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...Not Responding 2-12 Restart a Computer That Is Not Responding 2-12 Resolve Audio Problems 2-13 Resolve CD-ROM or DVD-ROM Drive Problems 2-13 Resolve Diskette Drive Problems 2-13 Resolve Display Problems 2-14 Resolve External Monitor Problems 2-14 Resolve External Keyboard Problems 2-15... 3-1 Installing the Windows 98 Operating System 3-1 Recreating the Hibernate (Save-to-Disk Suspend) File (Windows 98 3-2 Boot Your Computer With the System Software CD 3-2 Delete the Hibernate File 3-3 Create the Hibernate File 3-4 Enable Hibernate Support 3-4 View the Hibernate File Information ...
...Not Responding 2-12 Restart a Computer That Is Not Responding 2-12 Resolve Audio Problems 2-13 Resolve CD-ROM or DVD-ROM Drive Problems 2-13 Resolve Diskette Drive Problems 2-13 Resolve Display Problems 2-14 Resolve External Monitor Problems 2-14 Resolve External Keyboard Problems 2-15... 3-1 Installing the Windows 98 Operating System 3-1 Recreating the Hibernate (Save-to-Disk Suspend) File (Windows 98 3-2 Boot Your Computer With the System Software CD 3-2 Delete the Hibernate File 3-3 Create the Hibernate File 3-4 Enable Hibernate Support 3-4 View the Hibernate File Information ...
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... Setting and Changing the DVD-ROM Drive Region Code 3-15 Install the Intel SpeedStep Utility (Windows 2000) (Optional 3-15 Install the System Help From the System Software CD 3-16 Download the System Help From the Dell Support Web Site 3-17 Updating Drivers...4-3 Technical Support Service 4-3 Problems With Your Order 4-3 Product Information 4-4 Returning Items for Warranty Repair or Credit 4-4 Before You Call 4-5 Dell Contact Numbers 4-7 Technical Specifications A-1 Using the System Setup Program B-1 Accessing the System Setup Program B-1 Navigating Through the System Setup Program ...
... Setting and Changing the DVD-ROM Drive Region Code 3-15 Install the Intel SpeedStep Utility (Windows 2000) (Optional 3-15 Install the System Help From the System Software CD 3-16 Download the System Help From the Dell Support Web Site 3-17 Updating Drivers...4-3 Technical Support Service 4-3 Problems With Your Order 4-3 Product Information 4-4 Returning Items for Warranty Repair or Credit 4-4 Before You Call 4-5 Dell Contact Numbers 4-7 Technical Specifications A-1 Using the System Setup Program B-1 Accessing the System Setup Program B-1 Navigating Through the System Setup Program ...
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... computer. 2. Press the right-arrow key to AC power using the AC adapter. Press when you use the Dell Diagnostics as long as the following boot sequence: • Floppy • Internal Hard Drive • CD ROM/DVD 2-4 Dell Inspiron 5000 Reference and Troubleshooting Guide When the computer runs on a battery in MS-DOS® mode. These...
... computer. 2. Press the right-arrow key to AC power using the AC adapter. Press when you use the Dell Diagnostics as long as the following boot sequence: • Floppy • Internal Hard Drive • CD ROM/DVD 2-4 Dell Inspiron 5000 Reference and Troubleshooting Guide When the computer runs on a battery in MS-DOS® mode. These...
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...Exit to the original configuration: • Floppy • Internal Hard Drive • CD ROM/DVD See "Start the Dell Diagnostics" found earlier in the Dell Diagnostics. Remove the System Software CD from the CD-ROM or DVD-ROM drive module. 4. See Appendix B, "Using the System Setup Program," for.... Press until the computer turns off. 5. When X:\DIAGS appears on using the system setup program. NOTE: Before you return the boot sequence back to MS-DOS and then press . 3. Troubleshooting Procedures Before performing any of the procedures in this section, see Figure ...
