User's Guide
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...Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Axim, DellNet, and PowerConnect are trademarks of your computer. Dell Inc. disclaims any manner whatsoever without notice. © 2003-2004 Dell Inc. Trademarks used in this document is strictly forbidden. A01 www.dell.com | support.dell... and tells you make better use of Dell Inc. Other trademarks and trade names may be used in trademarks and trade names other than its own. Models PowerConnect 2216, PowerConnect 2224, PowerConnect 2324 April 2004 Rev.
...Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Axim, DellNet, and PowerConnect are trademarks of your computer. Dell Inc. disclaims any manner whatsoever without notice. © 2003-2004 Dell Inc. Trademarks used in this document is strictly forbidden. A01 www.dell.com | support.dell... and tells you make better use of Dell Inc. Other trademarks and trade names may be used in trademarks and trade names other than its own. Models PowerConnect 2216, PowerConnect 2224, PowerConnect 2324 April 2004 Rev.
User's Guide
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... Switch on a Wall 12 Technical Information 13 2 Troubleshooting 3 Getting Help Technical Assistance 19 Online Services 19 AutoTech Service 20 Automated Order-Status Service 20 Technical Support Service 20 Dell Enterprise Training and Certification 21 Problems With Your Order 21 Contents 3
... Switch on a Wall 12 Technical Information 13 2 Troubleshooting 3 Getting Help Technical Assistance 19 Online Services 19 AutoTech Service 20 Automated Order-Status Service 20 Technical Support Service 20 Dell Enterprise Training and Certification 21 Problems With Your Order 21 Contents 3
User's Guide
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...; Automatic negotiation for speed and full- or half-duplex mode; the 1000Base-T ports support full-duplex mode only. • The 10/100Base-T ports support PAUSE frames; PowerConnect 2224 • Provides 24 ports supporting 10/100Base-T Ethernet. • All ports support full- Introduction Dell™ PowerConnect™ 22xx/23xx switches provide 10/100Base-T or 10/100/1000Base-T Gigabit plug...
...; Automatic negotiation for speed and full- or half-duplex mode; the 1000Base-T ports support full-duplex mode only. • The 10/100Base-T ports support PAUSE frames; PowerConnect 2224 • Provides 24 ports supporting 10/100Base-T Ethernet. • All ports support full- Introduction Dell™ PowerConnect™ 22xx/23xx switches provide 10/100Base-T or 10/100/1000Base-T Gigabit plug...
User's Guide
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... 6 Introduction A 10-Mbps link has been established, but no data is being transmitted or received. • Blinking amber - www.dell.com | support.dell.com • Comprehensive LED indicator panel to monitor overall switching condition • 19-inch rackmountable and wallmountable, standard 1U chassis •...-adhesive rubber pads for desktop installation • Kit for 19-inch rack installation • Kit for wallmount installation • PowerConnect 22xx/23xx Switches CD • AC power cord Front Panel Indicators All 22xx/23xx switches contain two rows of LEDS that provide...
... 6 Introduction A 10-Mbps link has been established, but no data is being transmitted or received. • Blinking amber - www.dell.com | support.dell.com • Comprehensive LED indicator panel to monitor overall switching condition • 19-inch rackmountable and wallmountable, standard 1U chassis •...-adhesive rubber pads for desktop installation • Kit for 19-inch rack installation • Kit for wallmount installation • PowerConnect 22xx/23xx Switches CD • AC power cord Front Panel Indicators All 22xx/23xx switches contain two rows of LEDS that provide...
User's Guide
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... Ethernet speed. These switching ports allow users to connect the switches to 10Base-T and 100Base-T devices on ports 1-16 (2216), ports 1-24 (2224, 2324) and 1000Base-T devices on uplink ports 25 and 26 on the switch automatically negotiate speed and whether to connect switches can negotiate full- ...All the RJ-45 ports support Auto MDI/MDIX and therefore automatically detect the type of the switch. All ports can create a loop and cause loss of network connectivity....
... Ethernet speed. These switching ports allow users to connect the switches to 10Base-T and 100Base-T devices on ports 1-16 (2216), ports 1-24 (2224, 2324) and 1000Base-T devices on uplink ports 25 and 26 on the switch automatically negotiate speed and whether to connect switches can negotiate full- ...All the RJ-45 ports support Auto MDI/MDIX and therefore automatically detect the type of the switch. All ports can create a loop and cause loss of network connectivity....
