Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Technology Guide
Page 64
... be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens ...manufacturer's guide for your finger to press and hold the taskbar. 2 Point to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) FOR MORE INFORMATION: To learn more information. Turning the Touch Pointer On or Off From the Taskbar 1 Use your mouse when...
... be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens ...manufacturer's guide for your finger to press and hold the taskbar. 2 Point to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) FOR MORE INFORMATION: To learn more information. Turning the Touch Pointer On or Off From the Taskbar 1 Use your mouse when...
Dell Technology Guide
Page 65
...Driver is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 For more information on System Restore see "Using Microsoft® Windows® System Restore" on page 79. You may have problems with the pointing device, check the software driver for moving ... key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. Keyboard Your keyboard provides different sets of keys to perform different sets of a Device Problem" on page 265 HINT: If you still have to reinstall the driver.
...Driver is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 For more information on System Restore see "Using Microsoft® Windows® System Restore" on page 79. You may have problems with the pointing device, check the software driver for moving ... key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. Keyboard Your keyboard provides different sets of keys to perform different sets of a Device Problem" on page 265 HINT: If you still have to reinstall the driver.
Dell Technology Guide
Page 126
Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with water. Turn off and unplug the computer from the electrical outlet. Do not use compressed air to clean the ..., wipe the computer, keyboard, and plastic portion of the options provided. Never touch the lens in an optical drive, and follow the instructions that shipped with the playback quality of your computer, see Windows Help and Support: click Start or → Help and Support. If you notice problems, such as an overview...
Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with water. Turn off and unplug the computer from the electrical outlet. Do not use compressed air to clean the ..., wipe the computer, keyboard, and plastic portion of the options provided. Never touch the lens in an optical drive, and follow the instructions that shipped with the playback quality of your computer, see Windows Help and Support: click Start or → Help and Support. If you notice problems, such as an overview...
Dell Technology Guide
Page 272
... System Messages list or in a certain sequence to indicate status and problems. See your Service Manual for information about power lights. Keyboard status lights indicate status and any problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid...
... System Messages list or in a certain sequence to indicate status and problems. See your Service Manual for information about power lights. Keyboard status lights indicate status and any problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid...
Dell Technology Guide
Page 274
...same electrical outlet Diagnostic Lights for your computer). • If the power light is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. - When the computer starts normally, the lights flash, and then turn off. Ensure ... system board (see the documentation shipped with numbers on the front panel. - Power, keyboard, and mouse extension cables - Multiple power strips connected to help identify the problem. 274 Troubleshooting Replace power protection devices, power strips, and power extension cables with similar ...
...same electrical outlet Diagnostic Lights for your computer). • If the power light is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. - When the computer starts normally, the lights flash, and then turn off. Ensure ... system board (see the documentation shipped with numbers on the front panel. - Power, keyboard, and mouse extension cables - Multiple power strips connected to help identify the problem. 274 Troubleshooting Replace power protection devices, power strips, and power extension cables with similar ...
Dell Technology Guide
Page 275
...fan failure. H A R D - FOR MORE INFORMATION: To learn more details. During normal operation, the keyboard status lights display the current status of the lights to help identify the problem. If the computer malfunctions, you received is not listed in the table, see the Service Manual for your ...computer or see "Contacting Dell" on the Dell Support website support.dell.com. Replace the CPU fan (see the Service Manual for more about the meaning of the various keyboard...
...fan failure. H A R D - FOR MORE INFORMATION: To learn more details. During normal operation, the keyboard status lights display the current status of the lights to help identify the problem. If the computer malfunctions, you received is not listed in the table, see the Service Manual for your ...computer or see "Contacting Dell" on the Dell Support website support.dell.com. Replace the CPU fan (see the Service Manual for more about the meaning of the various keyboard...
Dell Technology Guide
Page 276
... page 292). A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I O N - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. System Messages for External Keyboards" on page 337). I N V A L I D C O N F I G U R A T I O N I N F O R M A T I V E P R O B L E M . - ERROR 8602 - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. F L A S H P A R T W R I L U R E - Contact Dell (see "Keyboard Problems for Laptop Computers NOTE: If the message you received is...