...Exit to the original configuration: • Floppy • Internal Hard Drive • CD ROM/DVD See "Start the Dell Diagnostics" found earlier in the Dell Diagnostics. Remove the System Software CD from the CD-ROM or DVD-ROM drive module. 4. See Appendix B, "Using the System Setup Program," for.... Press until the computer turns off. 5. When X:\DIAGS appears on using the system setup program. NOTE: Before you return the boot sequence back to MS-DOS and then press . 3. Troubleshooting Procedures Before performing any of the procedures in this section, see Figure ...
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... the peripherals to an electrical outlet. 18. Press twice. Replace the hard-disk drive and screw. 14. Select CD ROM/DVD and press . If you cannot identify the damaged components, call Dell for technical assistance. Turn off any open application programs, and shut down the computer...modules. Connect the computer and peripherals to the computer. 17. For instructions, refer to "Installing an Internal Hard-Disk Drive" in Chapter 1. The Boot Menu appears. 20. Save and close any open files, exit any attached peripherals and disconnect them from the electrical ...
... the peripherals to an electrical outlet. 18. Press twice. Replace the hard-disk drive and screw. 14. Select CD ROM/DVD and press . If you cannot identify the damaged components, call Dell for technical assistance. Turn off any open application programs, and shut down the computer...modules. Connect the computer and peripherals to the computer. 17. For instructions, refer to "Installing an Internal Hard-Disk Drive" in Chapter 1. The Boot Menu appears. 20. Save and close any open files, exit any attached peripherals and disconnect them from the electrical ...
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...on the hard-disk drive, may run during the boot process. The Dell Diagnostics loads automatically. 19. See Chapter 4, "Getting Help," for technical assistance. Press . Restart a Computer That Is Not Responding 1. Windows loads and runs after the scan completes. 2-12 Dell Inspiron 5000 Reference and ... program that the PC Cards are properly seated in Chapter 1. 9. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 17. Ensure that no longer responds. 3. Replace the hard-disk drive. 12. Turn on the computer, press the power button. Recover From a Program That ...
...on the hard-disk drive, may run during the boot process. The Dell Diagnostics loads automatically. 19. See Chapter 4, "Getting Help," for technical assistance. Press . Restart a Computer That Is Not Responding 1. Windows loads and runs after the scan completes. 2-12 Dell Inspiron 5000 Reference and ... program that the PC Cards are properly seated in Chapter 1. 9. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 17. Ensure that no longer responds. 3. Replace the hard-disk drive. 12. Turn on the computer, press the power button. Recover From a Program That ...
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... cleaning kit. • Clean the drive using a commercially available cleaning kit. • Restart the computer. Resolve Diskette Drive Problems • Ensure that the drive is not write-protected if you still have a CD-ROM or DVD-ROM drive problem, call Dell for technical assistance. If the new ... test as described in the manufacturing of the common boot sector viruses cause the CD-ROM or DVD-ROM drive to Both. • Run the IDE Devices tests as described in "Running the Dell Diagnostics" found earlier in the drive. See Chapter 4, "Getting Help," for instructions. ...
... cleaning kit. • Clean the drive using a commercially available cleaning kit. • Restart the computer. Resolve Diskette Drive Problems • Ensure that the drive is not write-protected if you still have a CD-ROM or DVD-ROM drive problem, call Dell for technical assistance. If the new ... test as described in the manufacturing of the common boot sector viruses cause the CD-ROM or DVD-ROM drive to Both. • Run the IDE Devices tests as described in "Running the Dell Diagnostics" found earlier in the drive. See Chapter 4, "Getting Help," for instructions. ...
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... 3 Installing System Software This chapter explains how to create a start-up diskette, remove the Microsoft Boot Disk Windows 98 Series diskette, and click Next>. support.dell.com Installing System Software 3-1 Follow the instructions on the screen to exit ScanDisk. 6. When the Microsoft... Windows 98 Startup menu appears, insert the Microsoft Windows 98 CD into the diskette drive. 2. Select Start Windows 98 Setup from CD-ROM and press ...
