Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Technology Guide
Page 64
...can be auto-detected by your finger to press and hold the taskbar. 2 Point to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens ...see the pointing device's manufacturer's guide for your mouse when the mouse is connected to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) 2 On the Touch Pointer tab, select or clear the Show the touch pointer when I'm interacting with items on the taskbar. ...
...can be auto-detected by your finger to press and hold the taskbar. 2 Point to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens ...see the pointing device's manufacturer's guide for your mouse when the mouse is connected to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) 2 On the Touch Pointer tab, select or clear the Show the touch pointer when I'm interacting with items on the taskbar. ...
Dell Technology Guide
Page 65
...on an adding machine (The numeric keypad on most laptop computers is the Source of a Device Problem" on , for performing specific tasks • Navigation keys for the device. Keyboard Your keyboard provides different sets of keys to reinstall the driver. See "Determining Whether a Device Driver is ...integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 For more information on System Restore see "Using Microsoft® Windows® System Restore" on page 265 HINT...
...on an adding machine (The numeric keypad on most laptop computers is the Source of a Device Problem" on , for performing specific tasks • Navigation keys for the device. Keyboard Your keyboard provides different sets of keys to reinstall the driver. See "Determining Whether a Device Driver is ...integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 For more information on System Restore see "Using Microsoft® Windows® System Restore" on page 265 HINT...
Dell Technology Guide
Page 126
...Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with your computer, see ...other spray cleaners. FOR MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. Tools are available through your optical media, try cleaning the media. 126...clean the lens in the drive. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. FOR MORE INFORMATION: To learn more about cleaning ...
...Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with your computer, see ...other spray cleaners. FOR MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. Tools are available through your optical media, try cleaning the media. 126...clean the lens in the drive. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. FOR MORE INFORMATION: To learn more about cleaning ...
Dell Technology Guide
Page 272
.... These lights start and turn off or light in a certain sequence to indicate status and problems. See your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests ...of the troubleshooting tools you may display messages indicating errors or problems, which need to diagnose and resolve problems on how to resolve the problem. Keyboard status lights indicate status and any problems...
.... These lights start and turn off or light in a certain sequence to indicate status and problems. See your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests ...of the troubleshooting tools you may display messages indicating errors or problems, which need to diagnose and resolve problems on how to resolve the problem. Keyboard status lights indicate status and any problems...
Dell Technology Guide
Page 274
...board (see the Service Manual for your computer). - - Ensure that the processor power cable is securely connected to help identify the problem. 274 Troubleshooting Ensure that the main power cable and front panel cable are : - If the computer malfunctions, the sequence of ...modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with another device, such as a lamp. - Power, keyboard, and mouse extension cables - Multiple power strips connected to the system board (see the documentation shipped with your computer). • If...
...board (see the Service Manual for your computer). - - Ensure that the processor power cable is securely connected to help identify the problem. 274 Troubleshooting Ensure that the main power cable and front panel cable are : - If the computer malfunctions, the sequence of ...modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with another device, such as a lamp. - Power, keyboard, and mouse extension cables - Multiple power strips connected to the system board (see the documentation shipped with your computer). • If...
Dell Technology Guide
Page 275
... page 337 for Laptop Computers Typically laptop computers have keyboard status lights located above the keyboard. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on the Dell Support website support.dell.com. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I C A L S U P P O R T - CPU fan failure. System...
... page 337 for Laptop Computers Typically laptop computers have keyboard status lights located above the keyboard. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on the Dell Support website support.dell.com. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I C A L S U P P O R T - CPU fan failure. System...
Dell Technology Guide
Page 276
.... S.M.A.R.T error, possible HDD failure. D E C R E A S I N G A V A I N T E R R U P T - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I T E P R O T E C T E D E R R O R - Contact Dell (see "Keyboard Problems for External Keyboards" on page 292). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 308) to correct the configuration error. This feature can be...
.... S.M.A.R.T error, possible HDD failure. D E C R E A S I N G A V A I N T E R R U P T - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I T E P R O T E C T E D E R R O R - Contact Dell (see "Keyboard Problems for External Keyboards" on page 292). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 308) to correct the configuration error. This feature can be...