... page 292). A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I O N - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. System Messages for External Keyboards" on page 337). I N V A L I D C O N F I G U R A T I O N I N F O R M A T I V E P R O B L E M . - ERROR 8602 - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. F L A S H P A R T W R I L U R E - Contact Dell (see "Keyboard Problems for Laptop Computers NOTE: If the message you received is...
Dell Technology Guide
Page 292
... 337). If your IEEE 1394 device is firmly connected to the computer, then try using the keyboard. IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is listed, Windows recognizes the device. Contact the IEEE 1394 device manufacturer. Straighten any...
... 337). If your IEEE 1394 device is firmly connected to the computer, then try using the keyboard. IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is listed, Windows recognizes the device. Contact the IEEE 1394 device manufacturer. Straighten any...
Dell Technology Guide
Page 294
... the operating system installed on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - See "Contacting Dell" on your keyboard or moving your computer. For additional safety best practices information, see if that the device drivers do not conflict with the program. • If... FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that resolves the problem. 294 Troubleshooting Windows XP The Program Compatibility Wizard configures a program so that it runs in this section, follow the safety...
... the operating system installed on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - See "Contacting Dell" on your keyboard or moving your computer. For additional safety best practices information, see if that the device drivers do not conflict with the program. • If... FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that resolves the problem. 294 Troubleshooting Windows XP The Program Compatibility Wizard configures a program so that it runs in this section, follow the safety...
Dell Technology Guide
Page 297
... another device, such as a lamp. • Ensure that the main power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices connected to the system board power connector (POWER2) (see the Service Manual for your...Service Manual for your computer). I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is set to match the AC power at your location (if applicable...
... another device, such as a lamp. • Ensure that the main power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices connected to the system board power connector (POWER2) (see the Service Manual for your...Service Manual for your computer). I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is set to match the AC power at your location (if applicable...
Dell Technology Guide
Page 302
...information, see the monitor's documentation. NOTICE: If your graphics card, go to support.dell.com. CHECK THE MONITOR POWER LIGHT - • If the power light is ...the monitor cable is connected to the correct graphics card (for troubleshooting purposes. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer.... graphics cards; For information about your computer came with another device, such as shown on the keyboard or move the mouse to Read CHECK THE MONITOR CABLE CONNECTION - • Ensure that the ...
...information, see the monitor's documentation. NOTICE: If your graphics card, go to support.dell.com. CHECK THE MONITOR POWER LIGHT - • If the power light is ...the monitor cable is connected to the correct graphics card (for troubleshooting purposes. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer.... graphics cards; For information about your computer came with another device, such as shown on the keyboard or move the mouse to Read CHECK THE MONITOR CABLE CONNECTION - • Ensure that the ...
Dell Technology Guide
Page 304
...is blue and the computer is not receiving power. - defective. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Power Lights CAUTION: Before you begin any of the computer... mode. The power button light located on . - Ensure that the computer turns on the keyboard, move the mouse, or press the power button to verify that the electrical outlet is in...a power strip, ensure that the power strip is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting NOTE: On certain systems the power light is green. • ...
...is blue and the computer is not receiving power. - defective. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Power Lights CAUTION: Before you begin any of the computer... mode. The power button light located on . - Ensure that the computer turns on the keyboard, move the mouse, or press the power button to verify that the electrical outlet is in...a power strip, ensure that the power strip is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting NOTE: On certain systems the power light is green. • ...
Dell Technology Guide
Page 349
...- ROM, unlike RAM, retains its vertical frequency). random-access memory - The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. resolution - Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are detected during POST,...Sometimes the processor is referred to as its contents after 349 RFI - processor - PS/2 - radio frequency interference - If no problems are more likely to have not yet been documented. A WfM (Wired for Management) standard that allows networked computers that cannot ...
...- ROM, unlike RAM, retains its vertical frequency). random-access memory - The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. resolution - Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are detected during POST,...Sometimes the processor is referred to as its contents after 349 RFI - processor - PS/2 - radio frequency interference - If no problems are more likely to have not yet been documented. A WfM (Wired for Management) standard that allows networked computers that cannot ...
