modules are installed. 38 Setup and Quick Reference Guid e The...
Setup and Quick Reference Guide
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...Quick Reference Guid e The following message appears: Alert! NOTE: If necessary, the computer can operate in debug mode until a memory error occurs during start-up or diagnostic testing. www.dell.com | support.dell.com Light Pattern A B C D A B C D = yellow = green = off Problem Description No memory modules are ... tested is defective, repeat the process with the remaining modules to the operating system. 6 Run the System Memory test group in the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and repeat the process with the memory...
...Quick Reference Guid e The following message appears: Alert! NOTE: If necessary, the computer can operate in debug mode until a memory error occurs during start-up or diagnostic testing. www.dell.com | support.dell.com Light Pattern A B C D A B C D = yellow = green = off Problem Description No memory modules are ... tested is defective, repeat the process with the remaining modules to the operating system. 6 Run the System Memory test group in the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and repeat the process with the memory...
Setup and Quick Reference Guide
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... with your computer (see "Memory" in your User's Guide). Setup and Quick Reference Guide 41 Other failure has occurred. None. If the problem persists, contact Dell. Light Pattern A B C D A B C D A B C D A B C D A B C D = yellow = green = off Problem Description Memory modules are no special memory module/... the computer. 2 If the problem persists, reinstall the card that there are detected, but a memory configuration or compatibility error exists. A possible system board resource and/or hardware failure has occurred. Suggestion Resolution Ensure that you are installing are properly...
... with your computer (see "Memory" in your User's Guide). Setup and Quick Reference Guide 41 Other failure has occurred. None. If the problem persists, contact Dell. Light Pattern A B C D A B C D A B C D A B C D A B C D = yellow = green = off Problem Description Memory modules are no special memory module/... the computer. 2 If the problem persists, reinstall the card that there are detected, but a memory configuration or compatibility error exists. A possible system board resource and/or hardware failure has occurred. Suggestion Resolution Ensure that you are installing are properly...
Setup and Quick Reference Guide
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...monitors, see the graphics card documentation on one end (plug this section or the procedures in "Finding Solutions" in the box. For the Dell Precision 650 computer, see "Connect the speakers" on page 14 and for more information. 42 Setup and Quick Reference Guid e If your graphics card has...to fit the connector on the card. For the Dell Precision 650 computer, see "Connect the monitor" on page 11 and for a Y-cable. Connect my monitor when the monitor cable connector doesn't seem to the connectors on the back of the error, beep code, or diagnostic light problem. 2 Record...
...monitors, see the graphics card documentation on one end (plug this section or the procedures in "Finding Solutions" in the box. For the Dell Precision 650 computer, see "Connect the speakers" on page 14 and for more information. 42 Setup and Quick Reference Guid e If your graphics card has...to fit the connector on the card. For the Dell Precision 650 computer, see "Connect the monitor" on page 11 and for a Y-cable. Connect my monitor when the monitor cable connector doesn't seem to the connectors on the back of the error, beep code, or diagnostic light problem. 2 Record...