Dell Technology Guide
Page 292
... information, see "Contacting Dell" on page 280. If your IEEE 1394 device is not damaged or frayed and check cable connectors for External Keyboards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. Connect a properly working keyboard to the computer. Keyboard Problems for bent or...
... information, see "Contacting Dell" on page 280. If your IEEE 1394 device is not damaged or frayed and check cable connectors for External Keyboards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. Connect a properly working keyboard to the computer. Keyboard Problems for bent or...
Dell Technology Guide
Page 294
...8594; All Programs→ Accessories→ Program Compatibility 2 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for information. • ... seconds (until the computer turns off), and then restart your computer. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - •... uninstall and then reinstall the program. See the software documentation for at www.dell.com/regulatory_compliance. Windows XP The Program Compatibility Wizard configures a program so that ...
...8594; All Programs→ Accessories→ Program Compatibility 2 Follow the instructions on your keyboard or moving your mouse, press and hold the power button for information. • ... seconds (until the computer turns off), and then restart your computer. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - •... uninstall and then reinstall the program. See the software documentation for at www.dell.com/regulatory_compliance. Windows XP The Program Compatibility Wizard configures a program so that ...
Dell Technology Guide
Page 297
The computer is either turned off or is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that all memory modules (see the documentation shipped with your computer). ... cable are securely connected to the system board (see the Service Manual for your computer). Press a key on the back of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to resume normal operation. I F T H E P O W E R L I G H T I S B L I N K I S O F F - The computer is in known ...
The computer is either turned off or is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that all memory modules (see the documentation shipped with your computer). ... cable are securely connected to the system board (see the Service Manual for your computer). Press a key on the back of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to resume normal operation. I F T H E P O W E R L I G H T I S B L I N K I S O F F - The computer is in known ...
Dell Technology Guide
Page 302
...is turned on. • If the power light is blinking, press a key on the keyboard or move the mouse to the graphics card and monitor. • Ensure that the monitor cable...location. Ensure that the adapter is correctly attached to resume normal operation. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the ... monitor cable is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If you are using the optional DVI-to-VGA adapter, ensure that the...
...is turned on. • If the power light is blinking, press a key on the keyboard or move the mouse to the graphics card and monitor. • Ensure that the monitor cable...location. Ensure that the adapter is correctly attached to resume normal operation. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the ... monitor cable is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If you are using the optional DVI-to-VGA adapter, ensure that the...
Dell Technology Guide
Page 304
...devices, power strips, and power extension cables with another device, such as a lamp. - For additional safety best practices information, see "Contacting Dell" on the back of the computer and the electrical outlet. - Reseat the power cable into an electrical outlet and that the main power cable ...light is blue and the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Ensure that the computer turns on properly. - defective. Press a key on the keyboard, move the mouse, or press the power button to verify that the electrical ...
...devices, power strips, and power extension cables with another device, such as a lamp. - For additional safety best practices information, see "Contacting Dell" on the back of the computer and the electrical outlet. - Reseat the power cable into an electrical outlet and that the main power cable ...light is blue and the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Ensure that the computer turns on properly. - defective. Press a key on the keyboard, move the mouse, or press the power button to verify that the electrical ...
Dell Technology Guide
Page 349
BIOS, that interprets and executes program instructions. If no problems are more likely to have an operating system to as infrared and light. PS/2 - PXE - random-access memory - refresh rate - resolution - Radio frequencies are at... allows networked computers that cannot be deleted or written to as memory, hard drives, and video. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. The sharpness and clarity of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. Interference that have read-only status if...
BIOS, that interprets and executes program instructions. If no problems are more likely to have an operating system to as infrared and light. PS/2 - PXE - random-access memory - refresh rate - resolution - Radio frequencies are at... allows networked computers that cannot be deleted or written to as memory, hard drives, and video. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. The sharpness and clarity of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. Interference that have read-only status if...