User's Guide
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....1p standard. The eight levels of IEEE 802.1p priority are mapped to the two priority queues of -Service The switch supports tag-based prioritization following a Weighted Round Robin scheme. 10 Introduction Small Workgroup PowerConnect 2216, 2224, 2324 10/100Base-T PC PC Network Firewall Printer Router Figure 1-6. www.dell.com | support.dell.com Typical Deployments Figure 1-5.
....1p standard. The eight levels of IEEE 802.1p priority are mapped to the two priority queues of -Service The switch supports tag-based prioritization following a Weighted Round Robin scheme. 10 Introduction Small Workgroup PowerConnect 2216, 2224, 2324 10/100Base-T PC PC Network Firewall Printer Router Figure 1-6. www.dell.com | support.dell.com Typical Deployments Figure 1-5.
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...4-7 Priority Queue 0 1 Scheduling Weight 1 2 NOTE: The IEEE 802.1p priority information is , all VLANs), but will ignore the VLAN membership information in Dell PowerEdge™ racks, which are rackmounting the switch. The switches will preserve the full tag information-including packet priority and VLAN ID- Installing the Switch... of the IEEE 802.1q tag that can also be installed on the switch if you are 48.3 cm (19 inches). It can safely support the weight of the chassis. To install the switch on a flat surface, complete the following steps: 1 Set the switch on the flat...
...4-7 Priority Queue 0 1 Scheduling Weight 1 2 NOTE: The IEEE 802.1p priority information is , all VLANs), but will ignore the VLAN membership information in Dell PowerEdge™ racks, which are rackmounting the switch. The switches will preserve the full tag information-including packet priority and VLAN ID- Installing the Switch... of the IEEE 802.1q tag that can also be installed on the switch if you are 48.3 cm (19 inches). It can safely support the weight of the chassis. To install the switch on a flat surface, complete the following steps: 1 Set the switch on the flat...
User's Guide
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... rack through each of any heating vents, nor should any area heating vent point toward the unit. • The location must not be capable of supporting the switch. • Allow at least 5.1 cm (2 inches) on a wall, complete the following steps: 1 Ensure that have threaded mounting holes. 3 ... holes in the mounting bracket with the holes in the rack. 4 Insert and tighten two screws appropriate for your rack requires them. www.dell.com | support.dell.com To install the switch in a rack, complete the following steps: 1 Use the supplied screws to attach a mounting bracket to prevent heat...
... rack through each of any heating vents, nor should any area heating vent point toward the unit. • The location must not be capable of supporting the switch. • Allow at least 5.1 cm (2 inches) on a wall, complete the following steps: 1 Ensure that have threaded mounting holes. 3 ... holes in the mounting bracket with the holes in the rack. 4 Insert and tighten two screws appropriate for your rack requires them. www.dell.com | support.dell.com To install the switch in a rack, complete the following steps: 1 Use the supplied screws to attach a mounting bracket to prevent heat...
User's Guide
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www.dell.com | support.dell.com Table 1-2. Specifications (continued) Interface Power Supply PowerConnect 2216 PowerConnect 2224 PowerConnect 2324 Physical Dimensions PowerConnect 2216 PowerConnect 2224 PowerConnect 2324 Environmental Specifications Operating temperature Storage temperature Operating Relative Humidity Storage Relative Humidity RJ-45 connectors Supply voltage: 100-240 VAC Frequency: 50-60 Hz ...
www.dell.com | support.dell.com Table 1-2. Specifications (continued) Interface Power Supply PowerConnect 2216 PowerConnect 2224 PowerConnect 2324 Physical Dimensions PowerConnect 2216 PowerConnect 2224 PowerConnect 2324 Environmental Specifications Operating temperature Storage temperature Operating Relative Humidity Storage Relative Humidity RJ-45 connectors Supply voltage: 100-240 VAC Frequency: 50-60 Hz ...