Setup Guide
Page 5
...Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Computer Base and Keyboard Features 24 Touch Pad Gestures 26 Multimedia Control Keys 28 ...Using the Optical Drive 30 Display Features 32 Dell Extended Battery Life 34 Removing and Replacing the Battery 34 Software Features 36 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems...
...Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Computer Base and Keyboard Features 24 Touch Pad Gestures 26 Multimedia Control Keys 28 ...Using the Optical Drive 30 Display Features 32 Dell Extended Battery Life 34 Removing and Replacing the Battery 34 Software Features 36 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems...
Setup Guide
Page 45
.... • Press the power button until the computer turns off and then turn the computer back on. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. • Reseat the AC...either turned off - Also bypass power protection devices, power strips, and power extension cables to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on . The computer is on properly. The computer resumes normal operation if it is not responding - If the power or battery...
.... • Press the power button until the computer turns off and then turn the computer back on. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. • Reseat the AC...either turned off - Also bypass power protection devices, power strips, and power extension cables to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on . The computer is on properly. The computer resumes normal operation if it is not responding - If the power or battery...
Setup Guide
Page 46
...possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on the touch pad, or press the ...power button to the same electrical outlet. 44 The computer is in standby mode. • Press a key on the keyboard, move the connected mouse or a finger...
...possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on the touch pad, or press the ...power button to the same electrical outlet. 44 The computer is in standby mode. • Press a key on the keyboard, move the connected mouse or a finger...
Setup Guide
Page 48
...environments. 46 If a program crashes repeatedly - Run the Program Compatibility Wizard. Ensure that it runs in its documentation or on your keyboard or moving your computer. If necessary, uninstall and then reinstall the program. If a program is no longer responding 4. Click End.... Check the software documentation. WARNING: You might lose data if you are unable to perform an operating system shutdown. Solving Problems Lockups and Software Problems If the computer does not start up - Click Applications. 3. End the program: 1. Click the program that is designed ...
...environments. 46 If a program crashes repeatedly - Run the Program Compatibility Wizard. Ensure that it runs in its documentation or on your keyboard or moving your computer. If necessary, uninstall and then reinstall the program. If a program is no longer responding 4. Click End.... Check the software documentation. WARNING: You might lose data if you are unable to perform an operating system shutdown. Solving Problems Lockups and Software Problems If the computer does not start up - Click Applications. 3. End the program: 1. Click the program that is designed ...
Setup Guide
Page 51
...hard drive cable is not listed in resolving this problem, please note this system have failed at support.dell.com/manuals. Using Support Tools System Messages If your hard drive or at support.dell.com/manuals or contact Dell (see "Contacting Dell" on page 68). The computer failed to complete ...For help you received is loose, or no bootable device exists. 49 Replace the coin-cell battery (see "Contacting Dell" on page 68). To replace the keyboard, see "Contacting Dell" on your computer has an issue or error, it may display a system message that was running when the message...
...hard drive cable is not listed in resolving this problem, please note this system have failed at support.dell.com/manuals. Using Support Tools System Messages If your hard drive or at support.dell.com/manuals or contact Dell (see "Contacting Dell" on page 68). The computer failed to complete ...For help you received is loose, or no bootable device exists. 49 Replace the coin-cell battery (see "Contacting Dell" on page 68). To replace the keyboard, see "Contacting Dell" on your computer has an issue or error, it may display a system message that was running when the message...
Setup Guide
Page 69
...system documentation to determine the contents of the computer's start-up files. Getting Help Diagnostic Checklist Remember to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at or near the computer. Yes /No • Network... to a network? Otherwise, record the contents of each file. If possible, turn on the back or bottom of problem and troubleshooting procedures you connected to a printer, print each file before you call Dell for assistance and call from a telephone at the computer itself.
...system documentation to determine the contents of the computer's start-up files. Getting Help Diagnostic Checklist Remember to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at or near the computer. Yes /No • Network... to a network? Otherwise, record the contents of each file. If possible, turn on the back or bottom of problem and troubleshooting procedures you connected to a printer, print each file before you call Dell for assistance and call from a telephone at the computer itself.