... 3 Installing System Software This chapter explains how to create a start-up diskette, remove the Microsoft Boot Disk Windows 98 Series diskette, and click Next>. support.dell.com Installing System Software 3-1 Follow the instructions on the screen to exit ScanDisk. 6. When the Microsoft... Windows 98 Startup menu appears, insert the Microsoft Windows 98 CD into the diskette drive. 2. Select Start Windows 98 Setup from CD-ROM and press ...
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..., exit any of the following boot sequence: • Floppy • CD ROM/DVD • Internal Hard Drive 7. Press when you recreate the file. Select the following actions: • Delete the hibernate file • Install a new hard-disk drive • Reformat your changes and exit the system setup program. 3-2 Dell Inspiron 5000 Reference and Troubleshooting Guide For...
..., exit any of the following boot sequence: • Floppy • CD ROM/DVD • Internal Hard Drive 7. Press when you recreate the file. Select the following actions: • Delete the hibernate file • Install a new hard-disk drive • Reformat your changes and exit the system setup program. 3-2 Dell Inspiron 5000 Reference and Troubleshooting Guide For...
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....dell.com Installing System Software 3-3 Fully Test All Devices Quickly Test All Devices Select Devices to Test Exit to the following steps: 1. For instructions on your computer from the CD-ROM or DVD-ROM drive with the System Software CD in the next section, "Create the Hibernate File." Boot your...key to select Exit to MS-DOS and then press . 2. At the R:\DIAGS prompt, type cd\ and press . 3. Complete steps 2 through 6 in the CD-ROM or DVD-ROM drive. At the R:\ prompt, type cd\UTILITY and press . 4. When the Setup Confirmation screen appears, press to confirm that you want ...
....dell.com Installing System Software 3-3 Fully Test All Devices Quickly Test All Devices Select Devices to Test Exit to the following steps: 1. For instructions on your computer from the CD-ROM or DVD-ROM drive with the System Software CD in the next section, "Create the Hibernate File." Boot your...key to select Exit to MS-DOS and then press . 2. At the R:\DIAGS prompt, type cd\ and press . 3. Complete steps 2 through 6 in the CD-ROM or DVD-ROM drive. At the R:\ prompt, type cd\UTILITY and press . 4. When the Setup Confirmation screen appears, press to confirm that you want ...
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Windows automatically starts and runs. Click the Hibernate tab. 4. Click OK to MS-DOS from the CD-ROM or DVD-ROM drive. Create the Hibernate File 1. At the R:\WIN98\UTILITY prompt, type phdisk /info and press . The utility calculates the ...phdisk and /info. 3-4 Dell Inspiron 5000 Reference and Troubleshooting Guide Enable Hibernate Support 1. Type phdisk /create /file and press . 6. Follow the instructions on your computer, plus the amount of system memory in your computer, plus 2 MB to handle additional system requirements. 7. Boot your screen to Settings, and...
Windows automatically starts and runs. Click the Hibernate tab. 4. Click OK to MS-DOS from the CD-ROM or DVD-ROM drive. Create the Hibernate File 1. At the R:\WIN98\UTILITY prompt, type phdisk /info and press . The utility calculates the ...phdisk and /info. 3-4 Dell Inspiron 5000 Reference and Troubleshooting Guide Enable Hibernate Support 1. Type phdisk /create /file and press . 6. Follow the instructions on your computer, plus the amount of system memory in your computer, plus 2 MB to handle additional system requirements. 7. Boot your screen to Settings, and...
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... System Software CD • Dell Inspiron 5000 Software DVD Decoder CD • Microsoft Windows 98 Second Edition CD • Microsoft Boot Disk Windows 98 Series diskette NOTES: Verify that the computer does not boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before the ...the media bay of these drivers, visit the Dell support Web site at http://support.dell.com. In the Run dialog box, type x:\win98\audio\setup.exe, where x is set to boot from the CD. The drivers on the hard-disk drive before you install any open application programs. ...
