Owner's Manual
Page 4
...computer does not start up 24 The computer stops responding 24 A program stops responding 25 A program crashes repeatedly 25 A program is designed for an earlier Windows operating system . . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 ... Problems 32 If the screen is blank 32 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Dell Diagnostics Main Menu 38 Drivers 40 What Is a Driver 40 Identifying Drivers 40 Reinstalling Drivers 40 4 Contents
...computer does not start up 24 The computer stops responding 24 A program stops responding 25 A program crashes repeatedly 25 A program is designed for an earlier Windows operating system . . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 ... Problems 32 If the screen is blank 32 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Dell Diagnostics Main Menu 38 Drivers 40 What Is a Driver 40 Identifying Drivers 40 Reinstalling Drivers 40 4 Contents
Owner's Manual
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... hints and tips, articles Dell Support Website - Online discussion with technical support • Reference - Certified drivers, patches, and software updates • How to use support.dell.com or contact technical support.... • Enter the Express Service Code to direct your problem. 4 Follow the instructions on the screen. 8 Finding Information Computer documentation, details on your computer. • Use the Service Tag to identify your computer when you use Windows...
... hints and tips, articles Dell Support Website - Online discussion with technical support • Reference - Certified drivers, patches, and software updates • How to use support.dell.com or contact technical support.... • Enter the Express Service Code to direct your problem. 4 Follow the instructions on the screen. 8 Finding Information Computer documentation, details on your computer. • Use the Service Tag to identify your computer when you use Windows...
Owner's Manual
Page 11
If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. Do not plug the network cable into the network adapter connector on the computer. See the documentation that it is secure. 2 Connect the ...
If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. Do not plug the network cable into the network adapter connector on the computer. See the documentation that it is secure. 2 Connect the ...
Owner's Manual
Page 40
... sources, your Microsoft® Windows® operating system. If you experience a problem with your computer might not work correctly. 40 Advanced Troubleshooting Many drivers, such as a printer, mouse, or keyboard. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. Each device has its driver recognizes. Dell ships your problem and...
... sources, your Microsoft® Windows® operating system. If you experience a problem with your computer might not work correctly. 40 Advanced Troubleshooting Many drivers, such as a printer, mouse, or keyboard. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. Each device has its driver recognizes. Dell ships your problem and...
Owner's Manual
Page 41
...then use System Restore to return your computer to the operating state that existed before you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category,... to an earlier operating state without affecting data files. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you installed the new driver. Manually Reinstalling Drivers 1 After copying the required driver files to your hard drive, click the Start button and ...
...then use System Restore to return your computer to the operating state that existed before you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category,... to an earlier operating state without affecting data files. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you installed the new driver. Manually Reinstalling Drivers 1 After copying the required driver files to your hard drive, click the Start button and ...
Owner's Manual
Page 42
...you received the computer. All calendar dates with your computer, you set your data files. NOTICE: Make regular backups of your Dell™ computer to restore your computer. If you received an Operating System CD with available restore points appear in this document were ...Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is unsuccessful, then use Device Driver Rollback (see page 41) to see Windows Help and Support Center. Use PC Restore only if System Restore did not resolve your operating system problem. However, ...
...you received the computer. All calendar dates with your computer, you set your data files. NOTICE: Make regular backups of your Dell™ computer to restore your computer. If you received an Operating System CD with available restore points appear in this document were ...Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is unsuccessful, then use Device Driver Rollback (see page 41) to see Windows Help and Support Center. Use PC Restore only if System Restore did not resolve your operating system problem. However, ...
Owner's Manual
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...Click Undo my last restoration and click Next. Use Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all computers. NOTE: Dell PC Restore by Symantec is not available in when... Turn off System Restore is automatically disabled. Any programs or files added since you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is... files and exit any open programs. Do not alter, open, or delete any applications or drivers installed after System Restore finishes collecting data and then the computer restarts. 6 After the computer ...
...Click Undo my last restoration and click Next. Use Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all computers. NOTE: Dell PC Restore by Symantec is not available in when... Turn off System Restore is automatically disabled. Any programs or files added since you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is... files and exit any open programs. Do not alter, open, or delete any applications or drivers installed after System Restore finishes collecting data and then the computer restarts. 6 After the computer ...
Owner's Manual
Page 45
...you need the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that the additional disk space is added to complete. To reinstall Windows XP, you requested the CDs, the Drivers and Utilities CD and Operating System CD ...Disk (C) in before you to correct a problem with your system. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you installed the new device driver. Advanced Troubleshooting 45 Using the Operating System CD Before You Begin If you must also reinstall...
...you need the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that the additional disk space is added to complete. To reinstall Windows XP, you requested the CDs, the Drivers and Utilities CD and Operating System CD ...Disk (C) in before you to correct a problem with your system. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you installed the new device driver. Advanced Troubleshooting 45 Using the Operating System CD Before You Begin If you must also reinstall...
Owner's Manual
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... sound problems, 31 volume, 31 sound connectors line-in, 51 line-out, 51 speaker problems, 31 volume, 31 specifications, 79 support contacting Dell, 94 policy, 92 support website, 8 system board, 54 System Restore, 41-42 system setup, 82 entering, 83 options, 84 screens, ...T technical support policy, 92 troubleshooting Dell Diagnostics, 38 diagnostic lights, 35 Hardware Troubleshooter, 46 Help and Support Center, 8 restore to previous state, 41-42 tips, 19 U USB booting to devices, 88 connectors, 49, 51 W warranty information, 7 Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 46 ...
... sound problems, 31 volume, 31 sound connectors line-in, 51 line-out, 51 speaker problems, 31 volume, 31 specifications, 79 support contacting Dell, 94 policy, 92 support website, 8 system board, 54 System Restore, 41-42 system setup, 82 entering, 83 options, 84 screens, ...T technical support policy, 92 troubleshooting Dell Diagnostics, 38 diagnostic lights, 35 Hardware Troubleshooter, 46 Help and Support Center, 8 restore to previous state, 41-42 tips, 19 U USB booting to devices, 88 connectors, 49, 51 W warranty information, 7 Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 46 ...