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... and names or their products. Microsoft, MS-DOS, Windows, Windows Vista, and the Windows Vista Start button are trademarks of Microsoft Corporation in this document is strictly forbidden. Dell Inc. CAUTION: A CAUTION indicates a potential for energy efficiency. Trademarks used in this text: Dell, the DELL logo, OptiPlex, Inspiron, Dimension, Latitude, Dell Precision, DellNet, TravelLite, OpenManage, PowerVault, Axim, PowerEdge...
... and names or their products. Microsoft, MS-DOS, Windows, Windows Vista, and the Windows Vista Start button are trademarks of Microsoft Corporation in this document is strictly forbidden. Dell Inc. CAUTION: A CAUTION indicates a potential for energy efficiency. Trademarks used in this text: Dell, the DELL logo, OptiPlex, Inspiron, Dimension, Latitude, Dell Precision, DellNet, TravelLite, OpenManage, PowerVault, Axim, PowerEdge...
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... 55 Inside Your Computer 56 Cable Cover (Optional 57 System Board Components 59 Jumper Settings 60 Solving Problems 61 Dell Diagnostics 61 System Lights 65 Diagnostic Lights 66 Beep Codes 70 Resolving Software and Hardware Incompatibilities 72 Restoring Your Operating System... 73 Using Microsoft Windows System Restore . . . . 73 Using Dell™ PC Restore and Dell Factory Image Restore 75 Using the Drivers and Utilities Media 78 Reinstalling Drivers and Utilities 79 Index ...
... 55 Inside Your Computer 56 Cable Cover (Optional 57 System Board Components 59 Jumper Settings 60 Solving Problems 61 Dell Diagnostics 61 System Lights 65 Diagnostic Lights 66 Beep Codes 70 Resolving Software and Hardware Incompatibilities 72 Restoring Your Operating System... 73 Using Microsoft Windows System Restore . . . . 73 Using Dell™ PC Restore and Dell Factory Image Restore 75 Using the Drivers and Utilities Media 78 Reinstalling Drivers and Utilities 79 Index ...
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... information • End User License Agreement NOTE: This document is available as a PDF at support.dell.com. Dell™ Product Information Guide • How to remove and replace parts Dell™ OptiPlex™ User's Guide • Specifications Microsoft Windows Help and Support • How to configure system settings Center • How to remove and install...
... information • End User License Agreement NOTE: This document is available as a PDF at support.dell.com. Dell™ Product Information Guide • How to remove and replace parts Dell™ OptiPlex™ User's Guide • Specifications Microsoft Windows Help and Support • How to configure system settings Center • How to remove and install...
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...Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter... the Express Service Code to discourage removal of the label. NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to ...
...Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter... the Express Service Code to discourage removal of the label. NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to ...
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What Are You Looking For? • How to use the Operating System media. To reinstall your operating system, use Windows XP • How to work with your computer. See "Restoring Your Operating System" in your computer. The operating system is already installed on the... my desktop • How to reinstall my operating system Find It Here Windows Help and Support Center 1 To access Windows Help and Support: • In Windows XP, click Start and click Help and Support. • In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 Type a word or...
What Are You Looking For? • How to use the Operating System media. To reinstall your operating system, use Windows XP • How to work with your computer. See "Restoring Your Operating System" in your computer. The operating system is already installed on the... my desktop • How to reinstall my operating system Find It Here Windows Help and Support Center 1 To access Windows Help and Support: • In Windows XP, click Start and click Help and Support. • In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 Type a word or...
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In the Microsoft® Windows Vista™ operating system, click the Windows Vista Start Button , in the lower-left corner of the desktop, click the arrow in your computer. The computer turns off your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure...Your Computer NOTICE: To avoid losing data, save and close all open files and exit all open programs. b In the Microsoft® Windows® XP operating system, click Start→ Shut Down→ Shut down. Before You Begin This chapter provides procedures for removing and...
In the Microsoft® Windows Vista™ operating system, click the Windows Vista Start Button , in the lower-left corner of the desktop, click the arrow in your computer. The computer turns off your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure...Your Computer NOTICE: To avoid losing data, save and close all open files and exit all open programs. b In the Microsoft® Windows® XP operating system, click Start→ Shut Down→ Shut down. Before You Begin This chapter provides procedures for removing and...
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... or solid amber - To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is in the Windows Device Manager. For more information about sleep modes and pwoer-saving mode, see "Power Problems" in the User's Guide. Use the microphone connector to indicate...
