Setup and Quick Reference Guide
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... Problems 42 Memory Problems 43 Lockups and Software Problems 44 Dell Technical Update Service 46 Dell Support Utility 46 5 Reinstalling Software 49 Drivers 49 Identifying Drivers 49 Reinstalling Drivers and Utilities 50 Restoring Your Operating System 52 Using Microsoft® Windows® System Restore . . . 52 Using Dell™ Factory Image Restore 54 Using the Operating System Media...
... Problems 42 Memory Problems 43 Lockups and Software Problems 44 Dell Technical Update Service 46 Dell Support Utility 46 5 Reinstalling Software 49 Drivers 49 Identifying Drivers 49 Reinstalling Drivers and Utilities 50 Restoring Your Operating System 52 Using Microsoft® Windows® System Restore . . . 52 Using Dell™ Factory Image Restore 54 Using the Operating System Media...
Setup and Quick Reference Guide
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...program and is active. When to Use the Dell Diagnostics If you begin . NOTE: The Dell Drivers and Utilities media is recommended that you print these procedures before you contact Dell for technical assistance. Start the Dell Diagnostics from your computer's configuration information, and ensure... the remaining troubleshooting steps. It is optional and may not ship with your computer. To start the Hardware Troubleshooter: Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in Lockups and Software Problems (see "...
...program and is active. When to Use the Dell Diagnostics If you begin . NOTE: The Dell Drivers and Utilities media is recommended that you print these procedures before you contact Dell for technical assistance. Start the Dell Diagnostics from your computer's configuration information, and ensure... the remaining troubleshooting steps. It is optional and may not ship with your computer. To start the Hardware Troubleshooter: Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in Lockups and Software Problems (see "...
Setup and Quick Reference Guide
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... too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: If you wait too long...message stating that appears and press . 5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to the devices specified in the system setup program. 3 When the boot device list appears, highlight...
... too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: If you wait too long...message stating that appears and press . 5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to the devices specified in the system setup program. 3 When the boot device list appears, highlight...
Setup and Quick Reference Guide
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...has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you experience a problem with a [!]) on the device icon. If you are an administrator on page 50). Microsoft Windows® XP: 1 Click Start→ Control Panel. 2 Under Pick... the Hardware tab, and click Device Manager. otherwise, contact your problem and, if necessary, update the driver. Microsoft® Windows Vista®: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Software 49 If ...
...has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you experience a problem with a [!]) on the device icon. If you are an administrator on page 50). Microsoft Windows® XP: 1 Click Start→ Control Panel. 2 Under Pick... the Hardware tab, and click Device Manager. otherwise, contact your problem and, if necessary, update the driver. Microsoft® Windows Vista®: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Software 49 If ...
Setup and Quick Reference Guide
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... 5. 50 Reinstalling Software NOTE: The User Account Control window may appear. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows XP: 1 Click Start→ My Computer→ Properties...
... 5. 50 Reinstalling Software NOTE: The User Account Control window may appear. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows XP: 1 Click Start→ My Computer→ Properties...
Setup and Quick Reference Guide
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... on the screen. Reinstalling Software 51 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to restart the computer. 4 When you installed additional hardware, the drivers for hardware that driver is detecting hardware in the previous section...
... on the screen. Reinstalling Software 51 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to restart the computer. 4 When you installed additional hardware, the drivers for hardware that driver is detecting hardware in the previous section...
Setup and Quick Reference Guide
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... a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the hardware, software, or other system settings...
... a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the hardware, software, or other system settings...
Setup and Quick Reference Guide
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... was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. NOTE: Dell Factory Image Restore may not be available in when you received your computer. Using... Image Restore permanently deletes all data before using Factory Image Restore. 54 Reinstalling Software Use Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Any programs or files added since you purchased the computer. Data files include documents, spreadsheets, e-mail messages, ...
... was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. NOTE: Dell Factory Image Restore may not be available in when you received your computer. Using... Image Restore permanently deletes all data before using Factory Image Restore. 54 Reinstalling Software Use Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Any programs or files added since you purchased the computer. Data files include documents, spreadsheets, e-mail messages, ...
Setup and Quick Reference Guide
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... 55 See "Returning to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. When the Dell logo appears, press several times to a Previous Device Driver Version" on page 50. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. To access the command prompt, type administrator...
... 55 See "Returning to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. When the Dell logo appears, press several times to a Previous Device Driver Version" on page 50. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. To access the command prompt, type administrator...