... System Software CD • Dell Inspiron 5000 Software DVD Decoder CD • Microsoft Windows 98 Second Edition CD • Microsoft Boot Disk Windows 98 Series diskette NOTES: Verify that the computer does not boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before the ...the media bay of these drivers, visit the Dell support Web site at http://support.dell.com. In the Run dialog box, type x:\win98\audio\setup.exe, where x is set to boot from the CD. The drivers on the hard-disk drive before you install any open application programs. ...
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If it is not, contact the software manufacturer for the hardware is installed, and the installation is set to boot from the CD. Click the Start button, and then click Run. 4. NOTES: If the computer is complete. Install the Touch Pad Driver (Windows 98) The ... click Run. 4. After the computer restarts, you are prompted to determine if the driver is the CD-ROM or DVD-ROM drive letter. 3-6 Dell Inspiron 5000 Reference and Troubleshooting Guide The CD-ROM or DVD-ROM drive letter is selected, and then click Finish. Install the Video Driver (Windows 98) The video driver ...
If it is not, contact the software manufacturer for the hardware is installed, and the installation is set to boot from the CD. Click the Start button, and then click Run. 4. NOTES: If the computer is complete. Install the Touch Pad Driver (Windows 98) The ... click Run. 4. After the computer restarts, you are prompted to determine if the driver is the CD-ROM or DVD-ROM drive letter. 3-6 Dell Inspiron 5000 Reference and Troubleshooting Guide The CD-ROM or DVD-ROM drive letter is selected, and then click Finish. Install the Video Driver (Windows 98) The video driver ...
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.... 2. Install Softex BayManager (Windows 98) Softex BayManager is a utility that the Yes, I want to boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before you do no want this message the next time Windows starts. At the Setup Complete window, be... sure that makes it possible to Settings, and click Control Panel. 3. Then click Close. Click OK. 6. support.dell.com ...
.... 2. Install Softex BayManager (Windows 98) Softex BayManager is a utility that the Yes, I want to boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before you do no want this message the next time Windows starts. At the Setup Complete window, be... sure that makes it possible to Settings, and click Control Panel. 3. Then click Close. Click OK. 6. support.dell.com ...
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...close any open files, and exit any open application programs. 2. The CD-ROM or DVD-ROM drive letter is usually D. 4. Click OK. 6. At the Setup Complete window, ensure that the computer does not boot from the CD. In the Welcome window, click Next>. 6. The New Hardware Found ...the computer is set to boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before the computer restarts so that the Yes, I want to install the driver: 1. For information on the System Software CD is complete. 3-8 Dell Inspiron 5000 Reference and Troubleshooting Guide ...
...close any open files, and exit any open application programs. 2. The CD-ROM or DVD-ROM drive letter is usually D. 4. Click OK. 6. At the Setup Complete window, ensure that the computer does not boot from the CD. In the Welcome window, click Next>. 6. The New Hardware Found ...the computer is set to boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before the computer restarts so that the Yes, I want to install the driver: 1. For information on the System Software CD is complete. 3-8 Dell Inspiron 5000 Reference and Troubleshooting Guide ...
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...drivers are installed, and the installation is the CD-ROM or DVD-ROM drive. Install the Video Driver (Windows 2000) The video driver controls video resolution and the color palette. NOTE: If you can change the video resolution. 3-12 Dell Inspiron 5000 Reference and Troubleshooting Guide In the Run ... application program to determine if the driver is set to boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before the computer restarts so that the computer does not boot from the CD. NOTE: If the computer is provided. English, and ...
...drivers are installed, and the installation is the CD-ROM or DVD-ROM drive. Install the Video Driver (Windows 2000) The video driver controls video resolution and the color palette. NOTE: If you can change the video resolution. 3-12 Dell Inspiron 5000 Reference and Troubleshooting Guide In the Run ... application program to determine if the driver is set to boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before the computer restarts so that the computer does not boot from the CD. NOTE: If the computer is provided. English, and ...