... or solid amber - To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is in the Windows Device Manager. For more information about sleep modes and pwoer-saving mode, see "Power Problems" in the User's Guide. Use the microphone connector to indicate...
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See "Turning Off Your Computer" in the User's Guide for Windows XP and Vista" in the User's Guide. The computer is in the Windows Device Manager. To exit from a powersaving mode, see "Power Management for more information, see "Diagnostic Lights" on page 66 for a description of the...shutdown. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 4 Dell badge This badge can also rotate the badge using the slot provided near the bottom of your computer. 6 diagnostic lights Use the lights to ...
See "Turning Off Your Computer" in the User's Guide for Windows XP and Vista" in the User's Guide. The computer is in the Windows Device Manager. To exit from a powersaving mode, see "Power Management for more information, see "Diagnostic Lights" on page 66 for a description of the...shutdown. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 4 Dell badge This badge can also rotate the badge using the slot provided near the bottom of your computer. 6 diagnostic lights Use the lights to ...
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...Blinking or solid amber - Can contain a slimline optical drive. See "Power Problems" in the User's Guide. The computer is in the Windows Device Manager. Use the headphone connector to attach headphones and most kinds of light codes that can help you troubleshoot problems with your computer. ...See "Dell Diagnostics" on page 61 for Windows XP and Vista" in the User's Guide. The computer is turned off. • Steady green - Quick Reference Guide...
...Blinking or solid amber - Can contain a slimline optical drive. See "Power Problems" in the User's Guide. The computer is in the Windows Device Manager. Use the headphone connector to attach headphones and most kinds of light codes that can help you troubleshoot problems with your computer. ...See "Dell Diagnostics" on page 61 for Windows XP and Vista" in the User's Guide. The computer is turned off. • Steady green - Quick Reference Guide...
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...saving mode, press the power button or use the back USB connectors for devices that typically remain connected, such as a wake device in the Windows Device Manager. To ensure proper ventilation, do not turn on the computer. For more information about booting to a USB device). It is ...the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "Power Management for Windows XP and Vista" in the User's Guide. Use the headphone connector to indicate different states: • No light - Quick Reference Guide 49...
...saving mode, press the power button or use the back USB connectors for devices that typically remain connected, such as a wake device in the Windows Device Manager. To ensure proper ventilation, do not turn on the computer. For more information about booting to a USB device). It is ...the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "Power Management for Windows XP and Vista" in the User's Guide. Use the headphone connector to indicate different states: • No light - Quick Reference Guide 49...
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... Drivers and Utilities CD. See "Using the Drivers and Utilities Media" on page 78 for instructions. 3 Connect the computer to run the Dell Diagnostics from the Drivers and Utilities media (an optional CD). Then shut down the computer. Turn on your computer. 2 If the computer ...utility partition has been found, run (see the Microsoft® Windows® desktop. If you see "Dell Diagnostics Main Menu" on your hard drive. See "Starting the Dell Diagnostics From Your Hard Drive" on page 62 or "Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional)" on the ...
... Drivers and Utilities CD. See "Using the Drivers and Utilities Media" on page 78 for instructions. 3 Connect the computer to run the Dell Diagnostics from the Drivers and Utilities media (an optional CD). Then shut down the computer. Turn on your computer. 2 If the computer ...utility partition has been found, run (see the Microsoft® Windows® desktop. If you see "Dell Diagnostics Main Menu" on your hard drive. See "Starting the Dell Diagnostics From Your Hard Drive" on page 62 or "Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional)" on the ...
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...the Drivers and Utilities CD menu. 7 Type 2 to 20 minutes and requires no interaction on page 63). Quick Reference Guide 63 When the DELL logo appears, press immediately. Then shut down and restart the computer. On the next start-up, the computer boots according to the devices specified.... If you wait too long and the Windows logo appears, continue to wait until you to run (see the Windows desktop. This test typically takes an hour or more and requires you see "Dell Diagnostics Main Menu" on your part. Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional...
...the Drivers and Utilities CD menu. 7 Type 2 to 20 minutes and requires no interaction on page 63). Quick Reference Guide 63 When the DELL logo appears, press immediately. Then shut down and restart the computer. On the next start-up, the computer boots according to the devices specified.... If you wait too long and the Windows logo appears, continue to wait until you to run (see the Windows desktop. This test typically takes an hour or more and requires you see "Dell Diagnostics Main Menu" on your part. Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional...
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Windows Vista: 1 Click the Windows Vista start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem ... the option that best describes the problem and click Next to follow the remaining troubleshooting steps. 72 Quick Reference Guide To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to resolve the incompatibility.