Setup and Quick Reference Guide
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... and follow the instructions on your primary hard drive. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer, or ...whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on page 52...
... and follow the instructions on your primary hard drive. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer, or ...whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on page 52...
Setup and Quick Reference Guide
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...42 power lights, 31 program crashes, 44 programs and Windows compatibility, 45 restore to previous state, 52 software, 44-46 tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57 ...returning to a previous device driver version, 50 System Restore, 52 Windows XP Device Driver Rollback, 50 Files and Settings Transfer...
...42 power lights, 31 program crashes, 44 programs and Windows compatibility, 45 restore to previous state, 52 software, 44-46 tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57 ...returning to a previous device driver version, 50 System Restore, 52 Windows XP Device Driver Rollback, 50 Files and Settings Transfer...
Service Manual
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...the option that best describes the problem and follow the remaining troubleshooting steps. ® Microsoft Windows Vista : 1. Type hardware troubleshooter in Solving Problems, and then run the Dell Diagnostics. In the search results, select the option that best describes the problem and click... the remaining troubleshooting steps. NOTE: The Drivers and Utilities media is detected, but incorrectly configured, you experience a problem with your computer When to Use the Dell Diagnostics If you can select Diagnostics from the Drivers and Utilities media provided with an option ROM...
...the option that best describes the problem and follow the remaining troubleshooting steps. ® Microsoft Windows Vista : 1. Type hardware troubleshooter in Solving Problems, and then run the Dell Diagnostics. In the search results, select the option that best describes the problem and click... the remaining troubleshooting steps. NOTE: The Drivers and Utilities media is detected, but incorrectly configured, you experience a problem with your computer When to Use the Dell Diagnostics If you can select Diagnostics from the Drivers and Utilities media provided with an option ROM...
Service Manual
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...has been found , run the Dell Diagnostics from your computer. Close the Main Menu window to continue." NOTE: If you want to start the Dell Diagnostics from the CD/DVD. Insert the Drivers and Utilities media into the optical drive. 2. When the DELL logo appears, press immediately. When...the system setup program, see the Microsoft Windows desktop, then shut down any error codes and problem descriptions exactly as they appear and follow the instructions on your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media). NOTE: Using the ...
...has been found , run the Dell Diagnostics from your computer. Close the Main Menu window to continue." NOTE: If you want to start the Dell Diagnostics from the CD/DVD. Insert the Drivers and Utilities media into the optical drive. 2. When the DELL logo appears, press immediately. When...the system setup program, see the Microsoft Windows desktop, then shut down any error codes and problem descriptions exactly as they appear and follow the instructions on your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media). NOTE: Using the ...
Service Manual
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...Dell Diagnostics loads, the following tabs provide additional information for tests run and then press . Symptom Tree This option allows you to complete. Errors Displays error conditions encountered, error codes, and the problem description. After all tests have your computer. Close the Main Menu window to this menu. Remove the Drivers... exactly as it appears and follow the instructions on the screen. 10. NOTE: When contacting Dell Support, have completed, close the test window to return to thirty minutes or more . The Service Tag for running the test. Help Describes...
...Dell Diagnostics loads, the following tabs provide additional information for tests run and then press . Symptom Tree This option allows you to complete. Errors Displays error conditions encountered, error codes, and the problem description. After all tests have your computer. Close the Main Menu window to this menu. Remove the Drivers... exactly as it appears and follow the instructions on the screen. 10. NOTE: When contacting Dell Support, have completed, close the test window to return to thirty minutes or more . The Service Tag for running the test. Help Describes...
Service Manual
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...the software documentation - If necessary, uninstall and then reinstall the program. Follow the instructions on your computer. l Ensure that the device drivers do not conflict with the program. l Verify that your computer meets the minimum hardware requirements needed to run the software. Click the ... solid blue screen appears Turn the computer off - Click to select the program that it runs in an environment similar to non-Windows Vista operating system environments. 1. Click Start ® Control Panel® Programs® Use an older program with the operating system ...
...the software documentation - If necessary, uninstall and then reinstall the program. Follow the instructions on your computer. l Ensure that the device drivers do not conflict with the program. l Verify that your computer meets the minimum hardware requirements needed to run the software. Click the ... solid blue screen appears Turn the computer off - Click to select the program that it runs in an environment similar to non-Windows Vista operating system environments. 1. Click Start ® Control Panel® Programs® Use an older program with the operating system ...
