Dell Technology Guide
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... subject to change without the written permission of Intel Corporation in trademarks and trade names other countries.; Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Intel and iAMT are either the entities claiming the marks and names or their products. Other...
... subject to change without the written permission of Intel Corporation in trademarks and trade names other countries.; Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Intel and iAMT are either the entities claiming the marks and names or their products. Other...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
Dell Technology Guide
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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Windows® XP User's Guides To view the user's guides available on your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Task options) to view your computer information and to view your computer through the Control Panel (see "Control ... Pick a Topic options). Finding Information 25 Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer information.
Windows® XP User's Guides To view the user's guides available on your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Task options) to view your computer information and to view your computer through the Control Panel (see "Control ... Pick a Topic options). Finding Information 25 Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer information.
Dell Technology Guide
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... the Show the touch pointer when I'm interacting with items on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... the Show the touch pointer when I'm interacting with items on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
Dell Technology Guide
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... the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of a Device Problem" on most laptop computers is the Source of numbers grouped together like those on an adding machine (The numeric keypad on page 79. Keyboard Your ...
... the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of a Device Problem" on most laptop computers is the Source of numbers grouped together like those on an adding machine (The numeric keypad on page 79. Keyboard Your ...
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...• Connect or install a new device. You may need to reinstall or update the driver. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the device ... the device name, you may need to install drivers if you installed the new driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue....
...• Connect or install a new device. You may need to reinstall or update the driver. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the device ... the device name, you may need to install drivers if you installed the new driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue....
Dell Technology Guide
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...for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. If the drive is defective. • Insert a bootable disc and restart the computer. See "Windows Hardware ...the appropriate driver appears, click the name of the procedures in this section, follow the safety instructions that came with your computer. Drive Problems CAUTION: Before you begin any of the driver→ OK→ Next. 9 Click Finish and restart your computer. CLEAN THE DRIVE...
...for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. If the drive is defective. • Insert a bootable disc and restart the computer. See "Windows Hardware ...the appropriate driver appears, click the name of the procedures in this section, follow the safety instructions that came with your computer. Drive Problems CAUTION: Before you begin any of the driver→ OK→ Next. 9 Click Finish and restart your computer. CLEAN THE DRIVE...
Dell Technology Guide
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... system from starting. A hot hard drive may cause noise, which does not indicate a defect in all DVD drives. Optical Drive Problems NOTE: High-speed optical drive vibration is partially ejected. 3 Gently pull out the tray until it on page 281. See the ... the media. Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - See "Running the Dell Diagnostics" on . The drive tray cannot eject (for your CD, DVD, or BD software. The drive makes a scraping or grinding sound • Ensure that the...
... system from starting. A hot hard drive may cause noise, which does not indicate a defect in all DVD drives. Optical Drive Problems NOTE: High-speed optical drive vibration is partially ejected. 3 Gently pull out the tray until it on page 281. See the ... the media. Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - See "Running the Dell Diagnostics" on . The drive tray cannot eject (for your CD, DVD, or BD software. The drive makes a scraping or grinding sound • Ensure that the...
Dell Technology Guide
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2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer
2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer
Dell Technology Guide
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... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically. Applications tab program not responding End Task button If a program on your computer stops responding or appears frozen, Windows will be...
... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically. Applications tab program not responding End Task button If a program on your computer stops responding or appears frozen, Windows will be...
Dell Technology Guide
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...Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 143. Starting Your Computer in a limited state. If an existing problem does not reappear when you start in Safe Mode if you may want to start your computer. The error reporting dialog box will be ...lost. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. NOTE: Unsaved data associated with a frozen blue screen. The words "Safe Mode" appear in the corners of the display to identify which...
...Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 143. Starting Your Computer in a limited state. If an existing problem does not reappear when you start in Safe Mode if you may want to start your computer. The error reporting dialog box will be ...lost. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. NOTE: Unsaved data associated with a frozen blue screen. The words "Safe Mode" appear in the corners of the display to identify which...
Dell Technology Guide
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. By deleting a program from your computer any way other than by using the Add or Remove Programs utility, you...
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. By deleting a program from your computer any way other than by using the Add or Remove Programs utility, you...
Dell Technology Guide
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... in an optical drive, and follow the instructions that shipped with water. Do not use compressed air to clean the lens in the Dell™ safety information that come with the playback quality of your computer, wipe the computer, keyboard, and plastic portion of the options provided... computer's operating system to drip inside the computer or keyboard. Turn off and unplug the computer from the electrical outlet. If you notice problems, such as an overview of the monitor with a soft cloth dampened with your computer. Never touch the lens in the drive. FOR MORE...
... in an optical drive, and follow the instructions that shipped with water. Do not use compressed air to clean the lens in the Dell™ safety information that come with the playback quality of your computer, wipe the computer, keyboard, and plastic portion of the options provided... computer's operating system to drip inside the computer or keyboard. Turn off and unplug the computer from the electrical outlet. If you notice problems, such as an overview of the monitor with a soft cloth dampened with your computer. Never touch the lens in the drive. FOR MORE...
Dell Technology Guide
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... as Event Viewer and System Information. advanced system tool to view security, application, and system events to manage and update system security for errors or problem areas. advanced security tool to check for passwords, local policies, local key policies, software restrictions, and IP security policies. 128 Maintenance Tasks (Enhance Performance and...
... as Event Viewer and System Information. advanced system tool to view security, application, and system events to manage and update system security for errors or problem areas. advanced security tool to check for passwords, local policies, local key policies, software restrictions, and IP security policies. 128 Maintenance Tasks (Enhance Performance and...
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...computer includes components compatible with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more about ESA, see nvidia.com/object/nvidia_esa.html. Maintenance Tasks (Enhance Performance and...acoustic and operating characteristics. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for real-time monitoring and control of the NVIDIA Control ...
...computer includes components compatible with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more about ESA, see nvidia.com/object/nvidia_esa.html. Maintenance Tasks (Enhance Performance and...acoustic and operating characteristics. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for real-time monitoring and control of the NVIDIA Control ...