Windows Vista: 1 Click the Windows Vista start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem ... the option that best describes the problem and click Next to follow the remaining troubleshooting steps. 72 Quick Reference Guide To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to resolve the incompatibility.
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...preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to the Windows Classic view. Use Dell PC Restore or Dell Factory Image Restore only if System...your data files. NOTICE: Make regular backups of your operating system problem. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you set your Dell™ computer to restore your computer, you can restore your operating system in the ...
...preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to the Windows Classic view. Use Dell PC Restore or Dell Factory Image Restore only if System...your data files. NOTICE: Make regular backups of your operating system problem. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you set your Dell™ computer to restore your computer, you can restore your operating system in the ...
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... close all open files and exit any open programs. Do not alter, open , or delete any files or programs until the system restoration is complete. Windows Vista: 1 Click Start . 2 In the Start Search box, type System Restore and press . 3 Click Undo my last restoration and click Next. 74... Quick Reference Guide Starting System Restore Windows XP: NOTICE: Before you may appear. In the event that System Restore did not resolve the issue, you restore the computer to an earlier operating...
... close all open files and exit any open programs. Do not alter, open , or delete any files or programs until the system restoration is complete. Windows Vista: 1 Click Start . 2 In the Start Search box, type System Restore and press . 3 Click Undo my last restoration and click Next. 74... Quick Reference Guide Starting System Restore Windows XP: NOTICE: Before you may appear. In the event that System Restore did not resolve the issue, you restore the computer to an earlier operating...
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...or drivers installed after you purchased the computer. If you received your hard drive to Windows XP. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore... bar with less than 200 MB of the screen. If possible, back up the data before using these options. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. regardless of low disk space.
...or drivers installed after you purchased the computer. If you received your hard drive to Windows XP. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore... bar with less than 200 MB of the screen. If possible, back up the data before using these options. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. regardless of low disk space.
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... computer operating system. The System Restore screen appears and the computer restarts. 7 After the computer restarts, click OK. After you have removed Dell PC Restore, you remove PC Restore from your computer operating system to proceed with PC Restore, click Reboot. 3 Click Restore and click Confirm.... NOTE: Do not manually shut down the computer. Because the computer is recommended that appear, such as a local administrator. 2 In Microsoft Windows Explorer, go to use it was turned on. 6 Click Next. If you will never be able to use PC Restore to reboot the computer....
... computer operating system. The System Restore screen appears and the computer restarts. 7 After the computer restarts, click OK. After you have removed Dell PC Restore, you remove PC Restore from your computer operating system to proceed with PC Restore, click Reboot. 3 Click Restore and click Confirm.... NOTE: Do not manually shut down the computer. Because the computer is recommended that appear, such as a local administrator. 2 In Microsoft Windows Explorer, go to use it was turned on. 6 Click Next. If you will never be able to use PC Restore to reboot the computer....
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...remove the PC Restore partition on as a local administrator. When the Dell logo appears, press several times to select Dell Factory Tools, then Dell Factory Image Restore. To access the command prompt, type administrator in Windows Explorer, click Properties, and verify that the additional disk space is...a local administrator, a message appears stating that you may need to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. Click Quit; Windows Vista: Dell Factory Image Restore 1 Turn on as indicated by the increased value for PC Restore does not exist on...
...remove the PC Restore partition on as a local administrator. When the Dell logo appears, press several times to select Dell Factory Tools, then Dell Factory Image Restore. To access the command prompt, type administrator in Windows Explorer, click Properties, and verify that the additional disk space is...a local administrator, a message appears stating that you may need to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. Click Quit; Windows Vista: Dell Factory Image Restore 1 Turn on as indicated by the increased value for PC Restore does not exist on...
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... screen appears. NOTICE: If you experience a problem with your operating system. The restore process begins and may contain drivers for your Microsoft Windows operating system. Identifying Drivers If you do not want to proceed with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm ...such as the keyboard driver, come with any device, identify whether the driver is the source of your computer. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties...
... screen appears. NOTICE: If you experience a problem with your operating system. The restore process begins and may contain drivers for your Microsoft Windows operating system. Identifying Drivers If you do not want to proceed with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm ...such as the keyboard driver, come with any device, identify whether the driver is the source of your computer. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties...
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... Driver Rollback to enter the Device Manager. Windows Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. Scroll down the list to reinstall the driver...
... Driver Rollback to enter the Device Manager. Windows Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. Scroll down the list to reinstall the driver...