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... then click Finish. The Information about your hard-disk drive. 10. Then click Close. The WinZip Self-Extractor window appears. NOTICE: Do not install the Japanese-language driver on changing the boot sequence, refer to select a directory, Dell recommends using a Japanese-language version of Windows, type ... application programs. 2. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 3. If you start the computer, uncheck the box that the computer does not boot from the CD. The CD-ROM or DVD-ROM drive letter is the CD-ROM or DVD-ROM drive letter. Click Unzip. 6. Click OK....
... then click Finish. The Information about your hard-disk drive. 10. Then click Close. The WinZip Self-Extractor window appears. NOTICE: Do not install the Japanese-language driver on changing the boot sequence, refer to select a directory, Dell recommends using a Japanese-language version of Windows, type ... application programs. 2. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 3. If you start the computer, uncheck the box that the computer does not boot from the CD. The CD-ROM or DVD-ROM drive letter is the CD-ROM or DVD-ROM drive letter. Click Unzip. 6. Click OK....
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... Start, and then click Run. 8. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 2. Click Copy Here. 3-16 Dell Inspiron 5000 Reference and Troubleshooting Guide At the Setup Complete window, be sure that the computer does not boot from the System Software CD, perform the following section, "Download the System Help From the...
... Start, and then click Run. 8. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 2. Click Copy Here. 3-16 Dell Inspiron 5000 Reference and Troubleshooting Guide At the Setup Complete window, be sure that the computer does not boot from the System Software CD, perform the following section, "Download the System Help From the...
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Boot Menu To see information about a specific item, highlight the item and refer to the Item Specific Help area on the screen. Boot Menu support.dell.com Using the System Setup Program B-7 Main PhoenixBIOS Setup Utility System Devices Security Power Boot Exit Floppy Internal Hard Drive CD ROM/DVD Item Specific Help F1 Help ESC Exit ↑↓ Select Item ↔ Select Menu F5/F6 Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit Figure B-5.
Boot Menu To see information about a specific item, highlight the item and refer to the Item Specific Help area on the screen. Boot Menu support.dell.com Using the System Setup Program B-7 Main PhoenixBIOS Setup Utility System Devices Security Power Boot Exit Floppy Internal Hard Drive CD ROM/DVD Item Specific Help F1 Help ESC Exit ↑↓ Select Item ↔ Select Menu F5/F6 Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit Figure B-5.
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Index A assistance technical, 4-1 audio driver (Windows 2000), 3-11 driver (Windows 98), 3-5 troubleshooting, 2-13 AutoTech service, 4-2 C call-waiting disabling, 2-18 CD-ROM drive troubleshooting, 2-13 computer traveling with, v D damaged computer testing, 2-11 Dell contact numbers, 4-9 Dell Diagnostics about, 2-3 boot device sequence, 2-4 Diagnostics Menu, 2-5, 3-3 exit, 2-9 Help menu, 2-8 main screen, 2-6 starting, 2-4 system configuration, 2-7 Diagnostics Checklist, 4-6 dial tone irregular, 2-18...
Index A assistance technical, 4-1 audio driver (Windows 2000), 3-11 driver (Windows 98), 3-5 troubleshooting, 2-13 AutoTech service, 4-2 C call-waiting disabling, 2-18 CD-ROM drive troubleshooting, 2-13 computer traveling with, v D damaged computer testing, 2-11 Dell contact numbers, 4-9 Dell Diagnostics about, 2-3 boot device sequence, 2-4 Diagnostics Menu, 2-5, 3-3 exit, 2-9 Help menu, 2-8 main screen, 2-6 starting, 2-4 system configuration, 2-7 Diagnostics Checklist, 4-6 dial tone irregular, 2-18...