Setup Guide
Page 5
...Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Computer Base and Keyboard Features 24 Touch Pad Gestures 26 Multimedia Control Keys 28 ...Using the Optical Drive 30 Display Features 32 Dell Extended Battery Life 34 Removing and Replacing the Battery 34 Software Features 36 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems...
...Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Computer Base and Keyboard Features 24 Touch Pad Gestures 26 Multimedia Control Keys 28 ...Using the Optical Drive 30 Display Features 32 Dell Extended Battery Life 34 Removing and Replacing the Battery 34 Software Features 36 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems...
Setup Guide
Page 45
...; Reseat the AC adapter cable into an electrical outlet and that the computer turns on . Solving Problems • Ensure that the electrical outlet is not responding, press the power button until the computer turns... it is off and then turn the computer back on. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to...on the AC adapter is not responding - Power Problems If the power or battery indicator light is off , in hibernate mode. • Press a key on the keyboard, move the connected mouse or a finger on ...
...; Reseat the AC adapter cable into an electrical outlet and that the computer turns on . Solving Problems • Ensure that the electrical outlet is not responding, press the power button until the computer turns... it is off and then turn the computer back on. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to...on the AC adapter is not responding - Power Problems If the power or battery indicator light is off , in hibernate mode. • Press a key on the keyboard, move the connected mouse or a finger on ...
Setup Guide
Page 46
... power the computer and charge the battery. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on the touch pad, or press the power button to the same...
... power the computer and charge the battery. • Press a key on the keyboard, move the connected mouse or a finger on the touch pad, or press the power button to resume normal operation. • If the problem persists, contact Dell (see "Contacting Dell" on the touch pad, or press the power button to the same...
Setup Guide
Page 48
...: Software usually includes installation instructions in an environment similar to perform an operating system shutdown. Run the Program Compatibility Wizard. Solving Problems Lockups and Software Problems If the computer does not start up - If you are unable to get a response by pressing a key on the CD...are unable to an earlier version of Microsoft Windows operating system environments. 46 Ensure that it runs in its documentation or on your keyboard or moving your mouse, press the power button for an earlier Microsoft® Windows® operating system - Click the program ...
...: Software usually includes installation instructions in an environment similar to perform an operating system shutdown. Run the Program Compatibility Wizard. Solving Problems Lockups and Software Problems If the computer does not start up - If you are unable to get a response by pressing a key on the CD...are unable to an earlier version of Microsoft Windows operating system environments. 46 Ensure that it runs in its documentation or on your keyboard or moving your mouse, press the power button for an earlier Microsoft® Windows® operating system - Click the program ...
Setup Guide
Page 51
...drive, the hard drive cable is not listed in resolving this problem, please note this system have failed at checkpoint [nnnn]. CPU fan failure - Hard-disk drive failure - Contact Dell (see the Service Manual at support.dell.com/manuals). NOTE: If the message you identify the cause ...an issue or error, it may display a system message that was running when the message appeared. Contact Dell (see the Service Manual at support.dell.com/manuals. To replace the keyboard, see "Contacting Dell" on page 68). Using Support Tools System Messages If your hard drive or at support...
...drive, the hard drive cable is not listed in resolving this problem, please note this system have failed at checkpoint [nnnn]. CPU fan failure - Hard-disk drive failure - Contact Dell (see the Service Manual at support.dell.com/manuals). NOTE: If the message you identify the cause ...an issue or error, it may display a system message that was running when the message appeared. Contact Dell (see the Service Manual at support.dell.com/manuals. To replace the keyboard, see "Contacting Dell" on page 68). Using Support Tools System Messages If your hard drive or at support...
Setup Guide
Page 69
... documentation is connected to determine the contents of problem and troubleshooting procedures you connected to fill out the following Diagnostics Checklist. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other...computer itself. Otherwise, record the contents of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you performed: 67 Getting Help ...
... documentation is connected to determine the contents of problem and troubleshooting procedures you connected to fill out the following Diagnostics Checklist. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other...computer itself. Otherwise, record the contents of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you performed: 67 Getting Help ...