User's Guide
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Try a known working cable. www.dell.com | support.dell.com Table 2-1. The cable's maximum distance has been exceeded. 10Base-T, 100Base-T, and 1000Base-T cables have limitations for the affected link to ports 25 or 26 on the PowerConnect 2324 switch. Move the connected device closer ...Ensure that the cables are configured to the switch and use a shorter cable. Verify that the attached device is powered on a PowerConnect™ 2324 switch. Bad switch port. Basic Troubleshooting (continued) Problem Probable Cause The attached device is not configured correctly, or...
Try a known working cable. www.dell.com | support.dell.com Table 2-1. The cable's maximum distance has been exceeded. 10Base-T, 100Base-T, and 1000Base-T cables have limitations for the affected link to ports 25 or 26 on the PowerConnect 2324 switch. Move the connected device closer ...Ensure that the cables are configured to the switch and use a shorter cable. Verify that the attached device is powered on a PowerConnect™ 2324 switch. Bad switch port. Basic Troubleshooting (continued) Problem Probable Cause The attached device is not configured correctly, or...
User's Guide
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.../Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) Getting Help 19 Select your local Dell representative for help tools and information. You can access Dell Support at support.dell.com for information on the WELCOME TO DELL SUPPORT page, and fill in...
.../Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) Getting Help 19 Select your local Dell representative for help tools and information. You can access Dell Support at support.dell.com for information on the WELCOME TO DELL SUPPORT page, and fill in...
User's Guide
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... the automated order-status service. www.dell.com | support.dell.com • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic...
... the automated order-status service. www.dell.com | support.dell.com • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic...
User's Guide
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... the outside of the box. Returning Items for Warranty Repair or Credit Prepare all locations. To contact Dell's technical support service, see "Before You Call" and then see www.dell.com/training for more information. see the contact information for your region. See the contact information for your... region. For the telephone number to Dell. You are missing any product returned, and you call to speak to ...
... the outside of the box. Returning Items for Warranty Repair or Credit Prepare all locations. To contact Dell's technical support service, see "Before You Call" and then see www.dell.com/training for more information. see the contact information for your region. See the contact information for your... region. For the telephone number to Dell. You are missing any product returned, and you call to speak to ...
User's Guide
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..., you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for...444-3355 11 4515 7139 11 4515 7138 toll-free: 800-1578 22 Getting Help www.dell.com | support.dell.com Before You Call If possible, turn on your system before you call Dell for technical assistance and call from a telephone at the system itself. CAUTION: Before servicing any...
..., you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for...444-3355 11 4515 7139 11 4515 7138 toll-free: 800-1578 22 Getting Help www.dell.com | support.dell.com Before You Call If possible, turn on your system before you call Dell for technical assistance and call from a telephone at the system itself. CAUTION: Before servicing any...
User's Guide
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... Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales Transaction Sales Fax Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts...
... Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales Transaction Sales Fax Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts...
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....dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Brazil Website: www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Tech Support Fax City Code: 51 Customer Care Fax Sales British Virgin Islands General Support Brunei Customer Technical Support...
....dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Brazil Website: www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Tech Support Fax City Code: 51 Customer Care Fax Sales British Virgin Islands General Support Brunei Customer Technical Support...
User's Guide
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...Website and E-Mail Address Tech Support website: support.dell.com.cn Tech Support E-mail: cn_support@dell.com Tech Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, printers, ...Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts General Support General Support Area Codes, Local Numbers, and Toll-Free Numbers 818 1350 toll-free: 800 858 2969 toll-...
...Website and E-Mail Address Tech Support website: support.dell.com.cn Tech Support E-mail: cn_support@dell.com Tech Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, printers, ...Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts General Support General Support Area Codes, Local Numbers, and Toll-Free Numbers 818 1350 toll-free: 800 858 2969 toll-...
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... Salvador Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support Customer Care Fax TechFax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational...
... Salvador Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support Customer Care Fax TechFax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational...
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... Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 City Code: 9 E-mail Support (servers): Nordic_support@dell.com Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care Fax Switchboard France (Paris) (Montpellier) Website...
... Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 City Code: 9 E-mail Support (servers): Nordic_support@dell.com Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care Fax Switchboard France (Paris) (Montpellier) Website...
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... Code: 30 Technical Support Gold Technical Support Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: ap_support@dell.com Country Code: 852 Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and...
... Code: 30 Technical Support Gold Technical Support Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: ap_support@dell.com Country Code: 852 Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and...